Ford - F 550 - Owners Manual - 2009 - 2009

MTE Air Suspension Air Compressor Owner’s Manual Ford F450/F550 & Dodge 4500/5500 • Operation • Maintenance • Troubleshooting • Service Parts MONROE TRUCK EQUIPMENT 1051 W. 7th Street • Monroe, WI 53566 800-356-8134 • www.monroetruck.com 05090448 Rev. 062512 NHTSA Notification If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHSTA) in addition to notifying Monroe Truck Equipment. If NHTSA receives similar complaints, it may open an investigation, and if it finds a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Monroe Truck Equipment. To contact NHTSA, you may either call the Auto Safety Hotline toll-free 1-800-424-9393 (or 366-0123) in Washington, DC area) or write to: NHTSA, U.S. Department of Transportation, Washington, DC 20590. You can also obtain other information about motor vehicle safety from the Hotline. Notice Specifications, parts descriptions, illustrations, and instructions in this manual were accurate at the time of publication. Monroe Truck Equipment, Inc. reserves the right to discontinue products and to change specifications and designs at any time without notice and without incurring obligation. Monroe Truck Equipment, Inc. is not responsible or liable for injury, damage, or loss caused by improper installation by the end user, misuse of the equipment, lack of maintenance, accidents, or failure to follow instructions. In cases where equipment application was determined by the end user, Monroe Truck Equipment, Inc. is not responsible or liable for injury, damage, or loss caused by misapplication of this equipment std_disclaim.doc MTE Air Compressor Owner’s Manual Manual # 05090448 Revision Level -XQH, 201 Copyright © 2009 Monroe Truck Equipment, Inc. 1051 W. 7th Street Monroe, WI 53566 No part of this manual may be used, reproduced, or reprinted without the express written permission of Monroe Truck Equipment, Inc. Table of Contents Safety Warnings and Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Description & Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 3 Normal Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Emergency Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Routine Maintenance & Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Replacing Air Intake Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Electrical Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Air Schematic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27-28 1 Warnings & Safety Statements Danger of electrical shock. High current potential at compressor power connection. WARNING Disconnect the vehicle battery or remove the primary power fuse before removing the compressor enclosure cover. Danger of injury from release of compressed air. The compressed air system normally operates at 120 psig. Sudden release of air pressure can cause eye injuries and loss of WARNING sight. Wear eye protection when working on the air system components. Disconnect power from the compressor and release all air pressure before working on the air system. Possible wiring damage or vehicle fire from improper fusing. Do not bypass the supplied fuses in the electrical circuits. Do not install fuses with a higher current rating than those CAUTION supplied. If a fuse burns out, investigate and repair the cause. The air compressor and air system is not considered to be user-serviceable. It is recommended that service and repairs be performed by a Monroe Truck Equipment facility or other truck equip- NOTE ment repair shop. 2 Product Description & Specifications Product Description The MTE air compressor is a self-contained air supply unit designed for use with an MTE air suspension system. When the vehicle ignition switch is on, the compressor unit will cycle on and off automatically as required to maintain required air pressure for operation of the air suspension. The compressor package includes a reservoir tank correctly sized for the air suspension system. Operating Parameters and Specifications x Required operating voltage: +11 to 15 VDC x Operating pressure (compressor shut-off) setpoint: 120 psig, + 5 psig x Low pressure (compressor restart) setpoint: 100 psig, + 5 psig x Low-low pressure (warning light) setpoint: 60 psig x System dump signal pressure (dump function engaged): System pressure x System test fill cycle time, 0 to 120 psig: 60-80 seconds x System refill cycle time, 100 to 120 psig: 10-15 seconds x System leak down rate: < 1 psig in 30 minutes Normal Operation Normal Operation of the Air System y For normal operation, keep the Dump (Kneel) switch off. y Start the vehicle engine. If the air pressure in the system is low, the compressor will start immediately. When the pressure reaches the normal operating pressure, the compressor will stop automatically. y Normal maximum operating pressure is 120 psig. The compressor will start whenever the pressure drops to about 100 psig. y The amber “low-pressure” light will turn on if the system pressure drops below 60 psig. If the vehicle has not been started for several weeks, the low-pressure light may turn on briefly when the engine is started. y Whenever the vehicle is running, you will hear the compressor start and stop occasionally. The frequency of com- pressor cycling depends on the amount of movement at the rear suspension. As the suspension moves, it consumes and releases air pressure to keep the chassis level. The more the suspension moves up and down, the more frequently the compressor will have to run. y To lower the rear of the vehicle, activate the Dump (Kneel) switch. The suspension will immediately deflate. To return the suspension to the normal driving height, shut off the Dump switch and verify that the suspension returns to the normal ride height. Never drive the vehicle with the suspension in the Kneel position. y It is normal for the compressor to start when the Dump function is shut off and the suspension begins to inflate. 3 Emergency Operation System Operation During Compressor Failure If the compressor or other component in the enclosure fails and the compressor will not run, air pressure can still be maintained in the suspension system until repairs can be made. Use a compressed air source and a standard tire valve chuck to add air at the Schrader valve in the end of the air tank. y Do not exceed 120 psig when adding air to the tank manually. Use a truck tire pressure gauge to check the system pressure at the Schrader valve. y If the vehicle must be operated for an extended period in the failure mode, air will have to be added occasionally to compensate for losses due to movement of the suspension. y If there is an air leak in the system, manual filling of the tank may not be effective except for moving the vehicle a short distance. y Do not use the Dump (Kneel) function if the system is operating in the failure mode. Manual air fill valve Never drive the vehicle with the air bags deflated. Permanent damage to the air bags may occur. If the compressor system fails, add air manually to the air tank to allow the vehi- CAUTION cle to be moved to a repair location. Repair the cause of the compressor system failure as soon as possible. 4 Routine Maintenance Frequency Task Blow down any moisture in air tank 1, 2 Weekly Monthly Annually Other X Verify proper air pressure at dash gauge X Activate Dump (Kneel) function X Replace air intake filter 3 X Inspect wiring harnesses & air tubing X Inspect enclosure interior & components, electrical connections for corrosion X Clean & tighten power connections in engine compartment X Tighten enclosure & air tank mounting fasteners X Replace compressor motor brushes 75,000 miles Notes 1. Pull cable attached to drain valve at bottom of tank. 2. The automatic tank drain valve will open briefly each time the compressor runs. The tank should be blown down manually every week to verify that the automatic valve is working. 3. Replace air intake filter more frequently in dusty conditions. Repairs y Except for replacement of the intake air filter, the air compressor unit and the air suspension are not considered userserviceable. y Do not attempt to adjust the ride height of the vehicle. Improper ride height can damage the suspension air bags. y For repairs, contact a Monroe Truck Equipment facility or a truck repair shop. y Replacement parts are available through Monroe Truck Equipment. See the parts lists on the following pages. y Maintenance and repairs to suspension parts should only be performed by a competent truck or suspension shop. 5 Replacing the Intake Air Filter Obtain a new filter assembly. The entire assembly must be replaced—the paper element inside is not serviced separately. Step 1 Shut off the truck and remove the ignition key to prevent starting of the compressor. Remove the cover from the compressor enclosure. Step 2 Remove the old filter from the compressor intake port. The filter should only be hand tight. If necessary, use a pair of slipjoint pliers to loosen the filter. Step 3 Install the new filter in the compressor intake port. Hand tighten only. Reinstall the enclosure cover. Step 4 6 Troubleshooting—Air Compressor Problem Possible Causes Solutions Compressor does not run 1. Ignition key is off. 1. Ignition key must be on. 2. Dump switch is On. 2. Shut off Dump switch. 3. Compressor power fuse 3. Check fuse. If blown, check for blown. short circuit. Replace fuse. 4. Control panel fuse blown. 5. Low pressure switch defective. 6. Pump motor solenoid defective. 7. Wiring harness cut or broken. 8. Loose or corroded connections. 9. Corroded ground connection at battery. 4. Check fuse. If blown, check for short circuit. Replace fuse. 5. Jumper solenoid. If pump runs, replace low pressure switch. 6. Check for battery power to solenoid, coil power from pressure switch. Replace solenoid. 7. Inspect wiring. Repair or replace as required. 8. Tighten loose threaded connections. Clean corroded connec- 10. Compressor motor burned out. tions, coat with dielectric grease. 9. Unit is grounded by single cable to battery. Clean and tighten connection. 10. Replace compressor. Compressor will not shut off 1. Large air leak in air tubing circuit. 2. High-pressure shut off switch defective. Air pressure builds too slow 1. Check for leaks and repair. 2. Replace pressure switch. 3. Repair or replace compressor. 3. Compressor leaking internally. 1. Air intake filter plugged. 1. Replace filter. 2. Air leak at hose between compressor and check valve. 2. Repair or replace hose. 3. Repair or replace compressor. 3. Compressor leaking internally. Compressor cycles on/off frequently 1. Air leak between manifold and air tank. 2. Check valve at manifold leaking. 3. Air leak(s) in air tubing to suspension system. 7 1. Check for leaks and repair. 2. Replace check valve. 3. Check for leaks and repair. Troubleshooting—Air Compressor Problem Possible Causes Solutions Low pressure light on at all times 1. High-pressure shut off switch failure. 1. Replace switch. High-pressure shut off switch failure. 1. Replace switch. 2. Check pressure at Schrader valve to confirm. 2. High pressure at all times Dump function does not work 1. 1. Dump solenoid defective. 2. Dump switch defective. 3. Ground circuit defective. 4. Corrosion at connectors and terminals. Compressor noisy or vibrates when 1. running 2. 3. Automatic air tank drain valve does not work 2. Check pressure at Schrader valve to conPressure sending unit defective. firm. Replace sending unit. Compressor mounting bolts loose. 1. Check for power at solenoid when Dump switch is On. Check for air output from solenoid when energized. Replace solenoid. 2. Check for power to switch. Check for power out of switch when On. Replace switch. 3. Check ground lug for corrosion. Verify ground circuit from lug to chassis. 4. Inspect all connectors and terminals for corrosion. 1. Tighten mounting bolts until rubber isolators compress. Rubber isolators at compressor 2. Replace rubber isolators. mounting missing. 3. Tighten mounting bolts. Compressor enclosure mount4. Replace compressor. ing bolts loose. 4. Compressor/motor failure. 1. No power to relay. 1. Check for +12VDC at relay terminal 85. 2. No ignition power to relay. 2. 3. Ground circuit defective. Check for +12VDC at relay terminal 30 when ignition is On. 4. Relay defective. 3. Check ground lug for corrosion. Verify ground circuit from lug to chassis. 5. Drain valve defective. 4. Check for continuity between relay terminals 85 & 87a when energized. 5. Jumper power to black wire at relay terminal 87a. Verify that air is released from valve 8 Electrical Schematic 9 Air Schematic 10 Service Parts 11 00129216 Air System Assembly, Ford F450/F550 & Dodge 4500/5500 16 5 2 13 18 17 19 3 20 4 1 12 15 21 14 3 12 00129216 AIR SYSTEM ASSEMBLY, FORD F450/F550 & DODGE 4500/5500 Item Qty Part Number Description 1 1 00108378 Spacer, Manifold, Air (Located under the manifold) 2 1 00108387 Air Tank, 8” O.D. x 24” 3 1 00108389 Switch, Pressure, Compressor 4 1 00108393 Enclosure Weldment, Air System 5 1 00108394 Lid, Enclosure, Air System 6 1 00108396 Harness Assembly, Control, Enclosure (Refer to page 18 for schematic) 7 1 00108397 Harness Assembly, Power (Refer to page 19 for schematic) 8 1 00126500 Harness Assembly, Drain Valve, Elec (Refer to page 19 for schematic) 9 1 00129215 Assembly Kit, Air Tank/Chassis (Refer to pages 16-17 for parts) 10 1 00129217 Harness Assembly, Control, Cab (Refer to page 20 for schematic) 11 1 00129218 Assembly Kit, Air System (Refer to pages 14-15 for parts) 12 1 13241 Switch Assembly, Low Air Pressure 13 1 41010019 Drain Valve Assembly, Elec, Heated 14 1 5025-1 Valve Assembly, Solenoid, Discharge 15 1 HT-1047 16 1 IND-A 17 1 TA-4101-HD-12VDC 18 1 38043 Connector, 2-Contact, Tower 19 2 39001 Cable Seal, 16 Gauge 20 2 31035 Terminal, Female, 16-14 Gauge 21 1 S-E598 Check Valve, 3⁄8” FNPT x 3⁄8” MNPT Mounting Kit, Air Tank, 8” O.D. Light, Indicator, Amber Air Compressor, Mfg. #980524 13 00129218 Assembly Kit, Air System, Ford F450/F550 & Dodge 4500/5500 22 24 14 14 11 2 14 11 3 15 12 5 4 10 23 8 13 31 27 29 21 1 6 19 25 7 20 9 18 28 30 26 14 17 9 16 00129218 ASSEMBLY KIT, AIR SYSTEM, FORD F450/F550 & DODGE 4500/5500 Item Qty Part Number Description 1 1 00111418 Tube, Air, J844, TP-A, 1⁄4” x 10”, Black (Manifold to Tee) 2 8 05010591 Bolt, 1⁄4 -20 x 3⁄4”, G8, HHCS, Zinc (Lid) 3 2 05010593 Bolt, 1⁄4 -20 x 1”, G8, HHCS, Zinc (Solenoid) 4 4 05010594 Bolt, 1⁄4 -20 x 11⁄4”, G8, HHCS, Zinc (Compressor) 5 2 05010618 Bolt, 5⁄16-18 x 1”, G8, HHCS, Zinc (Ground Stud & Discharge Solenoid) 6 1 05016955 Screw, #10-24 x 3⁄4”, PH RDHD, Zinc (Control Harness Plug, Mounting Plate) 7 2 05017087 Screw, #10-24 x 2”, PD, RDHD, Zinc (Manifold) 8 4 05017096 Bolt, 3⁄8 -16 x 2”, G8, HFHS, BP (Enclosure to Frame) 9 3 05020507 Nut, #10-24, G2, Nylon Lock, Zinc 10 4 05020515 Nut, #8-32, G2, Nylon Lock, Zinc 11 6 05020536 Nut, 1⁄4 -20, G2, Nylon Lock, Zinc 12 2 05020909 Nut, 5⁄16-18, GC, Top Lock, C&W 13 4 05021097 Nut, 3⁄8 -16, GG, HF, Top Lock, Z&W 14 20 05021305 Washer, 1⁄4”, Flat, Zinc 15 3 05021306 Washer, 5⁄16”, Flat, Zinc 16 1 05021328 Washer, #10, Flat, Zinc 17 1 24409 Plug, .922 O.D., 3⁄4” Mounting Hole 18 1 3149-6 Plug, Countersunk, 3⁄8” MNPT 19 1 3220-4-2 Bushing, 1⁄4” MNPT x 1⁄8” FNPT 20 1 3325-6-4 Nipple, Hex, 3⁄8” NPT x 1⁄4” NPT 21 1 52-307-001 22 8 54110 23 4 90279A194 Screw, #8-32 x 1⁄2”, PH, RDHD, Zinc 24 4 9311K131 Grommet, 3⁄4” O.D. x .304” I.D. 25 1 AQ66-DOT-6X6 Connector, 3⁄8” Air x 3⁄8” FNPT 26 1 AQ68-DOT-6X6 Connector, 3⁄8” Air, 3⁄8” MNPT 27 1 AQ69-DOTS-4X2 Elbow, 90˚, Swivel, 1⁄4” Air, 1⁄8” MNPT (Discharge Solenoid Outlet) 28 1 AQ69-DOTS-4X4 Elbow, 90˚, Swivel, 1⁄4” Air, 1⁄4” MNPT 29 1 AQ72-DOTS-4X2 Tee, Branch, Swivel, 1⁄4” Air, 1⁄8” MNPT (Discharge Solenoid Inlet) 30 1 MS0803 Manifold, Air, 3-Port, 1⁄4” NPT 31 4 Z24596 Washer, 3⁄8” I.D. x 11⁄4” O.D., Rubber Solenoid Assembly, 85A, Continuous U-Nut, Extruded, 1⁄4-20 15 00129215 Assembly Kit, Air Tank/Chassis, Ford F450/F550 & Dodge 4500/5500 19 14 15 6 11 LEVELING VALVE MTG STUDS 3 7 16 8 AIR TANK MTG BRACKETS 21 AIR TANK FITTINGS 14 11 22 6 2 23 OEM CROSSMEMBER 19 13 RH SPRING ARM MTG BRACKET 17 1 12 BRAKE LINE - LOWER AXLE CRADLE 6 SUPPLY & DISCHARGE SIGNAL LINE TEES LEVELING VALVE BRACKET 12 14 8 7 4 LEVELING VALVE LINKAGE 5 9 10 AIR TANK MTG BRACKETS 20 FRONT AIR SPRING REAR AIR SPRING 18 LH/RH AIR SPRING FITTINGS 24 16 00129215 ASSEMBLY KIT, AIR TANK/CHASSIS, FORD F450/F550 & DODGE 4500/5500 Item Qty Part Number Description 1 2 05010591 Bolt, 1⁄4-20 x 3⁄4”, G8, HHCS, ZC 2 3 05010593 Bolt, 1⁄4-20 x 1”, G8, HHCS, ZC 3 4 05010643 Bolt, 3⁄8 -16 x 1”, G8, HHCS, ZC 4 1 05010646 Bolt, 3⁄8 -16 x 13⁄4”, G8, HHCS, ZC 5 3 05017098 Bolt, 1⁄2-13 x 13⁄4”, G8, HHCS, ZC 6 9 05020536 Nut, 1⁄4-20, G2, Nylon Lock, ZC 7 5 05020898 Nut, 3⁄8 -16, GC, Top Lock, C&W 8 6 05021013 Washer, 3⁄8”, Flat, Mil-Carb, SAE 9 4 05021067 Nut, M6-1, CLS8.8, Nylon Lock, SS 10 3 05021098 Nut, 1⁄2-13, CG, HF, Top Lock, Z&W 11 7 05021305 Washer, 1⁄4”, Flat, ZC 12 3 25106 Clamp, Cable, Insulated, #6 13 1 25110 Clamp, Cable, Insulated, #10 14 3 3220-6-4 15 1 3750-6 16 1 8063K38 17 2 WJ8G 18 2 AQ69-DOTS-4X4 Elbow, 90˚, Swivel, 1⁄4” Air x 1⁄4” MNPT 19 2 AQ69-DOTS-6X6 Elbow, 90˚, Swivel, 3⁄8” Air x 3⁄8” MNPT 20 2 AQ72-DOTS-4X4 Tee, Branch, Swivel, 1⁄4” Air x 1⁄4” MNPT 21 1 S9343150470 22 1 N1178AB 23 1 25108 Clamp, Cable, Insulated, #8 24 4 3200-4-4 Bushing, 1⁄4” MNPT, 1⁄4” FNPT Bushing, 3⁄8” MNPT x 1⁄4” FNPT Tee, Street, 3⁄8” NPT Valve, Schrader, 1⁄4” NPT Air Fitting, Tee, 1⁄4”, Poly, Push Drain Valve, 1⁄4” MNPT, 24” Cable Relief Valve, 150 PSI, 3⁄8” NPT 17 00108396 Harness Assembly, Control, Enclosure 18 00108397 Harness Assembly, Power 00126500 Harness Assembly, Drain Valve, Elec 19 00129217 Harness Assembly, Control, Cab 20 OPTIONS 00129214 Bracket Weldment, Inner, Air System Used to: • Mount air system assembly on inside of frame rails • Mount air tank & relocate air system Typical Application: Ambulance 00132568 Mounting Kit, Air System, Inner, Dodge 4500/5500 1 4 3 5 2 Item Qty Part Number Description 1 1 00131503 Bracket Weldment, Air System, Inner 2 1 05010645 Bolt, 3⁄8-16 x 11⁄2”, G8, HHCS, Zinc 3 3 05010691 Bolt, 1⁄2 -13 x 11⁄2”, G8, HHCS, Zinc 4 3 05021005 Washer, 1⁄2”, Flat, Mil-Carb, SAE 5 1 05021013 Washer, 3⁄8”, Flat, Mil-Carb, SAE 21 OPTIONS 00130304 Air Dryer Kit, Ford F450/F550 12 13 ATTACH RELAY IN AIR COMPRESSOR ENCLOSURE 14 9 2 8 7 11 6 10 Item Qty Part Number Description 1 1 00126515 Harness Assembly, Air Dryer (Refer to page 24 for schematic) 2 1 00130302 Bracket, Mounting, Air Dryer 3 2 05010619 Bolt, 5⁄16-18 x 11⁄4”, G8, HHCS, ZC 4 2 05020911 Nut, 5⁄16-18, G8, Nylon Lock, ZC 5 4 05021306 Washer, 5⁄16”, Flat, ZC 6 3 05021307 Washer, 3⁄8”, Flat, ZC 7 1 13241 8 1 3220-4-2 9 1 AD-DU4-58270 10 2 AQ69-DOTS-6X8 Elbow, 90˚, Swivel, 3⁄8” Air x 1⁄2” MNPT 11 3 XXV4 Bolt, M10-1.25 x 25, G10.9, HHCS, ZC 12 1 05016955 Screw, #10-24 x 3⁄4”, PH RD HD, ZC 13 1 05020507 Nut, #10-24, G2, Nylon Lock, ZC 14 1 05021328 Washer, #10, Flat, ZC Switch Assembly, Low Air Pressure Bushing, 1⁄4” MNPT x 1⁄8” FNPT Air Dryer 22 OPTIONS 00135541 Air Dryer Kit, Dodge 4500/5500 12 13 14 ATTACH RELAY IN AIR COMPRESSOR ENCLOSURE 2 3 4 5 9 7 8 11 6 10 Item Qty Part Number Description 1 1 00126515 Harness Assembly, Air Dryer (Refer to page 24 for schematic) 2 1 00135544 Bracket, Mounting, Air Dryer 3 2 05010619 Bolt, 5⁄16-18 x 11⁄4”, G8, HHCS, ZC 4 2 05020911 Nut, 5⁄16-18, G8, Nylon Lock, ZC 5 4 05021306 Washer, 5⁄16”, Flat, ZC 6 3 05021307 Washer, 3⁄8”, Flat, ZC 7 1 13241 8 1 3220-4-2 9 1 AD-DU4-58270 10 2 AQ69-DOTS-6X8 Elbow, 90˚, Swivel, 3⁄8” Air x 1⁄2” MNPT 11 3 XXV4 Bolt, M10-1.25 x 25, G10.9, HHCS, ZC 12 1 05016955 Screw, #10-24 x 3⁄4”, PH RD HD, ZC 13 1 05020507 Nut, #10-24, G2, Nylon Lock, ZC 14 1 05021328 Washer, #10, Flat, ZC Switch Assembly, Low Air Pressure Bushing, 1⁄4” MNPT x 1⁄8” FNPT Air Dryer 23 OPTIONS 00126515 Harness Assembly, Air Dryer 24 OPTIONS Air Dryer Kit, Air Schematic 25 OPTIONS Air Dryer Kit, Electrical Schematic 26 3-Year Limited Warranty Policy Monroe Truck Equipment (MTE) Limited Warranty Coverage yStructural fabricated components are warranted against defects and failure due to materials and workmanship for 3 years or 36,000 miles. yPowder-coat paint finish is warranted against cracking, checking, peeling, and delamination for 3 years or 36,000 miles. yAssembly and installation workmanship for MTE components is warranted for 1 year or 12,000 miles. yPurchased components (items not manufactured by MTE) are covered by the supplier’s warranty policy. Eligibility for Warranty Coverage yThis warranty applies only to air suspension systems specified and installed by MTE or an authorized distributor. yThe vehicle must be operated within the weight ratings for the axles (GAWR front and rear) and the overall chassis (GVWR). yWarranty period commences from the in-service date for the original owner. yOriginal owner must complete and submit the Warranty & Serial Number Registration Card within thirty (30) days of purchase. yThe suspension components must be maintained and serviced according to the guidelines in the supplied owner’s manual. Exclusions yThe 3-year limited warranty applies only to fabricated suspension components and excludes non-MTE components and accessories, which are covered by separate and specific warranties. yAny modifications or additions to the vehicle suspension that change the suspension height, suspension travel, or driveline angle may void the warranty. yAny use or application of the suspension system for off-road driving, racing, or other purpose not specified, intended, or foreseen by MTE will void the warranty. yWarranty does not apply to any product that has been transferred to another vehicle, altered, overloaded, abused, or misused. yWarranty does not apply to systems or components sold and used outside the United States and Canada. yFailure of any components resulting from or related to collisions or accidents is not covered. yParts considered wear items and “consumables”, such as filters and light bulbs, are not covered by any part of this warranty. yThis warranty is not transferable. Warranty Repairs Performed by MTE or Authorized Agents Warranty repairs shall be performed at an MTE facility or at an authorized distributor or dealer. MTE may, at its discretion, pick up and return the vehicle to the owner’s location or may request that the owner deliver the vehicle to the repair site. Warranty Repairs Performed by Non-MTE Entities MTE may authorize a third party to perform warranty repairs. Any such decision will be based on type of repair, distance to the nearest approved MTE repair site, and urgency of the repair. MTE must grant authorization and permission before a non-MTE entity begins repair or replacement of components. Warranty claims for unauthorized and unsubstantiated work may be denied. Peripheral, Incidental, and Consequential Damages and Claims The MTE limited warranty does not apply to damage and failure resulting from misuse, abuse, neglect, accident, improper customer/distributor installation, lack of maintenance, or acts of God. Any modifications by the buyer or any third party, without the prior written consent of MTE, may void this warranty. Operating conditions, or applications not made known to or contemplated by MTE at the time of delivery to the buyer may also void this warranty. Damages resulting from any other abnormal operation will not be covered by this warranty. Normal maintenance, wear, and consumable items such as light bulbs are not covered under this warranty. MTE will not reimburse for lost time, business, or business opportunity, or for any loss of use related to warranty claims. MTE will not provide or pay for the use of a rental vehicle, equipment, or tools while warranty work is performed. MTE will not reimburse for equipment or tools that are damaged, lost, or missing in conjunction with a warranty claim. MTE is not responsible for and will not reimburse for mileage, fuel, and wear incurred in the process of driving the vehicle to a repair site or delivery to the end user location, nor for lost time incurred by an owner delivering and picking up a vehicle. This limited warranty is the sole and exclusive remedy for defective products manufactured and/or installed by MTE. 27 How to Obtain Warranty Service Making an Appointment for Warranty Service at an MTE Facility or Authorized Repair Site Obtain the following information: x Vehicle Identification Number (VIN) x Type, model, and serial number of component or product requiring service x Number of original MTE Sales Order if available x Name of dealer that vehicle was purchased from if known x Date of purchase/in-service date if known x Detailed description of the problem Call the MTE location where your truck was built. The build location will be marked on the yellow certification label in or near the driver’s door jamb. x Monroe, Wisconsin: 1-608-329-8437 (Warranty Dept.) or 1-800-356-8134 (ask for Warranty Dept.) x Flint, Michigan: 1-800-233-2030 (ask for Warranty Dept.) x De Pere, Wisconsin: 1-800-848-5400 (ask for Service Dept.) x Marshfield, Wisconsin: 1-800-882-1900 (ask for Service Dept.) x Joliet, Illinois: 1-800-892-7052 (ask for Service Dept.) yGalion, Ohio: 1-419-777-7120 (ask for Service Dept.) yLouisville, Kentucky: 1-502-426-0990 (ask for Service Dept.) Discuss the problem with the Warranty representative to determine resolution and repair schedule. Please let the Warranty representative know if your vehicle was sold with an extended or other non-standard warranty policy! Requesting Authorization to Perform Warranty Work or Payment for Work Performed 1. 2. Obtain the following information: x All of the information requested in item #1 above, plus: x Documented photographs for any physical damage. (paint, dents, etc.) x Inspection notes by MTE personnel or a third party representing MTE if necessary. Call the MTE location where your truck was built. The build location will be marked on the yellow certification label in or near the driver’s door jamb. See the location list in item #2 above. 3. Discuss the problem with the Warranty representative to determine coverage and repair method. 4. The representative will grant permission to perform repairs if approved. 5. The representative will issue a Returned Goods Authorization (RGA) number. 6. Defective parts must be returned freight prepaid to MTE within ten days. 7. If the affected component was purchased from a non-MTE supplier, please allow extra time for MTE to contact and work with the supplier. 28 NOTES 29 MONROE TRUCK EQUIPMENT 1051 W. 7th Street • Monroe, WI 53566 800-356-8134 • www.monroetruck.com