Ford - C Max Energi - Workshop Manual - 2014 - 2014

2014 C-MAX HYBRID C-MAX ENERGI BATTERY REMOVAL GUIDE FCS-21237-14 Table of Contents FOREWORD .................................................................................................. Page 2 HYBRID VEHICLE IDENTIFICATION............................................................ Page 3 VIN Layout .............................................................................................Page 4 HIGH-VOLTAGE ELECTRICAL DISCONNECT FEATURES ........................ Page 5 HIGH-VOLTAGE WARNING DECALS ........................................................... Page 6 HYBRID COMPONENT LOCATION AND IDENTIFICATION........................ Pages 7-9 ENERGI COMPONENT LOCATION AND IDENTIFICATION........................ Pages 10-12 HIGH-VOLTAGE SERVICE DISCONNECTS ................................................. Page 13 HIGH-VOLTAGE BATTERY PACK ................................................................ Pages 14-15 APPROACHING A DAMAGED HIGH-VOLTAGE VEHICLE ......................... Page 16 Follow Existing Training and Incident Commander Direction .........Page 16 Approaching a Damaged Vehicle ........................................................Page 17 If The High-Voltage Battery Case Has Been Ruptured......................Page 18 Moving Damaged Vehicles - Wrecker Drivers....................................Page 18 Special Note To Salvage Yards ...........................................................Page 18 High-Voltage System - Do Not Cut Zones ..........................................Page 19 DAMAGED VEHICLE GUIDANCE FOR FORD MOTOR COMPANY ELECTRIC AND HYBRID-ELECTRIC VEHICLES EQUIPPED WITH HIGH VOLTAGE BATTERIES........................................................................ Pages 20-21 HIGH VOLTAGE BATTERY REMOVAL - HYBRID VEHICLE ....................... Pages 23-33 HIGH VOLTAGE BATTERY REMOVAL - ENERGI VEHICLE ....................... Pages 34-45 SPECIAL NOTE TO SALVAGE YARDS ........................................................ Pages 46-47 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 1 2014 FOREWORD The emergency response procedures for the C-Max Hybrid and C-Max Energi vehicles are similar to those for traditional gasoline-powered vehicles with the addition of special considerations for the high-voltage electric system components. The C-Max Hybrid and C-Max Energi vehicles use a conventional gasoline engine in addition to an electric motor to power the vehicle. • Gasoline is stored in a traditional fuel tank. • Electricity is stored in a high-voltage battery pack. The combination of a gasoline engine and electric motor provides for improved performance (2.0L with a 4-cylinder engine and electric motor), reduced emissions and improved fuel economy. The C-Max Hybrid high-voltage systems are self contained, never needing to be plugged into an electrical outlet for recharging. The system incorporates a generator that recharges the high-voltage battery during cruising and braking. The C-Max Energi’s high-voltage system can be plugged into an electric outlet for recharging to optimize the vehicle’s extended electrical range. The system also incorporates a generator that recharges the high-voltage battery during cruising and braking. The information in this guide will allow response to emergencies involving the C-Max Hybrid and C-Max Energi vehicles to be as safe as non-hybrid vehicles. The C-Max Hybrid and C-Max Energi vehicles have been designed with many safety features for your protection. These features help provide safe access to the vehicle under various conditions; however, when approaching a high-voltage vehicle in a fire, rescue or recovery situation, always follow one industry standard rule: ALWAYS ASSUME THE VEHICLE’S HIGH-VOLTAGE SYSTEM IS POWERED UP ! FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 2 2014 HYBRID VEHICLE IDENTIFICATION • The C-Max Hybrid vehicles can easily be identified by the “Hybrid” badges located on the left and right front doors. There is a “Hybrid” nameplate on the trunk lid (located on the right hand side) that also includes the green leaf/blue highway “Hybrid” icon. • The C-Max Energi vehicles can easily be identified by the “Energi” badges located on the left and right front doors. There is a “Energi” nameplate on the trunk lid (located on the left hand side) that also includes the green leaf/blue highway “Hybrid” icon. Hybrid nameplate and icon on trunk lid. Hybrid/Energi nameplate with Hybrid icon on front doors. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 3 2014 • The C-Max vehicle has a unique engine appearance cover with a raised “HYBRID” icon on it. Unique Hybrid engine appearance cover with raised lettering and icon NOTE: C-Max Hybrid shown, C-Max Energi similar. • The 5th, 6th and 7th digits of the Vehicle Identification Number (VIN) identify the Hybrid vehicle line. VIN POSITIONS 5, 6 and 7 VEHICLE P5A Hybrid 5-door, SE P5B Hybrid 5-door, SEL P5C Energi 5-door, SEL (plug-in) 3 F A D P5A30AR100001 C-Max Hybrid FWD FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 4 2014 HIGH-VOLTAGE ELECTRICAL DISCONNECT FEATURES WARNING: ELECTRIC VEHICLES DAMAGED BY A CRASH MAY HAVE COMPROMISED HIGH-VOLTAGE SAFETY SYSTEMS AND PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. EXERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HV SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. The following list describes certain features that have been incorporated into the C-Max Hybrid and C-Max Energi vehicles that allow for either simple or automatic shut off of the high-voltage electrical systems. • High-Voltage Fuse — In the event of a high-voltage short circuit, the high-voltage fuse will open, disabling the high-voltage system. • High-Voltage Interlock Circuit — Whenever a high-voltage connector is disconnected, the high-voltage interlock circuit opens and disables the high-voltage system. • Ignition Key/Button in the OFF Position — Any time the ignition is in the OFF position, the high-voltage system is disabled. NOTE: If the vehicle is equipped with remote start, high-voltage may be present in the system if the ignition is off. NOTE: ENERGI vehicles, when plugged in for charging may have highvoltage present in the system if the ignition is off. • High-Voltage Service Disconnect — Whenever the high-voltage service disconnect (located behind the rear seat fold) is removed, the high-voltage system is disabled. For additional information, refer to page 13 in this manual. • Thermal Sensors — In the event the battery is exposed to extreme hot ambient conditions and/or is being driven extremely aggressively with compromised cooling, power limits will be employed to prevent overheating. However, if the battery is in use and does become too hot, contactors will be opened and the vehicle will shut down. In some instances, if the ignition key is left in the “ON” position, this could cause the high-voltage battery temperature to exceed 60°C (140°F); if this temperature is reached, the thermal sensors located near the high-voltage battery will automatically disable the high-voltage battery. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 5 2014 HIGH-VOLTAGE WARNING DECALS 2U5A-14B218-CA • On Hybrid vehicles, WARNING decals are located on components in the high-voltage system throughout the vehicle. Please see example below. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 6 2014 HYBRID COMPONENT LOCATION AND IDENTIFICATION The illustration below and its defining chart on Pages 8 & 9, provide the location, description and basic function of the Hybrid system components. NOTE: All high-voltage wires and harnesses are wrapped in orange-colored insulation. 2 1 3 8 7 4 6 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 5 7 2014 HYBRID COMPONENT LOCATION AND IDENTIFICATION - CONTINUED 1 2 3 COMPONENT LOCATION / DESCRIPTION High-Voltage Battery • Lies flat in the trunk area, behind the rear seat. Approximately 300• Sealed lithium battery. Volts DC 12-Volt Battery (hidden from graphic) High-Voltage Service Disconnect • 5 6 High-Voltage Wiring Provides high-voltage storage for vehicle’s electric motor. Located in the trunk area of the vehicle. Typical automotive 6-cell lead/acid design. Provides 12-volts for vehicle accessories. Receives current from the DC/DC converter (PIA to the high-voltage battery) via a pre-fuse box in the engine compartment which runs to the 12V positive post. Located behind the rear seat back on the driver side. Orange rectangle with a molded plastic handle, about 100 mm (4 in) in length. Provides means to disconnect high-voltage battery for safely servicing vehicle. • Runs along the vehicle’s floorpan from the highvoltage battery to the Hybrid Powertrain Control Module (HPCM). The electric AC compressor connects directly to the HPCM. Separate connections from the HPCM are made to the Electronically Controlled Continuously Variable Transaxle (ECVT). Provides physical connection between the high-voltage battery and the vehicle’s high-voltage equipment. • All high-voltage wiring has orange-colored insulation. • • • 4 FUNCTION Electronically Controlled Continuously Variable Transaxle (ECVT) • Transverse-mounted design • Contains the traction motor, generator motor and hybrid electronics. Electric A/C Compressor • Located in front of the engine. It has an orange highvoltage wire attached to it. • FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide Provides rotational force to the wheels for vehicle propulsion and transmits rotational force to the engine’s generator to recharge batteries. Provides electric A/C operation; replaces the belt driven A/C compressor. 8 2014 HYBRID COMPONENT LOCATION AND IDENTIFICATION - CONTINUED 7 8 COMPONENT Electric Water Pump LOCATION / DESCRIPTION • Located in lower front of the engine. • It is an electric 12-volt pump. Transmission Control • Located in front of the engine Module • Also referred to as the Hybrid Powertrain Control Module. • Contains controlling electronics for managing propulsion. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide FUNCTION Provides water pump operation for the engine’s cooling system. Replaces the belt driven water pump. Provides rotational force during Electrical Drive Modes. Generates electricity for recharging the high-voltage battery. 9 2014 ENERGI COMPONENT LOCATION AND IDENTIFICATION The illustration below and its defining chart on Pages 11 & 12, provide the location, description and basic function of the C-Max Energi’s system components. NOTE: All high-voltage wires and harnesses are wrapped in orange-colored insulation. 1 2 3 11 10 9 4 5 6 8 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 7 10 2014 ENERGI COMPONENT LOCATION AND IDENTIFICATION - CONTINUED COMPONENT LOCATION / DESCRIPTION FUNCTION Located behind the rear seat back on the passenger side. • Orange rectangle with a molded plastic handle, about 100 mm (4 in) in length. • Located in the trunk area of the vehicle. • Typical automotive 6-cell lead/acid design. Provides means to disconnect high-voltage battery for safely servicing vehicle. • 1 High-Voltage Service Disconnect 2 12-Volt Battery (hidden from graphic) 3 High-Voltage Battery • Lies flat in the trunk area, behind the rear seat. Approximately 300Volts DC • Sealed lithium battery. Provides high-voltage storage for the vehicle’s electric motor. 4 High-Voltage Wiring Provides physical connection between high-voltage battery and vehicle’s high-voltage equipment. • Runs along the vehicle’s floorpan from the highvoltage battery to the Hybrid Powertrain Control Module (HPCM). The AC compressor connects directly to the HPCM. Separate connections from the HPCM are made to the Electronically Controlled Continuously Variable Transaxle (ECVT). The PTC Heater connects directly to the HV wiring on the passenger side in the engine compartment. Highvoltage wiring also connects to the charge port. • All high-voltage wiring has orange-colored insulation. Provides 12-volts for vehicle accessories. Receives current from the DC/DC converter (PIA to the high-voltage battery) via a pre-fuse box in the engine compartment which runs to the 12V positive post. 5 110V Convenience Cord • Located under the front driver Provides 110V charging option to side seat. the high-voltage battery when the vehicle is not in operation. 6 Charging Port • Located on the driver side fender. It connects to the high- voltage wiring in the engine compartment. It has an orange highvoltage wire attached to it using an interlock connector. • FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide Provides 110V or 220V charging options from a Level II charging station to the high-voltage battery when the vehicle is not in operation. 11 2014 ENERGI COMPONENT LOCATION AND IDENTIFICATION - CONTINUED COMPONENT LOCATION / DESCRIPTION Electronically Controlled Continuously Variable Transaxle (ECVT) • Transverse-mounted design. 8 Electric A/C Compressor • Located in front of the engine. • It has an orange high-voltage wire attached to it. Provides electric A/C operation; replaces the belt driven A/C compressor. 9 Electric Water Pump • Located in lower front of the engine. • It is an electric 12-volt pump. Provides water pump operation for the engine’s cooling system. Replaces the belt driven water pump. 10 Electric Heater • Located in the engine compartment on the passenger side. Provides passenger compartment with heat without the need to turn the engine on. 11 Transmission Control Module • Located in front of the engine. • Also referred to as the Hybrid Powertrain Control Module. Provides rotational force during Electrical Drive Modes. Generates electricity for recharging the high-voltage battery. 7 • Contains the traction motor, generator motor and connects to the Hybrid Powertrain Control Module which operates the motor controls. • Contains controlling electronics for managing propulsion. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide FUNCTION Provides rotational force to the wheels for vehicle propulsion and transmits rotational force to the engine’s generator to recharge batteries. 12 2014 HIGH-VOLTAGE SERVICE DISCONNECT - FUSION HYBRID NOTE: If possible, release and remove the high-voltage service disconnect. 2014 LATE PRODUCTION C-MAX HYBRID VEHICLES ONLY ALL 2014 C-MAX HYBRID VEHICLES 1 2 3 REMOVAL INSTRUCTIONS 1 PULL THE LEVEL POSITION ASSURANCE (LPA) TAB TOWARD FRONT OF VEHICLE TO REMOVE. 2 PULL LEVER HANDLE OUTWARD TO DISENGAGE INTERLOCK. 3 ROTATE THE LEVER TO HORIZONTAL. 4 REMOVE THE HIGH-VOLTAGE SERVICE DISCONNECT. 4 NOTE: The Hybrid high-voltage service * disconnect is located behind the rear seat back on the driver side. Fold the rear seat back down and remove the cover to access. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 13 2014 HIGH-VOLTAGE SERVICE DISCONNECT - FUSION ENERGI NOTE: If possible, release and remove the high-voltage service disconnect. 2014 LATE PRODUCTION C-MAX ENERGI VEHICLES ONLY ALL 2014 C-MAX ENERGI VEHICLES 1 2 3 NOTE: The Energi high-voltage service disconnect is located behind the rear seat back on the passenger side. Fold the rear seat back down and remove the cover to access. REMOVAL INSTRUCTIONS 1 PULL LEVER POSITION ASSURANCE (LPA) TAB TOWARD FRONT OF VEHICLE TO REMOVE. 2 PULL LEVER HANDLE OUTWARD TO DISENGAGE INTERLOCK. 3 ROTATE THE LEVER TO HORIZONTAL. 4 REMOVE THE HIGH-VOLTAGE SERVICE DISCONNECT. 4 HIGH-VOLTAGE BATTERY PACK WARNING: ELECTRIC VEHICLES DAMAGED BY A CRASH MAY HAVE COMPROMISED HIGH-VOLTAGE SAFETY SYSTEMS AND PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. EXERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HV SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 14 2014 HIGH-VOLTAGE BATTERY PACK - CONTINUED WARNING: FIRES IN CRASH-DAMAGED ELECTRIC VEHICLES MAY EMIT TOXIC OR COMBUSTIBLE GASSES. SMALL AMOUNTS OF EYE, SKIN OR LUNG IRRITANTS MAY BE PRESENT. WEAR PERSONAL PROTECTIVE EQUIPMENT (PPE) AND SELF-CONTAINED BREATHING APPARATUS WHEN WORKING IN CLOSE PROXIMITY OR IN A CONFINED AREA, SUCH AS A TUNNEL OR GARAGE. VENTILATE THE VEHICLE INTERIOR BY OPENING VEHICLE WINDOWS OR DOORS. VENTILATE THE WORKING AREA. FAILURE TO FOLLOW THIS INSTRUCTION MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. • Do not cut the high-voltage battery case. Do not penetrate the batteries or case in any way. • The high-voltage battery is located in the forward portion of the luggage compartment. The high-voltage battery lies flat just behind the rear seat back under the luggage compartment cargo cover. • Removing the high-voltage service disconnect will disconnect the high-voltage from the vehicle. The battery pack will remain live and dangerous. • The total voltage of the battery pack is approximately 300-volts DC. • The battery cells contain a base electrolyte, consisting of lithium hexafluorophosphate and organic solvents as the dominant active ingredient, that is absorbed in special polymeric film. The electrolyte will not leak from the battery under most conditions, however, if the battery is crushed, it is possible for a small amount of electrolyte to leak. NOTICE: The following must be followed when working with a damaged battery: • If possible, isolate and avoid contact with high-voltage vehicle components. If contact with the high-voltage system cannot be avoided, Personal Protective Equipment (PPE) such as splash shield or safety goggles, gloves (latex, rubber or Nitrile), an apron or overcoat, and rubber boots are required when handling damaged batteries. Exposure to electrolyte could cause skin and/or eye irritation/burns. If exposed, rinse with large amounts of water for 10-15 minutes. • If the battery is exposed to intense heat (or other abusive conditions), it is possible that flammable gases and liquid (electrolyte) have been released from the cells. The gases include combustible hydrocarbons such as methane, toxic gases such as carbon monoxide, and very small amounts of eye/skin/lung irritants such as hydrofluoric acid could be released from the battery. Appropriate precautions should be taken to make sure the area is properly ventilated, such as opening the vehicle’s windows or doors. First responders should wear Personal Protective Equipment (PPE) and self contained breathing apparatus to safeguard against thermal, electrical, respiratory and skin/eye hazards. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 15 2014 APPROACHING A DAMAGED HIGH-VOLTAGE VEHICLE WARNING: ELECTRIC VEHICLES DAMAGED BY A CRASH MAY HAVE COMPROMISED HIGH-VOLTAGE SAFETY SYSTEMS AND PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. EXERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HV SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. WARNING: DAMAGED ELECTRIC VEHICLES SUBMERGED IN WATER PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. EXERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. DO NOT ATTEMPT TO EXTRACT THE VEHICLE UNTIL THE HIGH-VOLTAGE BATTERY HAS DISCHARGED INDICATED BY THE ABSENCE OF BUBBLING OR FIZZING. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. 1. FOLLOW EXISTING TRAINING AND INCIDENT COMMANDER DIRECTION • Emergency responders should use LARGE amounts of water if fire is present or suspected and, keeping in mind that fire can occur for a considerable period after the crash, should proceed accordingly. • This guide provides only supplemental information as it pertains to the C-Max and C-Max Energi vehicles. The same rules apply when approaching any potential high-voltage situation. Always follow your high-voltage safety training. Some precautions to take in a high-voltage situation include: — Remove all jewelry: Watches, necklaces and earrings. Remove any metal objects that are conductors of electricity. — Wear the necessary PPEs: High-voltage rubber gloves, face shield, insulated boots, protective raincoat and apron. • Bring the following equipment: — Class ABC powder-type fire extinguisher. — A nonconductive object, about 1.5 m (5 ft) long. This can be used to safely push someone away from the vehicle if they accidentally come in contact with high-voltage. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 16 2014 APPROACHING A DAMAGED HIGH-VOLTAGE VEHICLE - CONTINUED 2. APPROACHING A DAMAGED VEHICLE • Disable the high-voltage electrical system using as many of the following steps as possible: — Secure the vehicle: Place the shift lever into the PARK position. Place the ignition in the OFF position to disconnect the high-voltage system. Block the wheels, if necessary. — If possible, remove the high-voltage service disconnect(s). For additional information, refer to page 13 in this manual. If the service disconnects cannot be removed, avoid the high-voltage system components and wear all appropriate PPE as outlined on page 15 of this guide. • If the vehicle is on fire, use a Class ABC powder-type extinguisher to contain and smother the flames. If water is being used, LARGE amounts of water will be required to extinguish the flames. A fire-hydrant or dedicated fire hose can supply the needed amount. Water can cause some degree of arcing/shorting across the cell and/or battery terminals; it can also react with the electrolyte from the cells to generate additional combustible gas and other by-products such as hydrofluoric acid; however, the cooling and smothering effects of flushing the affected article with large amounts of water and/or other fire suppression material is still beneficial for minimizing the severity of the event. • If the vehicle has any exposed cables, make sure to wear high-voltage rubber gloves and other appropriate PPE. Do not touch any broken or damaged high-voltage orange cables. Treat severed cables as if they contain high-voltage. • If the vehicle is submerged in water, varying degrees of arcing/shorting within the battery will take place. Do not touch any high-voltage components or orange cables while extricating the occupant(s). Do not remove the vehicle until you are sure the high-voltage battery is completely discharged. A submerged high-voltage battery may produce a fizzing or bubbling reac tion to the water. If fizzing or bubbling is observed, the high-voltage battery will be discharged when the fizzing or bubbling has completely stopped, however, still treat it as if it was not discharged. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 17 2014 APPROACHING A DAMAGED VEHICLE - CONTINUED 3. IF THE HIGH-VOLTAGE BATTERY CASE HAS BEEN RUPTURED • Just like any other battery, hose the area down with LARGE amounts of water (ie. use a Fire Hose). 4. MOVING DAMAGED VEHICLES — WRECKER DRIVERS • Rather than attempt to discharge a propulsion battery, an emergency responder, tow truck operator, or storage facility manager should contact experts at the vehicle manufacturer on that subject. • If possible, remove the high-voltage service disconnect. For additional information, refer to page 13 in this manual. • Be alert. There is potential for delayed fire with damaged lithium-ion batteries. • Call an authorized Ford Dealer or vehicle manufacturer representative, if necessary, to determine additional steps that you should take to safely recover or transport the vehicle. • Follow the guidelines in the Wrecker Towing Manual. — Front Tow: Wheel Lift (FWD) — Flatbed: FWD 5. SPECIAL NOTE TO SALVAGE YARDS • If a vehicle with a high-voltage battery is to be scrapped, the high-voltage battery must be disposed of following all local, state/provincial and federal guidelines. • Operators of tow trucks and vehicle storage facilities should ensure the damaged vehicle is kept in an open area instead of inside a garage or other enclosed building. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 18 2014 APPROACHING A DAMAGED HIGH-VOLTAGE VEHICLE - CONTINUED 6. High Voltage System - Do Not Cut Zones • If possible, remove the high-voltage battery service disconnect before attempting any extrication procedure. Always assume the high-voltage cabling and components are powered up. • If occupant extrication is necessary, always use caution when cutting near the vehicle high-voltage system components. Do not cut any of the high-voltage under vehicle or under hood cabling (all high-voltage cabling is orange in color). High-voltage cabling runs from the high-voltage batteries under the left hand side of the vehicle to the underhood compartment. Refer to the diagram below for no cut zones. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 19 2014 DAMAGED VEHICLE GUIDANCE FOR FORD MOTOR COMPANY ELECTRIC AND HYBRID-ELECTRIC VEHICLES EQUIPPED WITH HIGH-VOLTAGE BATTERIES (TOWING, RECOVERY OPERATORS AND VEHICLE STORAGE FACILITIES) For questions contact Ford USA 1-800-392-3673 / Ford Canada 1-800-565-3673 1. In the event of damage to or fire involving an Electric Vehicle (EV) or Hybrid Electric Vehicle (HEV). • Always assume the high-voltage (HV) battery and associated components are energized and fully charged. • Exposed electrical components, wires, and HV batteries present potential HV shock hazards. • Venting/off-gassing HV battery vapors are potentially toxic and flammable. • Physical damage to the vehicle or HV battery may result in immediate or delayed release of toxic and/or flammable gases and fire. 2. Vehicle Shutdown and High-Voltage System Disabling Identify Vehicle • Determine if the vehicle is an electric or hybrid-electric vehicle, and if it is, advise your dispatch and all other responders that an electric or hybrid-electric vehicle is involved. • To identify potential symptoms of a damaged high-voltage system, contact an authorized service center or vehicle manufacturer representative. Refer to the Vehicle Owner Manual, Emergency Placard (included in the Vehicle Owner Manual) and/or the Emergency Response Guide for appropriate contact information. • If you detect leaking fluids, sparks, smoke, flames, increased temperature, gurgling, popping or hissing noises from the HV battery compartment, ventilate the passenger area (i.e., roll down windows or open doors) and call 911. • Be alert. There is a potential for delayed fire with damaged lithium-ion batteries. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 20 2014 DAMAGED VEHICLE GUIDANCE FOR FORD MOTOR COMPANY ELECTRIC AND HYBRID-ELECTRIC VEHICLES EQUIPPED WITH HIGH-VOLTAGE BATTERIES (TOWING, RECOVERY OPERATORS AND VEHICLE STORAGE FACILITIES) CONTINUED 3. Recovering/Transporting Vehicle • Call an authorized service center or vehicle manufacturer representative, if necessary, to determine additional steps that you should take to safely recover or transport the vehicle. • Always approach the vehicle from the sides to stay out of potential travel path. It may be difficult to determine if the vehicle is running due to lack of engine noise. • Refer to vehicle manual/recovery guide to locate proper attachment/connection points and transport method. • Avoid contact with orange high-voltage cabling and areas identified as high-voltage risk by warning labels. 4. Storing Vehicle • For vehicles in the United States, notify Ford Motor Company 1-800-392-3673 (then follow the prompts on the voice response menu) or an authorized Ford Dealer as soon as possible as there may be additional steps necessary to secure, discharge, handle, and/or store the HV battery and vehicle. • For vehicles in Canada, notify Ford Motor Company 1-800-565-3673 (then follow the prompts on the voice response menu), or an authorized Ford dealer as soon as possible. There may be additional steps necessary to secure, discharge, handle and/or store the HV battery and vehicle. • Do not store a severely damaged vehicle with a lithium-ion battery inside a structure or within 50 feet of any structure or vehicle. • Ensure that passenger and cargo compartments remain ventilated. • Prior to placing and while located in storage area/tow lot, continue to inspect vehicle for leaking fluids, sparks, smoke, flames, gurgling or bubbling sounds from the HV battery and call 911 if any of these are detected. • Maintain clear access to stored vehicles for monitoring and emergency response if needed. For specific information and safety preparation regarding the high- voltage system, refer to WWW.MOTORCRAFTSERVICE.COM, select quick guides for the appropriate vehicle emergency response guide. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 21 2014 WARNING: ELECTRIC VEHICLES DAMAGED BY A CRASH MAY HAVE COMPROMISED HIGH-VOLTAGE SAFETY SYSTEMS AND PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. EXERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HV SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. WARNING: DAMAGED ELECTRIC VEHICLES SUBMERGED IN WATER PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. EXERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. DO NOT ATTEMPT TO EXTRACT THE VEHICLE UNTIL THE HIGH-VOLTAGE BATTERY HAS DISCHARGED INDICATED BY THE ABSENCE OF BUBBLING OR FIZZING. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. WARNING: FIRES IN CRASH-DAMAGED ELECTRIC VEHICLES MAY EMIT TOXIC OR COMBUSTIBLE GASSES. SMALL AMOUNTS OF EYE, SKIN OR LUNG IRRITANTS MAY BE PRESENT. WEAR PERSONAL PROTECTIVE EQUIPMENT (PPE) AND SELF-CONTAINED BREATHING APPARATUS WHEN WORKING IN CLOSE PROXIMITY OR IN A CONFINED AREA, SUCH AS A TUNNEL OR GARAGE. VENTILATE THE VEHICLE INTERIOR BY OPENING VEHICLE WINDOWS OR DOORS. VENTILATE THE WORKING AREA. FAILURE TO FOLLOW THIS INSTRUCTION MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. WARNING: ELECTRIC VEHICLES WITH DAMAGED HIGH-VOLTAGE BATTERIES REQUIRE SPECIAL HANDLING PRECAUTIONS. INSPECT THE VEHICLE CAREFULLY FOR LEAKING BATTERY FLUIDS, SPARKS, FLAMES, AND GURGLING OR BUBBLING SOUNDS. CONTACT EMERGENCY SERVICES IMMEDIATELY IF ANY OF THESE PROBLEMS ARE OBSERVED. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN A VEHICLE FIRE AND PERSONAL INJURY OR DEATH. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 22 2014 High Voltage Battery Removal - HYBRID Vehicle WARNING: TO PREVENT THE RISK OF HIGH-VOLTAGE SHOCK, ALWAYS FOLLOW PRECISELY ALL WARNINGS AND SERVICE INSTRUCTIONS, INCLUDING INSTRUCTIONS TO DEPOWER THE SYSTEM. THE HIGH-VOLTAGE SYSTEM UTILIZES APPROXIMATELY 325 VOLTS DC, PROVIDED THROUGH HIGH-VOLTAGE CABLES TO ITS COMPONENTS AND MODULES. THE HIGH-VOLTAGE CABLES AND WIRING ARE IDENTIFIED BY ORANGE HARNESS TAPE OR ORANGE WIRE COVERING. ALL HIGH-VOLTAGE COMPONENTS ARE MARKED WITH HIGH-VOLTAGE WARNING LABELS WITH A HIGH-VOLTAGE SYMBOL. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. 1. Depower the high-voltage (HV) battery. Refer to high-voltage service disconnect procedure on page 13. NOTE: Wait 5 minutes after the service disconnect plug is removed before continuing service. This allows any residual voltage in the high-voltage system to dissipate. NOTE: Depowering the high-voltage system does not dissipate the high-voltage inside the battery. The battery pack will remain live and dangerous. 2. Remove the cargo shade from the vehicle. E153850 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 23 2014 3. Remove the cargo cover. E153852 4. Remove the 12V battery cover. 5. Disconnect and isolate the 12V negative battery cable. 6. Remove the rear cargo trim. 2 x3 1 E153978 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 24 2014 7. Remove the 12V battery cover. 8. Disconnect and isolate the 12V negative battery cable. 9. Remove the rear cargo trim. 2 x3 1 E153978 10. Remove the rear trunk scuff. x2 E153904 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 25 2014 11. Remove the LH rear door scuff. x2 E154015 12. Remove the RH rear door scuff. x2 E153910 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 26 2014 13. Disengage and position the LH loadfloor trim panel slightly away. 14. Disconnect the trim panel appropriately and remove. 1 x12 E154023 15. Disengage and position the RH loadfloor trim panel slightly away. 16. Disconnect the trim panel appropriately and remove. x12 E153993 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 27 2014 17. Fold the rear seat back down. 18. Remove the upper high-voltage battery inlet ducts. 19. Remove the gap hider from the rear seat back. x3 E153793 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 28 2014 20. Remove the top cover from the High-Voltage Battery. x4 E153796 21. Return the rear seat back to the upright position. 22. Remove the rear seat cushions. 3 1 x2 x2 2 E153794 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 29 2014 23. Remove the rear seat backs. x4 24. Disconnect the high-voltage battery wiring. 25. Remove the lower high-voltage battery air inlet ducts. x2 x4 E153797 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 30 2014 26. Remove the high-voltage battery wiring cover. 27. Disconnect the high-voltage battery ground harness. 2 1 E153968 28. Disconnect the high-voltage battery wiring. x2 x2 E153969 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 31 2014 29. Disconnect the 12V battery harness. x5 E153200 30. Disconnect the wiring from the high-voltage battery cooling fan. 31. Remove the high-voltage battery cooling fan and air outlet duct. x3 E153798 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 32 2014 32. Remove the fasteners securing the high-voltage battery. x5 E153970 33. With the help of an assistant, remove the high-voltage battery through the rear of the vehicle. E153971 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide x2 33 2014 High Voltage Battery Removal - ENERGI Vehicle WARNING: TO PREVENT THE RISK OF HIGH-VOLTAGE SHOCK, ALWAYS FOLLOW PRECISELY ALL WARNINGS AND SERVICE INSTRUCTIONS, INCLUDING INSTRUCTIONS TO DEPOWER THE SYSTEM. THE HIGH-VOLTAGE SYSTEM UTILIZES APPROXIMATELY 325 VOLTS DC, PROVIDED THROUGH HIGH-VOLTAGE CABLES TO ITS COMPONENTS AND MODULES. THE HIGH-VOLTAGE CABLES AND WIRING ARE IDENTIFIED BY ORANGE HARNESS TAPE OR ORANGE WIRE COVERING. ALL HIGH-VOLTAGE COMPONENTS ARE MARKED WITH HIGH-VOLTAGE WARNING LABELS WITH A HIGH-VOLTAGE SYMBOL. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. NOTE: Special Service Tools 303-F047 (Engine Lifting Bracket), 303-050 (Engine Lifting Bracket) and 300-OTC1819E (Floor Crane) are necessary to remove the high-voltage battery. 1. Depower the high-voltage battery. Refer to high-voltage service disconnect procedure on page 14. NOTE: Wait 5 minutes after the service disconnect plug is removed before continuing service. This allows any residual voltage in the high-voltage system to dissipate. NOTE: Depowering the high-voltage system does not dissipate the high-voltage inside the battery. The battery pack will remain live and dangerous. 2. Remove the cargo shade from the vehicle. E153850 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 34 2014 3. Remove the cargo cover. 4. Remove the 12V battery cover. 5. Disconnect and isolate the 12V negative battery cable. E153852 6. Remove the rear seat gap hider. x3 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 35 2014 7. Remove the LH rear door scuff. x2 E154015 8. Remove the RH rear door scuff. x2 E153910 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 36 2014 9. Disengage and position the LH loadfloor trim panel slightly away. 10. Disconnect the trim panel appropriately and remove. 1 x12 E154023 11. Disengage and position the RH loadfloor trim panel slightly away. 12. Disconnect the trim panel appropriately and remove. x12 E153993 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 37 2014 13. Fold the rear seat back down. 14. Remove the upper high-voltage battery inlet ducts. 15. Remove the top cover from the high-voltage battery. x4 E153796 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 38 2014 16. Return the rear seat back to the upright position. 17. Remove the rear seat cushions. 3 1 x2 x2 2 E153794 18. Remove the rear seat backs. x4 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 39 2014 19. Disconnect the high-voltage battery wiring. 20. Remove the lower high-voltage battery air inlet ducts. x6 21. Remove the high-voltage battery wiring cover. x3 E159092 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 40 2014 22. Disconnect the high-voltage battery ground. 23. Disconnect the high-voltage battery wiring. x7 1 2 E159093 24. Remove the lower rear battery trim panel. x4 x2 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 41 2014 x4 25. Remove the upper rear battery trim panel. 26. Remove the high-voltage battery rear outlet vent. x2 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide x4 42 2014 27. Disconnect the wiring from the high-voltage battery cooling fan. 28. Remove the high-voltage battery cooling fan and air outlet duct. x2 29. Remove the high-voltage battery rear protector/guard. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 43 2014 30. Disengage the wiring from the high-voltage battery. 31. Disconnect the 12V positive battery cable. x5 32. Remove the fasteners securing the high-voltage battery. x2 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 44 2014 NOTE: Special Service Tools 303-F047 (Engine Lifting Bracket), 303-050 (Engine Lifting Bracket) and 300-OTC1819E (Floor Crane) are necessary to remove the high-voltage battery. 33. Install Special Service tools 303-F047 (Engine Lifting Bracket) and 303-050 (Engine Lifting Bracket) to the high-voltage battery securing fastener locations (four corners of the high-voltage battery). Tighten the bracket fasteners to 55Nm (41 lbs.ft). 34. Connect Special Service tool 300-OTC1819E (Floor Crane) to the 303-F047 (Engine Lifting Bracket).With the help of an assistant, lift the high-voltage battery and remove through the liftgate opening of the vehicle. 303-F047 303-050 x4 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 45 2014 SPECIAL NOTE TO SALVAGE YARDS If a vehicle with a high-voltage battery is to be scrapped, the high-voltage battery must be disposed of following all local, state/provincial and federal guidelines. The C-max Hybrid and C-Max Energi vehicles’ Lithium-Ion high-voltage battery pack (LiIon HVB) is fully recyclable and should be shipped to a permitted recycling facility. The guidelines below are for Li-Ion HVBs which have been removed from the vehicle and discharged. General Guidelines Once the battery has been removed from the vehicle and discharged: 1. Store the battery’s components in a building or under shelter so that batteries are kept dry and not exposed to high temperatures. 2. Protect battery’s components from being damaged (e.g. crushed or punctured). 3. It is recommended to ask about the specific packaging requirements for battery shipments to the recycler who will be receiving the battery components in order to avoid inappropriate repacking/stacking of the batteries. 4. Batteries should be sorted by type. Keep lead acid batteries, NiMH batteries, and Li-Ion batteries separated from each other (e.g. separate pallets or storage locations). Applicable Laws/Regulations The following is a general explanation of certain applicable laws; however, these laws change from time to time, additional regulations are under development and Ford Motor Company makes no representation that this is a complete summary. Packaging and Transport The U.S. Department of Transportation (DOT) outlines packaging and shipping requirements for Li-Ion batteries. Certain exceptions on packaging and transportation regulations for large format Li-Ion batteries may be found in 49CFR 173.185 (d) and (g). Make sure that the shipping paperwork is filled out correctly and that the shipment is properly labeled per federal, state, and local laws and regulations. Check to make sure that you are complying with any record keeping requirements. Only certified hazardous material shippers should offer transport of a hazardous material. Generally, under U.S. DOT regulations, Li-Ion batteries are usually considered a dangerous good and regulated as hazardous materials when transported. Li-Ion batteries are classified as Class 9 hazardous material. Batteries for recycling should be shipped by ground or vessel only. Do not ship batteries for recycling by air. FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 46 2014 SPECIAL NOTE TO SALVAGE YARDS - CONTINUED NOTE: A damaged battery (one that is leaking electrolyte from the battery pack) might need to be shipped as a hazardous waste. Check your yellow pages (e.g. waste, rubbish and garbage removal, recyclables, recycling) to locate a company that specializes in transporting or managing hazardous wastes. Recycling 40 CFR 261 states that manufactured articles that yield extracts which exceed one or more of the concentration limits of regulated listed constituents, or meets the definition of ignitability, corrosivity or reactivity are defined as hazardous wastes and must be disposed of in accordance with federal and state regulations. Since there are many variations in the specific chemistry of Li-Ion batteries, additional classifications may be necessary and is the responsibility of the generator. Generally, under federal and state law, sealed, Li-Ion batteries may be considered dry cell batteries and therefore may be managed as a universal waste; damaged or leaking Li-Ion batteries may be regulated as hazardous waste under federal and state regulations. Though Ford Motor Company makes no representations or endorsements, there are companies that have the capability to accept, consolidate and recycle Li-Ion HVBs, and a few are listed below. Contact the appropriate battery manufacturer for additional information. North America Battery Recyclers Kinsbursky Brothers, Inc. 125 E. Commercial Anaheim, CA 92801 Phone: 714-738-8516 Fax: 714-773-4830 RETRIEV Technologies, Inc. 265 Quarry Road Lancaster, OH 43130 Phone: 877-461-2345 Fax: 740-653-3240 RETRIEV Technologies, Inc. 9384 Highway 22A P.O. Box 232 Trail, B.C. Canada V1R 4L5 Phone: 877-GOTOXCO (877) 468-6929 Fax: 250-367-9875 FCS-21237-14 C-Max Hybrid/Energi Battery Removal Guide 47 2014