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2016 SUPER DUTY Owner’s Manual 2016 SUPER DUTY Owner’s Manual fordowner.com ford.ca April 2015 First Printing Owner’s Manual Super Duty Litho in U.S.A. GC3J 19A321 AA The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2015 All rights reserved. Part Number: 20150323155431 Table of Contents Crash Sensors and Airbag Indicator.......45 Airbag Disposal..............................................46 Introduction About This Manual...........................................7 Symbols Glossary.............................................7 Data Recording..................................................9 California Proposition 65..............................11 Perchlorate.........................................................11 Ford Credit..........................................................11 Replacement Parts Recommendation........................................11 Special Notices................................................12 Mobile Communications Equipment.....................................................13 Export Unique Options..................................13 Keys and Remote Controls General Information on Radio Frequencies..................................................47 Remote Control...............................................47 Replacing a Lost Key or Remote Control...........................................................50 MyKey™ Principle of Operation...................................51 Creating a MyKey............................................52 Clearing All MyKeys.......................................53 Checking MyKey System Status...............53 Using MyKey With Remote Start Systems.........................................................55 MyKey Troubleshooting...............................55 Environment Protecting the Environment........................14 Child Safety General Information.......................................15 Installing Child Seats.....................................16 Booster Seats..................................................24 Child Seat Positioning..................................26 Child Safety Locks..........................................27 Locks Safety Belts Tailgate Lock...................................................60 Removing the Tailgate.................................60 Tailgate Step.....................................................61 Bed Extender...................................................62 Locking and Unlocking.................................56 Keyless Entry....................................................57 Tailgate Principle of Operation..................................29 Fastening the Safety Belts.........................30 Safety Belt Height Adjustment.................33 Safety Belt Warning Lamp and Indicator Chime.............................................................33 Safety Belt Minder.........................................34 Child Restraint and Safety Belt Maintenance................................................36 Security Passive Anti-Theft System........................64 Anti-Theft Alarm............................................65 Steering Wheel Supplementary Restraints System Adjusting the Steering Wheel...................66 Audio Control..................................................66 Voice Control....................................................67 Cruise Control..................................................67 Information Display Control.......................67 Heated Steering Wheel...............................68 Principle of Operation...................................37 Driver and Passenger Airbags...................38 Side Airbags.....................................................43 Safety Canopy™............................................44 1 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Table of Contents Hints on Controlling the Interior Climate..........................................................112 Heated Windows and Mirrors...................115 Remote Start..................................................116 Pedals Adjusting the Pedals....................................69 Wipers and Washers Windshield Wipers.........................................70 Windshield Washers.....................................70 Seats Sitting in the Correct Position...................117 Head Restraints..............................................117 Manual Seats..................................................119 Power Seats...................................................120 Memory Function.........................................120 Rear Seats........................................................122 Heated Seats..................................................124 Climate Controlled Seats..........................125 Front Seat Armrest.......................................127 Rear Seat Armrest........................................128 Lighting General Information.......................................71 Lighting Control................................................71 Autolamps.........................................................72 Instrument Lighting Dimmer......................73 Daytime Running Lamps.............................73 Front Fog Lamps.............................................73 Direction Indicators........................................74 Interior Lamps..................................................74 Universal Garage Door Opener Windows and Mirrors Power Windows..............................................76 Global Opening................................................77 Exterior Mirrors.................................................77 Interior Mirror....................................................79 Sliding Windows.............................................79 Sun Visors.........................................................80 Moonroof..........................................................80 Universal Garage Door Opener...............129 Auxiliary Power Points Auxiliary Power Points................................137 Storage Compartments Center Console..............................................139 Overhead Console........................................139 Instrument Cluster Gauges...............................................................82 Warning Lamps and Indicators................84 Audible Warnings and Indicators.............87 Starting and Stopping the Engine General Information....................................140 Ignition Switch..............................................140 Starting a Gasoline Engine........................141 Engine Block Heater....................................142 Information Displays General Information.....................................89 Information Messages...............................100 Fuel and Refueling Climate Control Safety Precautions......................................144 Fuel Quality....................................................145 Running Out of Fuel....................................146 Refueling.........................................................146 Manual Climate Control.............................110 Automatic Climate Control.........................111 2 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Table of Contents Fuel Consumption........................................147 Emission Control System..........................148 Driving Aids Transmission Load Carrying Automatic Transmission.............................151 Power Take-Off.............................................156 Load Limit.......................................................185 Steering............................................................184 Towing Four-Wheel Drive Towing a Trailer.............................................192 Trailer Sway Control....................................193 Recommended Towing Weights............193 Essential Towing Checks...........................196 Towing Points...............................................204 Transporting the Vehicle..........................205 Towing the Vehicle on Four Wheels......206 Using Four-Wheel Drive.............................158 Rear Axle Limited Slip Differential.............................167 Electronic Locking Differential.................167 Brakes General Information....................................169 Hints on Driving With Anti-Lock Brakes...........................................................169 Parking Brake.................................................170 Hill Start Assist..............................................170 Driving Hints Breaking-In.....................................................207 Economical Driving.....................................207 Driving Through Water..............................208 Floor Mats......................................................208 Snowplowing................................................209 Traction Control Principle of Operation.................................172 Using Traction Control................................172 Roadside Emergencies Roadside Assistance...................................212 Hazard Warning Flashers...........................213 Fuel Shutoff....................................................213 Jump Starting the Vehicle.........................214 Post-Crash Alert System...........................216 Stability Control Principle of Operation.................................174 Using Stability Control................................174 Terrain Response Customer Assistance Principle of Operation..................................177 Using Hill Descent Control.........................177 Getting the Services You Need................217 In California (U.S. Only).............................218 The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................219 Utilizing the Mediation/Arbitration Program (Canada Only)........................219 Getting Assistance Outside the U.S. and Canada........................................................220 Ordering Additional Owner's Literature......................................................221 Parking Aids Parking Aid......................................................179 Rear View Camera.......................................180 Cruise Control Principle of Operation.................................183 Using Cruise Control....................................183 3 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Table of Contents Reporting Safety Defects (U.S. Only)..............................................................221 Reporting Safety Defects (Canada Only).............................................................222 Cleaning the Windows and Wiper Blades..........................................................258 Cleaning the Interior...................................258 Cleaning the Instrument Panel and Instrument Cluster Lens.......................259 Cleaning Leather Seats.............................259 Repairing Minor Paint Damage...............261 Cleaning the Alloy Wheels........................261 Vehicle Storage.............................................261 Fuses Fuse Specification Chart...........................223 Changing a Fuse............................................231 Maintenance Wheels and Tires General Information....................................232 Opening and Closing the Hood..............232 Under Hood Overview - 6.2L...................233 Under Hood Overview - 6.8L..................234 Engine Oil Dipstick......................................235 Engine Oil Check..........................................235 Oil Change Indicator Reset......................236 Engine Coolant Check...............................236 Automatic Transmission Fluid Check...........................................................240 Transfer Case Fluid Check........................243 Brake Fluid Check........................................244 Power Steering Fluid Check....................244 Washer Fluid Check....................................244 Fuel Filter........................................................244 Changing the 12V Battery.........................245 Checking the Wiper Blades......................247 Changing the Wiper Blades.....................247 Adjusting the Headlamps.........................247 Removing a Headlamp.............................249 Changing a Bulb..........................................249 Bulb Specification Chart...........................252 Changing the Engine Air Filter................254 General Information...................................264 Tire Care..........................................................267 Using Snow Chains.....................................284 Tire Pressure Monitoring System..........284 Changing a Road Wheel...........................290 Technical Specifications............................301 Capacities and Specifications Engine Specifications................................303 Motorcraft Parts..........................................304 Vehicle Identification Number...............305 Vehicle Certification Label......................306 Transmission Code Designation...........306 Capacities and Specifications - 6.2L V8..................................................................307 Capacities and Specifications - 6.8L Triton-30V - V10........................................311 Audio System General Information.....................................317 Audio Unit - Vehicles With: AM/FM.......318 Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................319 Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display..............................322 Digital Radio..................................................323 Satellite Radio..............................................325 USB Port.........................................................328 Media Hub......................................................328 Vehicle Care General Information...................................256 Cleaning Products.......................................256 Cleaning the Exterior..................................256 Waxing..............................................................257 Cleaning the Engine....................................257 4 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Table of Contents SYNC™ General Information...................................329 Using Voice Recognition............................331 Using SYNC™ With Your Phone............334 SYNC™ Applications and Services......346 SYNC™ AppLink™.....................................354 Using SYNC™ With Your Media Player...........................................................355 SYNC™ Troubleshooting.........................365 MyFord Touch™ General Information...................................374 Settings...........................................................382 Entertainment..............................................395 Phone.................................................................411 Information.....................................................418 Climate............................................................428 Navigation.......................................................431 MyFord Touch™ Troubleshooting........440 Accessories Accessories....................................................447 Auxiliary Switches.......................................448 Extended Service Plan (ESP) Extended Service Plan (ESP)..................451 Scheduled Maintenance General Maintenance Information.......453 Normal Scheduled Maintenance..........456 Special Operating Conditions Scheduled Maintenance..............................................457 Scheduled Maintenance Record...........462 Appendices End User License Agreement..................472 5 Super Duty (TFA) Canada/United States of America, enUSA, First Printing 6 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Introduction Note: Either Ford Motor Company or an authorized Ford dealer may have originally sold this incomplete vehicle to a vehicle modifier who upfitted it. As a result, some of the options and features on this vehicle may differ from what we describe in this manual. ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it. This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. E154903 Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options that are not on your vehicle. A Right-hand side B Left-hand side SYMBOLS GLOSSARY Note: Some of the illustrations in this manual may show features as used in different models, so they may appear differently to you on your vehicle. These are some of the symbols you may see on your vehicle. Safety alert Note: Always use and operate your vehicle in line with all applicable laws and regulations. See Owner's Manual Note: Pass on this manual when selling your vehicle. It is an integral part of the vehicle. Air conditioning system E162384 Anti-lock braking system 7 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Introduction Avoid smoking, flames or sparks Engine oil Battery Explosive gas Battery acid Fan warning Brake fluid - non petroleum based Fasten safety belt Brake system Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor Heated rear window Cruise control Heated windshield Do not open when hot Interior luggage compartment release Engine air filter Jack Engine coolant Keep out of reach of children E71340 E161353 Lighting control Engine coolant temperature 8 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Introduction Low tire pressure warning DATA RECORDING Service Data Recording Maintain correct fluid level Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them data for vehicle improvement purposes. For U.S. only (if equipped), if you choose to use the SYNC Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See SYNC™ (page 329). Note operating instructions Panic alarm Parking aid E139213 Parking brake Power steering fluid Power windows front/rear Power window lockout Service engine soon Event Data Recording Side airbag This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. Shield the eyes E167012 Stability control E138639 Windshield wash and wipe 9 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Introduction The event data recorder in this vehicle is designed to record such data as: • How various systems in your vehicle were operating; • Whether or not the driver and passenger safety belts were buckled/fastened; • How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and • How fast the vehicle was traveling; and • Where the driver was positioning the steering wheel. or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See SYNC™ (page 329). This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation. Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only), the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”), only to help provide you with the directions, traffic reports, or business searches that you request. If you do not want Ford or its vendors to receive this information, do not activate the service. For more information, see Traffic, Directions and Information, Terms and Conditions. See SYNC™ (page 329). To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order 10 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Introduction REPLACEMENT PARTS RECOMMENDATION CALIFORNIA PROPOSITION 65 WARNING Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging. Some constituents of engine exhaust, certain vehicle components, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. PERCHLORATE Scheduled Maintenance and Mechanical Repairs Certain components in your vehicle such as airbag modules, safety belt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal. One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications. For more information visit: Web Address www.dtsc.ca.gov/hazardouswaste/ perchlorate Collision Repairs We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts. FORD CREDIT (U.S. Only) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business. For your convenience we offer a number of ways to contact us, as well as to help manage your account. Phone: 1-800-727-7000 For more information regarding Ford Credit, as well as to access Account Manager, please go to www.fordcredit.com. 11 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Introduction Warranty on Replacement Parts remote insurance company monitoring, remote vehicle diagnostics, telematics or engine reprogramming, may cause interference or damage to vehicle systems. We do not recommend or endorse the use of any non-Ford-approved aftermarket OBD plug-in devices. The vehicle Warranty may not cover damage caused by any non-Ford-approved aftermarket OBD plug-in device. Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty. SPECIAL NOTICES Using your Vehicle With a Snowplow New Vehicle Limited Warranty More information and guidelines for using your vehicle with a snowplow in this Owner's Manual. See Snowplowing (page 209). For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Manual that is provided to you along with your Owner’s Manual. Using your Vehicle as an Ambulance If your light truck is equipped with the Ford Ambulance Preparation Package, it may be utilized as an ambulance. Ford urges ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder’s Layout Book and the Qualified Vehicle Modifiers (QVM) Guidelines as well as pertinent supplements. For additional information, please contact the Truck Body Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and then by selecting Contact Us or by phone at 1–877–840–4338. Special Instructions For your added safety, your vehicle is fitted with sophisticated electronic controls. WARNINGS You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury. Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the emissions warranties. In addition, ambulance usage without the preparation package could cause high underbody temperatures, overpressurized fuel and a risk of spraying fuel which could lead to fires. On-board Diagnostics (OBD-II) Your vehicle’s On-board Diagnostics (OBD-II) system has a data port for diagnostics, repair and reprogramming services with diagnostic scan tools. Installing a non-Ford-approved aftermarket OBD plug-in device that uses the port during normal driving, for example 12 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Introduction If your vehicle is equipped with the Ford Ambulance Preparation Package, it will be indicated on the Safety Compliance Certification Label. The label is located on the driver’s side door pillar or on the rear edge of the driver’s door. You can determine whether the ambulance manufacturer followed Ford’s recommendations by directly contacting that manufacturer. Ford Ambulance Preparation Package is only available on certain Diesel engine equipped vehicles. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Using your Vehicle as a Stationary Power Source Information and guidelines for operating a vehicle equipped with an aftermarket power take-off system can be found in this Owner's Manual. See Power Take-Off (page 156). EXPORT UNIQUE OPTIONS For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Manual for all other required information and warnings. MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios. 13 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Environment PROTECTING THE ENVIRONMENT You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. 14 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Child Safety GENERAL INFORMATION WARNINGS is compatible with and properly installed in your vehicle. To locate a child seat fitting station and CPST, contact the NHTSA toll free at 1-888-327-4236 or go to http://www.nhtsa.dot.gov. In Canada, check with your local St. John Ambulance office for referral to a CPST or for further information, contact your provincial ministry of transportation, locate your local St. John Ambulance office by searching for St. John Ambulance on the internet, or Transport Canada at 1-800-333-0371 (http://www.tc.gc.ca). Failure to properly restrain children in safety seats made especially for their height, age, and weight may result in an increased risk of serious injury or death to your child. See the following sections for directions on how to properly use safety restraints for children. WARNINGS Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child. All children are shaped differently. The recommendations for safety restraints are based on probable child height, age and weight thresholds from National Highway Traffic Safety Administration and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and Do not leave children or animals unattended in the vehicle. On hot days, the temperature in the trunk or vehicle interior can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat-related injuries, including brain damage. Small children are particularly at risk. 15 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or toddlers Children weighing 40 lb (18 kg) or less (generally age four or younger). Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat). Small children Children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 ft. 9 in. (1.45 m) tall, are greater than age four and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Use a belt-positioning booster seat. Larger children Children who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least 4 ft. 9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended by child restraint manufacturer). • • • You are required by law to properly use safety seats for infants and toddlers in the United States and Canada. Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle. When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. INSTALLING CHILD SEATS Child Seats E142594 16 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Use a vehicle safety belt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and seat back upright. Child Safety • Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). • Place the vehicle seat upon which the child seat will be installed in the upright position. This vehicle does not require the use of a locking clip. Perform the following steps when installing the child seat with combination lap and shoulder belts: Using Lap and Shoulder Belts WARNINGS Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat upon which the child seat is installed all the way back. Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. Airbags can kill or injure a child in a child seat. Children 12 and under should be properly restrained in the rear seat whenever possible. Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained. E142528 1. When installing a child safety seat with combination lap and shoulder belts: • Use the correct safety belt buckle for that seating position. • Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling. E142529 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 17 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Position the child safety seat in a seat with a combination lap and shoulder belt. Child Safety E142530 E142875 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer's instructions. Be sure the belt webbing is not twisted. 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode. 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6. E142531 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it. E142533 8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is 18 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Child Safety Using Cinch Tongue Lap and Shoulder Belts (All Front Center, Super Cab and Crew Cab Rear Center Positions) necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child seat to your vehicle. Sometimes, a slight lean toward the buckle will help to remove remaining slack from the belt. 9. Attach the tether strap (if the child seat is equipped). WARNINGS Airbags can kill or injure a child in a child seat. If you must use a forward-facing child seat in the front seat, move seat upon which the child seat is installed all the way back. Rear facing child seats should never be placed in front of an active airbag. Always use both lap and shoulder safety belt in the Regular Cab center seating position if applicable. The belt webbing below the tongue is the lap portion of the combination lap and shoulder belt, and the belt webbing above the tongue is the shoulder belt portion of the combination lap and shoulder belt. E142534 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a Certified Passenger Seat Technician. E142528 1. 19 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Position the child safety seat in the front center seat. Child Safety 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it. E162708 2. Slide the tongue up the webbing. E142533 5. While pushing down with your knee on the child seat pull up on the shoulder belt portion to tighten the lap belt portion of the combination lap and shoulder belt. 6. Allow the safety belt to retract and remove any slack in the belt to securely tighten the child safety seat in the vehicle. 7. Attach the tether strap (if the child seat is equipped). E142530 3. While holding both shoulder and lap portions next to the tongue, route the tongue and webbing through the child seat according to the child seat manufacturer's instructions. Be sure that the belt webbing is not twisted. E142534 E142531 20 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Child Safety 8. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 inch (2.5 centimeters) of movement for proper installation. 9. Check from time to time to be sure that there is no slack in the lap and shoulder belt. The shoulder belt must be snug to keep the lap belt tight during a crash. Using Tether Straps Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a Child Passenger Safety Technician. The passenger seats of your vehicle may be equipped with built-in tether strap anchors located behind the seats as described below. Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety seats. Contact the manufacturer of your child seat for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in the vehicle. The tether anchors in your vehicle may be straps on the seat back or an anchor bracket mounted to the body shell on the back panel. Using Lower Anchors and Tethers for CHildren (LATCH) The SuperCab rear seat has three straps behind the top of the seatback that function as both routing loops for the tether straps and anchor loops. The LATCH system is composed of three vehicle anchor points: two lower anchors located where the vehicle seatback and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position. Your vehicle is not equipped with the lower anchor points in the seat bight. For this vehicle, use the vehicle safety belt and upper tether to secure a child seat. The tether strap anchors in your vehicle are in the following positions (shown from top view): E162709 21 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Child Safety F-Series Regular Cab E162710 F-Series SuperCab E162711 Note: For vehicles with adjustable head restraints, route the tether strap under the head restraint and between the head restraint posts, otherwise route the tether strap over the top of the seat back. If the top of the safety seat hits the head restraint, raise the head restraint to let the child seat fit further rearward. F-Series Crew Cab Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor. Once the child safety seat has been installed using the safety belt, you can attach the top tether strap. 2. Locate the correct anchor for the selected seating position. 3. You may need to pull the seatback forward to access the tether anchors. Make sure the seat is locked in the upright position before installing the child seat. Tether Strap Attachment 1. Route the child safety seat tether strap over the back of the seat. 22 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Child Safety Tether Strap Attachment (Rear SuperCab Only) There are three loops of webbing just above the back of the rear seat (along the bottom edge of the rear window) in the SuperCab. Use these loops as both routing loops and anchor loops for up to three child safety seat tether straps. You can secure these straps below the back of the seat with rubber bands. To access, reach below the back of the seat and pull the tether loop out of the rubber band securing it. E162712 4. Remove the tether cover. 5. Clip the tether strap to the anchor as shown. Many tether straps cannot be tightened if the tether strap is hooked to the loop directly behind the child seat. To provide a tight tether strap: E162713 Front seats (Regular Cab) and Rear seats (Crew Cab) E162714 1. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a crash. Route the tether strap through the loop directly behind the child seat. 6. Tighten the child safety seat tether strap according to the manufacturer's instructions. If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. E162715 23 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Child Safety 80 pounds (36 kilograms) and upward to 100 pounds (45 kilograms) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms). 2. Attach the strap hook onto the loop behind an adjacent seating position. Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat: E162716 3. Install the child safety seat tightly using the vehicle belts. Follow the instructions in this chapter. 4. Tighten the tether strap according to the child seat manufacturer's instructions. You can use a single loop to route and anchor more than one child seat. For example, use the center loop as a routing loop for a child safety seat in the center rear seat and as an anchoring loop for child seats installed in the outboard rear seats. • BOOSTER SEATS • • E142595 WARNING • Never place, or allow a child to place, the shoulder belt under a child's arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. • Always use booster seats in conjunction with your vehicle lap and shoulder belt. Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 pounds (18 kilograms) and 24 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Can the child sit all the way back against their vehicle seat back with knees bent comfortably at the edge of the seat cushion? Can the child sit without slouching? Does the lap belt rest low across the hips? Is the shoulder belt centered on the shoulder and chest? Can the child stay seated like this for the whole trip? Child Safety Types of Booster Seats E70710 • If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high back booster seat would be a better choice. E68924 • Backless booster seats Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child's hips. If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap and shoulder belts, or consider using a high back booster seat. 25 Super Duty (TFA) Canada/United States of America, enUSA, First Printing High back booster seats Child Safety E142596 E142597 WARNINGS the way back. When possible, all children age 12 and under should be properly restrained in a rear seating position. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer's instructions. Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint manufacturer's instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle CHILD SEAT POSITIONING WARNINGS Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat upon which the child seat is installed all 26 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Child Safety WARNINGS manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death. WARNINGS Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. Never place, or allow a child to place, the shoulder belt under a child's arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash, which may result in serious injury or death. Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or death in a crash. To avoid risk of injury, do not leave children or pets unattended in your vehicle. Recommendations for attaching child safety restraints for children Restraint Type Combined child and seat weight Use any attachment method as indicated below by X LATCH (lower anchors and top tether anchor) LATCH (lower anchors only) Safety belt Safety belt Safety belt and LATCH only and top (lower tether anchors anchor and top tether anchor) Rear facing Up to 65 lb child seat (29.5 kg) X Rear facing Over 65 lb child seat (29.5 kg) X Forward facing child seat Up to 65 lb (29.5 kg) X Forward facing child seat Over 65 lb (29.5 kg) X Note: The child seat must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Head Restraints (page 117). CHILD SAFETY LOCKS When these locks are set, the rear doors cannot be opened from the inside. 27 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Child Safety E162719 The childproof locks are located on the rear edge of each rear door. You must set the lock separately for each door. Move the lock control up or down to engage or disengage the childproof lock. 28 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Safety Belts PRINCIPLE OF OPERATION WARNINGS When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNINGS Always drive and ride with the seatback upright and the lap belt snug and low across the hips. Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them. To reduce the risk of injury, make sure children sit where they can be properly restrained. Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash which may result in serious injury or death. Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident. All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided. Failure to properly wear your safety belt could seriously increase the risk of injury or death. All seating positions in this vehicle have lap and shoulder safety belts. All occupants of the vehicle should always properly wear their safety belts, even when an airbag supplemental restraint system is provided. It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. The safety belt system consists of: • Lap and shoulder safety belts. • Shoulder safety belt with automatic locking mode, (except driver safety belt). • Height adjuster at the front outboard seating positions. • Safety belt pretensioner at the front outboard seating positions. In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a safety belt. Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. 1) Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. 2) Never swing the safety belt around your neck over the inside shoulder. 3) Never use a single belt for more than one person. 29 Super Duty (TFA) Canada/United States of America, enUSA, First Printing • Safety belt warning light and chime. • Crash sensors and monitoring system with readiness indicator. Safety Belts The safety belt pretensioners at the front seating positions are designed to tighten the safety belts when activated. In frontal and near-frontal crashes, side crashes and rollovers, the safety belt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags. FASTENING THE SAFETY BELTS E142588 The front outboard and rear safety restraints in the vehicle are combination lap and shoulder belts. 2. To unfasten, press the release button and remove the tongue from the buckle. Using the Safety Belt with Cinch Tongue (Front Center and Rear Center Seats Only) The cinch tongue will slide up and down the belt webbing when the belt is stowed or while putting safety belts on. When the lap and shoulder safety belt is buckled, the cinch tongue will allow the lap portion to be shortened, but pinches the webbing to keep the lap portion from getting longer. The cinch tongue is designed to slip during a crash, so always wear the shoulder belt properly and do not allow any slack in either the lap or shoulder portions. E142587 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. Before you can reach and latch a lap and shoulder belt having a cinch tongue into the buckle, you may have to lengthen the lap belt portion of it. 30 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Safety Belts While you are fastened in the safety belt, the lap and shoulder belt with a cinch tongue adjusts to your movement. However, if you brake hard, turn hard, or if your vehicle receives an impact of 5.0 mph (8 km/h) or more, the safety belt will become locked and help reduce your forward movement. Using Safety Belts During Pregnancy WARNING E162708 Always ride and drive with your seatback upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. The shoulder portion of the safety belt should be positioned across the chest. Pregnant women should also follow this practice. See the following figure. 1. To lengthen the lap belt, pull some webbing out of the shoulder belt retractor. 2. While holding the webbing below the tongue, grasp the tip (metal portion) of the tongue so that it is parallel to the webbing and slide the tongue upward. 3. Provide enough lap belt length so that the tongue can reach the buckle. Fastening the Cinch Tongue WARNING The lap belt should fit snugly and as low as possible around the hips, not across the waist. 1. Pull the lap and shoulder belt from the retractor so that the shoulder belt portion of the safety belt crosses your shoulder and chest. 2. Be sure the belt is not twisted. If the belt is twisted, remove the twist. 3. Insert the belt tongue into the proper buckle for your seating position until you hear a snap and feel it latch. 4. Make sure the tongue is securely fastened to the buckle by pulling on the tongue. E142590 Pregnant women should always wear their safety belt. Position the lap belt portion of a combination lap and shoulder belt low across the hips below the belly and worn as tight as comfort will allow. Position the shoulder belt to cross the middle of the shoulder and the center of the chest. 31 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Safety Belts Safety Belt Locking Modes Automatic Locking Mode WARNINGS After any vehicle crash, the safety belt system at all passenger seating positions must be checked by an authorized dealer to verify that the automatic locking retractor feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function. In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode Use this mode any time a child safety seat, except a booster, is installed in passenger front or rear seating positions. You should properly restrain children 12 years old and under in a rear seating position whenever possible. See Child Safety (page 15). The belt and retractor must be replaced if the safety belt assembly automatic locking retractor feature or any other safety belt function is not operating properly when checked by an authorized dealer. Failure to replace the belt and retractor assembly could increase the risk of injury in crashes. How to Use the Automatic Locking Mode All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode. The front outboard passenger and rear outboard seat safety belts have both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or more, the combination safety belts will lock to help reduce forward movement of the driver and passengers. E142591 1. Buckle the combination lap and shoulder belt. 2. Grasp the shoulder portion and pull downward until the entire belt is pulled out. 3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the automatic locking mode. In addition, the retractor is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner. 32 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Safety Belts How to Disengage the Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. Safety Belt Extension Assembly WARNING Do not use extensions to change the fit of the shoulder belt across the torso. E145664 Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder. If the safety belt is too short when fully extended, you can obtain a safety belt extension assembly from an authorized dealer. To adjust the shoulder belt height: 1. Pull the button and slide the height adjuster up or down. 2. Release the button and pull down on the height adjuster to make sure it is locked in place. Use only extensions manufactured by the same supplier as the safety belt. Manufacturer identification is on a label located either at the end of the webbing or on the retractor behind the trim. Also, use the safety belt extension only if the safety belt is too short for you when fully extended. SAFETY BELT WARNING LAMP AND INDICATOR CHIME This lamp illuminates and an audible warning will sound if the driver's safety belt has not been fastened when the vehicle's ignition is turned on. SAFETY BELT HEIGHT ADJUSTMENT WARNING Position the safety belt height adjuster so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a crash. 33 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Safety Belts Conditions of operation If... Then... The driver's safety belt is not buckled before the ignition switch is turned to the on position... The safety belt warning light illuminates 12 minutes and the warning chime sounds 4-8 seconds. The driver's safety belt is buckled while the indicator light is illuminated and the warning chime is sounding... The safety belt warning light and warning chime turn off. The driver's safety belt is buckled before The safety belt warning light and indicator the ignition switch is turned to the on posichime remain off. tion... SAFETY BELT MINDER Belt-Minder™ This feature supplements the safety belt warning function. It provides additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver's seat is occupied and the safety belt is unbuckled. 34 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Safety Belts If... Then... The driver's safety belt is buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on... The Belt-Minder feature will not activate. The driver's safety belt is not buckled when The Belt-Minder feature is activated - the the vehicle has reached at least 6 mph (9.7 safety belt warning light illuminates and km/h) and 1-2 minutes have elapsed since the warning chime sounds for six seconds the ignition switch has been turned to on... every 25 seconds, repeating for about five minutes or until the safety belts are buckled. The driver's safety belt becomes unbuckled The Belt-Minder feature is activated - the safety belt warning light illuminates and for about one minute while the vehicle is the warning chime sounds for six seconds traveling at least 6 mph (9.7 km/h) and more than 1-2 minutes have elapsed since every 25 seconds, repeating for about five minutes or until the safety belts are the ignition switch has been turned to on... buckled. Deactivate or activate the system by performing the following procedure: Deactivating and Activating the Belt-Minder Feature (Driver Only) Before following the procedure, make sure that: • The parking brake is set. • The transmission is in park (P). • The ignition is off. • All vehicle doors are closed. • The driver's safety belt is unbuckled. WARNING While the system allows you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate or activate the system while driving the vehicle. 1. Turn the ignition on. Do not start the engine. 2. Wait until the safety belt warning light turns off (about one minute). Step 3 must be completed within 30 seconds after the safety belt warning light turns off. 3. Buckle then unbuckle the safety belt three times at a moderate speed, ending with the safety belt in the unbuckled state. After Step 3, the safety belt warning light will turn on. Note: If you are using MyKey, you cannot disable the Belt-Minder. Also, if the Belt-Minder has been previously disabled, it will be re-enabled during the use of MyKey. See MyKey™ (page 51). Read Steps 1 - 4 thoroughly before proceeding with the programming procedure. 35 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Safety Belts 4. While the safety belt warning light is on, buckle then unbuckle the safety belt. After Step 4, the safety belt warning light will flash for confirmation. • This will disable the feature if it is currently enabled. • This will enable the feature if it is currently disabled. CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child seat safety belts to make sure there are no nicks, tears or cuts. Replace if necessary. All vehicle safety belt assemblies, including retractors, buckles, front safety belt buckle assemblies, buckle support assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seat back (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a crash. Read the child restraint manufacturer's instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Safety belt assemblies not in use during a crash should also be inspected and replaced if either damage or improper operation is noted. Properly care for safety belts. See Vehicle Care (page 256). 36 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Supplementary Restraints System The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. PRINCIPLE OF OPERATION WARNINGS Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal. All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided. Failure to properly wear your safety belt could seriously increase the risk of injury or death. The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic. Always transport children 12 years old and under in the back seat and always properly use appropriate child restraints. Failure to follow this could seriously increase the risk of injury or death. Never place your arm over the airbag module as a deploying airbag can result in serious arm fractures or other injuries. While the system is designed to help reduce serious injuries, contact with a deploying airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag. Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control. Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat upon which the child seat is installed all the way back. Do not attempt to service, repair, or modify the airbag supplemental restraint systems or its fuses as you could be seriously injured or killed. Contact your authorized dealer as soon as possible. Several airbag system components get hot after inflation. To avoid risk of injury, do not touch them after inflation. Routine maintenance of the airbags is not required. If the airbag has deployed, the airbag will not function again and must be replaced immediately. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash. 37 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Supplementary Restraints System Passenger Airbag On and Off Switch (If Equipped) DRIVER AND PASSENGER AIRBAGS WARNINGS Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNINGS Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury. The front passenger airbag is not designed to offer protection to an occupant in the center seating position. Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat upon which the child seat is installed all the way back. An airbag ON and OFF switch may be installed in this vehicle. Before driving, always look at the face of the switch to be sure the switch is in the proper position in accordance with these instructions and warnings. Failure to put the switch in a proper position can increase the risk of serious injury or death in a crash. E151127 E162720 The driver and front passenger airbags will deploy during significant frontal and near frontal crashes. High-series vehicles (if equipped) The driver and passenger front airbag system consists of: • Driver and passenger airbag modules. The front passenger airbag on and off switch has indicators that will illuminate, indicating that the front passenger frontal airbag is either on or off. The indicator lamp is located by the radio. · Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag Indicator (page 45). Note: The passenger airbag status indicator OFF and ON lamps will illuminate for a short period of time when the ignition is first turned on to confirm it is functional. 38 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Supplementary Restraints System Switch position Passenger airbag status indicator Passenger airbag Off OFF: Lit Disabled ON: Unlit On OFF: Unlit Enabled ON: Lit WARNINGS An infant in a rear-facing seat faces a high risk of serious or fatal injuries from a deploying passenger airbag. Rear facing infant seats should never be placed in the front seats, unless the passenger airbag is turned off. E162721 Low-series vehicles (if equipped) The front passenger airbag on and off switch has an indicator that will illuminate and stay lit to remind you that the front passenger frontal airbag is off. The indicator lamp is located by the radio. Note: The indicator lamp will illuminate for a short period of time when the ignition is first turned on to confirm it is functional. E162722 1. Insert the ignition key, turn the switch to OFF and hold in OFF while removing the key. 2. When the ignition is turned on, the pass airbag off light illuminates briefly, momentarily shuts off and then turns back on. This indicates that the passenger airbag is deactivated. Turning the Passenger Airbag Off WARNINGS If the light fails to illuminate when the passenger air bag switch is off and the ignition is on, have the passenger air bag switch serviced at your authorized dealer immediately. In order to avoid inadvertent activation of the switch, always remove the ignition key from the passenger air bag on and off switch. 39 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Supplementary Restraints System Turning the Passenger Airbag Back On WARNINGS The safety belts for the driver and right front passenger seating positions have been specifically designed to function together with the airbags in certain types of crashes. When you turn off your airbag, you not only lose the protection of the airbag, you also may reduce the effectiveness of your safety belt system, which was designed to work with the airbag. If you are not a person who meets the requirements stated in the National Highway Traffic Safety Administration or Transport Canada deactivation criteria turning off the airbag can increase the risk of serious injury or death in a crash. E162723 1. Insert the ignition key and turn the switch to ON. 2. The pass airbag off light will briefly illuminate when the ignition is turned to on. This indicates that the passenger airbag is operational. The passenger side airbag should always be on (the pass airbag off light should not be illuminated) unless the passenger is a person who meets the requirements stated either in Category 1, 2 or 3 of the National Highway Traffic Safety Administration or Transport Canada deactivation criteria which follows. If your vehicle has rear seats, always transport children who are 12 and younger in the rear seat. Always use safety belts and child restraints properly. Do not place a child in a rear facing infant seat in the front seat unless your vehicle is equipped with an airbag on and off switch and the passenger airbag is turned off. This is because the back of the infant seat is too close to the inflating airbag and the risk of a fatal injury to the infant when the airbag inflates is substantial. The vast majority of drivers and passengers are much safer with an airbag than without. To do their job and reduce the risk of life threatening injuries, airbags must open with great force, and this force can pose a potentially deadly risk in some situations, particularly when a front seat occupant is not properly buckled up. The most effective way to reduce the risk of unnecessary airbag injuries without reducing the overall safety of the vehicle is to make sure all occupants are properly restrained in the vehicle, especially in the front seat. This provides the protection of safety belts and permits the airbags to provide the additional protection they were designed to provide. If you choose to deactivate your airbag, you are losing the If the pass airbag off light is illuminated when the passenger airbag switch is on and the ignition is on, have the passenger airbag switch serviced at your authorized dealer immediately. The passenger airbag remains off until you turn it back on. 40 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Supplementary Restraints System • • very significant risk reducing benefits of the airbag and you are also reducing the effectiveness of the safety belts, because safety belts in modern vehicles are designed to work as a safety system with the airbags. • National Highway Traffic Safety Administration Deactivation Criteria (Excluding Canada) WARNING 2. Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: This vehicle has special energy management safety belts for the driver and right front passenger. These particular belts are specifically designed to work with airbags to help reduce the risk of injury in a crash. The energy management safety belt is designed to give or release additional belt webbing in some accidents to reduce concentration of force on an occupant's chest and reduce the risk of certain bone fractures and injuries to underlying organs. In a crash, if the airbag is turned off, this energy management safety belt might permit the person wearing the belt to move forward enough to incur a serious or fatal injury. The more severe the crash, and the heavier the occupant, the greater the risk is. Be sure the airbag is turned on for any person who does not qualify under the National Highway Traffic Safety Administration deactivation criteria. • • • The vehicle has no rear seat; Although children ages 1 to 12 ride in the rear seat(s) whenever possible, children ages 1 to 12 sometimes must ride in the front because no space is available in the rear seat(s) of the vehicle; or The child has a medical condition which, according to the child's physician, makes it necessary for the child to ride in the front seat so that the driver can constantly monitor the child's condition. 3. Medical condition. A passenger has a medical condition which, according to his or her physician: • • 1. Infant. An infant (less than 1 year old) must ride in the front seat because: 41 Super Duty (TFA) Canada/United States of America, enUSA, First Printing The vehicle has no rear seat; The vehicle has a rear seat too small to accommodate a rear-facing infant seat; or The infant has a medical condition which, according to the infant's physician, makes it necessary for the infant to ride in the front so that the driver can constantly monitor the child's condition. Causes the passenger airbag to pose a special risk for the passenger; Makes the potential harm from the passenger airbag in a crash greater than the potential harm from turning off the airbag and allowing the passenger, even if belted, to hit the dashboard or windshield in a crash. Supplementary Restraints System • • Transport Canada Deactivation Criteria (Canada Only) WARNING This vehicle has special energy management safety belts for the driver and right front passenger. These particular belts are specifically designed to work with airbags to help reduce the risk of injury in a crash. The energy management safety belt is designed to give or release additional belt webbing in some accidents to reduce concentration of force on an occupant's chest and reduce the risk of certain bone fractures and injuries to underlying organs. In a crash, if the airbag is turned off, this energy management safety belt might permit the person wearing the belt to move forward enough to incur a serious or fatal injury. The more severe the crash, and the heavier the occupant, the greater the risk is. Be sure the airbag is turned on for any person who does not qualify under the National Highway Traffic Safety Administration deactivation criteria. • 3. Medical condition: A passenger has a medical condition that, according to his or her physician: • • • WARNING My vehicle has no rear seat; The rear seat in my vehicle cannot accommodate a rear-facing infant seat; The infant has a medical condition which, according to the infant's physician, makes it necessary for the infant to ride in the front seat so that the driver can monitor the infant's condition. The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbag module. To properly position yourself away from the airbag: • Move your seat to the rear as far as you can while still reaching the pedals comfortably. • Recline the seat slightly (one or two degrees) from the upright position. 2. Child age 12 or under: A child age 12 or under must ride in the front seat because: 42 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Poses a special risk for the passenger if the airbag deploys; and Makes the potential harm from the passenger airbag deployment greater than the potential harm from turning off the airbag and experiencing a crash without the protection offered by the airbag Proper Driver and Front Passenger Seating Adjustment 1. Infant: An infant (less than 1 year old) must ride in the front seat because: • • My vehicle has no rear seat; Although children age 12 and under ride in the rear seat whenever possible, children age 12 and under have no option but to sometimes ride in the front seat because rear seat space is insufficient; The child has a medical condition that, according to the child's physician, makes it necessary for the child to ride in the front seat so that the driver can monitor the child's condition. Supplementary Restraints System If two adults and a child occupy a Regular Cab, properly restrain the child in the center front unless doing so would interfere with driving your vehicle. This provides lap and shoulder belt protection for all occupants, and airbag protection for the adults. A child or infant properly restrained in the center front seat should not incur risk of serious injury from the airbags. After all occupants have adjusted their seats and put on safety belts, it is very important that they continue to sit properly. Properly seated occupants sit upright, lean against the seat back, and center themselves on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash is greatly increased. SIDE AIRBAGS WARNINGS Do not place objects or mount equipment on or near the airbag cover, on the side of the seatbacks (of the front seats), or in front seat areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash. Children and Airbags WARNING Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat upon which the child seat is installed all the way back. Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident. Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback. E142846 Do not attempt to service, repair, or modify the airbag, its fuses or the seat cover on a seat containing an airbag as you could be seriously injured or killed. Contact your authorized dealer as soon as possible. Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash. If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash. 43 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Supplementary Restraints System The side airbags are located on the outboard side of the seatbacks of the front seats. In certain sideways crashes, the airbag on the side affected by the crash will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes. SAFETY CANOPY™ WARNINGS Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash. Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner. Do not attempt to service, repair, or modify the curtain airbags, its fuses, the A, B, or C pillar trim, or the headliner on a vehicle containing curtain airbags as you could be seriously injured or killed. Contact your authorized dealer as soon as possible. E152533 The system consists of the following: • A label or embossed side panel indicating that side airbags are found on your vehicle. • Side airbags located inside the seatback of the driver and front passenger seats. All occupants of your vehicle including the driver should always wear their safety belts even when an airbag supplemental restraint system and curtain airbag is provided. Failure to properly wear your safety belt could seriously increase the risk of injury or death. ·Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag Indicator (page 45). To reduce risk of injury, do not obstruct or place objects in the deployment path of the curtain airbag. If the curtain airbags have deployed, the curtain airbags will not function again. The curtain airbags (including the A, B and C pillar trim and headliner) must be inspected and serviced by an authorized dealer. If the curtain airbag is not replaced, the unrepaired area will increase the risk of injury in a crash. The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags. 44 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Supplementary Restraints System The Safety Canopy will deploy during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side-rail sheet metal, behind the headliner, above each row of seats. In certain sideways crashes or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied. The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events. Children 12 years old and under should always be properly restrained in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening. The design and development of the Safety Canopy included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including the Safety Canopy). CRASH SENSORS AND AIRBAG INDICATOR WARNING Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of the vehicle. E75004 The system consists of the following: • Safety canopy curtain airbags located above the trim panels over the front and rear side windows identified by a label or wording on the headliner or roof-pillar trim. • A flexible headliner which opens above the side doors to allow air curtain deployment Your vehicle has a collection of crash and occupant sensors which provide information to the restraints control module which deploys (activates) the front safety belt pretensioners, driver airbag, passenger airbag, seat mounted side airbags, and the Safety Canopy®. Based on the type of crash (frontal impact, side impact or rollover), the restraints control module will deploy the appropriate safety devices. · Crash sensors and monitoring system with a readiness indicator. See Crash Sensors and Airbag Indicator (page 45). 45 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Supplementary Restraints System The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. See Instrument Cluster (page 82). Routine maintenance of the airbag is not required. The fact that the safety belt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, belt usage) were not appropriate to activate these safety devices. • The design of the front airbags is to activate only in frontal and near-frontal crashes (not rollovers, side impacts or rear impacts) unless the crash causes sufficient frontal deceleration. • The design of the safety belt pretensioners is to activate in frontal, near-frontal and side crashes, and in rollovers. • The design of the side airbags is to inflate in certain side impact crashes. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation. • The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover. A difficulty with the system is indicated by one or more of the following: The readiness light will not illuminate immediately after the ignition is turned on. • • The readiness light will either flash or stay lit. A series of five beeps will be heard. The tone pattern will repeat periodically until the problem, the light or both are repaired. If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash. AIRBAG DISPOSAL Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel. 46 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Keys and Remote Controls Note: The remote control contains sensitive electrical components. Exposure to moisture or impact may cause permanent damage. GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. REMOTE CONTROL Integrated Keyhead Transmitters (If Equipped) Note: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term IC before the radio certification number only signifies that Industry Canada technical specifications were met. E163046 Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The transmitter portion functions as the remote control. The typical operating range for your transmitter is approximately 33 feet (10 meters). Vehicles with the remote start feature will have a greater range. One of the following could cause a decrease in operating range: • weather conditions • nearby radio towers • structures around the vehicle • other vehicles parked next to your vehicle E163047 The radio frequency used by your remote control can also be used by other short distance radio transmissions, for example amateur radios, medical equipment, wireless headphones, remote controls and alarm systems. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key. Note: Your vehicle’s keys came with a security label that provides important vehicle key cut information. Keep the label in a safe place for future reference. Replacing the Battery Note: Refer to local regulations when disposing of transmitter batteries. Note: Make sure to lock your vehicle before leaving it unattended. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board. Note: If you are in range, the remote control will operate if you press any button unintentionally. 47 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Keys and Remote Controls Car Finder Note: Replacing the battery will not delete the transmitter from the vehicle. The transmitter should operate normally. Press the button twice within three seconds. The horn will E138623 sound and the turn signals will flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm. The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent. Integrated Keyhead Transmitter Sounding a Panic Alarm 1 Note: The panic alarm will only operate when the ignition is off. 2 E138624 Press the button to activate the alarm. Press the button again or turn the ignition on to deactivate it. 3 Remote Start WARNING E163048 1. 2. 3. 4. 5. 6. To avoid exhaust fumes, do not use remote start if your vehicle is parked indoors or areas that are not well ventilated. Twist a thin coin in the slot of the transmitter near the key ring to remove the battery cover. Carefully peel up the rubber gasket from the transmitter. It may come off with the battery cover. Remove the old battery Insert the new battery. Refer to the instructions inside the transmitter for the correct orientation of the battery. Press the battery down to make sure it is fully in the housing. Reinstall the rubber gasket. Snap the battery cover back onto the transmitter. Note: Do not use remote start if your vehicle is low on fuel. The remote start button is on the transmitter. E138625 This feature allows you to start your vehicle from outside the vehicle. The transmitter has an extended operating range. Vehicles with automatic climate control can be set to operate when you remote start the vehicle. See Climate Control (page 110). A manual climate control system will run at the setting it was set to when you switch the vehicle off. Memory Feature (If Equipped) You can program your integrated keyhead transmitter to recall memory settings for the driver seat, power mirrors and power foot pedals. See Memory Function (page 120). 48 Super Duty (TFA) Canada/United States of America, enUSA, First Printing (If Equipped) Keys and Remote Controls Many states and provinces have restrictions for the use of remote start. Check your local and state or provincial laws for specific requirements regarding remote start systems. Note: If you remote start your vehicle with an integrated keyhead transmitter, you must switch the ignition on before driving your vehicle. If you remote start your vehicle with an intelligent access transmitter, you must press the START/STOP button on the instrument panel once while applying the brake pedal before driving your vehicle. The remote start system will not work if: • the ignition is on • the alarm system is triggered • you disable the feature • the hood is open • the transmission is not in P • the vehicle battery voltage is too low • the service engine soon indicator is on. The power windows will not work during the remote start and the radio will not turn on automatically. The parking lamps will remain on and the vehicle will run for 5, 10, or 15 minutes, depending on the setting. Extending the Vehicle Run Time Remote Starting the Vehicle Repeat Steps 1 and 2 with the vehicle still running to extend the run time for another remote start duration. If the duration is set to last 10 minutes, the duration will extend by another 10 minutes. For example, if the vehicle had been running from the first remote start for five minutes, the vehicle will continue to run now for a total of 20 minutes. Note: You must press each button within three seconds of each other. Your vehicle will not remote start and the horn will not sound if you do not follow this sequence. Wait at least five seconds before remote starting after a vehicle shutdown. Turning the Vehicle Off After Remote Starting E138626 Press the button once. The parking lamps will turn off. The label on your transmitter details the starting procedure. E138625 You may have to be closer to the vehicle than when starting due to ground reflection and the added noise of the running vehicle. To remote start your vehicle: 1. Press the lock button to lock all the doors. 2. Press the remote start button twice. The exterior lamps will flash twice. You can disable or enable the remote start system through the information display. See (page 89). The horn will sound if the system fails to start. 49 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Keys and Remote Controls REPLACING A LOST KEY OR REMOTE CONTROL Replacement keys or remote controls can be purchased from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Passive Anti-Theft System (page 64). To re-program the passive anti-theft system see an authorized dealer. 50 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyKey™ Configurable Settings PRINCIPLE OF OPERATION With an admin key, you can configure certain MyKey settings when you first create a MyKey and before you recycle the key or restart the vehicle. You can also change the settings afterward with an admin key: • A vehicle speed limit can be set. Warnings will be shown in the display followed by an audible tone when your vehicle reaches the set speed. You cannot override the set speed by fully depressing the accelerator pedal or by setting cruise control. MyKey allows you to program keys with restricted driving modes to promote good driving habits. All but one of the keys programmed to the vehicle can be activated with these restricted modes. Any keys that have not been programmed are referred to as administrator keys or admin keys. They can be used to: • create a MyKey • program configurable MyKey settings • clear all MyKey features. When you have programmed a MyKey, you can access the following information using the information display: • How many admin keys and MyKeys are programmed to your vehicle. • The total distance your vehicle has traveled using a MyKey. WARNING Note: All MyKeys are programmed to the same settings. You cannot program them individually. Do not set MyKey maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury. Non-configurable Settings • The following settings cannot be changed by an admin key user: • Belt-Minder. You cannot disable this feature. The audio system will mute when the front seat occupants’ safety belts are not fastened. Note: If your vehicle is equipped with AM/FM radio only, then the radio will not mute. • Early low fuel. The low fuel warning is activated earlier, giving the MyKey user more time to refuel. • Driver assist features, if equipped on your vehicle, are forced on: parking aid, blind spot information system (BLIS) with cross traffic alert, lane departure warning and forward collision warning system. • • 51 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Various vehicle speed minders can be set. Once you select a speed, it will be shown in the display, followed by an audible tone when the preselected vehicle speed is exceeded. Audio system maximum volume of 45%. A message will be shown in the display when you attempt to exceed the limited volume. Also, the speed-sensitive or compensated automatic volume control will be disabled. Note: If your vehicle is equipped with AM/FM radio only, then the radio volume will not be limited. Always on setting. When this is selected, you will not be able to turn off AdvanceTrac (if your vehicle is equipped with this feature). MyKey™ MyKey is successfully created. Make sure you label it so you can distinguish it from the admin keys. CREATING A MYKEY Use the information display to create a MyKey. There are two types of information displays, and their controls and messaging vary. To determine which type of display you have, you will need to reference another chapter. See (page 89). You can also program configurable settings for the key(s). Refer to Programming/Changing Configurable Settings. Programming/Changing Configurable Settings If You Have a Type 1 Information Display: 1. 2. 3. 4. 5. Use the information display to program or change your configurable MyKey settings. There are two types of information displays, and their controls and messaging vary. To determine which type of display you have, you will need to reference another chapter. See (page 89). Insert the key you want to program into the ignition. Switch the ignition on. Access the main menu on the information display controls. Press SETUP using the information display buttons until PRESS RESET TO CREATE MYKEY is displayed. Press and release the RESET button. You will see HOLD RESET TO CONFIRM MYKEY in the display. Press and hold the RESET button for two seconds until you see the message MARK THIS AS RESTRICTED in the display. Wait until you see KEY RESTRICTED AT NEXT START in the display. If You Have a Type 1 Information Display: 1. 2. 3. 4. If You Have a Type 2 Information Display: 1. 2. 3. 4. 5. Insert the key you want to program into the ignition. Switch the ignition on. Access the main menu on the information display controls, and select SETTINGS, then MYKEY by pressing OK or the > button. Press OK or the > button to select CREATE A MYKEY. When prompted, hold the OK button until you see KEY RESTRICTED AT NEXT START in the display. The key will be restricted at the next start. 5. If You Have a Type 2 Information Display: 1. Switch the ignition on using an admin key. 2. Access the main menu on the information display controls, and select SETTINGS, then MYKEY by pressing OK or the > button. 52 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Switch the ignition on using an admin key. Access the main menu on the information display controls, and press SETUP until RESET FOR MYKEY SETTINGS displays. Press and release the RESET button to display MyKey setup menus. Press the SETUP button to enter your choice. Once you make a selection, the next configurable setting will be displayed. Repeat Steps 3 and 4 until you are done changing the configurable settings. MyKey™ If You Have a Type 1 Information Display: 3. Use the arrow buttons to get to a configurable feature. 4. Press OK or > to make a selection. Note: You can clear or change your MyKey settings at any time during the same key cycle as you created the MyKey. Once you have switched the engine off, however, you will need an admin key to change or clear your MyKey settings. 1. Press SETUP until PRESS RESET TO CLEAR MYKEY displays. 2. Press and release the RESET button. The display will show HOLD RESET TO CONFIRM CLEAR. 3. Press and hold the RESET button for two seconds until ALL MYKEYS CLEARED displays. CLEARING ALL MYKEYS If You Have a Type 2 Information Display: You can clear all MyKeys within the same key cycle as you created the MyKey. If you switch your ignition off, however, you will need to use an admin key to clear your MyKeys. 1. Access the main menu and select SETTINGS, then MYKEY. 2. Scroll to CLEAR ALL and press the OK button. 3. Hold the OK button until ALL MYKEYS CLEARED displays. Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status at once. CHECKING MYKEY SYSTEM STATUS To clear all MyKeys of all MyKey settings, use the information display. There are two types of information displays, and their controls and messaging vary. To determine which type of display you have, you will need to reference another chapter. See (page 89). You can find information on programmed MyKey(s) using the information display control on the steering wheel. See Information Displays (page 89). To find information on programmed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description Settings Press the OK button. MyKey Press the OK button. Select one of the following: 53 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyKey™ Message Description MyKey Dist. Tracks the distance when drivers use a MyKey. The only way to delete the accumulated distance is by using an admin key to clear your MyKeys. If the distance does not accumulate as expected, then the intended user is not using the MyKey, or an admin key user recently cleared and then recreated a MyKey. {0} MyKeys Indicates the number of MyKeys programmed to your vehicle. Use this feature to detect how many MyKeys you have for your vehicle and determine when a MyKey has been deleted. {0} Admin Keys Indicates how many admin keys are programmed to your vehicle. Use this feature to determine how many unrestricted keys you have for your vehicle, and detect if an additional MyKey has been programmed. 54 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyKey™ Ford-approved, aftermarket remote start systems. If you choose to install a remote start system, see an authorized dealer for a Ford-approved remote start system. USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition I cannot create a MyKey. Potential causes · The key used to start the vehicle does not have admin privileges. · The key used to start the vehicle is the only admin key. There always has to be at least one admin key. · SecuriLock passive anti-theft system is disabled or in unlimited mode. I cannot program the configurable settings. · The key in the ignition does not have admin privileges. · There are no keys programmed to the vehicle. See Creating a MyKey (page 52). I cannot clear the MyKeys. · The key used to start the vehicle does not have admin privileges. · No MyKeys are created. See Creating a MyKey (page 52). I lost the only admin key. · Purchase a new key from your authorized dealer. I lost a key. · Program a spare key. See Passive AntiTheft System (page 64). MyKey distances do not accumulate. · The MyKey user is not using the MyKey. · An admin key holder cleared the MyKeys and created new MyKeys. · The key system has been reset. 55 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Locks Locking the Doors LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle. E138623 Press the button to lock all the doors. The turn signals will illuminate. Press the button again within three seconds to confirm that all the doors are closed. The doors will lock again, the horn will sound and the turn signals will illuminate if all the doors are closed. Power Door Locks (If Equipped) The power door lock control is on the driver and front passenger door panels. Mislock If any door is open or if the hood is open on vehicles with an anti-theft alarm or remote start, the horn will sound twice and the lamps will not flash. A B Smart Unlocks (If Equipped) E163049 A Unlock B Lock This feature helps to prevent you from locking yourself out of your vehicle if your key is still in the ignition. When you open the driver door and lock your vehicle with the power door lock control, all the doors will lock then unlock if your key is still in the ignition. Remote Control (If Equipped) Unlocking the Doors (Two-Stage Unlock) Your can still lock your vehicle with the key in the ignition by: • using the manual lock on the door • locking the driver door with a key • using the keyless entry keypad • using the lock button on the remote control Press the button to unlock the driver door. E138629 Press the button again within three seconds to unlock all doors. The turn signals will flash. Press and hold both the lock and unlock buttons on the remote control for four seconds to disable or enable two-stage unlocking. Disabling two-stage unlocking allows all vehicle doors to unlock with one press of the button. The turn signals will flash twice to indicate a change to the unlocking mode. The unlocking mode applies to the remote control and keyless entry keypad. Autolock and Autounlock (If Equipped) The autolock feature will lock all the doors when: • all doors are closed, and • the ignition is on, and • you shift into any gear putting your vehicle in motion, and • your vehicle attains a speed greater than 12 mph (20 km/h). 56 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Locks Battery Saver The autolock feature will unlock all the doors when: • autolock has locked the doors • you stop the vehicle and switch the ignition off or to accessory mode, and • you open the driver door within 10 minutes. The battery saver turns off the interior lamps 30 minutes after you switch the ignition off if a door is open and the dome lamp switch is on. It turns off the interior lamps after 10 minutes if the dome lamp switch is off. Note: The doors will not autounlock if you have electronically locked them before opening the driver door. KEYLESS ENTRY (If Equipped) Enabling or Disabling SECURICODE™ KEYLESS ENTRY KEYPAD You can enable or disable these features in the information display or your authorized dealer can do it for you. See (page 89). The keypad is located near the driver window. Note: If you enter your entry code too fast on the keypad, the unlock function may not work. Re-enter your entry code more slowly. Note: You can enable or disable the autolock and autounlock features independently of each other. Illuminated Entry The interior lamps and select exterior lamps will illuminate when you unlock the doors with the remote entry system. The illuminated entry system will turn off the lights if: • the ignition is on • you press the remote control lock button, or • after 25 seconds of illumination. E163050 You can use the keypad to lock or unlock the doors without using a key. For vehicles without intelligent access, you can operate the keypad with the factory-set 5-digit entry code. The code is located on the owner’s wallet card in the glove box and is available from an authorized dealer. You can also create up to five of your own 5-digit personal entry codes. The dome lamp will not turn on if the control is set to the off position. The lights will not turn off if: • • you turn them on with the dimmer control, or any door is open. For vehicles with intelligent access, you do not need to enter a 5-digit entry code. Press any button on keyless entry keypad once to unlock all doors. Note: You must have an intelligent access key within 3 ft (1 m) of your vehicle. 57 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Locks Programming a Personal Entry Code Erasing a Personal Code To create your own personal entry code: 1. Enter the factory-set 5-digit code. 2. Press and release 1·2 on the keypad within five seconds. 3. Press and hold 1·2 for two seconds. You must do this within five seconds of completing Step 2. 1. Enter the factory-set code. 2. Press 1·2 on the keypad within five seconds. 3. Enter your personal 5-digit code. You must enter each number within five seconds of each other. 4. Press 1·2 on the keypad to save personal code 1. All personal codes will erase and only the factory-set 5-digit code will work. Anti-Scan Feature The doors will lock then unlock to confirm that programming was successful. The keypad will go into an anti-scan mode if you enter the wrong code seven times (35 consecutive button presses). This mode disables the keypad for one minute and the keypad lamp will flash. To program additional personal entry codes, repeat Steps 1-3, then for Step 4: • press 3·4 to save personal code 2 • press 5·6 to save personal code 3 • press 7·8 to save personal code 4 • press 9·0 to save personal code 5. The anti-scan feature will turn off after: • one minute of keypad inactivity • pressing the unlock button on the remote control • switching the ignition on. You may also program a personal entry code through the information display. Tips: • Do not set a code that uses five of the same number. • Do not use five numbers in sequential order. • The factory-set code will work even if you have set your own personal code. Displaying the Factory Set Code Note: You will need to have two programmed passive anti-theft keys for this procedure. To display the factory-set code in the information display: 1. Insert a key into the ignition and switch the ignition on for a few seconds. 2. Switch the ignition off and remove the key. 3. Insert the second key into the ignition and switch the ignition on. Recalling Memory Positions (If Equipped) The programmed entry codes will recall driver memory positions as follows: • • Entry code 1 will recall driver 1 memory positions. Entry code 2 will recall driver 2 memory positions. The factory-set code will display for a few seconds. Note: The code may not display until after any other warning messages first display. Note: Personal entry codes 3, 4 and 5 will not recall memory positions. 58 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Locks Unlocking and Locking the Doors Vehicles Without Intelligent Access To Unlock the Driver Door Enter the factory-set 5-digit code or your personal code. You must press each number within five seconds of each other. The interior lamps will illuminate. Note: All doors will unlock if you disable the two-stage unlocking mode. See Locking and Unlocking (page 56). To Unlock All Doors Enter the factory-set code or your personal code, then press 3·4 within five seconds. To Lock All Doors Press and hold 7·8 and 9·0 at the same time (with the driver door closed). You do not need to enter the keypad code first. Vehicles With Intelligent Access Press any button on keyless entry keypad once to unlock all doors. Note: You must have an intelligent access key within 3 ft (1 m) of your vehicle. 59 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Tailgate TAILGATE LOCK The tailgate lock can help prevent theft of the tailgate. E163090 1. Locate and disconnect the rearview camera in-line connector. It is under the pickup box on the right-hand side of the vehicle near the spare tire. 2. There is a tethered cap on the wire assembly. Install it on the in-line connector that remains under the pickup box. 3. Partially lower the tailgate. Carefully feed the tailgate harness up through the gap between the pickup box and the bumper and place it out of the way under the pickup box. 4. Lower the tailgate. E163087 Insert the ignition key into the tailgate lock. Turn it to the right to lock the tailgate. Turn it to the left to unlock the tailgate. REMOVING THE TAILGATE WARNING Always properly secure cargo to prevent shifting cargo or cargo falling from vehicle, which could result in compromised vehicle stability and serious personal injury to vehicle occupants or others. You can remove the tailgate for more loading room. Note: Skip to Step 4 if your vehicle does not have a rearview camera. E163092 5. Use a screwdriver to gently pry the spring clip on each connector past the head of the support screw. Disconnect the cable. 6. Disconnect the other cable. 60 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Tailgate 7. Lift the tailgate to a 45-degree angle from horizontal. 8. Lift the right side off its hinge. 9. Lift the tailgate to an 80-degree angle from horizontal. 10. Remove the tailgate from the left side hinge by sliding it to the right. Reverse the steps to reinstall the tailgate. TAILGATE STEP (If Equipped) E163093 3. Raise the handle upright until you feel it latch and see the lever in the lock position. You only need to use the lever when releasing the grab handle. To reduce the risk of falling: • Only operate the step when your vehicle is on a level surface. • Only operate the step in areas with sufficient lighting. • Always open the step panel to widen the step. • Always use the grab handle when climbing on the step. • Do not use the step with bare feet. • Make sure the step is clean before use. • Keep the step load, you plus the load, below 350 lb (159 kg). Opening the step E163094 4. Rotate the center molding to unlatch the step. Pull it toward you to extend it. 5. Open the step panel to widen the step. Note: Do not tow with the step or grab handle. Note: Make sure to close and fully latch the step before moving your vehicle. Never drive with the step or grab handle open. 1. Lower the tailgate. 2. Pull the yellow lever on the grab handle to the unlock position. Replace the slip resistance tape or grab handle molding if it appears worn or damaged. Closing the step 1. 61 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Close the step panel then lift and fully close the step into the tailgate. Tailgate 2. Move the yellow lever on the grab handle to the unlock position and lower the handle. BED EXTENDER (If Equipped) Note: Do not use the bed extender when driving off road. Note: Make sure to engage the locking pins and knobs fully before driving your vehicle. Note: Make sure to secure all cargo. E163096 Note: Do not exceed 150 pounds (68 kilograms) on the tailgate when your vehicle is moving. 2. Open the latches to release the panels. Note: Do not keep the bed extender in the tailgate mode when you are not using it for restraining cargo. Always keep the bed extender in the grocery mode or the stowed position with the tailgate closed. Tailgate mode E163097 3. Rotate the panels toward the tailgate. Repeat Steps 1-3 on the other side of your vehicle. E163095 1. Pull the locking pin toward the center of your vehicle. E163098 4. Connect the two panels. Rotate both knobs one-quarter turn clockwise to secure the panels. 62 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Tailgate E163099 5. Make sure to insert the latch rod into the tailgate hole. Make sure to engage both sides of the locking pins into their holes in the pick-up box. Reverse the steps to store the bed extender. Grocery mode E163100 Follow Steps 1-4 of the tailgate mode instructions by rotating the panels away from the tailgate. Close the tailgate. 63 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Security PASSIVE ANTI-THEFT SYSTEM (If Equipped) Replacement Keys Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. The integrated keyhead transmitter functions as a programmed ignition key. It operates all the locks, starts the vehicle and acts as a remote control. Note: Your vehicle may have two integrated keyhead transmitters. If your programmed transmitters or standard SecuriLock coded keys are lost or stolen and you do not have an extra coded key, you will need to have your vehicle towed to an authorized dealer. You need to erase the key codes from your vehicle and program new coded keys. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting problems if they are too close to the key when starting the engine. Prevent these objects from touching the coded key while starting the engine. Switch the ignition off, move all objects on the key chain away from the coded key and restart the engine if a problem occurs. Store an extra programmed key away from your vehicle in a safe place to help prevent any inconveniences. See an authorized dealer to purchase additional spare or replacement keys. Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and lock all doors when leaving the vehicle. Programming a Spare Key SecuriLock™ Note: You can program a maximum of eight coded keys to your vehicle. Only four of these can be integrated keyhead transmitters. The system is an engine immobilization system. It helps prevent the engine from starting unless you use a coded key programmed to your vehicle. Using the wrong key may prevent the engine from starting. A message may appear in the information display. You can program your own integrated keyhead transmitter or standard SecuriLock coded keys to your vehicle. This procedure will program both the engine immobilizer keycode and the remote entry portion of the remote control to your vehicle. If you are unable to start the engine with a correctly coded key, the system has malfunctioned. A message may appear in the information display. Only use integrated keyhead transmitters or standard SecuriLock keys. Automatic Arming You must have two previously programmed coded keys and the new unprogrammed key readily accessible. See an authorized dealer to have the spare key programmed if two previously programmed coded keys are not available. The system arms immediately after you switch the ignition off. Automatic Disarming Switching the ignition on with a coded key disarms the system. Read and understand the entire procedure before you begin. 64 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Security 1. 2. 3. 4. 5. 6. 7. 8. 9. Insert the first previously programmed coded key into the ignition. Switch the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds. Switch the ignition off and remove the first coded key from the ignition. After three seconds but within 10 seconds of switching the ignition off, insert the second previously coded key into the ignition. Switch the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds. Switch the ignition off and remove the second previously programmed coded key from the ignition. After three seconds but within 10 seconds of switching the ignition off and removing the previously programmed coded key, insert the new unprogrammed key into the ignition. Switch the ignition from off to on. Keep the ignition on for at least six seconds until you hear the door locks cycle. Remove the newly programmed coded key from the ignition. The direction indicators flash and the horn sounds if the system triggers while the alarm is armed. Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle. Arming the Alarm The alarm is ready to arm when there is not a key in the ignition. Electronically lock the vehicle to arm the alarm. The direction indicators flash once after you lock the vehicle. This indicates the alarm is in the pre-armed mode. It will fully arm in 20 seconds. Disarming the Alarm Disarm the alarm by any of the following actions: • • • • The key will start the engine if programming is successful. You can operate the remote entry system if the new key is an integrated keyhead transmitter. Note: Pressing the panic button on the remote control will stop the horn and signal indicators, but will not disarm the system. If programming was not successful, wait 20 seconds and repeat Steps 1 through 8. If you are still unsuccessful, take your vehicle to an authorized dealer. ANTI-THEFT ALARM (If Equipped) The system warns you of an unauthorized entry to your vehicle. It triggers if any door or the hood opens without using the key, remote control or keyless entry keypad. 65 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Press the power door unlock button within the 20-second pre-armed mode. Unlock the doors with the remote control or keyless entry keypad. Switch the ignition on or start the vehicle. Use a key in the driver door to unlock the vehicle, then switch the ignition on within 12 seconds. Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 117). E183049 3. Lock the steering column. AUDIO CONTROL (If Equipped) You can operate the following functions with the control: E183047 1. Unlock the steering column. 2. Adjust the steering wheel to the desired position. E163051 66 Super Duty (TFA) Canada/United States of America, enUSA, First Printing A Media. B Volume up. C Volume down. Steering Wheel D Seek down or previous. E Seek up or next. CRUISE CONTROL (If Equipped) Media Press repeatedly to scroll through available audio modes. Seek, Next or Previous Press the seek button to: • Tune the radio to the next or previous stored preset. • Play the next or the previous track. E163053 Press and hold the seek button to: • Tune the radio to the next station up or down the frequency band. • Seek through a track. See Cruise Control (page 183). VOICE CONTROL (If Equipped) Type 1 INFORMATION DISPLAY CONTROL E163054 E163052 A Voice recognition. B Phone mode. See SYNC™ (page 329). See MyFord Touch™ (page 374). 67 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Steering Wheel Type 2 E163055 See Information Displays (page 89). HEATED STEERING WHEEL (If Equipped) See MyFord Touch™ (page 374). 68 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Pedals ADJUSTING THE PEDALS (If Equipped) WARNING Never use the controls while your feet are on the accelerator and brake pedals and the vehicle is moving. You can find the control on the left side of the steering column. Press and hold the appropriate side of the control to move the pedals. A B E162916 A. Farther B. Closer You can save and recall the pedal positions with the memory feature. See Memory Function (page 120). Note: Adjust the pedals only when your vehicle is in P (Park). 69 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wipers and Washers WINDSHIELD WIPERS WINDSHIELD WASHERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washer before wiping a dry windshield. Note: Make sure the windshield wipers are switched off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that does not resolve the issue, install new wiper blades. Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat. Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washers before wiping a dry windshield. E171243 Press the button to operate the windshield washers. • E171242 • Rotate the end of the control: • • away from you to increase the wiper speed toward you to decrease the wiper speed. • A brief press causes a single wipe without washer fluid. A quick press and hold causes the wipers to swipe three times with washer fluid. A long press and hold will activate the wipers and washer fluid for up to 10 seconds. A wipe will occur a few seconds after washing to clear any remaining washer fluid. This feature can be turned on and off in the information display. Speed dependent wipers When your vehicle speed increases, the interval between wipes decreases. Front Camera Washer (If Equipped) Operating the windshield washer will also operate the front camera washer. 70 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation. E163267 • Clearing time may take as long as 48 hours under dry weather conditions. Examples of acceptable condensation are: • The presence of a fine mist (no streaks, drip marks or large droplets). • A fine mist covers less than 50% of the lens. • Rotate the headlamp control clockwise to the first position to turn on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. Rotate clockwise to the second position to also turn on the headlamps. High Beams Examples of unacceptable condensation are: • A water puddle inside the lamp. • Streaks, drip marks or large droplets present on the interior of the lens. If you see any unacceptable condensation, have your vehicle checked by an authorized dealer. E167827 Push the lever toward the instrument panel to switch the high beams on. Push the lever toward the instrument panel again or pull the lever towards you to switch the high beams off. 71 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Lighting Headlamp Flasher Note: If the vehicle is equipped with autolamps, it will have the headlamps on with windshield wipers feature. If the windshield wipers are turned on, the exterior lamps will turn on with the headlamp control in the autolamp position. The autolamp system also keeps the lights on for a predetermined amount of time after the ignition switch is turned to off. You can change the amount of time the lamps stay on by using the programming procedure that follows: Autolamps - Programmable Exit Delay E163268 Pull the lever toward you to flash the headlamps and release the lever to switch the headlamps off. Programmable exit delay allows the length of the autolamp exit delay to be changed. To program the auto lamp exit time delay: AUTOLAMPS (If Equipped) 1. 2. 3. 4. A 5. E163269 The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control. • • To turn autolamps on, rotate the control to the fourth position. To turn autolamps off, rotate the control to the first, second, or third position. 72 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Start with the ignition in the off position and the headlamp control in the autolamp position. Turn the headlamp control to off. Turn the ignition switch to on and then back to off. Turn the headlamp control to the autolamp position. The headlamps will turn on. Wait the desired amount of time for the exit delay you want (up to three minutes), then turn the headlamps off. Lighting INSTRUMENT LIGHTING DIMMER DAYTIME RUNNING LAMPS (If Equipped) WARNING Always remember to switch your headlamps on in low light situations or during inclement weather. The system does not activate the tail lamps and may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision. The system switches the headlamps on with a reduced output in daylight conditions. E163270 Use to adjust the brightness of the instrument panel and all applicable lit components in the vehicle during headlamp and parking lamp operation. • • • To switch the system on: 1. Switch the ignition on. 2. Switch the lighting control to the off, or parking lamp position. 3. Disengage the parking brake. 4. Make sure the transmission selector lever is not in position P. Tap the top or bottom of the control to brighten/dim all interior lit components incrementally, or Press and hold at the first position the top or bottom of the control until the desired lighting level is reached. Press and hold the top of the control to the full on position to activate the “dome on” feature. This will turn on the interior courtesy lights. The lights will remain on until the bottom of the control is pressed. FRONT FOG LAMPS (If Equipped) A E163271 73 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Lighting The headlamp control also operates the fog lamps. The fog lamps can be turned on only when the headlamp control is in the parking lamp (second) position, headlamps on (third) position, or autolamp (fourth) position, and the high beams are not turned on. • • Pull headlamp control towards you to turn fog lamps on. The fog lamp indicator light will illuminate. Push the lever up or down to the first stop position and release. The direction indicators flash three times and stop. Push the lever up or down to the first stop position and hold. The direction indicators flash for as long as you hold the lever in this position. INTERIOR LAMPS Front Map Lamps (If equipped) DIRECTION INDICATORS The map lamps are located on the overhead console. Press the controls on either side of each map lamp to turn on the lamps. The map lamps also light when: • • • any door is opened. the instrument panel dimmer switch is pressed up until the courtesy lamps come on. any of the remote entry controls are pressed and the ignition is off. E163272 The direction indicator lever does not mechanically lock in the upward or downward position when activated. The direction indicator activation and cancellation is electronic. • • • To operate the left direction indicator, push the lever down until it stops and releases. To operate the right direction indicator, push the lever up until it stops and releases. To cancel direction indicator operation manually, push the lever again in either direction. E163273 Lane Change To indicate a left or right lane change: 74 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Lighting Rear Dome and Map Lamps E163274 Your vehicle may have map lamps within the rear dome lamp. Press the switches on either side of the dome lamp to turn the lamps on. 75 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Windows and Mirrors Note: Perform one-touch up re-calibration with the door closed. Calibrating with the door open will cause the window to continuously bounce back. POWER WINDOWS (If Equipped) WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. To reset the function after full battery power is restored: 1. Pull the switch all the way up. 2. Hold the switch until the glass stops and continue to hold for two seconds. 3. Press the switch down and operate the window to the full down position. One-touch up will now be functional. When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings. Bounce-Back (If Equipped) The window will stop automatically while closing. It will reverse some distance if there is an obstacle in the way. Overriding the Bounce-Back Feature WARNING E163056 When you override the bounce-back feature the window will not reverse if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle. Note: You may hear a pulsing noise when just one of the windows is open. Lower the opposite window slightly to reduce this noise. Press the switch to open the window. Pull up the window switch and hold within two seconds of the window reaching the bounce-back position. The window will travel up with no bounce-back protection. The window will stop if you release the switch before the window is fully closed. Lift the switch to close the window. One-Touch Up or Down (If Equipped) Press or lift the switch fully and release it. Press or lift it again to stop the window. Note: The window may disable for up to five minutes if you cycle it up and down repeatedly. This helps prevent damage to the motor. Normal operation will resume once the motor cools. Restoring the One-Touch Up Function You may lose the one-touch function if the vehicle battery is low. 76 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Windows and Mirrors Window Lock EXTERIOR MIRRORS Power Exterior Mirrors (If Equipped) WARNING Do not adjust the mirrors when your vehicle is moving. E163057 A A Unlock B Lock B B A C Press the control to lock or unlock the rear window controls. E163059 Accessory Delay (If Equipped) You can use the window switches for several minutes after you switch the ignition off or until you open either front door. A Left-hand mirror B Off C Right-hand mirror To adjust a mirror: GLOBAL OPENING (If Equipped) 1. Rotate the control to select the mirror you want to adjust. 2. Adjust the position of the mirror. 3. Return the control to the center position to lock mirrors in place. You can use the remote control to operate the windows with the ignition off. Note: To operate this feature, accessory delay must not be active. Fold-Away Exterior Mirrors Opening the Windows For tight parking conditions, you can push the mirror toward the door window glass. Before driving, make sure that you fully engage the mirror in its support when returning it to its original position. You can only open the windows for a short time after you unlock your vehicle with the remote control. After you unlock your vehicle, press and hold the remote control unlock button to open the windows. Release the button once movement starts. Press the lock or unlock button to stop movement. 77 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Windows and Mirrors Clearance Lamps (If Equipped) Power-Folding Mirrors (If Equipped) The lower, outer part of the mirror housings light when you switch the headlamps or parking lamps on. Telescoping Mirrors (If Equipped) E163060 1. Rotate the control so the dots line up. 2. Pull the control back to fold the mirrors in or out. Note: If you repeatedly fold and unfold the mirrors several times within one minute, the system may disable to protect the motors from overheating. It will reset to normal function automatically within three to five minutes. E163061 This feature lets you extend the mirror about 3 inches (75 millimeters). It is useful when towing a trailer. You can manually pull out or push in the mirrors to the desired position. You can also fold a mirror manually by pushing it toward the door window glass. After you manually adjust the mirror, you will need to reset it. To reset the power-folding mirror system and return it to its normal function: • Fold the mirror manually by pushing it toward the door window glass. • Use the power-fold control to fold and unfold the mirror two or three times. The mirror will make a sound as it resets. PowerScope™ Power Telescoping Mirrors (If Equipped) This feature lets you position both mirrors in or out at the same time. The control is on the door trim panel. Heated Exterior Mirrors (If Equipped) See Heated Windows and Mirrors (page 115). Memory Mirrors (If Equipped) E163062 You can save and recall the mirror positions through the memory function. See Memory Function (page 120). 78 Super Duty (TFA) Canada/United States of America, enUSA, First Printing A A Telescope Out B Telescope In B Windows and Mirrors To adjust the mirrors: • Press and hold the control. • When you position the mirrors in or out, the motors will run as long as you hold the control. The running motors allow you to make adjustments as needed. • After positioning the mirrors, return the control to the center position to help protect the motors from overheating. SLIDING WINDOWS (If Equipped) Power Sliding Back Window (If Equipped) WARNINGS When operating the power sliding back window, you must make sure all rear seat occupants and cargo are not in the proximity of the back window. Do not leave children unattended in your vehicle and do not let them play with the power sliding back window. They may seriously injure themselves. INTERIOR MIRROR WARNING Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side. E163058 Pull the tab below the mirror toward you to reduce glare at night. The control is on the overhead console. Press and hold the control to open the window. Pull and hold the control to close the window. Auto-Dimming Mirror (If Equipped) Note: Do not block the sensors on the front and back of the mirror. Mirror performance may be affected. A rear center passenger or raised rear center head restraint may also block light from reaching the sensor. The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle. It will automatically return to normal reflection when you select reverse gear to make sure you have a clear view when backing up. 79 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Windows and Mirrors SUN VISORS WARNINGS When closing the moonroof, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the roof opening. Slide-on-rod (If Equipped) You can manually open or close the sliding shade when the moonroof is closed. Pull the shade toward the front of your vehicle to close it. The moonroof controls are located on the overhead console and have a one-touch open and close feature. To stop it during one-touch operation, press the control a second time. E138666 Rotate the sun visor toward the side window and extend it rearward for extra shade. Opening and Closing the Moonroof Illuminated Vanity Mirror (If Equipped) E163063 Press and release the SLIDE control to open the moonroof. The moonroof will stop short of the fully opened position. E162197 Note: This position helps to reduce wind noise or rumbling which may happen with the moonroof fully open. Press and release the control again to fully open the moonroof. Lift the cover to switch the lamp on. MOONROOF (If Equipped) WARNINGS Do not let children play with the moonroof or leave them unattended in the vehicle. They may seriously hurt themselves. Pull and release the SLIDE control to close the moonroof. 80 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Windows and Mirrors Bounce-Back The moonroof will stop automatically while closing. It will reverse some distance if there is an obstacle in the way. Pull and hold the SLIDE control within two seconds of a bounce-back event to override this function. While bounce-back is active, the closing force increases for each of the next three times that you close the moonroof. Venting the Moonroof Press and release the TILT control to vent the moonroof. Pull and hold the TILT control to close the moonroof. 81 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Instrument Cluster GAUGES A E163168 B C G F A Engine oil pressure gauge B Engine coolant temperature gauge C Transmission fluid temperature gauge D Fuel gauge E Speedometer F Information display See (page 89). G Tachometer 82 Super Duty (TFA) Canada/United States of America, enUSA, First Printing D E Instrument Cluster Engine Oil Pressure Gauge transmission for extended periods of time with the gauge in the higher than normal area may cause internal transmission damage. Altering the severity of the driving conditions is recommended to lower the transmission temperature into the normal range. If the gauge continues to show high temperatures, see your authorized dealer. Indicates engine oil pressure. The needle should stay in the normal operating range (between L and H). If the needle falls below the normal range, stop the vehicle, turn off the engine and check the engine oil level. Add oil if needed. If the oil level is correct, have your vehicle checked by your authorized dealer. Fuel Gauge Engine Coolant Temperature Gauge Note: The fuel gauge may vary slightly when your vehicle is moving or on a gradient. Switch the ignition on. The fuel gauge will indicate approximately how much fuel is left in the fuel tank. The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located. WARNING Never remove the coolant reservoir cap while the engine is running or hot. Indicates engine coolant temperature. At normal operating temperature, the level indicator will be in the normal range. If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let the engine cool. The needle should move toward F when you refuel your vehicle. If the needle points to E after adding fuel, this indicates your vehicle needs service soon. After refueling some variability in needle position is normal: Transmission Fluid Temperature Gauge • Indicates transmission fluid temperature. At normal operating temperature, the level indicator will be in the normal range. If the transmission fluid temperature exceeds the normal range, stop the vehicle as soon as safely possible and verify the airflow is not restricted such as snow or debris blocking airflow through the grill. Also, higher than normal operating temperature can be caused by special operation conditions (i.e. snowplowing, towing or off-road use). Refer to Special operating conditions in the scheduled maintenance information for instructions. Operating the • • Low Fuel Reminder A low fuel reminder triggers when the fuel gauge needle is at 1/16th. 83 Super Duty (TFA) Canada/United States of America, enUSA, First Printing It may take a short time for the needle to reach F after leaving the gas station. This is normal and depends upon the slope of pavement at the gas station. The fuel amount dispensed into the tank is a little less or more than the gauge indicated. This is normal and depends upon the slope of pavement at the gas station. If the gas station nozzle shuts off before the tank is full, try a different gas pump nozzle. Instrument Cluster Variations: Driving type (fuel economy conditions) Fuel gauge position Distance-to-empty Highway driving 1/16th 35 miles to 80 miles (56 km to 129 km) Severe duty driving (trailer towing, extended idle) 1/16th 35 miles (56km) Anti-Lock Braking System Information Display If it illuminates when you are driving, this indicates a malfunction. You will continue to have the normal braking system (without ABS) unless the brake system warning lamp is also illuminated. Have the system checked by your authorized dealer. Odometer Located in the bottom of the information display Registers the accumulated distance your vehicle has traveled. Trip Computer See (page 89). Battery Vehicle Settings and Personalization If it illuminates while driving, it indicates a malfunction. Switch off all unnecessary electrical equipment and have the system checked by your authorized dealer immediately. See (page 89). WARNING LAMPS AND INDICATORS Brake System The following warning lamps and indicators will alert you to a vehicle condition that may become serious. Some lamps will illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information. E144522 If it illuminates when you are driving, check that the parking brake is not engaged. If the parking brake is not engaged, this indicates low brake fluid level or a brake system malfunction. Have the system checked immediately by your authorized dealer. Note: Some warning indicators appear in the information display and function the same as a warning lamp but do not display when you start your vehicle. 84 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Illuminates when you engage the parking brake with the ignition on. Instrument Cluster Engine Coolant Temperature WARNING Driving your vehicle with the warning lamp on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop your vehicle. Have your vehicle checked by your authorized dealer immediately. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury. Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as possible, switch off the engine and let cool. Engine Oil If it illuminates with the engine running or when you are driving, this indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. See Engine Oil Check (page 235). Check Fuel Cap (If Equipped) Illuminates when the fuel cap may not be properly installed. Continued driving with this light on may cause the Service engine soon warning indicator to come on. Note: Do not resume your journey if it illuminates despite the level being correct. Have the system checked by your authorized dealer immediately. Cruise Control (If Equipped) E71340 Fasten Safety Belt Illuminates when you switch this feature on. See Using Cruise Control (page 183). It will illuminate and a chime will sound to remind you to fasten your safety belt. Direction Indicator Front Airbag Illuminates when the left or right turn signal or the hazard warning flasher is turned on. If the indicators stay on or flash faster, check for a burned out bulb. If it fails to illuminate when you start your vehicle, continues to flash or remains on, it indicates a malfunction. Have the system checked by your authorized dealer. Door Ajar High Beam Displays when the ignition is on and any door is not completely closed. Illuminates when you switch the high beam headlamps on. It will flash when you use the headlamp flasher. Electronic Locking Differential Hill Descent (If Equipped) Illuminates when using the electronic locking differential. Illuminates when hill descent is switched on. E163170 E163171 85 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Instrument Cluster Low Fuel Level If the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced immediately. Illuminates when the fuel level is low or the fuel tank is nearly empty. Refuel as soon as possible. WARNING Low Tire Pressure Warning Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. Have an authorized dealer service your vehicle immediately. Illuminates when your tire pressure is low. If the lamp remains on with the engine running or when driving, check your tire pressure as soon as possible. It will also illuminate momentarily when you switch the ignition on to confirm the lamp is functional. If it does not illuminate when you switch the ignition on, or begins to flash at any time, have the system checked by your authorized dealer. The service engine soon indicator light illuminates when the ignition is first turned on prior to engine start to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. Powertrain Malfunction/Reduced Power/Electronic Throttle Control Normally, the service engine soon light will stay on until the engine is cranked, then turn itself off if no malfunctions are present. However, if after 15 seconds the service engine soon light blinks eight times, it means that the vehicle is not ready for I/M testing. See Emission Control System (page 148). Illuminates when a powertrain or an AWD fault has been detected. Contact your authorized dealer as soon as possible. Service Engine Soon Stability Control If the service engine soon indicator light stays illuminated after the engine is started, it indicates that the On-Board Diagnostics (OBD-II) system has detected a malfunction of the vehicle emissions control system. Refer to On-Board Diagnostics (OBD-II) in the Fuel and Refueling chapter for more information about having your vehicle serviced. See Emission Control System (page 148). Illuminates when the system is active. If it remains illuminated E138639 or does not illuminate when you switch the ignition on, this indicates a malfunction. During a malfunction the system will switch off. Have the system checked by your authorized dealer immediately. See Using Stability Control (page 174). 86 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Instrument Cluster Stability Control Off Diesel Warning Lights Illuminates when you switch the system off. It will go out when you switch the system back on or when you switch the ignition off. See Using Stability Control (page 174). If your vehicle is equipped with a diesel engine, it has some unique warning lights; refer to your diesel supplement for detailed information on their function. Diesel engine brake Transmission Tow/Haul (If Equipped) For more information see your diesel supplement. Illuminates when the tow/haul feature has been activated. If the E161509 light flashes steadily, have the system serviced immediately, damage to the transmission could occur. E171217 Diesel exhaust fluid For more information see your diesel supplement. E163176 4X2 (If Equipped) Glow plug pre-heat Illuminates momentarily when two-wheel drive high is selected. E163173 If the light fails to display when the ignition is turned on, or remains on, have the system serviced immediately by your authorized dealer. For more information see your diesel supplement. Water in fuel For more information see your diesel supplement. 4X4 LOW (If Equipped) Illuminates when four-wheel drive low is engaged. If the light E163174 fails to display when the ignition is turned on, or remains on, have the system serviced immediately by your authorized dealer. AUDIBLE WARNINGS AND INDICATORS Headlamps On Warning Chime Sounds when you remove the key from the ignition and open the driver's door and you have left the headlamps or parking lamps on. 4X4 HIGH (If Equipped) Illuminates when four-wheel drive high is engaged. If the light E163175 fails to display when the ignition is turned on, or remains on, have the system serviced immediately by your authorized dealer. Key in Ignition Warning Chime Sounds when you open the driver's door and you have left the key in the ignition. 87 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Instrument Cluster Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have the system checked by your authorized dealer immediately. 88 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Information Display Controls (Type 1) GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. You can control various systems on your vehicle using the information display controls on the steering wheel. The information display provides the corresponding information. E163177 • • • Press the INFO button to scroll through trip, outside temperature, fuel usage, trailer gain and MyKey® information. Press the SETUP button to scroll through various vehicle feature settings. Press the RESET button to choose settings, reset information and confirm messages. Info Press the INFO button repeatedly to cycle through the following features: Note: Some options may appear slightly different or not at all if the items are optional. 89 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays INFO TRIP A/B XXX° (if equipped) MYKEY MILES (km) (if programmed) XXX MILES (km) TO E XX.X AVG MPG (L/100km) MPG (L/km) TIMER TBC GAIN (if equipped) EXHAUST FILTER (diesel only) This value is not the same as the average fuel economy display. The running average fuel economy resets to a factory default value if the battery is disconnected. TRIP A/B Registers the distance of individual journeys. Press and release the INFO button until TRIP A/B appears in the display (this represents the trip mode). Press and hold the RESET button to reset. XX.X AVG MPG (L/100km) XXX° (outside air temperature) Average fuel economy displays your average fuel economy in miles per gallon or liters/100 km. This displays the outside temperature. MPG (L/km) MYKEY MILES (km) Displays the instantaneous fuel economy as a bar graph. Your vehicle must be moving to calculate instantaneous fuel economy. You cannot reset the instantaneous fuel economy. For more information, See Principle of Operation (page 51). XXX MILES (km) TO E TIMER This displays an estimate of approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition off when refueling to allow this feature to detect the correct amount of added fuel. Displays the trip elapsed drive time. Press and release RESET to pause the timer. Press and hold RESET to reset the timer. TBC GAIN The system calculates the distance to empty by using a running average fuel economy, which uses your recent driving history of 500 miles (800 km). Displays the level of trailer brake gain or if the trailer is not connected. 90 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays EXHAUST FILTER Note: Some options may appear slightly different or not at all if the items are optional. For more information, refer to the Diesel supplement. Note: When returning to the SETUP menu and you selected a non-English language, HOLD RESET FOR ENGLISH will display to change back to English. Press and hold the RESET button to change back to English. System check and vehicle feature customization Press the SETUP button repeatedly to cycle the information display through the following features: SETUP RESET FOR SYSTEM CHECK press the RESET button OIL LIFE EXHAUST FLUID LEVEL (Diesel only) ENGINE HOURS ENGINE IDLE HOURS CHARGING SYSTEM DOOR BRAKE SYSTEM TBC GAIN = XX.X FUEL LEVEL MYKEY DISTANCE SETUP (cont’d) RESET FOR SYSTEM CHECK press the RESET button MYKEY(S) PROGRAMMED press the RESET button English or Metric ADMIN KEYS PROGRAMMED OIL LIFE UNITS AUTOLAMP (SEC) 0 to 180 seconds AUTOLOCK On or Off AUTOUNLOCK On or Off COURTESY WIPE On or Off 91 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays SETUP (cont’d) REAR PARK AID On or Off REMOTE WINDOW OPEN On or Off CREATE MYKEY / MYKEY SETUP / CLEAR MYKEY RESET FOR REMOTE START press the RESET button On or Off 5, 10, 15 minutes TBC MODE Electric or EOH TBC EFFORT LOW, MED or HIGH TRAILER SWAY On or Off LANGUAGE = ENGLISH / SPANISH / FRENCH English / Spanish / French Note: To change oil life 100% value (if equipped with this feature) to another value, proceed to Step 3. PRESS RESET FOR SYSTEM CHECK The information display will begin to cycle through the vehicle systems and provide a status of the item if needed. 3. Once OIL LIFE SET TO XXX% is displayed, release and press the RESET button to change the Oil Life Start Value. Each release and press will reduce the value by 10%. Note: Some systems show a message only if a condition is present OIL LIFE UNITS Displays the remaining oil life. An oil change is required whenever indicated by the information display and according to the recommended maintenance schedule. USE ONLY RECOMMENDED ENGINE OILS. Displays the current units English or Metric AUTOLAMP (SEC) This feature keeps your headlights on for up to three minutes after the ignition is switched off. To reset the oil monitoring system to 100% after each oil change, perform the following: AUTOLOCK 1. Press and release the SETUP button to display OIL LIFE XXX% HOLD RESET = NEW. 2. Press and hold the RESET button for two seconds and release to reset the oil life to 100%. This feature automatically locks all vehicle doors when the vehicle is shifted into any gear, putting the vehicle in motion. 92 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays AUTOUNLOCK Press the RESET button to set the language choice. This feature automatically unlocks all vehicle doors when the driver’s door is opened within 10 minutes of the ignition being turned off. Information Display Controls (Type 2) (If Equipped) COURTESY WIPE This feature allows for an extra swipe of the wipers after a wipe/wash cycle. CREATE MYKEY / MYKEY SETUP / CLEAR MYKEY For more information, See Creating a MyKey (page 52). RESET FOR REMOTE START (if equipped) REAR PARK AID This feature sounds a warning tone to warn the driver of obstacles near the rear bumper, and functions only when R (Reverse) gear is selected. TBC MODE (if equipped) Allows you to choose the trailer brake mode. TBC EFFORT (if equipped) E163178 Allows you to choose the level of initial braking. • TRAILER SWAY (if equipped) • This feature uses the electronic stability control to mitigate trailer sway. • Press the up and down arrow buttons to scroll through and highlight the options within a menu. Press the right arrow button to enter a sub-menu. Press the left arrow button to exit a menu. Press the OK button to choose and confirm a setting/messages. LANGUAGE = ENGLISH / SPANISH / FRENCH • Allows you to choose which language the message center will display in. Main menu Waiting four seconds or pressing the RESET button cycles the message center through each of the language choices. You can access the menus using the information display control. 93 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Gauge Mode Settings E144641 E163179 Trip A / B Information E144642 E138660 Fuel Economy Display Mode E163180 Truck Apps (If Equipped) E163179 Use the arrow buttons to choose between the following gauge options. E163181 Gauge Mode Gauges Detail Engine Oil Temperature (Diesel only) Transmission Temperature The compass orientation can be changed between fixed north or rotating north. To change the modes, press OK when the compass display is shown. Use the right arrow to choose the mode. Press and hold OK to set the mode. Compass Exhaust Filter (diesel only). Refer to your diesel supplement for more information. Blank Trip A / B E138660 Use the arrow buttons to choose between the following trip options. 94 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Trip A / B Trip time Trip distance Fuel used Avg MPG (L/100km) Odometer Fuel used Press OK to pause the Trip A or B screen, press again to un-pause. Shows the amount of fuel used for a given trip. Press and hold OK to reset the currently displayed trip information. Average MPG Trip time Shows the average distance traveled per unit of fuel used for a given trip. This shows the elapsed trip time. The timer will stop when your vehicle is turned off and will restart when your vehicle is restarted. Fuel Economy Trip distance E163180 Use the arrow buttons to choose the desired fuel economy display. Registers the mileage of individual journeys. Fuel Economy Fuel Econ. Instant MPG (L/100km) Miles (kilometers) to Empty AVG MPG (L/100km) Fuel Hist. 5, 10, 30 Minutes or Last 5 Resets Average MPG Instant MPG Shows the average fuel usage based on time. Press and hold OK to reset this value. Shows your instantaneous fuel usage. Miles to empty Shows the approximate distance your vehicle can travel before running out of fuel. 95 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Fuel Hist. Truck Apps Shows fuel usage as a bar graph based on time. The graph is updated each minute with the fuel economy that was achieved during the prior 5, 10, 30 minutes of driving. In this mode, off-road information depicted with E163181 graphics and trailer towing application options are available. Note: Some items are optional and may not appear. Truck Apps Off Road Pitch and bank angle (in degrees) Steering angle (in degrees) Differential lock/unlock Energy flow Press OK for Info ELD (Electronic Locking Differential) Hill Descent Control 4X4 System Traction Control AdvanceTrac + RSC Trailer Active trailer name or default trailer Accumulated trailer distance Trailer gain and output Trailer Disconnected Press OK for options Options Change Active Trailer Adding a new trailer Connection Checklist (if Conventional, Fifth equipped) Wheel or Gooseneck Delete Trailer Information Screen 96 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Tow / Haul or Trailer Brake Controller Information Displays Truck Apps (cont’d) Trailer (cont’d) Press OK for options Rename Trailer Reset Trailer Mileage / Kilometers (if equipped) Trailer disconnected Connection Checklist Disregard this status if your vehicle is not equipped with a factory installed trailer brake controller. This message may appear when an aftermarket TBC is used even when the trailer is connected. Use the up/down arrows to highlight one of these choices and press OK to display the connection checklist. Follow the on-screen instructions to go through the connections list. Change Active Trailer Delete Trailer When this is highlighted, press the right arrow key to change the currently selected trailer. Use the up and down arrows to select a trailer and press the OK button to choose the highlighted trailer. Use the up/down arrows to highlight the trailer you want to delete and press OK to delete. Follow the on-screen prompts to exit or confirm delete. Adding a new trailer Use the up/down buttons to highlight a trailer and press OK to select it. Use the up/down arrow buttons to change the characters as needed. When done, press OK to accept the change. Rename Trailer Use the up/down arrows to highlight New Trailer and press the right arrow key to enter the New Trailer input screen. Use the up/down arrow keys to choose alpha, numeric and symbol characters and then press the right arrow to move the character space over. Continue adding characters as needed. Press the left arrow to go back and change a previously selected character. When finished with the new trailer name, press OK to accept the new trailer name. Reset Trailer Mileage / Kilometers Use the up/down buttons to select a trailer, then press and hold OK to reset the trailer mileage (kilometers). Settings E144641 Use the arrow buttons to configure different driver setting choices. Note: Some items are optional and may not appear. 97 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Settings Driver Assist Vehicle Rear Park Aid On or Off Rear Video Camera Camera Delay On or Off Trailer Brake Trailer Brake Mode Electric or Elect. Over Hydraulic Trailer Brake Effort Light, Medium or High Trailer Sway Control On or Off Autolamp Delay Off or XXX seconds DTE Calculation (distance to empty) Normal Easy Entry/Exit On or Off Locks Autolock On or Off Autounlock On or Off Unlocking One Stage or Two Stage Coolant (if equipped) Hold OK if Coolant Changed Fuel Filter (diesel only) Hold OK if Fuel Filter Changed Towing Maintenance Settings (cont’d) Vehicle (cont’d) Menu Control Standard or Memory On Oil Life Reset Set to XXX% (Hold OK to Reset) Remote Start Duration 5, 10 or 15 minutes System Enable or Disable Windows Remote Open On or Off Wiper Control Courtesy Wipe - On or Off 98 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Settings (cont’d) MyKey Create MyKey Hold OK to Create MyKey AdvanceTrac Always On or Selectable MAX Speed 80 MPH (130 km/h) or Off Speed Warning 45, 55 or 65 MPH (75, 90 or 105 km/h), Off Volume Limiter On or Off Clear MyKey Hold OK to Clear MyKey Language English, Français, Español Units Distance English Metric Temperature Fahrenheit (°F) Celsius (°C) Information In this mode, you can view different vehicle system information and perform a system check. E144642 Information MyKey Admin Keys (Number of admin keys) MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey) System Check Some items will only display during a system check if a problem has been detected. If an issue exists on one of the monitored systems, the number of warnings that need immediate attention will display in red and the number of informational warnings will display in amber. Use the up/ down arrow buttons to scroll through the list; press the right arrow button to display specific information on the highlighted warning 99 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Compass/Transmission indicator display (if equipped) INFORMATION MESSAGES The compass heading will display in the upper right corner of the information display; the transmission gear indicator displays in the right side of the information display when using the SelectShift Automatic™ transmission feature. These displays will not be shown in all screen modes. For example: when programming certain vehicle features or in certain information menus. Note: Depending on your vehicle options and instrument cluster type, not all of the messages will display or be available. Additionally, the information display may abbreviate or shorten certain messages. Press the RESET button for Type 1 displays or the OK button for Type 2 displays to acknowledge and remove some messages from the information display. The information display automatically removes other messages after a short time. You need to confirm certain messages before you can access the menus. AdvanceTrac™ Message Action SERVICE ADVANCETRAC The system detects a condition that requires service. Have the system checked by an authorized dealer. ADVANCETRAC OFF The driver has disabled the stability control system. See Using Stability Control (page 174). TRACTION CONTROL OFF The driver has disabled the traction control system. See Using Traction Control (page 172). Alarm Message Action TO STOP ALARM START VEHICLE An unauthorized entry has triggered the alarm. See Anti-Theft Alarm (page 65). SECURITY SYSTEM FAULT The security system has detected a fault. Have the system checked by an authorized dealer. 100 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Diesel Messages WARNING When the CLEANING EXHAUST FILTER message appears in the information display, do not park near flammable materials, vapors or structures until filter cleaning is complete. Message Action CHECK COOLANT ADDITIVE The coolant additive needs checking. Refer to your diesel supplement for more information. CLEANING EXHAUST FILTER Your vehicle has entered the cleaning mode. Various engine actions will raise the exhaust temperature in the Diesel Particulate Filter system to burn off the particles (exhaust soot). After the vehicle burns the particles off the exhaust temperature will return to normal levels. This message is NORMAL. Refer to your diesel supplement for more information. The diesel particulate filter is full of particles (exhaust soot) EXHAUST OVERand you are not operating the vehicle in a manner that allows LOADED DRIVE TO normal cleaning. One of these messages will stay on until the CLEAN exhaust filter cleaning has begun, at which time the CLEANING EXHAUST AT LIMIT EXHAUST FILTER message displays. We recommend you DRIVE TO CLEAN NOW drive the vehicle above 30 mph (48 km/h) until the CLEANING EXHAUST FILTER message turns off. Refer to your diesel supplement for more information. The diesel particulate filter will continue to fill with particles (exhaust soot) if you ignore this message. The service engine soon light will illuminate and engine power may be limited, if cleaning is not permitted. Dealer service will then be required to restore your vehicle to full-power operation. STOP SAFELY NOW Your vehicle exhaust system temperature exceeds intended operating range. If this warning occurs, a chime will sound, followed by reduced engine power. The engine will shut down when your vehicle speed is below 3 mph (5 km/h). Stop the vehicle as soon as safely possible. Have the system checked by an authorized dealer. ENGINE OIL DILUTED The diluted engine oil needs to be changed. Refer to your diesel supplement for more information. ENGINE TURNS OFF IN 1 SECOND The powertrain control module will intentionally turn the engine off due to your vehicle being in the final second of a countdown. The diesel engine shutdown is a optional feature. Refer to your diesel supplement for more information. 101 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Message Action The powertrain control module will intentionally turn the ENGINE TURNS OFF IN engine off due to your vehicle being in the final 30 seconds of XX SECONDS a countdown. The diesel engine shutdown for extended idling is an optional feature. Refer to your diesel supplement for more information. ENGINE TURNED OFF Appears after the 30 second countdown. Refer to your diesel supplement for more information. ENGINE WARMING PLEASE WAIT In extremely cold weather, typically below –15°F (–26°C) and if the engine block heater is not utilized, your engine will not respond to accelerator pedal movement for 30 seconds. This restriction allows your engine to circulate the oil properly in order to avoid engine damage. Refer to your diesel supplement for more information. EXHAUST FILTER DRIVE COMPLETE Your diesel particulate filter is clean. Refer to your diesel supplement for more information. EXHAUST FILTER CLEANED Your diesel particulate filter is clean. Refer to your diesel supplement for more information. EXHAUST CLEAN STOPPED The manual operator commanded regeneration process has stopped. Refer to your diesel supplement for more information. EXHAUST FLUID RANGE The distance you can travel before depleting the remaining XXX MI diesel exhaust fluid. Refer to your diesel supplement for more information. IN XX MILES, SPEED Your diesel exhaust fluid is nearing empty. Your vehicle’s top speed will become limited in the displayed distance. You must LIMITED TO XX MPH EXHAUST FLUID EMPTY replenish the diesel exhaust fluid to resume normal operation of your vehicle. Refer to your diesel supplement for more information. SPEED LIMITED TO XX Your remaining diesel exhaust fluid has depleted. Your speed MPH UPON RESTART will be limited upon restart. You must replenish the diesel exhaust fluid to resume normal operation of your vehicle. EXHAUST FLUID EMPTY Refer to your diesel supplement for more information. SPEED LIMITED TO XX MPH EXHAUST FLUID EMPTY The diesel exhaust fluid is empty. You must replenish the diesel exhaust fluid to resume normal operation of your vehicle. Refer to your diesel supplement for more information. 102 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Message Action ENGINE IDLED SOON The selective catalytic reduction system detects low exhaust EXHAUST FLUID EMPTY fluid. The engine will eventually enter into an idle only mode. You must replenish the diesel exhaust fluid to resume normal operation of your vehicle. Refer to your diesel supplement for more information. A problem exists with the selective catalytic reduction system. ENGINE IDLED - SEE The vehicle will enter into an idle-only mode. If the exhaust OWNER’S MANUAL EXHAUST FLUID EMPTY fluid is empty, you must replenish the diesel exhaust fluid to resume normal operation of your vehicle. Refer to your diesel supplement for more information. IN XX MILES, SPEED LIMITED TO 50 MPH EXHAUST FLUID SYSTEM FAULT The selective catalytic reduction system detects a fault. The vehicle’s top speed will become limited in the displayed distance starting at 50 miles (80 km) and count down from this point. Refer to your diesel supplement for more information. Have the system checked by an authorized dealer. SPEED LIMITED TO 50 MPH UPON RESTART EXHAUST FLUID SYSTEM FAULT The selective catalytic reduction system detects a fault. The vehicle’s top speed will become limited upon restarting. Refer to your diesel supplement for more information. Have the system checked by an authorized dealer. SPEED LIMITED TO 50 MPH EXHAUST FLUID SYSTEM FAULT The selective catalytic reduction system detects a fault. The vehicle’s top speed is limited. Refer to your diesel supplement for more information. Have the system checked by an authorized dealer. FUEL FILTER CHANGE REQUIRED A fuel filter change is required. See Normal Scheduled Maintenance (page 456). EXHAUST OVER LIMIT SERVICE NOW You must have your vehicle serviced by an authorized dealer if approximately two hours after the EXHAUST OVERLOADED DRIVE TO CLEAN message has displayed and you have not driven your vehicle above 30 mph (48 km/h) for at least 20 minutes to clean the diesel particulate filter. Refer to your diesel supplement for more information. 103 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Message Action You are responsible for assuring that you operate your vehicle in a manner that allows diesel particulate filter cleaning to occur. Ignoring the EXHAUST OVER LIMIT SERVICE NOW warning message could lead to reduced drivability and customer expense, including damage to the diesel particulate filter. Your new vehicle warranty may not cover this damage. WATER IN FUEL DRAIN FILTER SEE MANUAL The water separator has reached a predetermined capacity and needs draining. Refer to your diesel supplement for more information. LOW FUEL PRESSURE A low fuel pressure condition has occurred due to cold, low fuel level or fuel filters need to be changed. Refer to your diesel supplement for more information. Doors and Locks Message Action X Door Ajar The door listed is not completely closed. Drivetrain Message Action LOCKING DIFFERENTIAL ENGAGED The electronic locking differential is engaged. ELD ENGAGED LOCKING DIFFERENTIAL DISENGAGED The electronic locking differential is disengaged. ELD DISENGAGED TO ENGAGE LOCKING DIFFERENTIAL SLOW TO XX MPH/KM/H The electronic locking differential requests a certain speed requirement to engage. TO ENGAGE ELD SLOW TO XX MPH/KM/H TO ENGAGE LOCKING DIFFERENTIAL RELEASE ACCELERATOR PEDAL The electronic locking differential request the release of the accelerator pedal in order to engage. 104 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Message Action TO ENGAGE ELD RELEASE PEDAL SLOW VEHICLE TO XX KM/H FOR ELD The electronic locking differential requests a certain speed requirement to engage. SLOW VEHICLE TO XX MPH FOR ELD The electronic locking differential requests a certain speed requirement to engage. CHECK LOCKING DIFFERENTIAL An electronic locking differential system fault is present. See Using Four-Wheel Drive (page 158). SHIFT TO PARK A reminder to shift into park. Engine Message Action TRANSPORT MODE CONTACT DEALER Your vehicle is set to transport mode. The transport mode disables certain vehicle functions to prevent battery discharge. POWER REDUCED TO LOWER The engine has reduced power in order to help reduce ENGINE TEMP high coolant temperature See Engine Coolant Check (page 236). Fuel Message Action FUEL LEVEL LOW An early reminder of a low fuel condition. CHECK FUEL CAP The fuel cap may not be properly closed. Key Message Action COULD NOT PROGRAM INTEGRATED KEY You have attempted to program a fifth integrated key. See Replacing a Lost Key or Remote Control (page 50). TO DRIVE: TURN KEY TO ON The factory equipped remote start is active. Turn your key to on to drive. 105 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Maintenance Message Action ENGINE OIL CHANGE SOON The engine oil life is nearing its end. See Engine Oil Check (page 235). OIL CHANGE REQUIRED The oil life left reaches 0%. See Engine Oil Check (page 235). BRAKE FLUID LEVEL LOW The brake fluid level is low and the brake system needs inspection immediately. See Brake Fluid Check (page 244). CHECK BRAKE SYSTEM The brake system needs servicing. If the warning stays on or continues to come on, have the system checked by an authorized dealer as soon as possible. MyKey® Message Action MYKEY ACTIVE DRIVE SAFELY MyKey is active. ADVANCETRAC ALWAYS ON - A MyKey is in use and you cannot turn off the electronic MYKEY SETTING stability control. VEHICLE NEAR TOP SPEED A MyKey is in use, the MyKey speed limit is on and your vehicle speed is approaching 80 mph (130 km/h). VEHICLE AT TOP SPEED MYKEY SETTING A MyKey is in use, the MyKey speed limit is on and your vehicle speed is 80 mph (130 km/h). SPEED LIMITED TO 80 MPH When starting your vehicle and MyKey is in use and the MyKey speed limit is on. SPEED LIMITED TO 130 KM/H When starting your vehicle and MyKey is in use and the MyKey speed limit is on. CHECK SPEED DRIVE SAFELY A MyKey is in use, the optional setting is on and your vehicle exceeds a preselected speed. BUCKLE UP TO UNMUTE AUDIO A MyKey is in use and Belt-Minder® is active. MYKEY COULD NOT PROGRAM An attempt failed to program a spare key using two existing MyKeys. 106 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Park Aid Message Action CHECK REAR PARK AID The transmission is in R (Reverse) and the park aid is disabled. REAR PARK AID OFF The rear park aid is disabled. REAR PARK AID ON The rear park aid is enabled. Park Brake Message Action PARK BRAKE ENGAGED The parking brake is set and your vehicle is in motion. Power Steering Message Action SERVICE POWER STEERING The power steering system has detected a condition that requires service. Have the system checked by an authorized dealer. SERVICE POWER STEERING NOW The power steering system has detected a condition within the power steering system that requires service immediately. Have the system checked by an authorized dealer. POWER STEERING ASSIST FAULT The power steering system has disabled power steering assist due to a system error. Have the system checked by an authorized dealer. Off Road Message Action HILL DESCENT CONTROL OFF The driver has disabled hill descent control mode. FOR HILL DESCENT REDUCE SPEED You have not met the vehicle speed requirement for entry into off-road mode. FOR HILL DESCENT SELECT GEAR The driver is able to select a transmission gear for hill descent mode. 107 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Message Action HILL DESCENT - DRIVER RESUME CONTROL Hill descent control mode is no longer active and the driver must resume control. HILL DESCENT CONTROL FAULT A hill descent system fault is present. HILL DESCENT CONTROL OFF SYSTEM COOLING The hill descent system is cooling due to overuse. HILL DESCENT CONTROL READY Hill descent control is active. Tire Pressure Monitoring System Message Action LOW TIRE PRESSURE One or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 284). TIRE PRESSURE MONITOR FAULT The tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, have the system checked by an authorized dealer. See Tire Pressure Monitoring System (page 284). TIRE PRESSURE SENSOR FAULT A tire pressure sensor is malfunctioning, or your spare tire is in use. For more information on how the system operates under these conditions, see See Tire Pressure Monitoring System (page 284). If the warning stays on or continues to come on, have the system checked by an authorized dealer as soon as possible. Trailer Message Action TRAILER BRAKE GAIN: XX.X [OUTPUT] The current gain setting for the trailer brake. TRAILER BRAKE GAIN: XX.X NO TRAILER The current gain setting for the trailer brake when a trailer is not connected. TRAILER BRAKE MODULE FAULT Accompanied by a single chime, in response to faults sensed by the TBC. See Trailer Sway Control (page 193). 108 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays Message Action TRAILER CONNECTED A correct trailer connection (a trailer with electric trailer brakes) is sensed during a given ignition cycle. TRAILER DISCONNECTED A trailer connection becomes disconnected, either intentionally or unintentionally, and has been sensed during a given ignition cycle. Disregard this status if your vehicle is not equipped with a factory installed trailer brake controller. This message may appear when an aftermarket TBC is used even when the trailer is connected. TRAILER SWAY REDUCE SPEED Your trailer sway control has detected trailer sway so you need to reduce your speed. WIRING FAULT ON TRAILER Faults with your vehicle wiring and trailer wiring or brake system. See Towing a Trailer (page 192). 4WD Message Action CHECK 4X4 A fault is present in your 4X4 system. See Using Four-Wheel Drive (page 158). 4X4 SHIFT IN PROGRESS Your 4X4 system is making a shift. FOR 4X4 LOW APPLY BRAKE You need to apply the brake in order to shift into 4X4 LOW. FOR 4X4 LOW SHIFT TO N When your vehicle is at a stop and you need to shift into Neutral before you select 4X4 LOW. FOR 4X4 LOW SLOW TO 3 MPH When your vehicle is moving and you need to reduce your speed to select 4X4 LOW. TO EXIT 4X4 LOW APPLY BRAKE You select 2WD and need to apply the brakes in order to exit 4X4 LOW. TO EXIT 4X4 LOW SHIFT TO N You select 2WD while your vehicle is at a stop in 4X4 LOW and you need to shift into Neutral. TO EXIT 4X4 LOW SLOW TO 3 MPH You select 2WD while your vehicle is operating in 4X4 LOW and you need to reduce your speed. SHIFT DELAYED PULL FORWARD May display when shifting to or from 4X4 LOW. 109 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Climate Control MANUAL CLIMATE CONTROL A B C D E I F H G E163163 A Defrost: Select to distribute air through the windshield air vents. Air distribution to the instrument panel and footwell vents turns off. You can also use this setting to defrost and clear the windshield of a thin covering of ice. B Heated rear window: Press the button to switch the heated rear window on and off. See Heated Windows and Mirrors (page 115). C Air distribution control: Adjust the control to turn airflow from the windshield, instrument panel, or footwell vents on or off. You can distribute air through any combination of these vents. D A/C: Press the button to turn air conditioning compressor on or off. Use air conditioning with recirculated air to improve cooling performance and efficiency. Note: In certain conditions, the air conditioning compressor may continue to operate even after you switch off the air conditioning with the A/C button. E Recirculated air: Press the button to switch between outside air and recirculated air. When you select recirculated air, the air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior (when used with A/C) and may reduce unwanted odors from entering your vehicle. Note: Recirculated air may turn off automatically (or be prevented from turning on) in all airflow modes except MAX A/C to reduce risk of fogging. Recirculated air may also turn on and off automatically in Panel or Panel and Floor airflow modes during hot weather in order to improve cooling efficiency. 110 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Climate Control F MAX A/C: Press the button to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on, and the fan automatically adjusts to the highest speed. Note: Recirculated air may turn off automatically (or be prevented from turning on) in all airflow modes except MAX A/C to reduce risk of fogging. G Temperature control: Controls the temperature of the air circulated in your vehicle. H Fan speed control: Adjusts the volume of air circulated in the vehicle. I Power: Press the button to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle. AUTOMATIC CLIMATE CONTROL E163164 A Power and Driver temperature control: Press the button to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle. Adjusts the temperature setting using the control on the driver side. B Heated rear window: Press the button to switch the heated rear window on and off. See Heated Windows and Mirrors (page 115). C Defrost: Select to distribute air through the windshield air vents. Air distribution to the instrument panel and footwell vents turns off. You can also use this setting to defrost and clear the windshield of a thin covering of ice. 111 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Climate Control D Air distribution control: Adjust the control to turn airflow from the windshield, instrument panel, or footwell vents on or off. You can distribute air through any combination of these vents. E A/C: Press the button to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve the time to reach a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air vents. Note: In certain conditions (for example, maximum defrost), the air conditioning compressor may continue to operate even though the air conditioning is switched off. F MAX A/C: Press the button for maximum cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on and the fan automatically adjusts to the highest speed. G Recirculated air: Press the button to switch between outside air and recirculated air. The air currently in the passenger compartment recirculates. This can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle. Note: Recirculated air may also turn on and off automatically in instrument panel or instrument panel and floor airflow modes during hot weather to improve cooling efficiency. H Passenger temperature control: Adjusts the temperature on the passenger side. I Fan speed control: Adjusts the volume of air circulated in the vehicle. J AUTO: Press the button to switch on automatic operation. Adjust to select the desired temperature. Fan speed, air distribution, air conditioning operation, and outside or recirculated air are automatically adjusted to heat or cool the vehicle to maintain the desired temperature. You can also turn off dual zone mode by pressing and holding the button for greater than two seconds. Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with recirculated air always switched on. HINTS ON CONTROLLING THE INTERIOR CLIMATE Note: Do not place objects under the front seats as this may interfere with the airflow to the rear seats. General Hints Note: Prolonged use of recirculated air may cause the windows to fog up. Note: Remove any snow, ice or leaves from the air intake area at the base of the windshield. Note: You may feel a small amount of air from the footwell air vents regardless of the air distribution setting. 112 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Climate Control Note: To improve the time to reach comfort in hot weather, drive with the windows slightly open for 2-3 minutes after start-up or until your vehicle airs out. Note: If you select AUTO during cold outside temperatures, the system directs airflow to the windshield and side window vents. In addition, the fan may run at a slower speed until the engine warms up. Manual Climate Control Note: If you select AUTO during hot outside temperatures, or when the inside of the vehicle is hot, the system automatically uses recirculated air to maximize interior cooling. When the interior reaches the selected temperature, the system automatically switches to using outside air. Note: To reduce fogging of the windshield during humid weather, adjust the air distribution control to the windshield air vents position. Automatic Climate Control Note: Adjusting the settings when your vehicle interior is extremely hot or cold is not necessary. The system automatically adjusts to heat or cool the cabin to your selected temperature as quickly as possible. For the system to function efficiently, the instrument panel and side air vents should be fully open. Heating the Interior Quickly Vehicle with manual climate control Vehicle with automatic climate control 1 Adjust the fan speed to the highest speed setting. Press the AUTO button. 2 Adjust the temperature control to the highest setting. Adjust the temperature control to the desired setting. 3 Select the footwell air vents using the air distribution buttons. 113 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Climate Control Recommended Settings for Heating Vehicle with manual climate control Vehicle with automatic climate control 1 Adjust the fan speed to the center setting. Press the AUTO button. 2 Adjust the temperature control to the midway point of the hot settings. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a starting point, then adjust the setting as necessary. 3 Select the footwell air vents using the air distribution buttons. Cooling the Interior Quickly Vehicle with manual climate control 1 Press the MAX A/C button. 2 Drive with the windows open for 2-3 minutes. Vehicle with automatic climate control Press the MAX A/C button. Recommended Settings for Cooling Vehicle with manual climate control Vehicle with automatic climate control 1 Adjust the fan speed to the center setting. Press the AUTO button. 2 Adjust the temperature control to the midway point of the cold settings. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a starting point, then adjust the setting as necessary. 3 Select the instrument panel air vents using the air distribution buttons. 114 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Climate Control Side Window Defogging in Cold Weather Vehicle With Manual Climate Control Vehicle With Automatic Climate Control 1 Select the instrument panel and footwell Press the defrost button. air vents positions through the air distribution control. 2 Press the A/C button. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a starting point, then adjust the setting as necessary. 3 Adjust the temperature control to the desired setting. Direct the instrument panel side air vents toward the side windows. 4 Adjust the fan speed to the highest setting. Close the instrument panel center vents. 5 Direct the instrument panel side air vents toward the side windows. 6 Close the instrument panel center vents. Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle warranty does not cover damage caused to the heated rear window grid lines. HEATED WINDOWS AND MIRRORS Heated Rear Window (If Equipped) Note: Make sure the engine is running before operating the heated windows. Heated Exterior Mirror Note: If your vehicle is equipped with a sliding rear window, the feature still operates when you open the window. When you switch the heated rear window on, the heated exterior mirrors will automatically turn on. Press the button to clear the heated rear window of thin ice E184884 and fog. The heated rear window will automatically turn off after a short period of time. Start the engine before you switch the heated rear window on. Note: Do not remove ice from the mirrors with a scraper or adjust the mirror glass when it is frozen in place. Note: Do not clean the mirror housing or glass with harsh abrasives, fuel or other petroleum-based cleaning products. 115 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Climate Control REMOTE START (If Equipped) The remote start feature allows you to pre-condition the interior of your vehicle. The climate control system works to achieve comfort according to your previous settings. Note: You cannot adjust the system during remote start operation. Turn the ignition on to return the system to its previous settings. You can now make adjustments normally, but you need to turn certain vehicle-dependent features back on, such as: • Heated seats. • Cooled seats. • Heated steering wheel. • Heated mirrors. • Heated rear window. You can adjust the default remote start settings using the information display controls. See Information Displays (page 89). Automatic Settings In hot weather, the system is set to 72°F (22°C). The cooled seats are set to high (if available, and selected to AUTO in the information display). In moderate weather, the system either heats or cools (based on previous settings). The rear defroster, heated mirrors and heated seats do not automatically turn on. In cold weather, the system is set to 72°F (22°C). The heated seats are set to high (if available, and selected to AUTO in the information display). The rear defroster and heated mirrors automatically turn on. 116 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats We recommend that you follow these guidelines: • Sit in an upright position with the base of your spine as far back as possible. • Do not recline the seatback more than 30 degrees. • Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. • Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 in (25 cm) between your breastbone and the airbag cover. • Hold the steering wheel with your arms slightly bent. • Bend your legs slightly so that you can press the pedals fully. • Position the shoulder strap of the safety belt over the center of your shoulder and position the lap strap tightly across your hips. SITTING IN THE CORRECT POSITION WARNINGS Sitting improperly, out of position or with the seatback reclined too far can take weight off the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in the event of a crash. Always sit upright against your seat back, with your feet on the floor. Do not recline the seatback as this can cause the occupant to slide under the safety belt, resulting in serious injury in the event of a crash. Do not place objects higher than the seatback to reduce the risk of serious injury in the event of a crash or during heavy braking. Make sure that your driving position is comfortable and that you can maintain full control of your vehicle. HEAD RESTRAINTS WARNINGS Fully adjust the head restraint before you sit in or operate your vehicle. This will help minimize the risk of neck injury in the event of a crash. Do not adjust the head restraint when your vehicle is moving. E68595 When you use them properly, the seat, head restraint, safety belt and airbags will provide optimum protection in the event of a crash. The head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. An improperly adjusted head restraint may not adequately protect an occupant during an impact from the rear. 117 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats Lowering the Head Restraint WARNINGS Install the head restraint properly to help minimize the risk of neck injury in the event of a crash. 1. Press and hold button C. 2. Push the head restraint down. Removing the Head Restraint Note: Adjust the seat back to an upright driving position before adjusting the head restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. If you are extremely tall, adjust the head restraint to its highest position. 1. Press and hold buttons C and D. 2. Pull the head restraint up. Installing the Head Restraint Align the steel stems into the guide sleeves and push the head restraint down until it locks. Front Seat Head Restraint Front Row Center, Outboard (Crew Cab), and Rear Seat Center (Crew Cab) Head Restraints Note: The SuperCab has rear outboard head restraints that are not removable and are bolted to the back wall. Your vehicle may be equipped with head restraints that are non-adjustable. The non-adjustable head restraints consist of: A E138642 B The head restraints consist of: A An energy absorbing head restraint. B Two steel stems. C Guide sleeve adjust and release button. D Guide sleeve unlock and remove button. C E162872 A An energy absorbing head restraint. Raising the Head Restraint B Two steel stems. Pull the head restraint up. C Guide sleeve unlock and remove button. Adjusting the Head Restraint 118 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats Removing the Head Restraint MANUAL SEATS 1. Press and hold buttons C. 2. Pull up the head restraint. WARNING Do not adjust the driver's seat or seat back when your vehicle is moving. Installing the Head Restraint Align the steel stems into the guide sleeves and push the head restraint down until it locks. Moving the Seat Backward and Forward Tilting Head Restraints (If Equipped) The front head restraints tilt for extra comfort. To tilt the head restraint, do the following: E162727 Recline Adjustment E144727 1. Adjust the seat back to an upright driving or riding position. 2. Pivot the head restraint forward toward your head to the desired position. After the head restraint reaches the forward-most tilt position, pivot it forward again to release it to the rearward, un-tilted position. E162728 Note: Do not attempt to force the head restraint backward after it is tilted. Instead, continue tilting it forward until the head restraint releases to the upright position. 119 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats Manual Lumbar Power Recline (If Equipped) (If Equipped) E162729 E162731 The lumbar support control is located on the outboard side of the seat. Turn the control to adjust your support. Move the switch to recline the seatback forward or rearward. Power Lumbar (If Equipped) POWER SEATS (If Equipped) WARNINGS Do not adjust the driver seat or seatback while your vehicle is moving. Adjusting your seatback while the vehicle is in motion may cause loss of control of the vehicle. Do not place cargo or any objects behind the seatback before returning it to the original position. E164101 The control is located on the outboard side of the seat. Press the forward or rearward side of the control for more or less support. MEMORY FUNCTION (If Equipped) WARNINGS Before activating the seat memory, make sure that the area immediately surrounding the seat is clear of obstructions and that all occupants are clear of moving parts. E181777 The control is located on the outboard side of the seat. Move the switch in the direction of the arrow to raise or lower the seat cushion or to move the seat forward, backward, up or down. 120 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats 2. Press and release the preset button associated with your desired driving position. The seat and mirrors move to the position stored for that preset. Note: You can only recall preset memory positions when the ignition is off, or when the transmission is in park (P) or neutral (N) if the ignition is on. WARNINGS Do not use the memory function when your vehicle is moving. This feature automatically recalls the position of the following: • • • Driver seat. Power mirrors. Optional adjustable pedals. You can also recall a preset memory position by: • Pressing the unlock button on your remote control if it is linked to a preset position. • Entering a personal entry code on the Securicode keypad. See Locks (page 56). The memory control is located on the driver door. 1 Note: Using a linked key fob to recall your memory position when the ignition is off moves the seat to the easy entry position. Note: Pressing any active memory feature control - power seat, mirror (or any memory button) during a memory recall cancels the operation. 2 E162734 Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob Saving a Preset Position 1. Switch the ignition on. 2. Adjust the seat, exterior mirrors and adjustable pedals to the position you desire. 3. Press and hold the preset button until you hear a single tone. Note: You can save up to two preset memory positions. Your vehicle can save the preset memory positions for up to two remote controls. 1. With the ignition on, move the memory positions to the positions you desire. 2. Press and hold the desired preset button for about five seconds. A tone sounds after about two seconds. Continue holding until you hear a second tone. 3. Within three seconds, press the lock button on the remote control you are linking. Note: You can save a memory preset at any time. Recalling a Preset Position 1. Switch the ignition on. To unlink a remote control, follow the same procedure – except in step 3, press the unlock button on the remote control. 121 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats Note: If more than one linked remote control or intelligent access key is in range, the memory function moves to the settings of the first key to initiate a memory recall. Returning the Seat to the Seating Position Easy Entry and Exit Feature (If Make sure that cargo or any objects are not trapped underneath the seat cushion before returning the seat cushion to its original position, and that the seat cushion locks into place. Failure to do so may prevent the seat from operating properly in the event of a crash, which could increase the risk of serious injury. WARNING Equipped) If you enable the easy entry and exit feature, it automatically moves the driver seat rearward up to 2 inches (5 centimeters) when you put the transmission in park (P) and remove the key from the ignition. 1. Pull the control on the side of the seat to release the seat cushion from the storage position. 2. Push the seat cushion down until it locks into the horizontal position. The driver seat returns to the previous position when you put the key in the ignition. You can enable or disable this feature through the information display. See Information Displays (page 89). Folding the Rear Seat Back (Crew Cab) REAR SEATS Folding Up the Rear Seats (SuperCab) E162738 1. Pull forward on the control to fold down the seatback. 2. Pull down on the handle and lift up on the seatback to return it to the original position. E162737 1. Pull the control to release the seat cushion. 2. Rotate the seat cushion up until it locks into the vertical storage position. Folding up the Rear Seat Cushion 1. Pull the control to release the seat cushion. 2. Rotate the seat cushion up until it locks into the vertical storage position. 122 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats Returning the Seat to the Seating Position WARNING Make sure that cargo or any objects are not trapped underneath the seat cushion before returning the seat cushion to its original position, and that the seat cushion locks into place. Failure to do so may prevent the seat from operating properly in the event of a crash, which could increase the risk of serious injury. E162740 To remove the storage space divider, squeeze the sides and lift it from the storage tub. 1. Pull the control on the side of the seat to release the seat cushion from the storage position. 2. Push the seat cushion down until it locks into the horizontal position. Rear Under Seat Storage (Crew Cab) (If Equipped) The rear seat has storage space located under the seat cushion. E162741 Use your vehicle key to lock the storage space. E162739 A Lift up the lever and flip up the seat cushion to access the storage space and the power point (A). 123 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats Rear Heated Seats HEATED SEATS (If Equipped) (If Equipped) WARNING WARNING Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion, because this may cause the seat heater to overheat. Do not puncture the seat with pins, needles, or other pointed objects because this may damage the heating element which may cause the seat heater to overheat. An overheated seat may cause serious personal injury. People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion. This may cause the heated seat to overheat. Do not puncture the seat with pins, needles or other pointed objects. This may damage the heating element which may cause the heated seat to overheat. An overheated seat may cause serious personal injury. Do not do the following: • Place heavy objects on the seat. • Operate the heated seat if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. • Operate the heated seats unless the engine is running. Doing so can cause the battery to lose charge. Note: Do not do the following: • • Place heavy objects on the seat. Operate the seat heater if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. The rear seat heat controls are located on the rear door armrest. To operate the heated seats: • Push the indicated side of the control for maximum heat. • Push again to deactivate. E146322 To operate the heated seats, touch the heated seat symbol on the touchscreen to cycle through the various heat settings and off. Warmer settings are indicated by more indicator lights. 124 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats CLIMATE CONTROLLED SEATS (If Equipped) Heated Seats WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion. This may cause the heated seat to overheat. Do not puncture the seat with pins, needles or other pointed objects. This may damage the heating element which may cause the heated seat to overheat. An overheated seat may cause serious personal injury. E162742 • • Push the indicated side of the control for minimum heat. Push again to deactivate. Do not do the following: • Place heavy objects on the seat. • Operate the heated seat if water or any other liquid spills on the seat. Allow the seat to dry thoroughly. • Operate the heated seats unless the engine is running. Doing so can cause the battery to lose charge. E162743 The heated seat module resets at every ignition run cycle. While the ignition is in the on position, activate the high or low heated seat switch to enable heating mode. When activated, they will turn off automatically when the engine is turned off. The indicator light will illuminate when the heated seats have been activated. E146322 125 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats To operate the heated seats, touch the heated seat symbol on the touchscreen to cycle through the various heat settings and off. More indicator lights indicate warmer settings. Cooled Seats The cooled seats will only function when the engine is running. E146319 To remove a filter: 1. Turn the vehicle off. 2. Push up on the outside rigid edge of the filter until the tabs are released, then remove the filter. E146309 To operate the cooled seats, touch the cooled seat symbol on the touchscreen to cycle through the various cool settings and off. More indicator lights indicate cooler settings. If the engine falls below 350 RPM while the cooled seats are on, the feature will turn itself off. You will need to reactivate it. Climate Controlled Seat Air Filter Replacement E146321 The climate controlled seat system includes air filters. You must replace them periodically. To install a filter: 1. First, position the filter in its housing making sure that the far forward end is all the way up in the housing. 2. Push in on the center of the outside edge of the filter and rotate clockwise into the housing until it clips into position. The filter is located under each front seat. Access the filter from the second row footwell area. Move the front seats all the way to the full front and full up positions to ease access. 126 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats FRONT SEAT ARMREST E162747 If your vehicle has an under-seat storage compartment in the seat cushion, lift the latch to open the lid of the compartment. You cannot open the lid when the armrest is down. E162745 Press the button on the right-hand side of the seat and pull the seatback down to release the armrest. You can also gain access to the cupholders and seatback storage bin. E162748 The under-seat storage compartment has a programmable lock. Use the ignition key to program the lock to the compartment. You can power or charge electronics using the under-seat storage compartment auxiliary power point. See Auxiliary Power Points (page 137). E162746 Pull up on the tab to open the storage bin Lift up on the seatback to return it to the upright position. 127 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Seats REAR SEAT ARMREST (If Equipped) E162744 Fold the armrest down to use it. 128 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Universal Garage Door Opener (If Equipped) The appearance of your vehicle’s universal garage door opener varies according to your option package. Before programming, make sure you identify which transmitter you have by comparing it to the graphics below: WARNINGS Do not use the system with any garage door opener that does not have the safety stop and reverse feature as required by U.S. Federal Safety Standards (this includes any garage door opener manufactured before April 1, 1982). Note: Before you begin the programming process, park your vehicle in front of the garage door opener motor or other device you want to program. Note: Make sure you keep the original remote control transmitter for use in other vehicles as well as for future system programming. E164776 Car2U Home Automation System Note: We recommend that, upon the sale or lease termination of your vehicle, you erase the programmed function buttons for security reasons. See Erasing the Function Button Codes later in this section. Note: Programming the system to a community gate will require a unique set of instructions depending on the gate system model. Contact the help line at 1-866-572-2728 for further information. E142657 HomeLink Note: If you accidently enter the program mode by pressing and releasing the outer two buttons or all three buttons simultaneously, do not press any button until the module times out after a few seconds and resets to normal mode. When the module has timed out, all three LED lamps will flash rapidly for a few seconds then turn off. Any settings should remain as previously set. Note: Programming these two types of universal garage door openers are different, and they have different instructions. Identify your package and refer to the instructions listed in this chapter. CAR2U® Home Automation System (If Equipped) WARNINGS Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. The universal garage door opener replaces the common hand-held garage door opener with a three-button transmitter, integrated into the driver’s sun visor. 129 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Universal Garage Door Opener (If Equipped) Note: If you cannot locate the learn button, see the Owner’s Manual for your garage door opener or call the toll-free help line at 1-866-572-2728. The system includes two primary features, a garage door opener and a platform for remote activation of devices within the home. This functionality allows you to program garage door openers as well as security devices and home lighting systems. 3. Press the learn button on the garage door opener motor. You can find additional system information online at www.learcar2U.com or by calling the toll-free help line on 1-866-572-2728. E142659 Note: You will have 10–30 seconds to complete the following steps. 4. Return to your car. E164776 5. Press and hold the function button you would like to use to control the garage door. You may need to hold the button from 5–20 seconds, during which time the selected button LED lamp will flash slowly. Rolling Code Programming Note: If you do not follow the time-sensitive instructions, the device will time out and you will have to repeat the complete procedure. Note: It may be helpful to have another person assist you in programming the transmitter. 1. Switch the ignition on. 2. Press and hold the outer two buttons for 1–2 seconds, then release. E164776 6. When the garage door moves, release the button within one second. The LED lamp will flash rapidly until programming is complete. 7. Press and release the button again. The garage door should move, confirming that programming is successful. If your garage door does not operate, repeat the previous steps. E164777 Note: You may need a ladder to reach the unit and you may need to remove the cover or lamp lens. 130 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Universal Garage Door Opener (If Equipped) The LED lamp above the selected button will illuminate to confirm that the system is responding to the button command. To program another rolling code device, repeat Steps 1 through 6, substituting a different function button in Step 5. Fixed Code Programming E164776 Note: It may be helpful to have another person assist you in programming the transmitter. Note: You must complete the following step within 2.5 minutes. To program units with fixed code DIP switches, you will need the garage door hand-held transmitter, paper and a pen or pencil. 4. Enter the corresponding DIP switch settings from left to right into the system by pressing and releasing the buttons corresponding to the settings you noted. 1. Switch the ignition on. 5. Simultaneously press and release all three function buttons. The LED lamps will illuminate. 2. Open the battery cover and note all the switch settings from left to right. E164776 E164778 • • • 6. Press and hold the function button you would like to use to control the garage door. When the switch is in the up, on, or + position, mark down “left button”. When the switch is in the middle, neutral, or 0 position, mark down “middle button”. When the switch is in the down, off, or – position, mark down “right button”. Note: You may need to hold the button from 5–55 seconds before observing movement of the garage door. 7. When the garage door moves, release the button within one second. After you release the button, the LED lamp will flash slowly. 3. Press all three function buttons simultaneously for a few seconds and then release. The LED lamps will flash slowly. 8. The LED lamp will begin to flash rapidly until programming is complete. If your garage door does not operate, repeat the previous steps. Otherwise, call the toll-free help line at 1-866-572-2728. 131 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Universal Garage Door Opener (If Equipped) HomeLink Wireless Control System (If Equipped) The LED lamp above the selected button will illuminate to confirm that the system is responding to the button command. WARNING Erasing the Function Button Codes Do not use the system with any garage door opener that does not have the safety stop and reverse feature as required by U.S. Federal Safety Standards (this includes any garage door opener manufactured before April 1, 1982). A garage door opener that cannot detect an object, signaling the door to stop and reverse, does not meet current federal safety standards. Using a garage door opener without these features increases the risk of serious injury or death. Note: You cannot erase individual buttons. 1. Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the LED lamps above the buttons flash rapidly Note: Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. E164777 2. When the LED lamps flash, release the buttons. You have erased all of the button codes. Note: Make sure you keep the original remote control transmitter for use in other vehicles as well as for future system programming. FCC and RSS-210 Industry Canada Compliance Note: We recommend that, upon the sale or lease termination of your vehicle, you erase the programmed function buttons for security reasons. See Erasing the Button Codes later in this section. This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Note: You can program a maximum of three devices. To change or replace any of the three devices after you have programmed them, you must first erase the current settings. See Erasing the Button Codes later in this section. Changes or modifications to your device not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment. E142657 132 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Universal Garage Door Opener (If Equipped) 3. Using both hands, simultaneously, press and hold the desired HomeLink button and the hand-held transmitter button. DO NOT release either one until the HomeLink indicator light flashes slowly and then rapidly. When the indicator light flashes rapidly, you can release both buttons. The rapid flashing indicates successful training. 4. Press and hold the HomeLink button you programmed for five seconds, then release. You may need to do this twice to activate the door. If your garage door does not operate, watch the HomeLink indicator light. The universal garage door opener replaces the common hand-held garage door opener with a three-button transmitter, integrated into the driver’s sun visor. The system includes two primary features, a garage door opener and a platform for remote activation of devices within the home. This functionality allows you to program garage door openers as well as entry gate operators, security systems, entry door locks and home or office lighting. You can find additional system information online at www.homelink.com or by calling the toll-free help line on 1-800-355-3515. If the indicator light stays on, the programming is complete. See Programming Your Garage Door Motor later in this section. In-vehicle Programming This process is to program your hand-held transmitter and your in-vehicle HomeLink button. If the indicator light flashes rapidly for two seconds and then turns to a constant light, you have not programmed the HomeLink button yet. Do the following: Note: Put a new battery in the hand-held transmitter. This will ensure quicker training and accurate transmission of the radio-frequency signal. Press and hold the HomeLink button while you press and release the hand-held transmitter button every two seconds. The HomeLink indicator light will flash slowly and then rapidly once the HomeLink function button recognizes and accepts the hand-held transmitter’s radio frequency signal. After programming the HomeLink button, begin programming your garage door opener motor. E142658 1. With your vehicle parked outside of the garage, turn your ignition to the on position, but do not start your vehicle. 2. Hold your hand-held garage door transmitter 1–3 inches (2–8 centimeters) away from the HomeLink button that you want to program. Note: You may need a ladder to reach the unit and you may need to remove the cover or lamp lens on your garage door opener. 133 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Universal Garage Door Opener (If Equipped) E142659 To program additional buttons, repeat Steps 1 – 4. E142660 For questions or comments, please contact HomeLink at www.homelink.com or 1-800-355-3515. 1. Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the indicator lights above the buttons flash rapidly. 2. When the indicator lights flash, release the buttons. You have erased the codes for all buttons. Programming Your Garage Door Opener Motor 1. Press the learn button on the garage door opener motor and then you have 30 seconds to complete the next two steps. 2. Return to your vehicle. Reprogramming a Single Button To program a device to a previously trained button, follow these steps: 1. Press and hold the desired button. Do NOT release the button. 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, follow Step 1 in the Programming section. E142658 For questions or comments, contact HomeLink at www.homelink.com or 1-800-355-3515. 3. Press and hold the function button you want to program for two seconds, then release. Repeat this step. Depending on your brand of garage door opener, you may need to repeat this sequence a third time. Programming to a Genie Intellicode 2 Garage Door Opener Note: You must program the Genie Intellicode 2 transmitter to operate it with the garage door opener. Erasing the Function Button Codes Note: You cannot erase individual buttons. Note: To program HomeLink to the transmitter, you must first put the transmitter into programming mode. 134 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Universal Garage Door Opener (If Equipped) 1. Press and hold the previously programmed Genie button on the hand-held transmitter for 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change. If done correctly the indicator light will turn green. A Programming HomeLink to the Genie Intellicode Garage Door Opener Motor B Note: You may need a ladder to access the garage door opener motor. E142661 A. Red indicator light B. Green indicator light 1. Press and hold one of the buttons on the hand-held transmitter for 10 seconds. The indicator light will change from green to red and green. 2. Press the same button twice to confirm the change to programming mode. If done properly the indicator light will appear red. 3. Hold the transmitter within 1–3 inches (2–8 centimeters) of the button on the visor you want to program. 4. Press and hold both the programmed Genie button on the hand-held transmitter and the button you want to program. The indicator light on the visor will flash rapidly when the programming is successful. Note: The Genie transmitter will transmit for up to 30 seconds. If HomeLink does not program within 30 seconds you will need to press the Genie transmitter again. If the Genie transmitter indicator light displays green and red, release the button until the indicator light turns off before pressing the button again. E142662 1. Press and hold the program button on the garage door opener motor until both blue indicator lights turn on. 2. Release the program button. Only the smaller round indicator light should be on. 3. Press and release the program button. The larger purple indicator light will flash. Note: The next two steps must be completed in 30 seconds. 4. Press and release the previously programmed button on the Genie Intellicode 2 hand-held transmitter. Both indicator lights on the garage door opener motor unit should now flash purple. Once you have programmed HomeLink successfully, you must change the Genie transmitter out of program mode. To do this: 135 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Universal Garage Door Opener (If Equipped) 5. Press and hold the previously programmed button on the visor for two seconds. Repeat this step up to three times until the garage door moves. Programming is now complete. Clearing a HomeLink Device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator light begins to flash. The indicator light will begin flashing in 10-20 seconds. When this happens, release both buttons. You have now erased the programming, and the indicator light should blink slowly to indicate the device is in train mode when you press any of the three HomeLink buttons. FCC and RSS-210 Industry Canada Compliance This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to your device not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment. 136 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Auxiliary Power Points 12 Volt DC Power Point • • • • WARNING Do not plug optional electrical accessories into the cigar lighter socket. Incorrect use of the cigar lighter can cause damage not covered by the vehicle warranty, and can result in fire or serious injury. • On the instrument panel. Inside the center console. On the rear of the center console. Inside the front under-seat storage compartment (if equipped). Inside the rear under-seat storage compartment (if equipped). 110 Volt AC Power Point (If Equipped) Note: If used when the vehicle is not running, the battery will run out of charge. There may be insufficient power to restart your vehicle. WARNING Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design. Doing so my cause the power point to overload due to powering multiple devices that can reach beyond the 150 watt load limit and could result in fire or serious injury. Note: Do not insert objects other than an accessory plug into the power point. This will damage the outlet and blow the fuse. Note: Do not hang any accessory from the accessory plug. Note: Do not use the power point over the vehicle capacity of 12 volt DC 180 watts or a fuse may blow. Note: Run the vehicle for full capacity use of the power point. Note: Do not use a power point for operating a cigar lighter. Note: Depending on your vehicle, the power point may open to the right or upward. Note: Incorrect use of the power points can cause damage not covered by the vehicle warranty, and can result in fire or serious injury. Note: Always keep the power point caps closed when not in use. Run the vehicle for full capacity use of the power point. To prevent the battery from running out of charge: • • Do not use the power point longer than necessary when the vehicle is not running. Do not leave devices plugged in overnight or when you park your vehicle for extended periods. E193395 Use the power point for powering electric devices that require up to 150 watts. It is on the rear of the center console. Locations Power points may be in the following locations: 137 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Auxiliary Power Points When the indicator light on the power point is: • On, the power point is working, the ignition is on and a device is plugged in. • Off, the power point is off, the ignition is off or no device is plugged in. • Flashing, the power point is in fault mode. The power outlet temporarily turns off power when in fault mode if the device exceeds the 150 watt limit. Unplug your device and switch the ignition off. Switch the ignition back on, but do not plug your device back in. Let the system cool off and switch the ignition off to reset the fault mode. Switch the ignition back on and make sure the indicator light remains on. The power point is not designed for electric devices such as: • Cathode-ray, tube-type televisions. • Motor loads, such as vacuum cleaners, electric saws and other electric power tools or compressor-driven refrigerators. • Measuring devices, which process precise data, such as medical equipment or measuring equipment. • Other appliances requiring an extremely stable power supply such as microcomputer-controlled electric blankets or touch-sensor lamps. 138 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Storage Compartments CENTER CONSOLE (If Equipped) OVERHEAD CONSOLE (If Equipped) Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. E75193 Press near the rear edge of the door to open it. E163064 Available console features include: • • • Locking storage compartment with hanging file folder supports. Storage for laptop computer, binder or book between the hanging file folder support and the passenger side of the console bin. Auxiliary power points. Removable Front Cupholders E163065 You can lift the two cupholder modules out. You can also remove the false bottom for hidden storage or to hold a large cup. 139 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Starting and Stopping the Engine If your vehicle is operated in a heavy snow storm or blowing snow conditions, the engine air induction may become partially clogged with snow and ice. If this occurs, the engine may experience a significant reduction in power output. At the earliest opportunity, clear all the snow and ice away from the air induction inlet. GENERAL INFORMATION WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire. IGNITION SWITCH C Do not start the engine in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. B D A If you smell exhaust fumes inside your vehicle, have your vehicle checked by your authorized dealer immediately. Do not drive your vehicle if you smell exhaust fumes. E163165 A (off) - The ignition is off. Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge. If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for approximately 5 miles (8 kilometers) after you reconnect it. This is because the engine management system must realign itself with the engine. You can disregard any unusual driving characteristics during this period. B (accessory) - Allows the electrical accessories, such as the radio, to operate while the engine is not running. Note: Do not leave the ignition key in this position for too long. This could cause your vehicle battery to lose charge. The powertrain control system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field or radio noise. C (on) - All electrical circuits are operational and the warning lamps and indicators illuminate. When you start the engine, avoid pressing the accelerator pedal before and during operation. Only use the accelerator pedal when you have difficulty starting the engine. D (start) - Cranks the engine. 140 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Starting and Stopping the Engine 2. Turn the key to the off position. 3. Apply the parking brake. STARTING A GASOLINE ENGINE Stopping the Engine When Your Vehicle is Moving When you start the engine, the idle speed increases, this helps to warm up the engine. If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer. WARNING Switching off the engine when the vehicle is still moving will result in a loss of brake and steering assistance. The steering will not lock, but higher effort will be required. When the ignition is switched off, some electrical circuits, including air bags, warning lamps and indicators may also be off. If the ignition was turned off accidentally, you can shift into neutral (N) and re-start the engine. Before starting the engine check the following: • Make sure all occupants have fastened their safety belts. • Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is on. • Move the transmission selector lever to position P. • Turn the ignition key to the on position. 1. Move the transmission selector lever to position N and use the brakes to bring your vehicle to a safe stop. 2. When your vehicle has stopped, move the transmission selector lever to position P and turn the key to the off position. 3. Apply the parking brake. Note: Do not touch the accelerator pedal. 1. Fully press the brake pedal. 2. Turn the key to the start position to start the engine. Release the key when the engine starts. Note: The engine may continue cranking for up to 15 seconds or until it starts. Cold Weather Starting (Flexible Fuel Vehicles Only) Note: If you cannot start the engine on the first try, wait for a short period and try again. The starting characteristics of all grades of E85 ethanol make it unsuitable for use when ambient temperatures fall below 0°F (-18°C). Consult your fuel distributor for the availability of winter grade ethanol. As the outside temperature approaches freezing, ethanol fuel distributors should supply winter grade ethanol (same as with unleaded gasoline). If summer grade ethanol is used in cold weather conditions, 0°F to 32°F (-18°C to 0°C), you may experience increased cranking times, rough idle or hesitation until the engine has warmed up. Failure to Start If you cannot start the engine after three attempts, wait 10 seconds and follow this procedure: 1. Fully press the brake pedal. 2. Fully press the accelerator pedal and hold it there. 3. Start the engine. Stopping the Engine When Your Vehicle is Stationary 1. Move the transmission selector lever to position P. 141 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Starting and Stopping the Engine Important Ventilating Information You may experience a decrease in peak performance when the engine is cold when operating on E85 ethanol. If you stop your vehicle and then leave the engine idling for long periods of time, we recommend that you do one of the following: Do not crank the engine for more than 10 seconds at a time as starter damage may occur. If the engine fails to start, turn the key to off and wait 30 seconds before trying again. • • Do not use starting fluid such as ether in the air intake system. Such fluid could cause immediate explosive damage to the engine and possible personal injury. ENGINE BLOCK HEATER (If Equipped) If you should experience cold weather starting problems on E85 ethanol, and neither an alternative brand of E85 ethanol nor an engine block heater is available, the addition of unleaded gasoline to your tank improves cold starting performance. Your vehicle is designed to operate on E85 ethanol alone, unleaded gasoline alone, or any mixture of the two. WARNINGS Failure to follow engine block heater instructions could result in property damage or serious personal injury. Do not use your heater with ungrounded electrical systems or two-pronged adapters. There is a risk of electrical shock. If the Engine Fails to Start Using the Preceding Instructions (Flexible Fuel Vehicles Only) Do not fully close the hood, or allow it to drop under its own weight when using the engine block heater. This could damage the power cable and may cause an electrical short resulting in fire, injury and property damage. 1. Press and hold down the accelerator one-third to one-half the way to the floor, then crank the engine. 2. When the engine starts, release the key, then gradually release the accelerator pedal as the engine speeds up. If the engine still fails to start, repeat Step 1. Note: The heater is most effective when outdoor temperatures are below 0°F (-18°C). The heater acts as a starting aid by warming the engine coolant. This allows the climate control system to respond quickly. The equipment includes a heater element (installed in the engine block) and a wire harness. You can connect the system to a grounded 120-volt AC electrical source. Guarding Against Exhaust Fumes WARNING If you smell exhaust fumes inside your vehicle, have your vehicle checked by your authorized dealer immediately. Do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects. 142 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Open the windows at least 1 inch (2.5 centimeters). Set your climate control to outside air. Starting and Stopping the Engine We recommend that you do the following for a safe and correct operation: • Use a 16-gauge outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA). This extension cord must be suitable for use outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a fire hazard. • Use as short an extension cord as possible. • Do not use multiple extension cords. • Make sure that when in operation, the extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles. • Make sure the heater, heater cord and extension cord are firmly connected. • Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes. • Make sure the system is unplugged and properly stowed before starting and driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use. • Make sure the heater system is checked for proper operation before winter. The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity. Using the Engine Block Heater Make sure the receptacle terminals are clean and dry prior to use. Clean them with a dry cloth if necessary. 143 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuel and Refueling • SAFETY PRECAUTIONS WARNINGS Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. • The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. • Automotive fuels can cause serious injury or death if you misuse or mishandle them. Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent. • When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes. • The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if you pump fuel into an ungrounded fuel container. Observe the following guidelines when handling automotive fuel: • 144 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Extinguish all smoking materials and any open flames before refueling your vehicle. Automotive fuels can be harmful or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury. If swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. Avoid getting fuel liquid in your eyes. If you splash fuel in your eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury. Fuels can also be harmful if absorbed through the skin. If you splash fuel on your skin, clothing or both, promptly remove contaminated clothing and wash your skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If you splash fuel on your skin, promptly wash your skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction. Fuel and Refueling Use only unleaded gasoline or unleaded gasoline blended with a maximum of 85% ethanol (E-85) in your flex fuel vehicle (FFV). FUEL QUALITY Note: Do not add after-market fuel additive products to your fuel tank. We recommend that you use only high quality fuel without after-market additives or other engine treatments. Do not use: • Note: Your warranty will not cover any vehicle damage, loss of vehicle performance or repairs to your vehicle caused by the use of fuel not recommended. • • Choosing the Right Fuel • Use only unleaded gasoline or unleaded gasoline blended with a maximum of 15% ethanol in your gasoline vehicle. If your vehicle is a flex fuel vehicle (FFV), it will have a yellow cap. • Your warranty will not cover any vehicle damage, loss of vehicle performance or repairs to your vehicle, caused by the use of fuel not recommended. Do not use: • • • • • Fuels containing more than 85% ethanol or E-100 fuel. Fuels containing methanol. Fuels containing metallic based additives, including manganese-based compounds. Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT). Prohibited by law, you cannot use leaded fuel. Fuels containing more than 15% ethanol or E-85 fuel. Fuels containing methanol. Fuels containing metallic based additives, including manganese-based compounds. Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT). Prohibited by law, you cannot use leaded fuel. It is best not to alternate repeatedly between gasoline and E85. If you do switch fuels, it is recommended that you add as much fuel as possible—at least half a tank. Do not add less than 5.0 gal (18.9 L) when refueling. You should drive the vehicle immediately after refueling for at least 5 mi (8 km) to allow the vehicle to adapt to the change in ethanol concentration. The recommendation if you exclusively use E85 fuel, is to fill the fuel tank with regular unleaded gasoline at each scheduled oil change. Diesel Engine Refer to the diesel supplement for information regarding diesel fuel recommendations and requirements of your diesel-powered truck. Octane Recommendations Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped) Note: Flex fuel vehicles will have a yellow fuel cap. E161513 145 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuel and Refueling We recommend regular unleaded gasoline with a pump (R+M)/2 octane rating of 87. Some stations offer fuels posted as regular with an octane rating below 87, particularly in high altitude areas. We do not recommend fuels with an octane rating below 87. WARNINGS Turn off your engine when you are refueling. Do not smoke if you are near fuel or refueling your vehicle. Keep sparks, flames and smoking materials away from fuel. Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your authorized dealer to prevent any engine damage. Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle. This is against the law in some places. Keep children away from the fuel pump; never let children pump fuel. RUNNING OUT OF FUEL Do not use personal electronic devices while refueling. Avoid running out of fuel because this situation may have an adverse effect on engine components. Wait at least 10 seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank. If you have run out of fuel: • • You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. On restarting, cranking time will take a few seconds longer than normal. With keyless ignition, just start the engine. Crank time will be longer than usual. Normally, adding 1.06 gal (4 L) of fuel is enough to restart the engine. If the vehicle is out of fuel and on a steep grade, more than 1.06 gal (4 L) may be required. Stop refueling after the fuel pump nozzle automatically shuts off for the second time. Failure to follow this will fill the expansion space in the fuel tank and could lead to fuel overflowing. Do not remove the fuel pump nozzle from its fully inserted position when refueling. Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • Do not fill a fuel container while it is in the vehicle (including the cargo area). • Keep the fuel pump nozzle in contact with the fuel container while filling. • Do not use a device that would hold the fuel pump handle in the fill position. REFUELING WARNINGS Fuel vapor burns violently and a fuel fire can cause severe injuries. Read and follow all the instructions on the pump island. 146 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuel and Refueling Fuel Filler Cap If the fuel cap light remains on, at the next opportunity, safely pull off of the road, remove the fuel filler cap, align the cap properly and reinstall it. The check fuel cap light or Check fuel cap message may not reset immediately. It may take several driving cycles for the indicators to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by normal city and highway driving. WARNINGS The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury. FUEL CONSUMPTION Empty reserve is the amount of fuel remaining in the tank after the fuel gauge indicates empty. The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. Note: If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford, Motorcraft or other certified fuel filler cap is not used. • • Your fuel tank filler cap has an indexed design with a 1/4th turn on and off feature. When fueling your vehicle: 1. Put your vehicle in park (P). 2. Switch the engine off. 3. Carefully turn the filler cap counterclockwise until it spins off. 4. Pull to remove the cap from the fuel filler pipe. 5. To install the cap, align the tabs on the cap with the notches on the filler pipe. 6. Turn the filler cap clockwise 1/4 of a turn clockwise until it clicks at least once. • Filling the Tank For consistent results when filling the fuel tank: • If the Check Fuel Cap light or a Check Fuel Cap message appears in the instrument cluster and stays on after you start the engine, you may not have installed the fuel filler properly. • • 147 Super Duty (TFA) Canada/United States of America, enUSA, First Printing The usable capacity of the fuel tank is the amount of fuel that can be added into the tank after the gauge indicates empty The advertised capacity is the total fuel tank size. See Capacities and Specifications (page 303). It is the combined usable capacity plus the empty reserve. Due to the empty reserve, you may not be able to refuel the full amount of the advertised capacity of the fuel tank even when the fuel gauge reads empty. Turn the ignition off before fueling; an inaccurate reading results if the engine is left running. Use the same fill rate (low-medium-high) each time the tank is filled. Allow no more than two automatic click-offs when filling. Fuel and Refueling Results are most accurate when the filling method is consistent. Conditions • Calculating Fuel Economy Do not measure fuel economy during the first 1000 miles (1600 kilometers) of driving (this is your engine’s break-in period); a more accurate measurement is obtained after 2000 miles - 3000 miles (3200 kilometers - 4800 kilometers). Also, fuel expense, frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy. 1. 2. 3. 4. 5. • • Fill the fuel tank completely and record the initial odometer reading. Each time you fill the tank, record the amount of fuel added. After at least 3 to 5 tank fill ups, fill the fuel tank and record the current odometer reading. Subtract your initial odometer reading from the current odometer reading. Calculate fuel economy by dividing miles traveled by gallons used (For Metric: Multiply liters used by 100, then divide by kilometers traveled). • • • • • Keep a record for at least 1 month and record the type of driving (city or highway). This provides an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter show how temperature impacts fuel economy. In general, lower temperatures mean lower fuel economy. Heavily loading a vehicle or towing a trailer may reduce fuel economy at any speed. Carrying unnecessary weight may reduce fuel economy (approximately 1 mpg [0.4 km/L] is lost for every 400 pounds [180 kilograms] of weight carried). Adding certain accessories to your vehicle (for example bug deflectors, rollbars/light bars, running boards, ski racks) may reduce fuel economy. Using fuel blended with alcohol may lower fuel economy. Fuel economy may decrease with lower temperatures during the first 8–10 miles (12–16 kilometers) of driving. Driving on flat terrain offers improved fuel economy as compared to driving on hilly terrain. Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal. Close windows for high speed driving. EMISSION CONTROL SYSTEM WARNINGS Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes. 148 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuel and Refueling Your vehicle is equipped with various emission control components and a catalytic converter that will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: • • • • an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal also lists engine displacement Please consult your warranty information for complete details. Use only the specified fuel listed. Avoid running out of fuel. Do not turn off the ignition while your vehicle is moving, especially at high speeds. Have the items listed in scheduled maintenance information performed according to the specified schedule. On-Board Diagnostics (OBD-II) Your vehicle has a computer known as the on-board diagnostics system (OBD-II) that monitors the engine’s emission control system. The system protects the environment by making sure that your vehicle continues to meet government emission standards. The OBD-II system also assists a service technician in properly servicing your vehicle. The scheduled maintenance items listed in scheduled maintenance information are essential to the life and performance of your vehicle and to its emissions system. When the service engine soon indicator illuminates, the OBD-II system has detected a malfunction. Temporary malfunctions may cause the service engine soon indicator to illuminate. If you use parts other than Ford, Motorcraft or Ford-authorized parts for maintenance replacements, or for service of components affecting emission control, such non-Ford parts should be the equivalent to genuine Ford Motor Company parts in performance and durability. Examples of temporary malfunctions are: • Illumination of the service engine soon indicator, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control system is not working properly. • • An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle. Have a damaged or improperly operating exhaust system inspected and repaired immediately. • You can correct these temporary malfunctions by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove 149 Super Duty (TFA) Canada/United States of America, enUSA, First Printing the vehicle has run out of fuel—the engine may misfire or run poorly poor fuel quality or water in the fuel—the engine may misfire or run poorly the fuel fill inlet may not have closed properly. See Refueling (page 146). driving through deep water—the electrical system may be wet. Fuel and Refueling present, the service engine soon indicator should stay off the next time you start the engine. A driving cycle consists of a cold engine startup followed by mixed city/highway driving. No additional vehicle service is required. If the vehicle’s engine or transmission has just been serviced, or the battery has recently run down or been replaced, the OBD-II system may indicate that the vehicle is not ready for I/M testing. To determine if the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. If the service engine soon indicator remains on, have your vehicle serviced at the first available opportunity. Although some malfunctions detected by the OBD-II may not have symptoms that are apparent, continued driving with the service engine soon indicator on can result in increased emissions, lower fuel economy, reduced engine and transmission smoothness, and lead to more costly repairs. The OBD-II system monitors the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, you may need to perform the following driving cycle consisting of mixed city and highway driving: Readiness for Inspection/Maintenance (I/M) Testing Some state/provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. Drive on an expressway or highway for a steady 15 minutes, followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods. Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete. If the vehicle is still not ready for I/M testing, you will have to repeat the above driving cycle. If the service engine soon indicator is on or the bulb does not work, you may need to have the vehicle serviced. See On-Board Diagnostics (OBD-II). Your vehicle may not pass the I/M test if the service engine soon indicator is on or not working properly (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked. In this case, your vehicle is not ready for I/M testing. 150 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Transmission Neutral (N) AUTOMATIC TRANSMISSION With the gearshift lever in neutral (N), you can start your vehicle and it is free to roll. Hold the brake pedal down while in this position. WARNING Always set the parking brake fully and make sure the gearshift is latched in park (P). Turn the ignition to the off position and remove the key whenever you leave your vehicle. Drive (D) Drive (D) is the normal driving position for the best fuel economy. The overdrive function allows automatic upshifts and downshifts through gears one through five. Understanding the Shift Positions of the 5–Speed Automatic Transmission (If Equipped) Third (3) Transmission operates in third (3) gear only. Use third (3) gear for improved traction on slippery roads. PRND321 Second (2) Transmission operates in second (2) gear only. Use second (2) gear to start-up on slippery roads. E161511 First (1) Putting your vehicle in or out of gear: • 1. Fully press down the brake pedal. 2. Move the gearshift lever into the desired gear. 3. Come to a complete stop. 4. Move the gearshift lever and securely latch it in park (P). • • • Park (P) Forced downshifts This position locks the transmission and prevents the rear wheels from turning. • Reverse (R) • • With the gearshift lever in reverse (R), your vehicle moves backward. Always come to a complete stop before shifting into and out of reverse (R). 151 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Transmission operates in first (1) gear only. Provides maximum engine braking. Allows upshifts by moving gearshift lever. Does not downshift into first (1) gear at high speeds; allows for first (1) gear when vehicle reaches slower speeds. Allowed in drive (D) with the tow/haul feature on or off. Press the accelerator to the floor. Allows transmission to select an appropriate gear. Transmission Tow/Haul Mode Understanding the Shift Positions of a 6–Speed Automatic Transmission (If Equipped) To activate tow/haul, press the button on the gearshift lever E161509 once. The TOW HAUL indicator light illuminates in the instrument cluster. The tow/haul feature: • Delays upshifts to reduce the frequency of transmission shifting. • Provides engine braking in all forward gears, which slows your vehicle and assists you in controlling your vehicle when descending a grade. • Depending on driving conditions and load conditions, may downshift the transmission, slow your vehicle and control your vehicle speed when descending a hill, without pressing the accelerator pedal. The amount of downshift braking provided varies based upon the amount you press the brake pedal. E163183 Putting your vehicle in or out of gear: 1. Fully press down the brake pedal. 2. Move the gearshift lever into the desired gear. 3. Come to a complete stop. 4. Move the gearshift lever and securely latch it in park (P). The tow/haul feature improves transmission operation when towing a trailer or a heavy load. All transmission gear ranges are available when using tow/haul. Park (P) To deactivate the tow/haul feature and return to normal driving mode, press the button on the gearshift lever twice. The TOW HAUL light deactivates. Tow/haul also deactivates when you power down your vehicle. With the gearshift lever in reverse (R), your vehicle moves backward. Always come to a complete stop before shifting into and out of reverse (R). This position locks the transmission and prevents the rear wheels from turning. Reverse (R) Neutral (N) WARNING With the gearshift lever in neutral (N), you can start your vehicle and it is free to roll. Hold the brake pedal down while in this position. Do not use the tow/haul feature when driving in icy or slippery conditions as the increased engine braking can cause the rear wheels to slide and your vehicle to swing around with the possible loss of vehicle control. Drive (D) Drive (D) is the normal driving position for the best fuel economy. The overdrive function allows automatic upshifts and downshifts through gears one through six. 152 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Transmission The tow/haul feature: • Delays upshifts to reduce the frequency of transmission shifting. • Provides engine braking in all forward gears, which slows your vehicle and assists you in controlling your vehicle when descending a grade. • Depending on driving conditions and load conditions, may downshift the transmission, slow your vehicle and control your vehicle speed when descending a hill, without pressing the accelerator pedal. The amount of downshift braking provided will vary based upon the amount you press the brake pedal. M (Manual) With the gearshift lever in manual (M), the driver can change gears up or down as desired. By moving the gearshift lever from drive position drive (D) to manual (M) you now have control of selecting the gear you desire using buttons on the shift lever. See Understanding your SelectShift Automatic™ transmission later in this section. To return to normal drive (D) position, move the shift lever back from manual (M) to drive (D). The transmission operates in gears one through six. Second (2) The tow/haul feature improves transmission operation when towing a trailer or a heavy load. All transmission gear ranges are available when using tow/haul. Transmission operates in second (2) gear only. Use second (2) gear to start-up on slippery roads. First (1) • • • • To deactivate the tow/haul feature and return to normal driving mode, press the button on the gearshift lever twice. The TOW HAUL light deactivates. Tow/haul also deactivates when you power down your vehicle. Transmission operates in first (1) gear only. Provides maximum engine braking. Allows upshifts by moving gearshift lever. Does not downshift into first (1) gear at high speeds; allows for first (1) gear when vehicle reaches slower speeds. WARNING Do not use the tow/haul feature when driving in icy or slippery conditions as the increased engine braking can cause the rear wheels to slide and your vehicle to swing around with the possible loss of vehicle control. Forced downshifts • • • Allowed in drive (D) with the tow/haul feature on or off. Press the accelerator to the floor. Allows transmission to select an appropriate gear. Tow/Haul Mode To activate tow/haul, press the button on the gearshift lever E161509 once. The TOW HAUL indicator light illuminates in the instrument cluster. 153 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Transmission Understanding your SelectShift Automatic™ transmission (If Equipped) The SelectShift Automatic transmission feature has two modes: PRS and M mode. PRS (Progressive Range Selection) Progressive Range Selection gives you the ability to lockout gears from the automatic shifting range. This may provide you with an improved driving experience (for example, in slippery conditions or when experiencing a steep grade). With the gearshift lever in drive (D), press the – button to active PRS. The available and selected gears are indicated on the instrument cluster. E163184 All available gears will display with the current gear indicated. Press the – button again to lock out gears beginning with the highest gear. Example: press the – button twice to lock out 6th and 5th gears. Only the available gears will display and the transmission will automatically shift between the available gears. Press the + button to unlock gears to allow the transmission to shift to higher gears. The transmission will shift automatically within the gear range you select. Your vehicle is equipped with a SelectShift Automatic™ transmission gearshift lever. The SelectShift Automatic transmission gives you the ability to change gears up or down (without a clutch) as desired. In order to prevent the engine from running at too low an RPM, which may cause it to stall, SelectShift will still automatically make some downshifts if it has determined that you have not downshifted in time. Although SelectShift will make some downshifts for you, it will still allow you to downshift at any time as long as the SelectShift determines that damage will not be caused to the engine from over-revving. Manual (M) Moving the gearshift lever to the manual (M) position will allow you to manually select the gear you desire. Only the current gear will display. Use the buttons on the gearshift lever to manually select gears. Press the + button to upshift or the – button to downshift. Return the transmission to a different gearshift position to deactivate manual control. SelectShift will not automatically upshift, even if the engine is approaching the RPM limit. It must be shifted manually by pressing the + button. Note: Engine damage may occur if you maintain excessive engine revving without shifting. Recommended shift speeds Upshift according to the following chart: 154 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Transmission Upshifts when accelerating (recommended for best fuel economy) Shift from: Gasoline engines Diesel engines 1–2 15 mph (24 km/h) 12 mph (19 km/h) 2–3 25 mph (40 km/h) 19 mph (31 km/h) 3–4 40 mph (64 km/h) 26 mph (42 km/h) 4–5 45 mph (72 km/h) 34 mph (55 km/h) 5–6 50 mph (80 km/h) 46 mph (74 km/h) WARNINGS Automatic Transmission Adaptive Learning If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer. This feature's design is to increase durability and provide consistent shift feel over the life of your vehicle. A new vehicle or transmission may have firm shifts, soft shifts or both. This operation is normal and does not affect function or durability of the transmission. Over time, the adaptive learning process fully updates transmission operation. Additionally, whenever you disconnect the battery or install a new battery, the system must relearn the strategy. Your vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from moving from park (P) when the ignition is in the 3 (on) position and the brake pedal is not pressed. If you cannot move the gearshift lever out of park (P) position with the ignition in the 4 (on) position and the brake pedal pressed, a malfunction may have occurred. It is possible that a fuse has blown or your vehicle’s brake lamps are not operating properly. See Fuse Specification Chart (page 223). Brake-Shift Interlock WARNINGS Do not drive your vehicle until you verify that the brake lamps are working. If the fuse is not blown and the brake lamps are working properly, the following procedure allows you to move the gearshift lever from park (P): When doing this procedure, you will be taking your vehicle out of park which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure. Use wheel chocks if appropriate. 1. Apply the parking brake. Switch the ignition key to 1 (off), then remove the key. 2. Move the steering column to the full down and full rearward position (toward the driver’s seat). 3. Remove the gearshift lever boot. 155 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Transmission 4. Place fingers into hole where you removed the gearshift lever boot and pull top half of shroud up and forward to separate it from the lower half of the shroud. There is a hinge at the forward edge of the top shroud. Roll the top half of the shroud upward on the hinge point to clear the hazard flasher button, then pull straight rearward toward the driver’s seat to remove. 5. Remove the top half of the shroud. 6. Remove the three fasteners under the column that secure the lower shroud half to the column. E163186 9. Start your vehicle. Perform Steps 4 through 8 in reverse order, making sure to engage the hinge pivots between the upper and lower halves of the shroud. Keep slight pressure in the forward direction as you rotate the halves together. If Your Vehicle Gets Stuck In Mud or Snow Note: Do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. E163185 7. Pull the lock lever into the full unlocked position and remove the lower shroud cover by pulling the lever handle through the slot in the cover. 8. Apply the brake. Gently lift the override disk and move the gearshift lever into neutral (N). If your vehicle is stuck in mud or snow, you may rock it out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. POWER TAKE-OFF Auxiliary equipment called power take-off, or PTO, is often added to the engine or transmission to operate utility equipment. Examples include a wheel-lift for tow trucks, cranes, tools for construction or tire service, and pumping fluids. PTO applications draw auxiliary horsepower from the powertrain, often while the 156 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Transmission vehicle is stationary. In this condition, there is limited cooling air flow through the radiator and around the vehicle that normally occurs when a vehicle is moving. The aftermarket PTO system installer, having the most knowledge of the final application, is responsible for determining whether additional chassis heat protection or powertrain cooling is required, and alerting the user to the safe and proper operation. Ford Super Duty Vehicles are approved for use as a stationary (including split shaft capability) or mobile power source, within limits and operating guidelines detailed in the Ford Truck Body Builders Layout Book, found at www.fleet.ford.com/truckbbas, and through the Ford Truck Body Builders Advisory Service. 157 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Four-Wheel Drive (If Equipped) The 4WD system is engaged or disengaged by rotating the control for both front wheel hub locks from the FREE or LOCK position, then manually engaging or disengaging the transfer case with the floor-mounted shifter. For increased fuel economy in 2WD, rotate both hub locks to the FREE position. USING FOUR-WHEEL DRIVE WARNING For important information regarding safe operation of this type of vehicle, See General Information (page 264). Electronic Shift-On-the-Fly (ESOF) 4WD system Note: Do not use 4X4 mode on dry, hard surfaced roads. Doing so will produce excessive noise, increase tire wear and may damage drive components. 4X4 mode is only intended for consistently slippery or loose surfaces. Note: If 4X4 Low is selected while the vehicle is moving above 3 mph (5 km/h), the 4WD system will not perform a shift. This is normal and should be no reason for concern. Refer to Shifting to/from 4L (4X4 Low) for proper system operation. Note: If 4X4 low is selected while the vehicle is moving above 3 mph (5 km/h), the 4WD system will not perform a shift. This is normal and should be no reason for concern. Refer to Shifting to/from 4L (4X4 Low) for proper operation. Note: Auto-manual hub locks can be manually overridden by rotating the hub lock control from AUTO to LOCK. Manual Shift On Stop (MSOS) 4WD system (If Equipped) LOCK Note: Some vehicles may be equipped with wheel ornaments that cover the 4x4 manual hub lock. These ornaments must be removed to access the manual hub locks. Note: The vehicle should not be driven in 4X4 High or 4X4 Low modes with the hub locks set to FREE as this condition may damage driveline system components. A U TO E163188 For proper operation, make sure that each hub is fully engaged and that both hub locks are set to the same position (both set to LOCK or both set to AUTO). To engage LOCK, turn the hub locks completely clockwise; to engage AUTO, turn the hub locks completely counterclockwise. LOCK The ESOF 4WD system: F RE E E163187 158 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Four-Wheel Drive (If Equipped) • • • • Using a Manual Shift On Stop (MSOS) 4WD system (If Equipped) provides 4x4 High engagement and disengagement while the vehicle is moving. is operated by a rotary control located on the instrument panel that allows you select 4x2, 4x4 High or 4x4 Low operation. uses auto-manual hub locks that can be engaged and disengaged automatically based on the 4x4 mode selected. will increase fuel economy when used in the recommended AUTO lock mode. Note: High shift efforts may be encountered when attempting to shift into and out of 4x4 modes. It is recommended to allow the vehicle to roll at a speed below 3 mph (5 km/h) when shifting between modes. 4WD Indicator Lights Note: When a 4X4 system fault is present, the system will typically remain in whichever 4X4 mode was selected prior to the fault condition occurring. It will not default to 4X2 in all circumstances. When this warning is displayed, have your vehicle serviced by an authorized dealer. E163189 2H (2WD) For general on-road driving. Sends power to the rear wheels only and should be used for street and highway driving. Provides optimal smoothness and fuel economy at high speeds 4X2 Momentarily illuminates when 2H is selected. E163173 4H (4x4 High) 4X4 HIGH Used for extra traction such as in snow or icy roads or in off road situations. This mode is not intended for use on dry pavement. Continuously illuminates when 4H is selected. E163175 4X4 LOW N (Neutral) Continuously illuminates when 4L is selected. Only used when towing the vehicle. No power to front or rear wheels. E163174 CHECK 4X4 4L (4x4 Low) Displays when a 4X4 fault is present. Uses extra gearing to provide maximum power to all four wheels at reduced speeds. Intended only for off road applications such as deep sand, steep grades or pulling heavy objects. 159 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Four-Wheel Drive (If Equipped) 5. If shifting to 2H (2WD) with the vehicle at a complete stop, disengage the locking hubs (optional) by rotating the hub lock control from LOCK to FREE. Shifting between system modes Note: Do not perform these operations if the rear wheels are slipping. Note: Some noise may be heard as the 4x4 system shifts or engages. This is normal. In order to reduce engagement noise, it is recommended that all shifts be performed at speeds below3 mph (5 km/h). Using the N (Neutral) position WARNING Do not leave the vehicle unattended with the transfer case in the N (Neutral) position. Always set the parking brake fully and turn off the ignition when leaving the vehicle. Note: The vehicle should not be driven in 4X4 High with the hub locks disengaged as this condition may damage driveline system components. Engage the locking hubs by rotating the hub lock control from FREE to LOCK, then move the transfer case lever from 2H (2WD) to 4H (4x4 High) at a stop or a vehicle speed below 3 mph (5 km/h). Move the transfer case lever from 4H (4x4 High) to 2H (2WD) at a stop or a vehicle speed below 3 mph (5 km/h), then disengage the locking hubs (optional) by rotating the hub lock control from LOCK to FREE. For proper operation, make sure that both indicator arrows on the hub are aligned, and that both hubs are set to either FREE or LOCK. E163189 The transfer case neutral position overrides the transmission and puts the vehicle in neutral regardless of transmission gearshift lever position. The vehicle can move forward or backwards. Shifting to/from 4L (4x4 Low) 1. Bring the vehicle to a stop or a speed below 3 mph (5 km/h). 2. Place the transmission in N (Neutral). 3. Move the transfer case shift lever through N (Neutral) directly to the desired position. 4. If the transfer case does not, or only partially moves to the desired position, perform a shift with the transmission in N (Neutral) and the vehicle rolling at a speed below 3 mph (5 km/h). This position should only be used when towing the vehicle. 160 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Four-Wheel Drive (If Equipped) Using the Electronic Shift on the Fly 4WD system (If Equipped) Note: Do not perform this operation if the rear wheels are slipping. Note: Some noise may be heard as the system shifts or engages; this is normal. Note: 4X4 high mode is not intended for use on dry pavement. You can move the control from 2H or 4H at a stop or while driving. The information display may display a message indicating a 4X4 shift is in progress. Once the shift is complete the message center will then display the system mode selected. If SHIFT DELAYED PULL FORWARD is displayed in the information display during the mode shift, transfer case gear tooth blockage is present. To alleviate this condition, place the transmission in a forward gear and move the vehicle forward approximately 5 ft (1.5 m) to allow the transfer case to complete the mode shift. E163190 2H (2WD) For general on-road driving. Sends power to the rear wheels only and should be used for street and highway driving. Provides optimal smoothness and fuel economy at high speeds. Shifting to/from 4L (4X4 low) 4H (4X4 HIGH) Note: Some noise may be heard as the system shifts or engages; this is normal. Used for extra traction such as in snow or icy roads or in off road situations. This mode is not intended for use on dry pavement. Note: 4x4 low mode is not intended for use on dry pavement. 1. Bring the vehicle to a speed of 3 mph (5 km/h) or less. 2. Place the transmission in N (Neutral). 3. Move the 4WD control to the desired position. 4L (4X4 LOW) Uses extra gearing to provide maximum power to all four wheels at reduced speeds. Intended only for off-road applications such as deep sand, steep grades, or pulling heavy objects. 4L (4x4 low) will not engage while the vehicle is moving above 3 mph (5 km/h); this is normal and should be no reason for concern. Refer to Shifting to/from 4L (4x4 low) for proper operation. The information display will display a message indicating a 4X4 shift is in progress. The information display will then display the system mode selected. If any of the above shift conditions are not met, the shift will not occur and the information display will display information guiding the driver through the proper shifting procedures. Shifting between system modes Note: Momentarily releasing the accelerator pedal while performing a shift will improve engagement/disengagement times. 161 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Four-Wheel Drive (If Equipped) Drive cautiously to avoid vehicle damage from concealed objects such as rocks and stumps. If SHIFT DELAYED PULL FORWARD is displayed in the information display, transfer case gear tooth blockage is present. To alleviate this condition, place the transmission in a forward gear, move the vehicle forward approximately 5 ft (1.5 m), and shift the transmission back to neutral to allow the transfer case to complete the range shift. You should either know the terrain or examine maps of the area before driving. Map out your route before driving in the area. To maintain steering and braking control of your vehicle, you must have all four wheels on the ground and they must be rolling, not sliding or spinning. How Your Vehicle Differs From Other Vehicles Driving Off-Road With Truck and Utility Vehicles WARNING Note: On some models, the initial shift from two-wheel drive to four-wheel drive while the vehicle is moving can cause some momentary clunk and ratcheting sounds. This is the front drivetrain coming up to speed and the automatic locking hubs engaging and is not cause for concern. Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. Note: Your vehicle may be equipped with a front air dam that can become damaged (due to reduced ground clearance) when taking your vehicle off-road. This air dam can be taken off by removing two bolts. Four-wheel drive vehicles are specially equipped for driving on sand, snow, mud and rough terrain and have operating characteristics that are somewhat different from conventional vehicles, both on and off the road. Truck and utility vehicles can differ from some other vehicles. Your vehicle may be higher to allow it to travel over rough terrain without getting hung up or damaging underbody components. Power is supplied to all four wheels through a transfer case. On four-wheel drive vehicles, the transfer case allows you to select 4WD when necessary. Information on transfer case operation and shifting procedures can be found in this chapter. Information on transfer case maintenance can be found in the Maintenance chapter. You should become thoroughly familiar with this information before you operate your vehicle. The differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. Maintain steering wheel control at all times, especially in rough terrain. Since sudden changes in terrain can result in abrupt steering wheel motion, make sure you grip the steering wheel from the outside. Do not grip the spokes. 162 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Four-Wheel Drive (If Equipped) Four-wheel drive (when you select a 4WD mode) uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot. Emergency Maneuvers In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid over-driving your vehicle (i.e. turn the steering wheel only as rapidly and as far as required to avoid the emergency). Excessive steering can result in loss of vehicle control. Apply smooth pressure to the accelerator pedal or brake pedal when changes in vehicle speed are required. Avoid abrupt steering, acceleration and braking. This could result in an increased risk of vehicle roll over, loss of vehicle control and personal injury. Use all available road surface to bring your vehicle to a safe direction of travel. Basic Operating Principles • • • Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle. When driving your vehicle on surfaces made slippery by loose sand, water, gravel, snow or ice proceed with care. Do not use four-wheel drive on dry, hard surfaced roads. Doing so will produce excessive noise, increase tire wear and may damage drive components. Four-wheel drive modes are only intended for consistently slippery or loose surfaces. In the event of an emergency stop, avoid skidding the tires and do not attempt any sharp steering wheel movements. If your vehicle goes from one type of surface to another (i.e. from concrete to gravel) there will be a change in the way your vehicle responds to a maneuver (i.e. steering, acceleration or braking). If Your Vehicle leaves the Road If your vehicle leaves the road, reduce your vehicle speed and avoid severe braking. When your vehicle speed has been reduced ease your vehicle back onto the road. Do not turn the steering wheel sharply while returning your vehicle to the road. Sand When driving over sand, try to keep all four wheels on the most solid area of the trail. Avoid reducing the tire pressures but shift to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid excessive wheel slip. It may be safer to stay on the shoulder of the road and slow down gradually before returning to the road. You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly. When driving at slow speeds in deep sand under high outside temperatures, use a low gear when possible. Low gear operation will maximize the engine and transmission cooling capability. It may be less risky to strike small objects, such as freeway reflectors, with minor damage to your vehicle rather than attempt a sudden return to the road which could cause your vehicle to slide sideways out of control or roll over. Remember, your safety and the safety of others should be your primary concern. Avoid driving at excessive speeds, this causes vehicle momentum to work against you and your vehicle could become stuck to the point that assistance may be required from another vehicle. Remember, you may be able to back out the way you came if you proceed with caution. 163 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Four-Wheel Drive (If Equipped) Mud and Water Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even four-wheel drive vehicles can lose traction in slick mud. If your vehicle does slide, steer in the direction of the slide until you regain control of your vehicle. Note: Avoid turning on steep slopes or hills. A danger lies in losing traction, slipping sideways and possible vehicle roll over. Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer. After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts can cause an imbalance that could damage drive components. When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces strain on the engine and the possibility of stalling. Mud If your vehicle stalls, do not try to turn around because this could cause vehicle roll over. It is better to reverse back to a safe location. Water If you must drive through high water, drive slowly. Traction or brake capability may be limited. Apply just enough power to the wheels to climb the hill. Too much power will cause the tires to slip, spin or lose traction, resulting in loss of vehicle control. When driving through water, determine the depth and avoid water higher than the bottom of the hubs. If the ignition system gets wet, your vehicle may stall. Once through water, always try the brakes. Wet brakes do not stop your vehicle as effectively as dry brakes. Drying can be improved by applying light pressure to the brake pedal while moving slowly. Note: Driving through deep water may damage the transmission. If the front or rear axle is submerged in water, the axle lubricant and power transfer unit lubricant should be checked and changed if necessary. E143949 Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral. Disengage overdrive or move the transmission selector lever to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. The front wheels have to be turning in order to steer your vehicle. Driving on Hilly or Sloping Terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. 164 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Four-Wheel Drive (If Equipped) If your vehicle has anti-lock brakes, apply the brakes steadily. Do not pump the brakes. Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, apply the brake steadily. Do not pump the brake pedal. See Hints on Driving With Anti-Lock Brakes (page 169). Driving on Snow and Ice WARNING If you are driving in slippery conditions that require tire chains or cables, then it is critical that you drive cautiously. Keep speeds down, allow for longer stopping distances and avoid aggressive steering to reduce the chances of a loss of vehicle control which can lead to serious injury or death. If the rear end of your vehicle slides while cornering, steer in the direction of the slide until you regain control of your vehicle. If Your Vehicle Gets Stuck In Mud or Snow WARNING Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. Note: Excessive tire slippage can cause transmission damage. Four-wheel drive vehicles have advantages over two-wheel drive vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. Note: Do not rock your vehicle if the engine is not at normal operating temperature, damage to the transmission may occur. Note: Do not rock your vehicle for more than a minute, damage to the transmission and tires may occur or the engine may overheat. Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop. Parking WARNINGS If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer. Avoid sudden braking. Although a four-wheel drive vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it will not stop any faster as braking occurs at all four wheels. Do not become overconfident as to road conditions. Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. 165 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Four-Wheel Drive (If Equipped) On some four-wheel drive vehicles, when the transfer case is in the N (Neutral) position, the engine and transmission are disconnected from the rest of the driveline. Therefore, the vehicle is free to roll even if the automatic transmission is in P (Park) or the manual transmission is in gear. Do not leave the vehicle unattended with the transfer case in the N (Neutral) position. Always set the parking brake fully and turn off the ignition when leaving the vehicle. Maintenance and Modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty. For this reason, we strongly recommend that you do not make modifications such as adding or removing parts (i.e. lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. We recommend that you use caution when your vehicle has either a high load or device (i.e. ladder or luggage racks). Any modifications to your vehicle that raise the center of gravity may cause your vehicle to roll over when there is a loss of vehicle control. Failure to maintain your vehicle correctly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect you and your passenger's safety. We recommend you frequently inspect your vehicle's chassis components when your vehicle is subject to off road usage. 166 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Rear Axle • LIMITED SLIP DIFFERENTIAL This axle provides added traction on slippery surfaces, particularly when one wheel is on a poor traction surface. Under normal conditions, the limited-slip axle functions like a standard rear axle. The axle may exhibit a slight noise or vibration during tight turns with low vehicle speed. This is normal behavior and indicates the axle is working. • • ELECTRONIC LOCKING DIFFERENTIAL (If Equipped) On 2WD vehicles and 4WD vehicles in 2H (4X2) or 4H (4X4 High), the ELD will not engage if the vehicle speed is above 20 mph (32 km/h). On 2WD vehicles and 4WD vehicles in 2H (4X2) or 4H (4X4 High), the ELD will automatically disengage at speeds above 25 mph (40 km/h) and will automatically reengage at speeds below 20 mph (32 km/h). On 4WD vehicles in 4L (4X4 Low), the ELD can be engaged at any speed and will not automatically disengage. Activating the Electronic Locking Differential Note: The electronic locking differential is for off-road use only and is not for use on dry pavement. Using the electronic locking differential on dry pavement will result in increased tire wear, noise and vibration. Note: Do not use electronic locking differential on dry, hard surfaced roads. Doing so will produce excessive noise, vibration and increase tire wear. Note: If the electronic locking differential has difficulty disengaging, release the accelerator pedal and turn the steering wheel in the opposite direction while rolling. The electronic locking differential is a device housed in the rear axle that allows both rear wheels to turn at the same speed. The electronic locking differential can provide additional traction should your vehicle become stuck. You can activate the differential electronically and shift it on the fly within the differential operating speed range. The differential is for use in mud, rocks, sand, or any off-road condition where you need maximum traction. It is not for use on dry pavement. For vehicles equipped with an electronic shift 4WD system The following conditions will affect the electronic locking differential: E172924 Pull the 4WD control knob toward you. 167 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Rear Axle For 2WD vehicles and vehicles equipped with a manual shift 4WD system E163191 Turn the control to ON. Once the indicator light illuminates in the information E163170 display, both rear wheel axle shafts will be locked together providing added traction. If the indicator does not come on, or the indicator turns off while driving, one of the following has occurred: • • • The vehicle speed is too high. The left and right rear wheel speed difference is too high during an engagement attempt. The system has malfunctioned and is accompanied by CHECK LOCKING DIFFERENTIAL in the information display. See your authorized Ford dealer for assistance. 168 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Brakes Anti-lock Brake System GENERAL INFORMATION This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out. Have the system checked by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, have it checked by an authorized dealer. This lamp momentarily illuminates when you turn the ignition on. If the light does not illuminate during start up, remains on or flashes, the system may be disabled. Have the system checked by an authorized dealer. If the anti-lock brake system is disabled, normal braking is still effective. Note: Brake dust may accumulate on the wheels, even under normal driving conditions. Some dust is inevitable as the brakes wear and does not contribute to brake noise. See Cleaning the Alloy Wheels (page 261). If the brake warning lamp illuminates when you release the E144522 parking brake, have the system checked by an authorized dealer. See Warning Lamps and Indicators (page 84). E144522 HINTS ON DRIVING WITH ANTI-LOCK BRAKES Wet brakes result in reduced braking efficiency. Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes. Note: When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal. Brake Over Accelerator In the event the accelerator pedal becomes stuck or entrapped, apply steady and firm pressure to the brake pedal to slow the vehicle and reduce engine power. If you experience this condition, apply the brakes and bring your vehicle to a safe stop. Move the transmission to park (P), switch the engine off and apply the parking brake. Inspect the accelerator pedal for any interference. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer. The anti-lock braking system will not eliminate the risks when: • You drive too closely to the vehicle in front of you. • Your vehicle is hydroplaning. • You take corners too fast. • The road surface is poor. Brake Assist Brake assist detects when you brake rapidly by measuring the rate at which you press the brake pedal. It provides maximum braking efficiency as long as you press the pedal, and can reduce stopping distances in critical situations. 169 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Brakes PARKING BRAKE WARNINGS You must remain in your vehicle when the system turns on. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. WARNING Always set the parking brake fully and make sure the transmission is placed in park (P). Failure to set the parking brake and engage park could result in vehicle roll-away, property damage or bodily injury. Turn the ignition to the lock position and remove the key whenever you leave your vehicle. The system will turn off if a malfunction is apparent or if you rev the engine excessively. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. Apply the parking brake whenever your vehicle is parked. Press the pedal downward to set the parking brake. The brake warning lamp in the instrument cluster will illuminate and remains illuminated until the parking brake is released. The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake. When the system is active, your vehicle remains stationary on the slope for two to three seconds after you release the brake pedal. This allows time to move your foot from the brake to the accelerator pedal. The system releases the brakes automatically once the engine has developed sufficient drive to prevent your vehicle from rolling down the slope. This is an advantage when pulling away on a slope, for example from a car park ramp, traffic lights or when reversing uphill into a parking space. To release, pull the brake release lever located at the lower left side of the instrument panel. If you are parking your vehicle on a grade or with a trailer, press and hold the brake pedal down, then set the parking brake. There may be a little vehicle movement as the parking brake sets to hold the vehicle's weight. This is normal and should be no reason for concern. If needed, press and hold the service brake pedal down, then try reapplying the parking brake. Chock the wheels if required. If the parking brake cannot hold the weight of the vehicle, the parking brake may need to be serviced or the vehicle may be overloaded. Note: The system only functions when you bring your vehicle to a complete standstill in an uphill gear (for example, drive when facing uphill or reverse when facing downhill). HILL START ASSIST Note: There is no warning light to indicate the system is either on or off. WARNINGS The system does not replace the parking brake. When you leave your vehicle, always apply the parking brake. Failure to leave your vehicle securely parked may lead to a crash or injury. See Parking Brake (page 170). Using Hill Start Assist 1. 170 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Press the brake pedal to bring your vehicle to a complete standstill. Keep the brake pedal pressed. Brakes 2. If the sensors detect that your vehicle is on a slope, the system activates automatically. 3. When you remove your foot from the brake pedal, your vehicle remains on the slope without rolling away for about two to three seconds. This hold time automatically extends if you are in the process of driving off. 4. Drive off in the normal manner. The system releases the brakes automatically. Note: When you remove your foot from the brake pedal and press the pedal again when the system is active, you will experience significantly reduced brake pedal travel. This is normal. Switching the System On and Off Vehicles with Manual Transmission You can switch this feature on or off in the information display. The system remembers the last setting when you start your vehicle. Vehicles with Automatic Transmission You cannot turn the system on or off. When you switch the ignition on, the system automatically turns on. 171 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Traction Control In certain situations (for example, stuck in snow or mud), it may be beneficial to turn the traction control system off. This allows the wheels to spin with full engine power. PRINCIPLE OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. Turn the traction control system off by pressing the stability control button located on the instrument panel. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction. E162724 If you cannot turn the system off, see the MyKey chapter for more information. Placing your vehicle into four-wheel drive mode automatically disables traction control. Traction control operation will resume when you place your vehicle back into two-wheel drive mode. USING TRACTION CONTROL (Dual rear wheel vehicles only) Engine only traction control (Dual rear wheel vehicles only) Button functions Stability control OFF indicator Traction control system Default at start-up Not illuminated Enabled Button pressed momentarily Illuminated Disabled Button pressed again after deactivation Not illuminated Enabled Transfer case switched to 4WD* Illuminated Disabled *Engaging 4WD automatically disables the traction control system. 172 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Traction Control System Indicator Lights and Messages WARNING If a failure has been detected within the AdvanceTrac system, the stability control light will illuminate steadily. Verify that the traction control system was not manually disabled using the stability control button. If the stability control light still illuminates steadily, have the system serviced by an authorized dealer immediately. Operating your vehicle with traction control disabled could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. The stability control light temporarily illuminates on E138639 engine start-up and flashes when a driving condition activates the stability system. The stability control off light temporarily illuminates on engine start-up and stays on when you turn the traction control system off, or if a problem occurs in the stability system. 173 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Stability Control The AdvanceTrac with Roll Stability Control system helps you keep control of your vehicle when on a slippery surface. The electronic stability control portion of the system helps avoid skids and lateral slides and roll stability control helps avoid a vehicle rollover. The traction control system helps avoid drive wheel spin and loss of traction. See Using Traction Control (page 172). PRINCIPLE OF OPERATION WARNINGS Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel and tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the AdvanceTrac system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the AdvanceTrac sensors. Reducing the effectiveness of the AdvanceTrac system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. B B B Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the AdvanceTrac system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac system activates, SLOW DOWN. A A B A E72903 A Vehicle without AdvanceTrac with RSC skidding off its intended route. B Vehicle with AdvanceTrac with RSC maintaining control on a slippery surface. USING STABILITY CONTROL AdvanceTrac® with Roll Stability Control™ (RSC®) (Single rear wheel vehicles only) 174 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Stability Control The system automatically activates when you start your engine. The electronic stability control and roll stability control portions of the system can be turned off below 35 mph (56 km/h) and are disabled when the transmission is in position R. See Using Traction Control (page 172). You can turn off the traction control portion of the system independently. Press the stability control button located on the instrument panel. AdvanceTrac with RSC Features (Single rear wheels only) Button functions Stability control light Roll stability control Electronic stability control Traction control system Default at startup Illuminated during bulb check Enabled Enabled Enabled Button pressed momentarily Illuminated solid Enabled Enabled 1 Disabled Button pressed and held for more than 5 seconds at vehicle speed under 35 mph (56 km/h) Flashes then illuminated Disabled Disabled Disabled Vehicle speed exceeds 35 mph (56 km/h) after button is pressed and held for more than 5 seconds Illuminated solid Enabled Enabled 1 Disabled solid 2 175 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Stability Control AdvanceTrac with RSC Features (Single rear wheels only) Button pressed again after deactivation Not illuminated Enabled Enabled Enabled Transfer case switched to Illuminated Disabled Disabled Disabled 4WD Low 1 3 Electronic stability control has reduced sensitivity compared to fully active system. 2 Lamp light starts blinking for four seconds after entering the press and hold state. 3 Engaging 4WD Low locked automatically disables roll stability control, electronic stability control and the traction control system. 176 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Terrain Response (If Equipped) PRINCIPLE OF OPERATION USING HILL DESCENT CONTROL WARNINGS Hill descent control cannot control descent in all surface conditions and circumstances, such as ice or extremely steep grades. Hill descent control is a driver assist system and cannot substitute for good judgment by the driver. Failure to do so may result in loss of vehicle control, crash or serious injury. Press and release the hill descent button located on the instrument panel. A light in the cluster will illuminate and a chime will sound when this feature is activated. E163957 To increase descent speed, press the accelerator pedal until the desired speed is reached. To decrease descent speed, press the brake pedal until the desired speed is reached. Hill descent control does not provide hill hold at zero miles per hour (0 kilometers per hour). When stopped, the parking brake must be applied or the vehicle must be placed in P (Park) or it may roll away. Whether accelerating or decelerating, once the desired descent speed is reached, remove your feet from the pedals and the chosen vehicle speed will be maintained. Note: Noise from the ABS pump motor may be observed during hill descent control operation. This is a normal characteristic of the ABS and should be no reason for concern. Hill descent control allows the driver to set and maintain vehicle speed while descending steep grades in various surface conditions. Hill descent control can maintain vehicle speeds on downhill grades between 2 mph (3 km/h) and 12 mph (20 km/h). Above 20 mph (32 km/h), the system remains armed, but descent speed cannot be set or maintained. Hill descent modes Hill descent control requires a cooling down interval after a period of sustained use. The amount of time that the feature can remain active before cooling varies with conditions. The system will provide a warning in the message center and a chime will sound when the system is about to disengage for cooling. At this time, manually apply the brakes as needed to maintain descent speed. 177 Super Duty (TFA) Canada/United States of America, enUSA, First Printing • At speeds below 20 mph (32 km/h): When the Hill Descent Control switch is pressed and Hill Descent Control is active, the Hill Descent Control telltale will flash. • At speeds below 20 mph (32 km/h): When the Hill Descent Control switch is pressed and conditions are not correct for hill descent activation, the Hill Descent Control system will be enabled, the Hill Descent Control telltale will be solid and a message will display in the information display. • At speeds above 20 mph (32 km/h): When the Hill Descent Control switch is pressed, the Hill Descent Control system will be enabled, the telltale in the cluster will not be illuminated and a message will be displayed in the information display. Terrain Response (If Equipped) Refer to the Information Displays for additional Hill Descent Control messages. See Information Messages (page 100). 178 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Parking Aids Note: The outer sensors may detect the side walls of a garage. If the distance between the outer sensors and the side wall remains constant for three seconds, the alert will turn off. As you continue the inner sensors will detect objects directly behind your vehicle. PARKING AID (If Equipped) WARNINGS The system does not relieve you of your responsibility to drive with due care and attention. If your vehicles has a non-Ford approved trailer tow module the system may not correctly detect objects. Rear Parking Aid The rear sensors are only active when the transmission is in reverse (R). As your vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is less than 10 in (25 cm) away, the warning sounds continuously. If the system detects a stationary or receding object farther than 10 in (25 cm) from the corners of the bumper, the tone sounds for only three seconds. Once the system detects an object approaching, the warning sounds again. The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections. The sensors may not detect objects with surfaces that absorb ultrasonic waves. The system does not detect objects that are moving away from your vehicle. They will only be detected shortly after they start to move toward your vehicle. Take particular care when reversing with a tow ball arm or a rear fitted accessory. For example, a bicycle carrier. The rear parking aid will only indicate the approximate distance from the rear bumper to an object. Note: If you use a high pressure spray to wash your vehicle, only spray the sensors briefly from a distance not less than 8 in (20 cm). Note: If your vehicle has a tow ball arm, the system is turned off automatically when trailer lamps (or lighting boards) are connected to the 13-pin socket through a Ford approved trailer tow module. E130178 Coverage area of up to 6 ft (1.8 m) from the rear bumper. There may be decreased coverage area at the outer corners of the bumper. Note: Keep the sensors free from dirt, ice or snow. Do not clean with sharp objects. Note: The system may emit false alerts if it detects a signal using the same frequency as the sensors or if your vehicle is fully loaded. 179 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Parking Aids The system detects certain objects while the transmission is in reverse (R): • Your vehicle is moving toward a stationary object at a speed of 3 mph (5 km/h) or less. • Your vehicle is not moving, but a moving object is approaching the rear of your vehicle at a speed of 3 mph (5 km/h) or less. • Your vehicle is moving at a speed of less than 3 mph (5 km/h) and a moving object is approaching the rear of your vehicle at a speed of less than 3 mph (5 km/h). WARNINGS When manual zoom is enabled (Level 1, Level 2 or Level 3), the full area behind your vehicle will not be shown. Be aware of your surroundings when using the manual zoom feature. The rear view camera system provides a video image of the area behind your vehicle. During operation, lines appear in the display which represent your vehicle’s path and proximity to objects behind your vehicle. REAR VIEW CAMERA (If Equipped) WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage. Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system. E163192 The camera is located on the tailgate. Using the Rear View Camera System Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle. The rear view camera system displays what is behind your vehicle when you place the transmission in reverse (R). Use caution when using the rear video camera and the tailgate is ajar. If the tailgate is ajar, the camera will be out of position and the video image may be incorrect. All guidelines will be removed when the tailgate is ajar. Use caution when turning camera features on or off while in reverse (R). Make sure your vehicle is not moving. 180 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Parking Aids The system uses three types of guides to help you see what is behind your vehicle: • Active guidelines: Show the intended path of your vehicle when reversing. • Fixed guidelines: Show the actual path your vehicle is moving while reversing in a straight line. This can be helpful when backing into a parking space or aligning your vehicle with another object behind you. • Centerline: Helps align the center of your vehicle with an object (for example, a trailer). After changing a system setting, the touch screen shows a preview of the selected features. Guidelines and the Centerline Note: Active guidelines and fixed guidelines are only available when the transmission is in reverse (R). Note: The centerline is only available if Active or Fixed guidelines are on. A Note: If the transmission is in reverse (R) and the luggage compartment is ajar, no rear view camera features are displayed. B C D E Note: If the image does not turn off while the transmission is not in reverse (R) and your driving over a speed of 5 mph (8 km/h), have the system inspected by an authorized dealer. Note: When towing, the camera only sees what is being towed behind your vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged. The camera may not operate correctly under the following conditions: • Nighttime or dark areas if the reverse lamps are not operating. • Mud, water or debris obstructs the camera's view. Clean the lens with a soft, lint-free cloth and non-abrasive cleaner. • The camera is misaligned due to damage to the rear of your vehicle. F E142436 To access any of the rear view camera system settings, make the following selections in the touch screen when the transmission is not in reverse (R): • Menu > Vehicle > Rear View Camera 181 Super Duty (TFA) Canada/United States of America, enUSA, First Printing A Active guidelines B Centerline C Fixed guideline: Green zone D Fixed guideline: Yellow zone E Fixed guideline: Red zone F Rear bumper Parking Aids Manual Zoom Fixed guidelines are always shown in the display, but the active guidelines only display when the steering wheel is turned. To use active guidelines, turn the steering wheel to point the guidelines toward an intended path. If the steering wheel position is changed while reversing, the vehicle might deviate from the original intended path. WARNING When manual zoom is on, the full area behind your vehicle is not shown. Be aware of your surroundings when using the manual zoom feature. The active guidelines fade in and out depending on the steering wheel position. The active guidelines are not shown when the steering wheel position is straight. Note: Manual zoom is only available when the transmission is in reverse (R). Note: When manual zoom is enabled, only the centerline is shown. Always use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are farther away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side view mirrors and rear view mirror to get better coverage on both sides and rear of your vehicle. This feature allows you to get a closer view of an object behind your vehicle (for example, a trailer). The zoomed image keeps the bumper in the image to provide a reference. The zoom is only active while the transmission is in reverse (R). When the transmission is shifted out of reverse (R), the feature automatically turns off and must be reset when it is used again. Enhanced Park Aids Selectable settings for this feature is OFF, Level 1, Level 2 and Level 3. The selected level will appear between the buttons (for example, Level 1) The default setting for the manual zoom is OFF. Note: Enhanced park aids is only available when the transmission is in reverse (R). Note: The reverse sensing system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. Rear Camera Delay When shifting the transmission out of reverse (R) and into any gear other than park (P), the camera image remains in the display until your vehicle speed reaches 5 mph (8 km/h). This occurs when the rear camera delay feature is on or until a radio button is selected. The system uses red, yellow and green highlights which appear on top of the video image when an object is detected by the reverse sensing system. The alert highlights the closest object detected. The reverse sensing alert can be disabled and if visual park aid alert is enabled, highlighted areas are still displayed. Selectable settings for this feature are ON and OFF. The default setting for the rear camera delay is ON. Selectable settings for this feature are ON and OFF. 182 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Cruise Control (If Equipped) Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. You can use cruise control when your vehicle speed is greater than 20 mph (30 km/h). The indicator will appear in the instrument cluster. E71340 Setting a Speed 1. Accelerate to the desired speed. 2. Press and release SET+. 3. Take your foot off the accelerator pedal. USING CRUISE CONTROL WARNINGS Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death. The indicator will change colors in the instrument cluster. Changing the Set Speed When you are going downhill, your vehicle speed may increase above the set speed. The system will not apply the brakes. Change down a gear to assist the system in maintaining the set speed. Failure to do so could result in loss of vehicle control, serious injury or death. Note: If you accelerate by pressing the accelerator pedal, the set speed will not change. When you release the accelerator pedal, you will return to the speed that you previously set. • Note: Cruise control will disengage if the vehicle speed decreases more than 10 mph (16 km/h) below your set speed while driving uphill. • • Press and hold SET+ or SET-. Release the control when you reach the desired speed. Press and release SET+ or SET-. The set speed will change in approximately 1 mph (2 km/h) increments. Press the accelerator or brake pedal until you reach the desired speed. Press and release SET+. Canceling the Set Speed Press CNCL or tap the brake pedal. You will not erase the set speed. Resuming the Set Speed Press and release RSM. Switching Cruise Control Off E163053 Note: You will erase the set speed if you switch the system off. The cruise controls are located on the steering wheel. Press and release OFF or switch the ignition off. 183 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Driving Aids STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than three to five seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level (below the MIN mark on the reservoir). • Some noise is normal during operation. If excessive, check for low power steering pump fluid level before seeking service by your dealer. • Heavy or uneven efforts may be caused by low power steering fluid. Check for low power steering pump fluid level before seeking service by your dealer. • Do not fill the power steering pump reservoir above the MAX mark on the reservoir, as this may result in leaks from the reservoir. If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper vehicle alignment If any steering components are serviced or replaced, install new fasteners (many are coated with thread adhesive or have prevailing torque features which may not be re-used). Never re-use a bolt or nut. Torque fasteners to specifications. A high crown in the road or high crosswinds may also make the steering seem to wander or pull. 184 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Load Carrying the following terms for determining your vehicle’s weight ratings, with or without a trailer, from the vehicle’s Tire Label or Safety Compliance Certification Label: Base Curb Weight - is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight - is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment. LOAD LIMIT Vehicle Loading - with and without a Trailer This section will guide you in the proper loading of your vehicle, trailer or both, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance. Before loading your vehicle, familiarize yourself with PAYLOAD E143816 kg OR XXX lb.” for maximum payload. The payload listed on the Tire Label is the maximum payload for the vehicle as built by the assembly plant. If you install any aftermarket or authorized-dealer installed equipment on the vehicle, you must subtract the weight of the equipment from the payload listed on the Tire Label in order to determine the new payload. Payload - is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver door (vehicles exported outside the US and Canada may not have a Tire Label). Look for “THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX 185 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Load Carrying Example only: WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. E210944 E210945 CARGO E143817 186 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Load Carrying Cargo Weight - includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) - is the total weight placed on each axle (front and rear) including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) - is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position. The total load on each axle must never exceed its Gross Axle Weight Rating. Note: For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer. GVW E143818 Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position. The Gross Vehicle Weight must never exceed the Gross Vehicle Weight Rating. GVW (Gross Vehicle Weight) is the Vehicle Curb Weight, plus cargo, plus passengers. GVWR (Gross Vehicle Weight Rating) - is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). It is shown on the 187 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Load Carrying Example only: E198828 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. GCW GVW E143819 188 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Load Carrying Tongue Load or Fifth Wheel King Pin Weight - refers to the amount of the weight that a trailer pushes down on a trailer hitch. Examples: For a 5000 pound (2268 kilogram) conventional trailer, multiply 5000 by 0.10 and 0.15 to obtain a proper tongue load range of 500 to 750 pounds (227 to 340 kilograms). For an 11500 pound (5216 kilogram) fifth wheel trailer, multiply by 0.15 and 0.25 to obtain a proper king pin load range of 1725 to 2875 pounds (782 to 1304 kilograms). GCW (Gross Combined Weight) - is the Gross Vehicle Weight plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) - is the maximum allowable weight of the vehicle and the loaded trailer, including all cargo and passengers, that the vehicle can handle without risking damage. (Important: The towing vehicle’s braking system is rated for operation at Gross Vehicle Weight Rating, not at Gross Combined Weight Rating.) Separate functional brakes should be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle. The Gross Combined Weight must never exceed the Gross Combined Weight Rating. Maximum Loaded Trailer Weight - is the highest possible weight of a fully loaded trailer the vehicle can tow. It assumes a vehicle with mandatory options, driver and front passenger weight (150 pounds [68 kilograms] each), no cargo weight (internal or external) and a tongue load of 10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel trailer). Consult an authorized dealer (or the RV and Trailer Towing Guide available at an authorized dealer) for more detailed information. WARNINGS Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label. Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations. Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. Steps for determining the correct load limit: 189 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Load Carrying 1. Locate the statement "The combined weight of occupants and cargo should never exceed XXX kg or XXX lb." on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lb. 4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lb. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lb. (1400-750 (5 x 150) = 650 lb.). 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. 6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle. The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity: *Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You decide to go golfing. Is there enough load capacity to carry you, four of your friends and all the golf bags? You and four friends average 220 pounds (99 kilograms) each and the golf bags weigh approximately 30 pounds (13.5 kilograms) each. The calculation would be: 1400 (5 x 220) - (5 x 30) = 1400 - 1100 - 150 = 150 pounds. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kilograms - (5 x 99 kilograms) (5 x 13.5 kilograms) = 635 - 495 67.5 = 72.5 kilograms. *Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past two years. Measuring the inside of the vehicle with the rear seat folded down, you have room for twelve 100-pound (45-kilogram) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 pounds (99 kilograms), the calculation would be: 1400 (2 x 220) - (12 x 100) = 1400 - 440 - 1200 = - 240 pounds. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would 190 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Load Carrying be: 635 kilograms - (2 x 99 kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms). If you remove three 100-pound (45-kilogram) cement bags, then the load calculation would be: 1400 - (2 x 220) - (9 x 100) = 1400 - 440 900 = 60 pounds. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms. The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position. Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles WARNING Loaded vehicles may handle differently than unloaded vehicles. Extra precautions, such as slower speeds and increased stopping distance, should be taken when driving a heavily loaded vehicle. Your vehicle can haul more cargo and people than most passenger cars. Depending upon the type and placement of the load, hauling cargo and people may raise the center of gravity of the vehicle. 191 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing TOWING A TRAILER Load Placement WARNINGS Do not exceed the GVWR or the GAWR specified on the certification label. Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury. To help minimize how trailer movement affects your vehicle when driving: • Load the heaviest items closest to the trailer floor. • Load the heaviest items centered between the left and right side trailer tires. • Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue. Do not allow the final trailer tongue weight to go above or below 10-15% of the loaded trailer weight. • Select a tow bar with the correct rise or drop. When both the loaded vehicle and trailer are connected, the trailer frame should be level, or slightly angled down toward your vehicle, when viewed from the side. When driving with a trailer or payload, a slight takeoff vibration or shudder may be present due to the increased payload weight. Additional information regarding proper trailer loading and setting your vehicle up for towing is located in another chapter of this manual. See Load Limit (page 185). You can also find information in the RV & Trailer Towing Guide available at your authorized dealer, or online. Your vehicle may have electrical items, such as fuses or relays, related to towing. See the Fuses chapter. Your vehicle's load capacity designation is by weight, not by volume, so you cannot necessarily use all available space when loading a vehicle or trailer. Towing a trailer places an extra load on your vehicle's engine, transmission, axle, brakes, tires and suspension. Inspect these components periodically during, and after, any towing operation. 192 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing RV & Trailer Towing Guide Online Website http://www.fleet.ford.com/towing-guides/ RECOMMENDED TOWING WEIGHTS TRAILER SWAY CONTROL (If Equipped) Note: Make sure to take into consideration trailer frontal area. 2 Do not exceed 60 feet (5.6 2 meters ) trailer frontal area for conventional trailers. Do not 2 2 exceed 75 feet (6.9 meters ) trailer frontal area for 5th wheel and gooseneck trailers. Note: Exceeding this limitation may significantly reduce the performance of your towing vehicle. Selecting a trailer with a low aerodynamic drag and rounded front design helps optimize performance and fuel economy. Note: For high altitude operation, reduce the gross combined weight by 2% per 1000 feet (300 meters) starting at the 1000 foot (300 meter) elevation point. Note: Certain states require electric trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as your vehicle's electrical system may not include the wiring connector needed to use electric trailer brakes. WARNING Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation. Note: This feature does not prevent trailer sway, but reduces it once it begins. Note: This feature cannot stop all trailers from swaying. Note: In some cases, if vehicle speed is too high, the system may activate multiple times, gradually reducing vehicle speed. This feature applies your vehicle brakes at individual wheels and, if necessary, reduces engine power. If the trailer begins to sway, the stability control light flashes and the message TRAILER SWAY REDUCE SPEED appears in the information display. The first thing to do is slow your vehicle down, then pull safely to the side of the road and check for proper tongue load and trailer load distribution. See Load Carrying (page 185). 193 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing Your vehicle may tow a trailer provided the maximum trailer weight is less than or equal to the maximum trailer weight listed for your vehicle configuration on the following chart. Pickup and box delete Vehicle Engine Rear axle ratio Maximum GCWR 3.73 19000 lb (8618 kg) 4.30 22000 lb (9979 kg) 3.31, 3.55 23500 lb (10659 kg) 3.73 19000 lb (8618 kg) 4.30 22000 lb (9979 kg) 3.31, 3.55 23500 lb (10659 kg) 3.73 19500 lb (8845 kg) 4.30 22500 lb (10206 kg) 3.73 31900 lb (14470 kg) 4.30 35000 lb (15875 * kg) 4.30 40400 lb (18325 kg) 6.2L gas F-250 6.7L diesel F-350 single rear wheel 6.2L gas 6.7L diesel 6.2L gas F-350 dual rear wheel 6.7L diesel F-450 * 6.7L diesel Requires optional GCWR Package. 194 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing Chassis cab Vehicle F-350 single rear wheel Rear axle ratio Maximum GCWR 3.73 19000 lb (8618 kg) 4.30 22000 lb (9979 kg) 3.73 23500 lb (10659 kg) 3.73 19500 lb (8845 kg) 4.30 22500 lb (10206 kg) 6.7L diesel 3.73, 4.10 24500 lb (11113 kg) 6.8L gas 4.88 26000 lb (11793 kg) 4.10 26000 lb (11793 kg) 4.30 30000 lb * (13608 kg) 4.88 26000 lb (11793 kg) 4.10 26000 lb (11793 kg) 4.30 35000 lb (15875 * kg) 4.88 26000 lb (11793 kg) Engine 6.2L gas 6.7L diesel F-350 dual rear wheel 6.2L gas F-450 6.7L diesel 6.8L gas F-550 (17500/ 18000 lb GVWR) F-550 (19000/ 19500 lb GVWR) 6.7L diesel 6.8L gas 195 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing Chassis cab Vehicle Engine Rear axle ratio Maximum GCWR 26000 lb (11793 kg) 6.7L diesel * 4.88 35000 lb (15875 * kg) Requires optional GCWR Package. Note: Consult an authorized dealer to determine the maximum trailer weight allowed for your vehicle if you are not sure. Calculating the Maximum Loaded Trailer Weight for Your Vehicle 1. Start with the gross combined weight rating for your vehicle model and axle ratio. See the previous chart. 2. Subtract all of the following that apply to your vehicle: • Vehicle curb weight • Hitch hardware weight, such as a draw bar, ball, locks or weight distributing hardware • Driver weight • Passenger(s) weight • Payload, cargo and luggage weight • Aftermarket equipment weight. This equals the maximum loaded trailer weight for this combination. Note: The trailer tongue load is considered part of the payload for your vehicle. Reduce the total payload by the final trailer tongue weight. ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing: • Do not tow a trailer until you drive your vehicle at least 1000 miles (1600 kilometers). • Consult your local motor vehicle laws for towing a trailer. • See the instructions included with towing accessories for the proper installation and adjustment specifications. • Service your vehicle more frequently if you tow a trailer. See your scheduled maintenance information. • If you use a rental trailer, follow the instructions the rental agency gives you. See Load limits in the Load Carrying chapter for load specification terms found on the tire label and Safety Compliance label and instructions on calculating your vehicle's load. 196 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing Dynamic Hitching Using the Rear View Camera System Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight. Note: Active guidelines and fixed guidelines are only available when the transmission is in reverse (R). Trailer Towing Connector Use the centerline (B) guideline to assist you in setting your steering wheel properly to help align the trailer hitch and tongue. A B C D E E163167 When attaching the trailer wiring connector to your vehicle, only use a proper fitting connector that works with the vehicle and trailer functions. Some seven-position connectors may have the SAE J2863 logo, which confirms that it is the proper wiring connector and works correctly with your vehicle. Color Function Yellow Left turn signal and stop lamp White Ground (-) Blue Electric brakes Green Right turn signal and stop lamp Orange Battery (+) Brown Running lights Grey Reverse lights D Fixed guideline: Yellow zone E Fixed guideline: Red zone F Rear bumper F E142436 197 Super Duty (TFA) Canada/United States of America, enUSA, First Printing A Active guidelines B Centerline C Fixed guideline: Green zone Towing Weight-distributing Hitches Fixed guidelines are always shown in the display, but the active guidelines only display when the steering wheel is turned. To use active guidelines, turn the steering wheel to point the guidelines toward an intended path. If the steering wheel position is changed while reversing, your vehicle might deviate from the original intended path. WARNING Do not adjust a weight-distributing hitch to any position where the rear bumper of the vehicle is higher than it was before attaching the trailer. Doing so will defeat the function of the weight-distributing hitch, which may cause unpredictable handling, and could result in serious personal injury. The active guidelines fade in and out depending on the steering wheel position. The active guidelines are not shown when the steering wheel position is straight. When hooking-up a trailer using a weight-distributing hitch, always use the following procedure: Always use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are farther away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side view mirrors and rear view mirror to get better coverage on both sides and rear of your vehicle. 1. 2. 3. Refer to the Rear View Camera section for additional information. See Rear View Camera (page 180). 4. Hitches 5. WARNING On pick-up trucks, the trailer hitch provided on this vehicle enhances crash protection for the fuel system. Do not remove! 6. Do not use a hitch that either clamps onto the bumper or attaches to the axle. You must distribute the load in your trailer so that 10-15% for conventional towing or 15-25% for fifth wheel towing of the total weight of the trailer is on the tongue. Once the trailer is level or slightly nose down toward the vehicle: • Lock the bar tension adjuster in place. • Check that the trailer tongue securely attaches and locks onto the hitch. • Install safety chains, lighting, and trailer brake controls as required by law or the trailer manufacturer. 198 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Park the loaded vehicle, without the trailer, on a level surface. Measure the height to the top of your vehicle's front wheel opening on the fender. This is H1. Attach the loaded trailer to your vehicle without the weight-distributing bars connected. Measure the height to the top of your vehicle's front wheel opening on the fender a second time. This is H2. Install and adjust the tension in the weight-distributing bars so that the height of your vehicle's front wheel opening on the fender is approximately halfway between H1 and H2. Check that the trailer is level or slightly nose down toward your vehicle. If not, adjust the ball height accordingly and repeat Steps 2-6. Towing Fifth-wheel Trailer Hitch (If Equipped) the trailer and tow vehicle for turns up to 90 degrees. Failure to follow this recommendation could result in the trailer contacting the cab of the tow vehicle during tight turns that are typical during low-speed parking and turning maneuvers. This contact could result in damage to the trailer and tow vehicle. WARNINGS The mounting pads in the bed are specifically designed for certain fifth-wheel trailer hitches and gooseneck ball hitches. Do not use these mounting pads for other purposes. Doing so could result in vehicle structural damage, loss of vehicle control, and personal injury. Contact an authorized dealer to purchase gooseneck and fifth-wheel hitches that are compatible with your vehicle. Safety Chains Note: Do not attach safety chains to the bumper. Always connect the safety chains to the frame or hook retainers of your vehicle hitch. Towing trailers beyond the maximum limit of the towing system could result in vehicle structural damage, loss of vehicle control and personal injury. To connect the safety chains, cross the chains under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground. The hitch rating listed on the trailer hitch label is the maximum possible trailer rating. To find the maximum trailer weight allowed for your specific vehicle, consult an authorized dealer or the RV & Trailer Towing Guide provided by an authorized dealer. Trailer Brakes WARNING Do not connect a trailer's hydraulic brake system directly to your vehicle's brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase. Your vehicle may be equipped with a fifth-wheel prep package. This package enables your vehicle to accept certain fifth-wheel trailer hitches and gooseneck ball hitches. The fifth-wheel trailer hitch attaches to the four mounting pads in the pick-up bed. An optional 7-pin trailer wiring connector may be in the bed as well. The gooseneck ball hitch is a separate mounting pad from the fifth-wheel hitch, located in the center of the bed. Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer's specifications. The trailer brakes must meet local and federal regulations. The rating for the tow vehicle's braking system operation is at the gross vehicle weight rating, not the gross combined weight rating. Shorter pick-up boxes, such as the 6½-foot box on the F-250 and F-350, provide less clearance between the cab and the fifth-wheel and gooseneck trailer compared to longer box pick-ups, such as an 8-foot box on the F-250 or F-350. When selecting a trailer and tow vehicle, it is critical to check that this combination provides clearance between the front of Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 pounds (680 kilograms) when loaded. 199 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing Integrated Trailer Brake Controller The controller user interface consists of the following: (If Equipped) A: + and - (Gain adjustment buttons): Pressing these buttons adjusts the controller's power output to the trailer brakes in 0.5 increments. You can increase the gain setting to 10.0 (maximum trailer braking) or decrease it to 0 (no trailer braking). Pressing and holding a button raises or lowers the setting continuously. The gain setting displays in the message center as follows: TBC GAIN = XX.X. WARNING The Ford trailer brake controller has been verified to be compatible with trailers having electric-actuated drum brakes (one to four axles) and some electric-over-hydraulic brakes. It will not activate hydraulic surge-style trailer brakes. It is the responsibility of the customer to ensure that the trailer brakes are adjusted appropriately, functioning normally and all electric connections are properly made. Failure to do so may result in loss of vehicle control, crash or serious injury. B: Manual control lever: Slide the control lever to the left to switch on the trailer's electric brakes independent of the tow vehicle's. See the following Procedure for adjusting gain section for instructions on proper use of this feature. If you use the manual control while the brake is also applied, the greater of the two inputs determines the power sent to the trailer brakes. A • B Trailer brake control messages appear in the information display as follows: • TBC GAIN = XX.X NO TRAILER: Shows the current gain setting. • TBC GAIN = XX.X OUTPUT=/ / / / / /: Displays when braking. The bars indicate the amount of power going to the trailer brakes. • TRAILER CONNECTED: Displays when the system senses a correct trailer wiring connection. • TRAILER DISCONNECTED: Displays when the system senses a trailer disconnection. E163166 When used properly, the trailer brake controller assists in smooth and effective trailer braking by powering the trailer’s electric or electric-over-hydraulic brakes with a proportional output based on the towing vehicle’s brake pressure. You can adjust the amount of initial trailer brake output by selecting one of three settings through the message center. Ford has tested the trailer brake controller to be compatible with several major brands of electric-over-hydraulic trailer brakes. Contact an authorized dealer for information on which brands you can use. 200 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Stop lamps: Using the manual control lever lights both the trailer brake lamps and your vehicle brake lamps. Towing 5. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20-25 mph (30-40 km/h) and squeeze the manual control lever completely. 6. If the trailer wheels lock up, indicated by squealing tires, reduce the gain setting. If the trailer wheels turn freely, increase the gain setting. Repeat Steps 5 and 6 until the gain setting is at a point just below trailer wheel lock-up. If towing a heavier trailer, trailer wheel lock-up may not be attainable even with the maximum gain setting of 10. Trailer Brake Effort Setting The trailer brake controller allows the user to customize how aggressively the trailer brakes engage. The default value is "Low" and is the recommended setting for most trailers. If your trailer's brakes require more initial voltage, or if you prefer more aggressive trailer braking, then select either the "Medium" or the "High" setting. See Information Displays (page 89). Procedure for Adjusting Gain Note: Only perform this procedure in a traffic-free environment at speeds of approximately 20-25 mph (30-40 km/h). Information Display Warning Messages The gain setting adjusts the trailer brake controller for the specific towing condition. You should change the setting as towing conditions change. Changes to towing conditions include trailer load, vehicle load, road conditions and weather. Note: An authorized dealer can diagnose the trailer brake controller to determine exactly which trailer fault has occurred. However, your Ford warranty does not cover this diagnosis if the fault is with the trailer. The gain should be set to provide the maximum trailer braking assistance while making sure the trailer wheels do not lock when using the brakes. Locked trailer wheels may lead to trailer instability. TRAILER BRAKE MODULE FAULT Displays in response to faults sensed by the trailer brake controller, accompanied by a single tone. If this message appears, contact an authorized dealer as soon as possible for diagnosis and repair. The controller may still function, but with degraded performance. 1. Make sure the trailer brakes are in good working condition, functioning normally and properly adjusted. See your trailer dealer if necessary. 2. Hook up the trailer and make the electrical connections according to the trailer manufacturer's instructions. 3. When you plug in a trailer with electric or electric-over-hydraulic brakes, TRAILER CONNECTED appears in the information display. 4. Use the gain adjustment (+ and -) buttons to increase or decrease the gain setting to the desired starting point. A gain setting of 6.0 is a good starting point for heavier loads. WIRING FAULT ON TRAILER Displays when there is a short circuit on the electric brake output wire. If this message displays, with no trailer connected, the problem is with your vehicle wiring or trailer brake controller. Contact an authorized dealer. 201 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing If the message only displays with a trailer connected, the problem is with the trailer wiring. Consult your trailer dealer for assistance. This can be a short to ground (such as a chaffed wire), short to voltage (such as a pulled pin on trailer emergency breakaway battery) or the trailer brakes may be drawing too much current. • • Points to Remember Note: Do not attempt removal of the trailer brake controller without consulting the Workshop Manual. Damage to the unit may result. • • • • • • Adjust gain setting before using the trailer brake controller. Adjust gain setting, using the procedure above, whenever road, weather, trailer or vehicle loading conditions change from when the gain was initially set. Only use the manual control lever for proper adjustment of the gain during trailer setup. Misuse, such as application during trailer sway, could cause instability of trailer or tow vehicle. Avoid towing in adverse weather conditions. The trailer brake controller does not provide anti-lock control of the trailer wheels. Trailer wheels can lock up on slippery surfaces, resulting in reduced stability of trailer and tow vehicle. The trailer brake controller is equipped with a feature that reduces output at vehicle speeds below 11 mph (18 km/h) so trailer and vehicle braking is not jerky or harsh. This feature is only active when applying the brakes using your vehicle's brake pedal, not the controller. Trailer Lamps WARNING Never connect any trailer lamp wiring to the vehicle's tail lamp wiring; this may damage the electrical system resulting in fire. Contact your authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required. Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working. Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles. When Towing a Trailer • • 202 Super Duty (TFA) Canada/United States of America, enUSA, First Printing The controller interacts with the brake control system and powertrain control system of your vehicle to provide the best performance on different road conditions. Your vehicle's brake system and the trailer brake system work independently of each other. Changing the gain setting on the controller does not affect the operation of your vehicle's brakes. When you switch the engine off, the controller output is disabled and the display and module shut down. Do not drive faster than 70 mph (113 km/h) during the first 500 miles (800 kilometers). Do not make full-throttle starts. Towing • • • • • • • • • 1. Turn the steering wheel to point your vehicle tires away from traffic flow. 2. Set your vehicle parking brake. 3. Place the automatic transmission in position P. 4. Place wheel chocks in front and back of the trailer wheels. (Chocks not included with vehicle.) Check your hitch, electrical connections and trailer wheel lug nuts thoroughly after you have traveled 50 miles (80 kilometers). When stopped in congested or heavy traffic during hot weather, place the gearshift in position P to aid engine and transmission cooling and to help A/C performance. Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades. Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective. If your transmission is equipped with a Grade Assist or Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling. If your vehicle is equipped with AdvanceTrac with RSC, this system may turn on during typical cornering maneuvers with a heavily loaded trailer. This is normal. Turning the corner at a slower speed while towing may reduce this tendency. If you are towing a trailer frequently in hot weather, hilly conditions, at the gross combined weight rating (or any combination of these factors), consider refilling your rear axle with synthetic gear lubricant (if the axle is not already filled with it). See Capacities and Specifications (page 303). Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually. Avoid parking on a grade. However, if you must park on a grade: Your vehicle may be equipped with a temporary or conventional spare tire. A "temporary" spare tire is different in size (diameter or width), tread-type (All-Season or All Terrain) or is from a different manufacturer than the road tires on your vehicle. Consult information on the tire label or Safety Compliance label for limitations when using. Launching or Retrieving a Boat or Personal Watercraft (PWC) Note: Disconnect the wiring to the trailer before backing the trailer into the water. Note: Reconnect the wiring to the trailer after you remove the trailer from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of the rear bumper. • Do not allow waves to break higher than 6 inches (15 centimeters) above the bottom edge of the rear bumper. Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the components. • Affecting driveability, emissions, and reliability. 203 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing Replace the rear axle lubricant anytime the rear axle has been submerged in water. Water may have contaminated the rear axle lubricant, which is not normally checked or changed unless a leak is suspected or other axle repair is required. • TOWING POINTS • • WARNINGS Using recovery hooks is dangerous and should only be done by a person familiar with proper vehicle recovery safety practices. Improper use of recovery hooks may cause hook failure or separation from the vehicle and could result in serious injury or death. • • Always slowly remove the slack from the recovery strap prior to pulling. Failure to do so can introduce significantly higher loads which can cause the recovery hooks to break off, or the recovery strap to fail which can cause serious injury or death. • Never link two straps together with a clevis pin. These heavy metal objects could become projectiles if the strap breaks and can cause serious injury or death. Your vehicle comes equipped with frame-mounted front recovery hooks. These hooks should never have a load applied to them greater than the gross vehicle weight rating of your vehicle. Before using recovery hooks: • Make sure all attaching points are secure and capable of withstanding the applied load. • Never use chains, cables or tow straps with metal hook ends. 204 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Only use recovery straps that have a minimum breaking strength two to three times the gross vehicle weight of the stuck vehicle. Make sure the recovery strap is in good condition and free of visible cuts, tears or damage. Use a damper device such as a tarp, heavy blanket or piece of carpet draped over the recovery strap to help absorb the energy in the event the strap breaks. Make sure the stuck vehicle is not loaded heavier than its gross vehicle weight rating specified on the certification label. Always align the tow vehicle and stuck vehicle in a straight line (within 10 degrees). Keep bystanders to the sides of the vehicle, at a distance of at least twice the length of the recovery strap. This helps avoid injury from the hazard of a recovery hook or strap breaking, or a vehicle lurching into their path. Towing It is acceptable to have your two-wheel drive vehicle towed with the front wheels on the ground (without dollies) and the rear wheels off the ground. TRANSPORTING THE VEHICLE We recommend towing a four-wheel drive vehicle with all wheels off the ground, such as using a wheel lift and dollies or flatbed equipment. However, it is acceptable to use a wheel lift to raise the rear of your vehicle so long as, depending on vehicle configuration, you perform the following before towing: • • Note: Towing an electronic shift-on-the-fly four-wheel drive vehicle with the front wheels on the ground without disengaging the front hubs may cause damage to the automatic transmission. E143886 Note: Towing a two-wheel drive vehicle or an electronic shift-on-the-fly four-wheel drive vehicle with the rear wheels on the ground for more than 50 miles (80 km) or faster than 35 mph (56 km/h) may cause damage to the automatic transmission. If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Note: Using wheel lift equipment to tow a dual rear wheel vehicle requires removing an outer rear wheel before towing. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. 205 Super Duty (TFA) Canada/United States of America, enUSA, First Printing If your vehicle is equipped with a manual-shift transfer case, make sure the front wheel hub locks are in the FREE position before towing. If your vehicle is equipped with an electronic shift-on-the-fly transfer case, make sure you turn the four-wheel drive control to the 2H position before towing. Towing TOWING THE VEHICLE ON FOUR WHEELS Two-wheel Drive Vehicles and Four-wheel Drive Vehicles Equipped with an Electronic-shift Transfer Case Emergency Towing Do not tow your vehicle with any wheels on the ground, as vehicle or transmission damage may occur. It is recommended to tow your vehicle with all four (4) wheels off the ground, such as when using a car-hauling trailer. Otherwise, you cannot tow your vehicle. If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: • Your vehicle is facing forward for towing in a forward direction. • Place the transmission in position N. If you cannot move the transmission into N, you may need to override it. See Transmission (page 151). • Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 mi (80 km). Four-wheel Drive Vehicles Equipped with a Manual-shift Transfer Case 1. Put the transmission in position N. 2. Put the transfer case in position N. 3. Put the hub locks in the FREE position. Always make sure that both hub locks are set to the same position. WARNING If your vehicle has a steering wheel lock make sure the ignition is in the accessory or on position when being towed. Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering your vehicle. See Climate Control (page 110). Follow these guidelines if you have a need for recreational towing, such as towing your vehicle behind a motorhome. We designed these guidelines to prevent damage to your transmission. 206 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Driving Hints Avoid these actions; they reduce your fuel economy: • Sudden accelerations or hard accelerations. • Revving the engine before turning it off. • Idle for periods longer than one minute. • Warm up your vehicle on cold mornings. • Use the air conditioner or front defroster. • Use the speed control in hilly terrain. • Rest your foot on the brake pedal while driving. • Drive a heavily loaded vehicle or tow a trailer. • Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kilogram] of weight carried). • Driving with the wheels out of alignment. BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. Avoid driving too fast during the first 1000 miles (1600 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Do not tow during the first 1000 miles (1600 kilometers). ECONOMICAL DRIVING Your fuel economy is affected by several things, such as how you drive, the conditions you drive under, and how you maintain your vehicle. You may improve your fuel economy by keeping these things in mind: • Accelerate and slow down in a smooth, moderate fashion. • Drive at steady speeds without stopping. • Anticipate stops; slowing down may eliminate the need to stop. • Combine errands and minimize stop-and-go driving. • Close the windows for high-speed driving. • Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15% less fuel than traveling at 65 mph [105 km/h]). • Keep the tires properly inflated and use only the recommended size. • Use the recommended engine oil. • Perform all regularly scheduled maintenance. Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economy at any speed. • Adding certain accessories to your vehicle (for example bug deflectors, rollbars, light bars, running boards, ski racks or luggage racks) may reduce fuel economy. • To maximize the fuel economy, drive with the tonneau cover installed (if equipped). • Using fuel blended with alcohol may lower fuel economy. • Fuel economy may decrease with lower temperatures during the first 8–10 miles (12–16 kilometers) of driving. • Driving on flat terrain offers improved fuel economy as compared to driving on hilly terrain. 207 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Driving Hints • • • • Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal. Four-wheel-drive operation (if equipped) is less fuel efficient than two-wheel-drive operation. Close the windows for high-speed driving. • • • Lightly press the brake pedal to dry the brakes and to check that they work. Check that the horn works. Check that the exterior lights work. Turn the steering wheel to check that the steering power assist works. FLOOR MATS WARNINGS Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways. DRIVING THROUGH WATER WARNING Do not drive through flowing or deep water as you may lose control of your vehicle. Note: Driving through standing water can cause vehicle damage. Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury. Note: Engine damage can occur if water enters the air filter. Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the wheel hubs. Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position. Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle. Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation. E176913 When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so: 208 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Driving Hints Installing the Snowplow WARNINGS Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that have been removed for cleaning or replacement. Weight limits and guidelines for selecting and installing the snowplow are in the Ford Truck Body Builders Layout Book, snowplow section, found at www.fleet.ford.com/truckbbas. A typical installation affects the following: Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. • Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operation causing a loss of vehicle control. • E142666 To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. • To remove the floor mat, reverse the installation procedure. SNOWPLOWING • Ford recommends that the Super Duty F-Series used for snow removal include the snowplow package option. • 209 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Certification to government safety laws such as occupant protection and airbag deployment, braking, and lighting. Look for an Alterer’s Label on the vehicle from the snowplow installer certifying that the installation meets all applicable Federal Motor Vehicle Safety Standards (FMVSS). The Total Accessory Reserve Capacity (TARC) is on the lower right side of the vehicle’s Safety Compliance Certification Label. This applies to Ford-completed vehicles of 10,000 pounds (4,536 kilograms) GVWR or less. This is the weight of permanently-attached auxiliary equipment, such as snowplow frame-mounting hardware, that can be added to the vehicle and satisfy Ford compliance certification to FMVSS. Exceeding this weight may require the auxiliary equipment installer additional safety certification responsibility. The Front Accessory Reserve Capacity (FARC) is for customer convenience. Rear ballast weight behind the rear axle may be required to prevent exceeding the FGAWR, and provide front-to-rear weight balance for proper braking and steering. Front wheel toe may require re-adjustment to prevent premature uneven tire wear. Specifications are in the Ford Workshop Manual. Headlight aim may require re-adjustment. Driving Hints • • Snowplowing with your Airbag Equipped Vehicle The tire air pressures recommended for general driving are on the vehicle’s Safety Certification Label. The maximum cold inflation pressure for the tire and associated load rating is on the tire sidewall. Tire air pressure may require re-adjustment within these pressure limits to accommodate the additional weight of the snowplow installation. Federal and some local regulations require additional exterior lamps for snowplow-equipped vehicles. Consult your authorized dealer for additional information. WARNINGS Do not attempt to service, repair, or modify the airbag supplemental restraint system (SRS) or its fuses. Contact an authorized dealer. Additional equipment such as snowplow equipment may affect the performance of the airbag sensors increasing the risk of injury. Please refer to the Body Builders Layout Book for instructions about the appropriate installation of additional equipment. All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when provided with an airbag supplemental restraint system (SRS). Operating the Vehicle with the Snowplow Attached Note: Do not use your vehicle for snow removal until you have driven at least 500 mi (800 km). Ford recommends vehicle speed does not exceed 45 mph (72 km/h) when snowplowing. Your vehicle is equipped with a driver and passenger airbag supplemental restraint system. The supplemental restraint system will activate in certain frontal and offset frontal collisions when the vehicle sustains sufficient frontal deceleration. The attached snowplow blade restricts airflow to the radiator, and may cause the engine to run at a higher temperature: Attention to engine temperature is especially important when outside temperatures are above freezing. Angle the blade to maximize airflow to the radiator and monitor engine temperature to determine whether a left or right angle provides the best performance. Careless or high speed driving while plowing snow that results in sufficient vehicle decelerations can deploy the airbag. Such driving also increases the risk of accidents Never remove or defeat the tripping mechanisms designed into the snow removal equipment by its manufacturer. Doing so may cause damage to the vehicle and the snow removal equipment as well as possible airbag deployment. Follow the severe duty schedule in your Scheduled Maintenance information for engine oil and transmission fluid change intervals. Engine temperature while plowing When driving with a plow, your engine may run at a higher temperature than normal because the attached snowplow blade will restrict airflow to the radiator. 210 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Driving Hints • • If you are driving more than 15 mi (24 km) at temperatures above freezing, angle the plow blade either full left or full right to provide maximum airflow to the radiator. If you are driving less than 15 mi (24 km) at speeds up to 45 mph (72 km/h) in cold weather, you will not need to worry about blade position to provide maximum airflow. Transmission operation while plowing WARNING Do not spin the wheels at over 34 mph (55 km/h). The tires may fail and injure a passenger or bystander. • • • Shift transfer case to 4L (4WD Low) when plowing in small areas at speeds below 5 mph (8 km/h). Shift transfer case to 4H (4WD High) when plowing larger areas or light snow at higher speeds. Do not exceed 15 mph (24 km/h). Do not shift the transmission from a forward gear to R (Reverse) until the engine is at idle and the wheels have stopped. 211 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Roadside Emergencies authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km). ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • • Roadside Assistance includes up to $200 for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services. 24 hours a day, seven days a week. For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio. Vehicles Sold in the United States: Using Roadside Assistance Roadside Assistance covers: • A flat tire change with a good spare, if provided with the vehicle (except vehicles supplied with a tire inflation kit). • Battery jump start. • Lock-out assistance (key replacement cost is the customer's responsibility). • Fuel delivery — independent service contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (7.6 L) of gasoline or 5 gal (18.9 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period. • Winch out — available within 100 ft (30.5 m) of a paved or county maintained road, no recoveries. • Towing — independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is in the owner's information portfolio in the glove compartment. United States Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company reimburses a reasonable amount for towing to the nearest dealership within 35 mi (56 km). To obtain reimbursement information, United States Ford vehicle customers call 1-800-241-3673. Customers need to submit their original receipts. Vehicles Sold in Canada: Getting Roadside Assistance Canadian customers who require roadside assistance, call 1-800-665-2006. Vehicles Sold in Canada: Using Roadside Assistance For your convenience, you may complete the roadside assistance identification card found in the centerfold of your warranty guide and retain for future reference. 212 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Roadside Emergencies Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca. HAZARD WARNING FLASHERS Note: The hazard warning flashers will operate when the ignition is in any position or if the key is not in the ignition. If used when the engine is not running, the battery will lose charge. As a result, there may be insufficient power to restart your engine. Sykes Assistance Services Corporation administers the Roadside Assistance program. You must receive covered services in Canada or the continental United States. Coverage extends to vehicles that use public, non-seasonal, annually traveled roadways. Roadside Assistance coverage does not extend to vehicles involved in cross-country driving, logging, autocross and any other form of off-road use. Well maintained roads and surfaces help ensure safe travel for the supplier, and allow their representatives to perform service as per the standard operating procedures. E142663 In some models, the hazard flasher control is located on the instrument panel. In other models, this feature is located on the steering column, just behind the steering wheel. In Remote Locations If our supplier cannot take your vehicle by road to the nearest authorized dealership, transportation by rail or water may be necessary. The program covers a tow to the dock or rail terminal and also to the dealership at the end of the trip. E161463 Use your hazard warning flashers when your vehicle is creating a safety hazard for other motorists. For rail or water transportation, however, contact your authorized dealer to confirm if you are eligible for additional coverage before you authorize or pay for the service. • • Call Ford Roadside Assistance at 1-800-665-2006 for additional information. Press the flasher control and all front and rear direction indicators flash. Press the flasher control again to turn them off. FUEL SHUTOFF WARNING Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. 213 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Roadside Emergencies In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Note: Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Should your vehicle shut off after a collision, you may restart your vehicle by doing the following: Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle electrical system. 1. 2. 3. 4. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Note: Use only a 12-volt supply to start your vehicle. Turn the ignition off. Turn the ignition to crank. Turn the ignition off. Turn the ignition on again to re-enable the fuel pump. Connecting the Jumper Cables WARNINGS Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables. JUMP STARTING THE VEHICLE WARNINGS Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation. Do not attach the end of the positive cable to the studs or L-shaped eyelet located above the positive (+) terminal of your vehicle’s battery. High current may flow through and cause damage to the fuses. Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately. Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Note: In the illustration, the bottom vehicle represents the booster vehicle. Use only adequately sized cables with insulated clamps. Preparing Your Vehicle Do not attempt to push-start your automatic transmission vehicle. 214 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Roadside Emergencies Jump Starting 1. Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000 RPM, as shown in your tachometer. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. 1 3 4 Removing the Jumper Cables 2 Remove the jumper cables in the reverse order that they were connected. 4 E142664 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the booster vehicle battery. 3. Connect the negative (-) cable to the negative (-) terminal of the booster vehicle battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle's engine, away from the battery and the fuel injection system, or connect the negative (-) cable to a ground connection point if available. 2 3 E142665 1. 215 Super Duty (TFA) Canada/United States of America, enUSA, First Printing 1 Remove the negative (-) jumper cable from the disabled vehicle. Roadside Emergencies 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery. 5. Allow the engine to idle for at least one minute. POST-CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and indicators will turn off when: • You press the hazard control button. • You press the panic button on the remote entry transmitter (if equipped). • Your vehicle runs out of power. 216 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Customer Assistance These are some of the items that can be found online: • U.S. dealer locator by Dealer Name, City/State or Zip Code. • Owner Manuals. • Maintenance Schedules. • Recalls. • Ford Extended Service Plans. • Ford Genuine Accessories. • Service specials and promotions. GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6K 0C8 A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or remanufactured or other parts that are authorized by Ford. Telephone 1-800-565-3673 (FORD) Online www.ford.ca Away From Home Twitter If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. @FordServiceCA (English Canada) @FordServiceQC (Quebec) Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: In the United States: Mailing address 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center. Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com 217 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Customer Assistance In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. • Your telephone number (home and business). • The name of the authorized dealer and city where located. • The vehicle’s current odometer reading. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18000 miles (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time). In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. 218 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Customer Assistance already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 3033 Wilson Boulevard, Suite 600 Arlington, Virginia 22201 The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation. UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have 219 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Customer Assistance In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. Telephone: (313) 594-4857 Fax: (313) 390-0804 Email: [email protected] CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca. For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804 Email: [email protected] www.ford.com.pr If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States. If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: 220 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Customer Assistance FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. Or to order a free publication catalog, call toll free: 1-800-782-4356 Ford: 80004443673 Lincoln: 80004441067 If calling from the UAE: 80004441066 If calling from the Kingdom of Saudi Arabia: 8008443673 If calling from Kuwait: 22280384 www.helminc.com Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: (Items in this catalog may be purchased by credit card, check or money order.) Obtaining a French Owner’s Manual FAX: +971 4 3327266 Email: [email protected] www.me.ford.com French Owner’s Manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. REPORTING SAFETY DEFECTS (U.S. ONLY) If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. E142557 If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. Customers in the U.S. should call 1-800-392-3673. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170 Attention: Customer Service 221 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Customer Assistance If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov. REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada. Transport Canada Contact Information Website http://www.tc.gc.ca/eng/roadsafety/menu.htm Phone 1–800–333–0510 222 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuses The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle's main electrical systems from overloads. FUSE SPECIFICATION CHART Power Distribution Box WARNINGS Always disconnect the battery before servicing high current fuses. If you disconnect and reconnect the battery, you will need to reset some features. See Changing the 12V Battery (page 245). To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. E163101 Fuse or relay number Fuse amp rating 1 Relay Protected components Blower motor 2 — 3 Relay Not used 4 — 5 Relay 6 — 7 50A* Heated mirrors Rear window defroster 8 30A* Passenger seat 9 30A* Driver seat Urea heaters (diesel engine) Not used Heated mirrors Rear window defroster Not used 223 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuses Fuse or relay number Fuse amp rating 10 40A* 11 — 12 30A* Protected components Trailer tow Not used Driver smart window motor 13 — Not used 14 — Not used 15 Diode 16 — Fuel pump (diesel engine) Not used 17 15A** 18 — Heated mirror Not used 19 — Not used 20 — Not used Not used 21 — 22 30A* Trailer tow electric brake 23 40A* Blower motor 24 — Not used 25 30A* Wipers 26 30A* Trailer tow park lamps 27 25A* Urea heaters (diesel engine) 28 — Buss bar 29 Relay Trailer tow park lamps 30 Relay A/C clutch 31 Relay Wipers 32 — 33 15A** 34 35 Not used Vehicle power 1 15A** Vehicle power 2 (diesel engine) 20A** Vehicle power 2 (gas engine) 10A** Vehicle power 3 224 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuses Fuse or relay number Fuse amp rating Protected components 36 15A** Vehicle power 4 (diesel engine) 20A** Vehicle power 4 (gas engine) 37 10A** Vehicle power 5 (diesel engine) 38 Relay Electronic control module (diesel engine) Powertrain control module (gas engine) 39 10A** 4x4 hub lock 40 15A** 4x4 electronic lock 41 — 42 20A** Not used Rear heated seats 43 — Not used 44 — Not used 45 10A** Run/start relay coil 46 10A** Transmission control module keep-alive power (diesel engine) 47 10A** A/C clutch feed 48 Relay Run/start 49 10A** Rearview camera system 50 10A** Blower motor relay coil 51 — 52 10A** Electronic control module Powertrain control module, Transmission control module run/start 53 10A** 4x4 module 54 10A** Anti-lock brake system run/start 55 10A** Rear window defroster coil 56 20A** Passenger compartment fuse panel run/ start feed 57 Relay Fuel pump 58 — Not used Not used 225 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuses Fuse or relay number Fuse amp rating Protected components 59 — Not used 60 — Not used 61 — Not used 62 — Not used 63 — Not used 64 — Not used 65 — Not used 66 20A** 67 — 68 10A** 69 — 70 10A** Trailer tow backup lamp 71 10A** Canister vent (gas engine) 72 10A** Electronic control module relay coil feed keep-alive power Powertrain control module 73 — Not used 74 — Not used 75 — Not used 76 Relay 77 — Not used 78 — Not used 79 — Not used 80 — Not used 81 — Not used 82 20A* Auxiliary power point #2 83 20A* Auxiliary power point #1 84 30A* 4x4 shift motor Fuel pump Not used Fuel pump relay coil Not used Trailer tow backup lamp 226 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuses Fuse or relay number Fuse amp rating Protected components 85 30A* Heated/cooled seats 86 25A* Anti-lock brake system coil feed 87 20A* Auxiliary power point #5 88 20A* Auxiliary power point #6 89 40A* Starter motor 90 25A* Trailer tow battery charge 91 — Not used 92 20A* Auxiliary power point #4 93 20A* Auxiliary power point #3 94 25A* Auxiliary switch #1 95 25A* Auxiliary switch #2 96 50A* Anti-lock brake system pump 97 40A* Inverter 98 — 99 40A* Not used Instrument panel power inverter 100 — 101 Relay Not used 102 — Not used 103 — Not used 104 — Not used 105 — Not used 106 — Not used 107 — Not used Starter *Cartridge fuses **Mini fuses 227 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuses Passenger Compartment Fuse Panel Pull the fuse panel cover toward you to remove it. When the clips of the panel disengage, let the panel fall easily. The fuse panel is in the passenger footwell. Remove the panel cover to access the fuses. Use the provided fuse puller tool to remove a fuse. It is on the fuse panel cover. E163102 Fuse or relay number Fuse amp rating 1 30A Protected components Not used (spare) 2 15A Auxiliary switch relay #4 3 30A Passenger smart window motor 4 10A Hood lamp Interior lights 5 20A Moonroof 6 5A Driver seat module 228 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuses Fuse or relay number Fuse amp rating Protected components 7 7.5A Driver lumbar motor Driver seat switch 8 10A Power mirror switch 9 10A Auxiliary switch relay #3 10 10A Customer access feed Run/accessory relay 11 10A Instrument cluster 12 15A Interior lighting Lighted running board lamps 13 15A Right turn signals and brake lamps 14 15A Left turn signals and brake lamps 15 15A Backup lamps, Trailer tow backup relay High-mounted stop lamps Reverse signal interior mirror 16 10A Right low beam headlamp 17 10A Left low beam headlamp 18 10A Brake shift interlock Keypad illumination Passive anti-theft transceiver Powertrain control module 19 20A Amplifier Subwoofer 20 20A Power door locks 21 10A Brake on/off switch 22 20A Horn 23 15A Not used (spare) 24 15A Diagnostic connector Electronic finish panel Power fold mirror relay Remote keyless entry Steering wheel control module 25 15A Not used (spare) 229 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuses Fuse or relay number Fuse amp rating Protected components 26 5A 27 20A Not used (spare) 28 15A Ignition switch 29 20A GPS module Radio SYNC 30 15A Parking lamp relay Trailer tow parking lamp relay 31 5A Customer access Trailer brake controller (brake signal) 32 15A Auto dimming mirror Driver and passenger door lock switch illumination Driver and passenger smart window motor Moonroof motor Passenger window switch Power inverter Rear heated seat switch illumination Telescoping mirror switch 33 10A Restraint control module 34 10A Heated steering wheel module Rear heated seats module 35 5A Reverse park aid module Select shift switch Trailer brake control module 36 10A Fuel tank select switch Steering wheel control module 37 10A Positive temperature coefficient heater 38 10A AM/FM base radio 39 15A High beam headlamps 40 10A Parking lamps (in mirrors) Roof marker lamps 41 7.5A Passenger airbag deactivation indicator 42 5A Not used (spare) 230 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuses Fuse or relay number Fuse amp rating Protected components 43 10A Wiper relay 44 10A Auxiliary switches 45 5A Not used (spare) 46 10A Climate control 47 15A Fog lamps Fog lamp indicator (in switch) 48 30A Circuit breaker 49 Relay Power rear sliding window switch Power windows switch Moonroof switch Delayed accessory CHANGING A FUSE Fuses WARNING Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. E142430 If electrical components in the vehicle are not working, a fuse may have blown. A break in the fuse wire will indicate a blown fuse. Check the appropriate fuses before replacing any electrical components. 231 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance Working with the Engine Off GENERAL INFORMATION 1. Set the parking brake and shift to park (P). 2. Switch off the engine. 3. Block the wheels. Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. Working with the Engine On WARNING To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. See Scheduled Maintenance (page 453). 1. Set the parking brake and shift to park (P). 2. Block the wheels If your vehicle requires professional service, an authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. OPENING AND CLOSING THE HOOD Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle. Precautions • • • • Do not work on a hot engine. Make sure that nothing gets caught in moving parts. Do not work on a vehicle with the engine running in an enclosed space, unless you are sure you have enough ventilation. Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts. E142457 1. 232 Super Duty (TFA) Canada/United States of America, enUSA, First Printing To open the hood, go inside the vehicle and pull the hood release handle located under the left hand side of the instrument panel. Maintenance 2. Go to the front of the vehicle and locate the secondary release lever, which is located under the front of the hood, to your right of the center of the vehicle (driver's side), toward the headlight. 3. Release the hood latch by pushing the secondary release lever to your left, toward the center of the vehicle. 4. Raise the hood. A 5. To close the hood, lower the hood and allow it to drop the last 8 to 11 inches (20 to 30 centimeters). Note: Make sure that the hood is closed properly. UNDER HOOD OVERVIEW 6.2L Note: Refer to the diesel supplement for diesel engine component locations. B C D I J H E163634 A. Windshield washer fluid reservoir B. Engine oil dipstick C. Automatic transmission fluid dipstick D. Brake fluid reservoir E. Engine coolant reservoir 233 Super Duty (TFA) Canada/United States of America, enUSA, First Printing E F G Maintenance F. Power distribution box G. Air filter assembly H. Power steering fluid reservoir I. Engine oil filler cap J. Battery UNDER HOOD OVERVIEW 6.8L Note: Refer to the diesel supplement for diesel engine component locations. A B C D E E163635 A. Windshield washer fluid reservoir B. Battery C. Automatic transmission fluid dipstick 234 Super Duty (TFA) Canada/United States of America, enUSA, First Printing F G H I J Maintenance D. Engine oil filler cap E. Engine oil dipstick F. Power steering fluid reservoir G. Brake fluid reservoir H. Engine coolant reservoir I. Air filter assembly J. Power distribution box 5. Locate and carefully remove the engine oil level dipstick. See the Under Hood Overview in this chapter for location of dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is between the lower and upper holes, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below the lower hole, add enough oil to raise the level within the lower and upper holes. • Oil levels above the upper hole may cause engine damage. Some oil must be removed from the engine by an authorized dealer. 7. Put the oil level dipstick back into the oil dipstick tube and ensure it is fully seated. ENGINE OIL DIPSTICK A B E161560 A MIN B MAX ENGINE OIL CHECK Adding Engine Oil Note: For diesel engine information, refer to the diesel supplement. Note: Do not remove the filler cap when the engine is running. 1. Make sure that your vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is in P. 4. Open the hood. Protect yourself from engine heat. Note: Do not remove the engine oil level dipstick when the engine is runnin Note: Do not add oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage. 235 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance OIL CHANGE INDICATOR RESET Resetting the Oil Life Monitoring System Only reset the oil life monitoring system after changing the engine oil and oil filter. 1. E142732 Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers. 2. 3. 4. 5. 1. Check the engine oil level. 2. If the engine oil level is not within the normal range, add engine oil that meets Ford specifications. See Capacities and Specifications for more information. 3. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 4. Recheck the engine oil level. Make sure the oil level is not above the normal operating range on the engine oil level dipstick. 5. Install the engine oil level dipstick and ensure it is fully seated. 6. Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks are heard or until the cap is fully seated. 6. 7. 8. ENGINE COOLANT CHECK WARNINGS Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts. 236 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Switch the ignition on. Do not start the engine. For vehicles with push-button start, press and hold the start button for two seconds without pressing the brake pedal. Do not start the engine. Press the accelerator and brake pedals at the same time. Keep the accelerator and brake pedals fully pressed. After three seconds, a message confirming that the reset is in progress will be displayed. After 25 seconds, a message confirming that the reset is complete will be displayed. Release the accelerator and brake pedals. The message confirming that the reset is complete will no longer be displayed. Switch the ignition off. For vehicles with push-button start, press the start button to switch the ignition off. Maintenance Note: For best results, coolant concentration should be tested with a refractometer such as Robinair® Coolant and Battery Refractometer 75240. We do not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. WARNINGS Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could make it difficult to see through the windshield. To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly. Note: Automotive fluids are not interchangeable. Do not use engine coolant or antifreeze or windshield washer fluid outside of its specified function and vehicle location. Adding Engine Coolant Do not add coolant further than the MAX mark. Note: Do not use stop leak pellets, cooling system sealants, or additives as they can cause damage to the engine cooling or heating systems. This damage would not be covered under your vehicle’s warranty. Note: If your vehicle is equipped with a diesel engine, refer to the Diesel Supplement. Note: During normal vehicle operation, the engine coolant may change color from orange to pink or light red. As long as the engine coolant is clear and uncontaminated, this color change does not indicate the engine coolant has degraded nor does it require the engine coolant to be drained, the system to be flushed, or the engine coolant to be replaced. When the engine is cold, check the concentration and level of the engine coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 453). Note: Make sure that the level is between the MIN and MAX marks on the coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below the MIN mark, or empty, add coolant immediately. See Adding Engine Coolant in this chapter. The coolant concentration should be maintained within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C). 237 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance • • • • Recycled Engine Coolant Do not mix different colors or types of coolant in your vehicle. Make sure the correct coolant is used. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty. Use prediluted engine coolant meeting the Ford specification. See Capacities and Specifications (page 303). In case of emergency, a large amount of water without engine coolant may be added in order to reach a vehicle service location. In this instance, the cooling system must be drained, chemically cleaned with Motorcraft Premium Cooling System Flush, and refilled with engine coolant as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing. Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant. Ford Motor Company does not recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection. Engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage. If you drive in extremely hot climates: • It may be necessary to have a Ford authorized dealer decrease the coolant concentration to 40%. • A coolant concentration of 40% will provide improved overheat protection. Engine coolant concentrations below 40% will decrease the freeze and corrosion protection characteristics of the engine coolant and may cause engine damage. Unscrew the cap slowly. Any pressure will escape as you unscrew the cap. Add prediluted engine coolant meeting the Ford specification. See Capacities and Specifications (page 303). Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the proper level. 238 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance What You Should Know About FailSafe Cooling When Fail-Safe Mode Is Activated WARNINGS Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury. If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat, the engine coolant temperature gauge will move to the red (hot) area and: The coolant temperature warning light will illuminate. Never remove the coolant reservoir cap while the engine is running or hot. The service engine soon indicator will illuminate. You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. 1. Pull off the road as soon as safely possible and turn off the engine. 2. Arrange for the vehicle to be taken to an authorized dealer. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. 5. Re-start the engine and take your vehicle to an authorized dealer. Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase. Once the engine temperature cools, the engine can be re-started. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage. 239 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance Engine Fluid Temperature Management (If Equipped) If the engine coolant temperature gauge moves fully into the red (hot) area, or if the coolant temperature warning or service engine soon messages appear in your information display: WARNINGS To reduce the risk of collision and injury, be prepared that the vehicle speed may reduce and the vehicle may not be able to accelerate with full power until the fluid temperatures reduce. 1. 2. Never remove the coolant reservoir cap while the engine is running or hot. Your vehicle has been designed to pull a trailer, but because of the added load, the vehicle’s engine may temporarily reach higher temperatures during severe operating conditions such as ascending a long or steep grade while pulling a trailer in hot ambient temperatures. 3. 4. 5. At this time, you may notice your engine coolant temperature gauge needle move toward the H and the POWER REDUCED TO LOWER TEMP message may appear in the information display. You may notice a reduction in the vehicle’s speed caused by reduced engine power. In order to manage the engine fluid temperatures, your vehicle may enter this mode if certain high-temperature and high-load conditions take place. The amount of speed reduction will depend on the vehicle loading, towing, grade, ambient temperature, and other factors. If this occurs, there is no need to pull off the road. The vehicle can continue to be driven while this message is active. AUTOMATIC TRANSMISSION FLUID CHECK Have an authorized dealer check and change the transmission fluid and filter at the correct service interval. See Scheduled Maintenance (page 453). Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. The air conditioning may turn on and off during severe operating conditions to protect the engine from overheating. When the engine coolant temperature decreases to a more normal operating temperature, the air conditioning will turn on once again. 240 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Stop your vehicle as soon as safely possible and shift the transmission into park (P). Leave the engine running until the coolant temperature gauge needle moves away from the H range. After several minutes, if this does not happen, follow the remaining steps. Switch the engine off and wait for it to cool before checking the coolant level. If the coolant level is normal, you may restart your engine and continue on. If the coolant is low, add coolant, restart the engine and take your vehicle to an authorized dealer. See Adding engine coolant in this chapter for more information. Refer to fail-safe cooling for additional information. Maintenance Checking Automatic Transmission Fluid For scheduled intervals of the fluid checks and changes, See Scheduled Maintenance (page 453). Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage. Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is at normal operating temperature (approximately 19 mi (30 km)). Verify that the transmission fluid temperature gauge, located on the instrument cluster, is within normal range. 1. 2. 3. 4. 5. 6. 7. E163739 Type B Drive the vehicle 19 (30 km)until it reaches normal operating temperature. Park the vehicle on a level surface and engage the parking brake. With the engine running, parking brake engaged and your foot on the brake pedal, move the gearshift lever through all of the gear ranges. Allow sufficient time for each gear to engage. Latch the gearshift lever in P and leave the engine running. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to the Under Hood Overview in this chapter for the location of the dipstick. Install the dipstick making sure it is fully seated in the filler tube. Remove the dipstick and inspect the fluid level. The fluid should be in the designated area for normal operating temperature or ambient temperature. E163740 Do not drive the vehicle if there is no indication of fluid on the dipstick and the ambient temperature is above 50°F (10°C). Correct Fluid Level Type A Low Fluid Level Type A 241 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance E163741 E163743 Type B Type B E163742 E163744 For vehicles equipped with 5-speed transmissions, check the fluid at the normal operating temperature of 151°F (66°C) to 170°F (77°C) on a level surface. For vehicles equipped with 6-speed transmissions, check the fluid at the normal operating temperature of 196°F (91°C) to 215°F (102°C) on a level surface. The normal operating temperature can be reached after approximately 19 mi (30 km). Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and engagement concerns, and possible damage. High fluid levels can be caused by an overheating condition. Adjusting Automatic Transmission Fluid Levels Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage. High Fluid Level Type A Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on: 242 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance • • Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. the dipstick handle. See Capacities and Specifications (page 303). If necessary, add fluid in 8 (250 ml) increments through the filler tube until the level is correct. Type A TRANSFER CASE FLUID CHECK (If Equipped) E163745 Type B E163746 E164246 If an overfill occurs, excess fluid should be removed by a qualified technician. 1. Clean the filler plug. 2. Remove the filler plug and inspect the fluid level. 3. Add only enough fluid through the filler opening so that the fluid level is at the bottom of the opening. Note: An overfill condition of transmission fluid may cause shift and engagement concerns, and possible damage. Only use fluid that meets Ford specifications. See Capacities and Specifications (page 303). 243 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance 6. Recheck the fluid level in the reservoir. Do not add fluid if the level is between the MIN and MAX range. 7. If the fluid is low, add fluid in small amounts, continuously checking the level until it is between the MIN and MAX range. For proper fluid type, See Capacities and Specifications (page 303). Be sure to put the cap back on the reservoir. BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately. POWER STEERING FLUID CHECK WASHER FLUID CHECK WARNING Check the power steering fluid. See Scheduled Maintenance (page 453). If adding fluid is necessary, use only MERCON LV ATF If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident. Note: This procedure is for vehicles with gasoline engines. Vehicles with diesel engines are similar. See Under Hood Overview in your diesel supplement. Check the fluid level when it is at ambient temperature. 1. 2. 3. 4. 5. Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See Capacities and Specifications (page 303). Check the fluid level in the reservoir. It should be between the MIN and MAX range. Do not add fluid if the level is within this range. If the fluid level is low, add fluid to bring the fluid level up to between the MIN and MAX range. Switch the engine on. While the engine idles, turn the steering wheel left and right several times. Switch the engine off. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system. FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed. 244 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability. CHANGING THE 12V BATTERY WARNINGS This vehicle may be equipped with more than one battery, removal of cable from only one battery does not disconnect the vehicle electrical system. Be sure to disconnect cables from all batteries when disconnecting power. Failure to do so may cause serious personal injury or property damage. Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time. When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. Flexible fuel vehicles (FFV) must also relearn the ethanol content of the fuel for optimum driveability and performance. To begin this process Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately. 1. 2. Note: If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. 3. Note: Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling. 4. 5. 245 Super Duty (TFA) Canada/United States of America, enUSA, First Printing With the vehicle at a complete stop, set the parking brake. Put the gearshift in P, turn off all accessories. Start the engine. Run the engine until it reaches normal operating temperature. Allow the engine to idle for at least one minute. Turn the A/C on and allow the engine to idle for at least one minute. Maintenance 6. Release the parking brake. With your foot on the brake pedal and with the A/C on, put the vehicle in D and allow the engine to idle for at least one minute. • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned. 7. Drive the vehicle to complete the relearning process • The vehicle may need to be driven 10 mi (16 km) or more to relearn the idle and fuel trim strategy along with the ethanol content for flexible fuel vehicles. • For flexible fuel vehicles, if you are operating on E85, you may experience poor starts or an inability to start the engine and driveability problems until the fuel trim and ethanol content have been relearned. control fan, heated steering wheel, audio and navigation system. A message may be shown in the information displays to alert the driver that battery protection actions are active. These messages are only for notification that an action is taking place, and not intended to indicate an electrical problem or that the battery requires replacement. Electrical accessory installation To ensure proper operation of the BMS, any electrical devices that are added to the vehicle should not have their ground connection made directly at the negative battery post. A connection at the negative battery post can cause inaccurate measurements of the battery condition and potential incorrect system operation. Note: Electrical or electronic accessories added to the vehicle by the dealer or the owner may adversely affect battery performance and durability, and may also affect the performance of other electrical systems in the vehicle. If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery which matches the electrical requirements of the vehicle. After battery replacement, or in some cases after charging the battery with the external charger, the BMS requires eight hours of vehicle sleep time (key off with doors closed) to relearn the new battery state of charge. Prior to relearning the state of charge, the BMS may disable electrical features (to protect the battery) earlier than normal. Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. Battery Management System (If Equipped) The battery management system (BMS) monitors battery conditions and takes actions to extend battery life. If excessive battery drain is detected, the system may temporarily disable certain electrical features to protect the battery. Those electrical accessories affected include the rear defrost, heated/cooled seats, climate 246 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance CHECKING THE WIPER BLADES A E165794 E142463 2. Release the wiper blade lock (A) and separate the wiper blade from the wiper arm. 3. Install in the reverse order. Note: Make sure that the wiper blade locks into place. Lower the wiper arm and blade back on the windshield. The wiper arms will automatically return to their normal position when you turn the ignition on. Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES • You can manually move the wiper arms when the ignition is off. This allows for ease of blade replacement and cleaning under the blades. • Replace wiper blades at least once per year for optimum performance. You can improve poor wiper quality by cleaning the wiper blades and the windshield. ADJUSTING THE HEADLAMPS Vertical Aim Adjustment The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer. E165804 1. Pull the wiper blade and arm away from the glass. 247 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance Headlamp Aiming Target E142465 4. On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted. E142592 A 8 feet (2.4 meters) B Center height of lamp to ground C 25 feet (7.6 meters) D Horizontal reference line Vertical Aim Adjustment Procedure 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away. 2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height. Note: To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other. E163806 5. Locate the vertical adjuster on each headlamp. Using a Phillips #2 screwdriver, turn the adjuster either clockwise or counterclockwise in order to adjust the vertical aim of the headlamp. 6. Repeat steps 3 thru 5 to adjust the other headlamp. 7. Close the hood and turn off the lamps. 3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. Horizontal Aim Adjustment Horizontal aim is not required for this vehicle and is not adjustable. 248 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance 5. Depress the spring clips through the lower inner grille access openings using a flat head screwdriver. 6. Pull the grill straight out to remove. REMOVING A HEADLAMP WARNING Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated. Note: If the bulb is accidentally touched, it should be cleaned with rubbing alcohol before being used. Note: This procedure is for replacing the headlamps, park lamps or turn lamps. 1. E163822 7. Remove the four bolts from the headlamp assembly. 8. Pull the assembly straight out disengaging one snap clip from the fender. 9. Disconnect the electrical connector by squeezing the release tab and pushing the connector forward, then pulling it rearward. Make sure the headlamp control is in the off position and open the hood. CHANGING A BULB WARNINGS Switch all of the lamps and the ignition off. Failure to follow this warning could result in serious personal injury. E163821 2. Using masking tape or a marker, make an alignment mark between one of the grille brackets and the vehicle radiator support to ensure correct grille alignment during the installation procedure. Do not scratch the black coating from the radiator support. 3. Remove the two grille to headlamp assembly push pins and the four bolts attaching the top of the grille to the radiator support. 4. Pull the top of the grille forward to gain access to the lower grille spring clips. Bulbs become hot when in use. Let them cool down before you remove them. Use the correct specification bulb. See Bulb Specification Chart (page 252). Install in the reverse order unless otherwise stated. 249 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance Replacing Front Park and Direction Indicator Lamp Bulbs 4. Remove the bulb by pulling it straight out. Note: Do not touch the bulb glass. Note: You cannot separate the bulb from the bulb holder. Replacing Front Clearance and Identification Lamp Bulbs (If Equipped) E163824 1. Switch all of the lamps and the ignition off. 2. Remove the headlamp. See Removing a Headlamp (page 249). 3. Turn the bulb holder counterclockwise and remove it. 4. Remove the bulb by pulling it straight out. E163825 1. Switch all of the lamps and the ignition off. 2. Remove the screw and lens from the lamp assembly. 3. Separate the bulb from the bulb socket. Replacing Headlamp Bulbs Replacing Fog Lamp Bulbs (If Equipped) E163823 1. Switch all of the lamps and the ignition off. 2. Remove the headlamp. See Removing a Headlamp (page 249). 3. Turn the bulb counterclockwise and remove it. E163826 1. 250 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Switch all of the lamps and the ignition off. Maintenance Chassis Cabs 2. Disconnect the electrical connector. 3. Turn the bulb holder counterclockwise and remove it. Note: Do not touch the bulb glass. Note: You cannot separate the bulb from the bulb holder. Replacing Brake/Tail/Turn/Reverse Lamp Bulbs Pickup Models E163828 1. Switch all of the lamps and the ignition off. 2. Remove the four screws and the lamp lens from lamp assembly. 3. Remove the bulb by pulling it straight out. Replacing Cargo Lamp and Central High Mounted Brake Lamp Bulbs E163827 1. 2. 3. 4. 5. Switch all of the lamps and the ignition off. Open the tailgate to expose the lamp assemblies. Remove the two bolts from the tail lamp assembly and carefully pull the lamp assembly from the tailgate pillar by releasing the two retaining tabs. Turn the bulb holder counterclockwise and remove it. Remove the bulb by pulling it straight out. E163829 1. Switch all of the lamps and the ignition off. 2. Remove the screws and lamp assembly from the vehicle as wiring permits. 3. Turn the bulb holder counterclockwise and remove it. 251 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance 4. Remove the bulb by pulling it straight out. 1. Switch all of the lamps and the ignition off. 2. Reach behind the rear bumper to locate the bulb. 3. Turn the bulb holder counterclockwise and remove it. 4. Remove the bulb by pulling it straight out. Replacing the License Plate Lamp Bulb Note: The license plate bulbs are located behind the rear bumper. BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb illumination time. E163830 Function Number of Bulbs Trade name Headlamps 2 H13/9008 Side marker lamp - front 2 W5W Park/Turn lamp- front 2 3157NA Tail/stop/turn/side marker (pickups only) 2 3157 Tail/stop/turn/side marker (chassis cabs only) 2 3157 Reverse (pickups only) 2 921 Reverse (chassis cabs only) 2 3157 License plate lamp — 194 Fog lamp — 9145 High-mount brake lamp 1 912 Cargo lamp 2 912 Map lamp 2 12V6W 252 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance Function Number of Bulbs Trade name Dome/reading lamps 3 578 Interior visor lamp 2 2825 Mirror turn signal 2 2825 Mirror clearance lamp 2825 Front clearance lamps and 5 194 4 LED Rear identification 3 193 Underhood Lamp 1 LED front identification lamps Rear fender clearance 1 1 1 To replace all instrument panel lights - see your authorized dealer. 1 Dual rear wheels, if equipped. 2 See your authorized dealer to replace the lamp assembly. 253 Super Duty (TFA) Canada/United States of America, enUSA, First Printing 2 2 2 Maintenance CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. Note: Failure to use the correct air filter element may result in severe engine damage. Resulting component damage may not be covered by the vehicle Warranty. E163756 2. Reposition the locking clip on the connector (connector shown from below for clarity), squeeze the connector and pull it off of the air outlet tube. When changing the air filter element, use only the air filter element listed. See Motorcraft Parts (page 304). Change the air filter element at the correct interval. See Scheduled Maintenance (page 453). E163757 3. Clean the area from around the air tube to the air cover connection to prevent debris from entering the system. Next, loosen the bolt on the air tube clamp so the clamp is no longer snug to the air tube. It is not necessary to completely remove the clamp. 4. Pull the air tube off from the air cleaner housing. E163755 1. Locate the mass air flow sensor electrical connector on the air outlet tube. Disconnect the mass air flow sensor electrical connector. 254 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintenance E163758 E163760 5. Release the three clamps that secure the cover to the air filter housing. Push the air filter cover toward the center of the vehicle and up slightly to release it. 6. Remove the air filter element from the air filter housing. 7. Install the new air filter element. 10. E163759 8. Replace the air filter housing cover and secure all the clamps. Be careful not to crimp the filter element edges between the air filter housing and cover and ensure that you properly align the tabs on the edge into the slots. 9. Slip the air tube onto the air filter housing and tighten the air-tube clamp bolt snugly. Do not over tighten air-tube clamp bolt. 255 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Reconnect the mass air flow sensor electrical connector to the outlet tube. Make sure the locking tab on the connector is in the locked position (connector shown from below for clarity). Vehicle Care GENERAL INFORMATION CLEANING THE EXTERIOR Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, we recommend Motorcraft Detail Wash. CLEANING PRODUCTS • For best results, use the following products or products of equivalent quality: • Motorcraft Bug and Tar Remover (ZC-42) • Motorcraft Custom Bright Metal Cleaner (ZC-15) • Motorcraft Detail Wash (ZC-3-A) • Motorcraft Dusting Cloth (ZC-24) • Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20) • Motorcraft Engine Shampoo (Canada only) (CXC-66-A) • Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101) • Motorcraft Premium Glass Cleaner (Canada only) (CXC-100) • Motorcraft Premium Quality Windshield Washer Fluid (Canada only) [CXC-37-(A, B, D or F)] • Motorcraft Premium Windshield Wash Concentrate with Bitterant (U.S. only) (ZC-32-B2) • Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) • Motorcraft Premium Leather and Vinyl Cleaner (ZC-56) • Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) • Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) • Motorcraft Wheel and Tire Cleaner (ZC-37-A) • • • • Note: Suntan lotions and insect repellents can damage painted surfaces. If these substances come in contact with your vehicle, wash the affected area as soon as possible. Exterior Chrome Parts • • • 256 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Never use strong household detergents or soap, for example dish washing or laundry liquid. These products can discolor and spot painted surfaces. Never wash your vehicle when is hot to the touch, or during strong or direct sunlight. Dry your vehicle with a chamois or soft terry cloth towel to eliminate water spotting. Immediately remove fuel spillages, bird droppings, insect deposits and road tar. These may cause damage to your vehicle’s paintwork or trim over time. We recommend Motorcraft Bug and Tar Remover. Remove any exterior accessories, for example antennas, before entering a car wash. Apply a high quality-cleaning product to bumpers and other chrome parts. Follow the manufacturer’s instructions. We recommend Motorcraft Custom Bright Metal Cleaner. Do not apply the cleaning product to hot surfaces. Do not leave the cleaning product on chrome surfaces longer than the time recommended. Using other non-recommended cleaners can result in severe and permanent cosmetic damage. Vehicle Care Note: Never use abrasive materials, for example steel wool or plastic pads as they can scratch the chrome surface. • Note: Do not use chrome cleaner, metal cleaner or polish on wheels or wheel covers. Exterior Plastic Parts For routine cleaning we recommend Motorcraft Detail Wash. If tar or grease spots are present, we recommend Motorcraft Bug and Tar Remover. • • Stripes or Graphics (If Equipped) Do not use a commercial or high-pressure sprayer on the surface or edge of stripes and graphics. This can damage them and cause the edges to peel away from the vehicle surface. CLEANING THE ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. Underbody Flush the complete underside of your vehicle frequently. Keep body and door drain holes free of debris or foreign material. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. • Spray Motorcraft Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo. • Never wash or rinse the engine while it is hot or running; water in the running engine may cause internal damage. WAXING Regular waxing is necessary to protect your car's paint from the elements. We recommend that you wash and wax the painted surface once or twice a year. When washing and waxing, park your vehicle in a shaded area out of direct sunlight. Always wash your vehicle before applying wax. • • • Use a quality wax that does not contain abrasives. Follow the manufacturer’s instructions to apply and remove the wax. Apply a small amount of wax in a back-and-forth motion, not in circles. 257 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Do not allow wax to come in contact with any non-body (low-gloss black) colored trim. The wax will discolor or stain the parts over time. • Roof racks. • Bumpers. • Grained door handles. • Side moldings. • Mirror housings. • Windshield cowl area. Do not apply wax to glass areas. After waxing, your car's paint should feel smooth, and be free of streaks and smudges. Vehicle Care • • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations. Cover the battery, power distribution box, and air filter assembly to prevent water damage when cleaning the engine. CLEANING THE INTERIOR WARNINGS Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a collision. CLEANING THE WINDOWS AND WIPER BLADES Car wash chemicals and environmental fallout can result in windshield and wiper blade contamination. Dirty windshield and wipers will result in poor windshield wiper operation. Keep the windshield and wiper blades clean to maintain windshield wiper performance. For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Professional Strength Carpet & Upholstery Cleaner. To clean the windshield and wiper blades: • Clean the windshield with a non-abrasive glass cleaner. When cleaning the interior of the windshield, avoid getting any glass cleaner on the instrument panel or door panels. Wipe any glass cleaner off these surfaces immediately. • For windshields contaminated with tree sap, chemicals, wax or bugs, clean the entire windshield using steel wool (no greater than 0000 grade) in a circular motion and rinse with water. • Clean the wiper blades with isopropyl rubbing alcohol or windshield washer concentrate. • • • Note: Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle warranty does not cover damage caused to the heated rear window grid lines. 258 Super Duty (TFA) Canada/United States of America, enUSA, First Printing If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover. In Canada, use Motorcraft Multi-Purpose Cleaner. If a ring forms on the fabric after spot cleaning, clean the entire area immediately (but do not oversaturate) or the ring will set. Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials. Vehicle Care 1. CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS 2. WARNING Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. 3. Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces. See Cleaning Leather Seats (page 259). 4. Clean the instrument panel and cluster lens with a clean, damp and soft cloth, then use a clean, dry and soft cloth to dry these areas. 5. • 6. • • • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect you from undesirable windshield reflection. Do not use any household cleaning products or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens. Wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion to avoid possible damage to the interior painted surfaces. Do not allow air fresheners and hand sanitizers to spill onto interior surfaces. If a spill occurs, wipe off immediately. Your warranty may not cover these damages. CLEANING LEATHER SEATS (If Equipped) Without King Ranch Edition Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces. For routine cleaning, wipe the surface with a soft, damp cloth and a mild soap and water solution. Dry the area with a clean, soft cloth. For cleaning and removing spots and stains such as dye transfer, use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors. If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces: Note: Test any cleaner or stain remover on an inconspicuous area. 259 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wipe up spilled liquid using a clean, soft cloth as quickly as possible. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors. Test any cleaner or stain remover on an inconspicuous area. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and water solution. Dry the area with a clean, soft cloth. If necessary, apply more soap and water solution or cleaning product to a clean, soft cloth and press it onto the soiled area. Allow this to set at room temperature for 30 minutes. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion for 60 seconds on the soiled area. Dry the area with a clean, soft cloth. Vehicle Care You should: • • • Remove dust and loose dirt with a vacuum cleaner. Clean and treat spills and stains as soon as possible. • Do not use the following products as these may damage the leather: • • • • Oil and petroleum or silicone-based leather conditioners. Household cleaners. Alcohol solutions. Solvents or cleaners intended specifically for rubber, vinyl and plastics. Scratches Because the leather in the seat comes from genuine steer hides, there may be evidence of naturally occurring markings, such as small scars. These markings give character to the seating covers and are considered to be proof of a genuine leather product. With King Ranch Edition In order to lessen the appearance of certain scratches and other wear marks, apply conditioner on the affected area following the same instructions as in the Conditioning section. Your vehicle has seating covered in premium, top-grain leather that is extremely durable, but still requires special care and maintenance in order to preserve longevity and comfort. Conditioning Regular cleaning and conditioning maintains the appearance of the leather. Bottles of King Ranch Leather Conditioner are available at the King Ranch Saddle Shop. Visit the website at www.krsaddleshop.com, or call 1–800–282–KING (5464) in the United States. If you are unable to obtain King Ranch Leather Conditioner, use another premium leather conditioner. Cleaning For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush. For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. • • • Clean spills as quickly as possible. Test any cleaner or stain remover on an inconspicuous part of the leather as cleaners may darken the leather. • • 260 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Do not spill coffee, ketchup, mustard, orange juice or oil-based products on the leather as they may permanently stain the leather. Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl or plastics. Clean the surfaces using the steps outlined in the Cleaning section. Make sure the leather is dry then apply a nickel-sized amount of conditioner to a clean, dry cloth. Rub the conditioner into the leather until it disappears. Allow the conditioner to dry, then repeat the process for the entire interior. If a film appears, wipe it off with a dry, clean cloth. Vehicle Care • REPAIRING MINOR PAINT DAMAGE Authorized dealers have touch-up paint to match your vehicle’s color. Your vehicle color code is printed on a sticker on the front, left-hand side door jamb. Take your color code to your authorized dealer to make sure you get the correct color. • • Before repairing minor paint damage, use a cleaner such as Motorcraft Bug and Tar Remover to remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout. • VEHICLE STORAGE Always read the instructions before using cleaning products. If you plan on storing your vehicle for 30 days or more, read the following maintenance recommendations to make sure your vehicle stays in good operating condition. CLEANING THE ALLOY WHEELS (If Equipped) We engineer and test all motor vehicles and their components for reliable, regular driving. Under various conditions, long-term storage may lead to degraded engine performance or failure unless you use specific precautions to preserve engine components. Note: Do not apply a cleaning chemical to warm or hot wheel rims and covers. Note: Some automatic car washes may cause damage to the finish on your wheel rims and covers. Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation to remove brake dust and dirt, could wear away the clear coat finish over a period time. General • Note: Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergents. • • Note: If you intend parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so. This will reduce the risk of increased corrosion of the brake discs. Store all vehicles in a dry, ventilated place. Protect from sunlight, if possible. If vehicles are stored outside, they require regular maintenance to protect against rust and damage. Body • Alloy wheels and wheel covers are coated with a clear coat paint finish. To maintain their condition we recommend that you: • 261 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Clean the wheels weekly using Motorcraft Wheel and Tire Cleaner. Apply using manufacturer's instructions. Use a sponge to remove heavy deposits of dirt and brake dust accumulation. Rinse thoroughly with a strong stream of water when you have completed the cleaning process. To remove tar and grease, use Motorcraft Bug and Tar Remover. Wash your vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and the underside of front fenders. Periodically wash your vehicle if it is stored in exposed locations. Vehicle Care • • • • • Battery Touch-up exposed or primed metal to prevent rust. Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when you wash your vehicle. Lubricate all hood, door and luggage compartment hinges and latches with a light grade oil. Cover interior trim to prevent fading. Keep all rubber parts free from oil and solvents. • • Note: It is necessary to reset memory features if battery cables are disconnected. Brakes Engine • • • • • Change the engine oil and filter prior to storage because used engine oil contains contaminates which may cause engine damage. Start the engine every 15 days for a minimum of 15 minutes. Run at fast idle with the climate controls set to defrost until the engine reaches normal operating temperature. With your foot on the brake, shift through all the gears while the engine is running. We recommend that you change the engine oil before you use your vehicle again. • • • Make sure all linkages, cables, levers and pins under your vehicle are covered with grease to prevent rust. Move vehicles at least 25 ft (7.5 m) every 15 days to lubricate working parts and prevent corrosion. Removing Vehicle From Storage When your vehicle is ready to come out of storage, do the following: • Wash your vehicle to remove any dirt or grease film build-up on window surfaces. • Check windshield wipers for any deterioration. • Check under the hood for any foreign material that may have collected during storage such as mice or squirrel nests. • Check the exhaust for any foreign material that may have collected during storage. Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle. Protect against freezing temperatures. When removing your vehicle from storage, check coolant fluid level. Confirm that there are no cooling system leaks and that fluid is at the recommended level. 262 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Maintain recommended air pressure. Miscellaneous Cooling system • • Make sure the brakes and parking brake release fully. Tires Fuel system • Check and recharge as necessary. Keep connections clean. If storing your vehicle for more than 30 days without recharging the battery, we recommend that you disconnect the battery cables to maintain battery charge for quick starting. Vehicle Care • • • • Check tire pressures and set tire inflation per the Tire Label. Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to remove rust build-up. Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. If you remove the battery, clean the battery cable ends and check for damage. Contact an authorized dealer if you have any concerns or issues. 263 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Notice to utility vehicle and truck owners GENERAL INFORMATION Use only approved wheel and tire sizes, using other sizes could damage your vehicle. If you change the diameter of the tires from that fitted at the factory, the speedometer may not display the correct speed. Take your vehicle to an authorized Ford dealer to have the system reprogrammed. If you intend to change the size of the wheels from that fitted by the manufacturer, you can check the suitability with an authorized dealer. WARNINGS Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must avoid sharp turns and abrupt maneuvers, drive at safe speeds for the conditions, keep tires inflated to Ford recommended pressures, never overload or improperly load your vehicle, and make sure every passenger is properly restrained. Additional information related to the functionality and maintenance of your tires can be found later in this chapter. See Tire Care (page 267). In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. All occupants must wear seat belts and children/infants must use appropriate restraints to minimize the risk of injury or ejection. The Ford recommended tire inflation pressures can be found on the Tire Label, which is located on the B-pillar or the edge of the driver's door. This information can also be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door last post; next to the driver’s seating position). Do not become overconfident in the ability of four-wheel drive vehicles. Although a four-wheel drive vehicle may accelerate better than a two-wheel drive vehicle in low traction situations, it won't stop any faster than two-wheel drive vehicles. Always drive at a safe speed. Ford strongly recommends maintaining these tire pressures at all times. Failure to follow the tire pressure recommendations can cause uneven treadwear patterns, reduced fuel economy, and adversely affect the way your vehicle handles. Note: Check and set the tire pressure at the ambient temperature in which you are intending to drive your vehicle and when the tires are cold. Note: Check your tire pressures at least once per month. Set the pressure for your spare tire to the highest value given for your vehicle and tire size combination (if equipped). E145298 264 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires On some four-wheel drive vehicles, the initial shift from two-wheel to four-wheel drive while the vehicle is moving can cause a momentary clunk and ratcheting sound. These sounds are normal and are not cause for concern. Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. For four-wheel drive vehicles, a spare tire of a different size other than the tire provided should never be used. A dissimilar spare tire size (other than the spare tire provided) or major dissimilar tire sized between the front and rear axles could cause the four-wheel drive system to stop functioning and default to front-wheel drive. See Using Four-Wheel Drive (page 158). Study your owner's manual and any supplements for specific information about equipment features, instructions for safe driving and additional precautions to reduce the risk of an accident or serious injury. Four-wheel drive system (If Equipped) How your vehicle differs from other vehicles WARNING Do not become overconfident in the ability of four-wheel drive vehicles. Although a four-wheel drive vehicle may accelerate better than a two-wheel drive vehicle in low traction situations, it won't stop any faster than two-wheel drive vehicles. Always drive at a safe speed. Sport utility vehicles and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may be: A vehicle equipped with four-wheel drive (when selected) has the ability to use all four wheels to power itself. This increases traction which may enable you to safely drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot. Power is supplied to all four wheels through a transfer case or power transfer unit. Four-wheel drive vehicles allow you to select different modes as necessary. For information on transfer case operation and shifting procedures, See Four-Wheel Drive (page 158). For information on transfer case maintenance, See Maintenance (page 232). You should become thoroughly familiar with this information before you operate your vehicle. 265 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires E168583 E145299 • • • Higher - to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody components. Shorter - to give it the capability to approach inclines and drive over the crest of a hill without getting hung up or damaging underbody components. All other things held equal, a shorter wheelbase may make your vehicle quicker to respond to steering inputs than a vehicle with a longer wheelbase. Narrower - to provide greater maneuverability in tight spaces, particularly in off-road use. As a result of the above dimensional differences, Sport utility vehicles and trucks often will have a higher center of gravity and a greater difference in center of gravity between the loaded and unloaded condition. These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. 266 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires U.S. Department of Transportation Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it. TIRE CARE Information About Uniform Tire Quality Grading Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 ½) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate. E142542 Tire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A. These Tire Quality Grades are determined by standards that the United States Department of Transportation has set. Tire Quality Grades apply to new pneumatic passenger car tires. They do not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, light truck or LT type tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104 (c)(2). Traction AA A B C WARNING The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. 267 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Federal Motor Vehicle Safety Standard No. 139. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Glossary of Tire Terminology *Tire label: A label showing the original equipment tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry. *Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture. Also referred to as DOT code. *Inflation pressure: A measure of the amount of air in a tire. *Standard load: A class of P-metric or Metric tires designed to carry a maximum load at set pressure. For example: For P-metric tires 35 psi (2.4 bar) or 36 psi (2.5 bar) depending on tire size and for Metric tires 36 psi (2.5 bar). Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability. *Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 42 psi (2.9 bar). Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability. Temperature A B C WARNING The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure. The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the 268 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Information Contained on the Tire Sidewall *kPa: Kilopascal, a metric unit of air pressure. *PSI: Pounds per square inch, a standard unit of air pressure. *Cold tire pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile (1.6 kilometers). *Recommended inflation pressure: The cold inflation pressure found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-pillar or the edge of the driver's door. B-pillar: The structural member at the side of the vehicle behind the front door. *Bead area of the tire: Area of the tire next to the rim. * Sidewall of the tire: Area between the bead area and the tread. *Tread area of the tire: Area of the perimeter of the tire that contacts the road when mounted on the vehicle. *Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated. Both United States and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. Information on P Type Tires C D B F G H A I J M L K E142543 P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example). 269 Super Duty (TFA) Canada/United States of America, enUSA, First Printing E Wheels and Tires G. H: Indicates the tire's speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart. Note: You may not find this information on all tires because it is not required by federal law. A. P: Indicates a tire, designated by the Tire and Rim Association, that may be used for service on cars, sport utility vehicles, minivans and light trucks. Note: If your tire size does not begin with a letter this may mean it is designated by either the European Tire and Rim Technical Organization or the Japan Tire Manufacturing Association. B. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. C. 65: Indicates the aspect ratio which gives the tire's ratio of height to width. D. R: Indicates a radial type tire. E. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. F. 95: Indicates the tire's load index. It is an index that relates to how much weight a tire can carry. You may find this information in your owner’s manual. If not, contact a local tire dealer. Note: You may not find this information on all tires because it is not required by federal law. 270 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Letter rating mph ( km/h) M 81 (130) N 87 (140) Q 99 (159) R 106 (171) S 112 (180) T 118 (190) U 124 (200) H 130 (210) V 149 (240) Wheels and Tires Letter rating mph ( km/h) W 168 (270) J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. K. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-pillar or the edge of the driver's door. L. Treadwear, Traction and Temperature Grades: *Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear 1½ times as well on the government course as a tire graded 100. *Traction: The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Y 186 (299) Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. H. U.S. DOT Tire Identification Number: This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. I. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. 271 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires *Temperature: The temperature grades are A (the highest), B and C, representing the tire's resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. M. Maximum Inflation Pressure: Indicates the tire manufacturers' maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the vehicle manufacturer's recommended cold inflation pressure which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-pillar or the edge of the driver's door. The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label. The tire suppliers may have additional markings, notes or warnings such as standard load or radial tubeless. B A D E142544 B LT type tires have some additional information beyond those of P type tires. These differences are described below. A. LT: Indicates a tire, designated by the Tire and Rim Association, that is intended for service on light trucks. B. Load Range and Load Inflation Limits: Indicates the tire's load-carrying capabilities and its inflation limits. C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual; defined as four tires on the rear axle (a total of six or more tires on the vehicle). Additional Information Contained on the Tire Sidewall for LT Type Tires Note: Tire Quality Grades do not apply to this type of tire. 272 Super Duty (TFA) Canada/United States of America, enUSA, First Printing C Wheels and Tires D. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. T type tires have some additional information beyond those of P type tires. These differences are described below: A. T: Indicates a type of tire, designated by the Tire and Rim Association, that is intended for temporary service on cars, sport utility vehicles, minivans and light trucks. B. 145: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. C. 80: Indicates the aspect ratio which gives the tire's ratio of height to width. Numbers of 70 or lower indicate a short sidewall. D. D: Indicates a diagonal type tire. R: Indicates a radial type tire. E. 16: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. Information on T Type Tires T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example. Tire Quality Grades do not apply to this type of tire. B A C D E Location of the Tire Label You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver's door. E142545 273 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Inflating Your Tires WARNING Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or blowout, with unexpected loss of vehicle control and increased risk of injury. Under-inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It also may result in unnecessary tire stress, irregular wear, loss of vehicle control and accidents. A tire can lose up to half of its air pressure and not appear to be flat! Safe operation of your vehicle requires that your tires are properly inflated. Remember that a tire can lose up to half of its air pressure without appearing flat. Every day before you drive, check your tires. If one looks lower than the others, use a tire gauge to check pressure of all tires and adjust if required. At least once a month and before long trips, inspect each tire and check the tire pressure with a tire gauge (including spare, if equipped). Inflate all tires to the inflation pressure recommended by Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge. Use the recommended cold inflation pressure for optimum tire performance and wear. Under-inflation or over-inflation may cause uneven treadwear patterns. Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-pillar or the edge of the driver's door. Failure to follow the tire pressure recommendations can cause uneven treadwear patterns and adversely affect the way your vehicle handles. 274 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires the B-pillar or the edge of the driver's door. The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label. When weather temperature changes occur, tire inflation pressures also change. A 10°F (6°C) temperature drop can cause a corresponding drop of 1 psi (7 kPa) in inflation pressure. Check your tire pressures frequently and adjust them to the proper pressure which can be found on the Safety Compliance Certification Label or Tire Label. To check the pressure in your tire(s): 1. Make sure the tires are cool, meaning they are not hot from driving even a mile. Note: If you are checking tire pressure when the tire is hot, (for example, driven more than 1 mile [1.6 kilometers]), never bleed or reduce air pressure. The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures. A hot tire at or below recommended cold inflation pressure could be significantly under-inflated. Note: Do not reduce tire pressure to change the ride characteristics of the vehicle. If you do not maintain the inflation pressure at the levels specified by Ford, your vehicle may experience a condition known as shimmy. Shimmy is a severe vibration and oscillation in the steering wheel after the vehicle travels over a bump or dip in the road that does not dampen out by itself. Shimmy may result from significant under-inflation of the tires, improper tires (load range, size, or type), or vehicle modifications such as lift-kits. In the event that your vehicle experiences shimmy, you should slowly reduce speed by either lifting off the accelerator pedal or lightly applying the brakes. The shimmy will cease as the vehicle speed decreases. Maximum Inflation Pressure is the tire manufacturer's maximum permissible pressure and the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on 275 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve and measure the pressure. 3. Add enough air to reach the recommended air pressure. Note: If you overfill the tire, release air by pressing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge. 4. Replace the valve cap. 5. Repeat this procedure for each tire, including the spare. Note: Some spare tires operate at a higher inflation pressure than the other tires. For T type mini-spare tires, (see the Dissimilar spare wheel and tire assembly information for a description. Store and maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires, see the Dissimilar spare wheel and tire assembly information for a description. Store and maintain at the higher of the front and rear inflation pressure as shown on the Safety Compliance Certification Label or Tire Label. 6. Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak. 7. Check the sidewalls to make sure there are no gouges, cuts or bulges. Tire Inflation Information WARNING An inflated tire and rim can be very dangerous if improperly used, serviced or maintained. To reduce the risk of serious injury, never attempt to re-inflate a tire which has been run flat or seriously under-inflated without first removing the tire from the wheel assembly for inspection. Do not attempt to add air to tires or replace tires or wheels without first taking precautions to protect persons and property. All tires with Steel Carcass Plies (if equipped): This type of tire utilizes steel cords in the sidewalls. As such, they cannot be treated like normal light truck tires. Tire service, including adjusting tire pressure, must be performed by personnel trained, supervised and equipped according to Federal Occupational Safety and Health Administration regulations. For example, during 276 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires any procedure involving tire inflation, the technician or individual must utilize a remote inflation device, and ensure that all persons are clear of the trajectory area. E161437 277 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires 1 E161438 signs of damage or excessive wear. If internal damage to the tire is suspected, have the tire demounted and inspected in case it needs to be repaired or replaced. For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail. Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: WARNING Stay out of the trajectory (1) as indicated in the illustration. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the tire and replace the valve stem. Inspect the tire sidewalls for cracking, cuts, bruises and other 278 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. Tire Wear Age WARNING Tires degrade over time depending on many factors such as weather, storage conditions, and conditions of use (load, speed, inflation pressure) the tires experience throughout their lives. E142546 When the tread is worn down to one sixteenth of an inch (2 millimeters), tires must be replaced to help prevent your vehicle from skidding and hydroplaning. Built-in treadwear indicators, or wear bars, which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to one sixteenth of an inch (2 millimeters). When the tire tread wears down to the same height as these wear bars, the tire is worn out and must be replaced. In general, tires should be replaced after six years regardless of tread wear. However, heat caused by hot climates or frequent high loading conditions can accelerate the aging process and may require tires to be replaced more frequently. You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used. Damage U.S. DOT Tire Identification Number Periodically inspect the tire treads and sidewalls for damage (such as bulges in the tread or sidewalls, cracks in the tread groove and separation in the tread or sidewall). If damage is observed Both United States and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and 279 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. WARNINGS may be found on either the Safety Compliance Certification Label or the Tire Label. If this information is not found on these labels then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. Additionally the use of non-recommended tires and wheels could cause steering, suspension, axle, transfer case or power transfer unit failure. If you have questions regarding tire replacement, contact your authorized dealer as soon as possible. To reduce the risk of serious injury, when mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below. If the beads do not seat at the maximum pressure indicated, re-lubricate and try again. Tire Replacement Requirements Your vehicle is equipped with tires designed to provide a safe ride and handling capability. WARNINGS Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size 280 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires The two front tires or two rear tires should generally be replaced as a pair. The tire pressure sensors mounted in the wheels are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system. If the tire pressure monitoring system indicator is flashing, the system is malfunctioning. Your replacement tire might be incompatible with your tire pressure monitoring system, or some component of the system may be damaged. WARNINGS When inflating the tire for mounting pressures up to 20 psi (1.38 bar) greater than the maximum pressure on the tire sidewall, the following precautions must be taken to protect the person mounting the tire: 1. Make sure that you have the correct tire and wheel size. 2. Lubricate the tire bead and wheel bead seat area again. 3. Stand at a minimum of 12 ft (3.6 m) away from the wheel and tire assembly. 4. Use both eye and ear protection. Safety Practices WARNINGS If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. For a mounting pressure more than 20 psi (1.38 bar) greater than the maximum pressure, a Ford dealer or other tire service professional should do the mounting. Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft (3.6 m) away from the wheel and tire assembly. Driving habits have a great deal to do with your tire mileage and safety. Important: Remember to replace the wheel valve stems when the road tires are replaced on your vehicle. *Observe posted speed limits. 281 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires *Avoid fast starts, stops and turns. *Avoid potholes and objects on the road. *Do not run over curbs or hit the tire against a curb when parking. Tire and Wheel Alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires. If your vehicle seems to pull to one side when you’re driving, the wheels may be out of alignment. Have an authorized dealer check the wheel alignment periodically. Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by an authorized dealer. Front-wheel drive vehicles and those with an independent rear suspension may require alignment of all four wheels. The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear. Highway Hazards No matter how carefully you drive there’s always the possibility that you may eventually have a flat tire on the highway. Drive slowly to the closest safe area out of traffic. This may further damage the flat tire, but your safety is more important. If you feel a sudden vibration or ride disturbance while driving, or you suspect your tire or vehicle has been damaged, immediately reduce your speed. Drive with caution until you can safely pull off the road. Stop and inspect the tires for damage. If a tire is under-inflated or damaged, deflate it, remove wheel and replace it with your spare tire and wheel. If you cannot detect a cause, have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected. Tire Rotation WARNING If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system, then the settings for the system sensors need to be updated. Always perform the system reset procedure after tire rotation. If the system is not reset, it may not provide a low tire pressure warning when necessary. 282 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation. Note: Your vehicle may be equipped with a dissimilar spare wheel and tire assembly. A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare wheel and tire assembly it is intended for temporary use only and should not be used in a tire rotation. Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements. Rotating your tires at the recommended interval (as indicated in the Scheduled Maintenance chapter) will help your tires wear more evenly, providing better tire performance and longer tire life. Sometime irregular tire wear can be corrected by rotating the tires. E142548 Rear-wheel drive vehicles and four-wheel drive vehicles (front tires at left of diagram). E166988 Dual rear wheel drive vehicle - six tire rotation (front tires at top of diagram). 283 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires If your vehicle is equipped with dual rear wheels it is recommended that the front and rear tires (in pairs) be rotated only side to side. We do not recommend splitting up the dual rear wheels. Rotate them side to side as a set. After tire rotation, inflation pressures must be adjusted for the tires new positions in accordance with vehicle requirements. Follow these guidelines when using snow tires and chains: USING SNOW CHAINS • • • • • WARNING If you have any questions regarding snow chains or cables, please contact your authorized dealer. Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. Additionally, the use of non-recommended tires and wheels could cause steering, suspension, axle, transfer case or power transfer unit failure. TIRE PRESSURE MONITORING SYSTEM WARNING The tire pressure monitoring system is not a substitute for manually checking the tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire pressure gauge. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury. Note: Do not use snow chains on vehicles with 20 inch wheels and tires. The tires on your vehicle have all-weather treads to provide traction in rain and snow. However, in some climates, you may need to use snow tires and cables. If you need to use cables, it is recommended that steel wheels (of the same size and specifications) be used, as cables may chip aluminum wheels. Note: The suspension insulation and bumpers will help prevent vehicle damage. Do not remove these components from your vehicle when using snow tires and chains. 284 Super Duty (TFA) Canada/United States of America, enUSA, First Printing If possible, avoid fully loading your vehicle Use only SAE Class S chains. Install chains securely, verifying that the chains do not touch any wiring, brake lines or fuel lines. Drive cautiously. If you hear the chains rub or bang against your vehicle, stop and retighten the chains. If this does not work, remove the chains to prevent damage to your vehicle. Remove the tire chains when they are no longer needed. Do not use tire chains on dry roads. Wheels and Tires Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.) When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly. As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle’s handling and stopping ability. The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This device complies with part 15 of the FCC Rules and with Licence exempt RSS Standards of Industry Canada. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale. Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists. 285 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Changing Tires With a Tire Pressure Monitoring System Understanding Your Tire Pressure Monitoring System The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light will turn on if the tire pressure is significantly low. Once the light is illuminated, your tires are under-inflated and need to be inflated to the manufacturer’s recommended tire pressure. Even if the light turns on and a short time later turns off, your tire pressure still needs to be checked. E142549 Note: Each road tire is equipped with a tire pressure sensor located inside the wheel and tire assembly cavity. The pressure sensor is attached to the valve stem. The pressure sensor is covered by the tire and is not visible unless the tire is removed. Take care when changing the tire to avoid damaging the sensor. When Your Temporary Spare Tire is Installed You should always have your tires serviced by an authorized dealer. To restore the full function of the tire pressure monitoring system, have the damaged road wheel and tire assembly repaired and remounted on your vehicle. When one of your road tires needs to be replaced with the temporary spare, the system will continue to identify an issue to remind you that the damaged road wheel and tire assembly needs to be repaired and put back on your vehicle. Check the tire pressure periodically (at least monthly) using an accurate tire gauge. See Inflating Your Tires in this chapter. When You Believe Your System is Not Operating Properly The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended. See the following chart for information concerning your tire pressure monitoring system: 286 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Low tire pressure warning light Possible cause Customer action required Solid warning light Tire(s) under-inflated Make sure tires are at the proper pressure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the light turns off. Spare tire in use Repair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When your temporary spare tire is installed in this section. Tire pressure monitoring If the tires are properly inflated and the system malfunction spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible. Flashing warning light Tire rotation without sensor training On vehicles with different front and rear tire pressures, the system must be retrained following every tire rotation. See Tire Care (page 267). Spare tire in use Repair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When your temporary spare tire is installed in this section. Tire pressure monitoring If the tires are properly inflated and the system malfunction spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible. 287 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires When Inflating Your Tires Tire Pressure Monitoring System Reset Procedure When putting air into your tires (such as at a gas station or in your garage), the tire pressure monitoring system may not respond immediately to the air added to your tires. WARNING To determine the required pressure(s) for your vehicle, see the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-Pillar or the edge of the driver's door. It may take up to two minutes of driving over 20 mph (32 km/h) for the light to turn off after you have filled your tires to the recommended inflation pressure. How Temperature Affects Your Tire Pressure The tire pressure monitoring system monitors tire pressure in each pneumatic tire. While driving in a normal manner, a typical passenger tire inflation pressure may increase about 2 to 4 psi (14 to 28 kPa) from a cold start situation. If the vehicle is stationary overnight with the outside temperature significantly lower than the daytime temperature, the tire pressure may decrease about 3 psi (21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower pressure value may be detected by the tire pressure monitoring system as being significantly lower than the recommended inflation pressure and activate the system warning light for low tire pressure. Note: You need to perform the tire pressure monitoring system reset procedure after each tire rotation on vehicles that require different recommended tire pressures in the front tires as compared to the rear tires. Overview To provide the vehicle's load carrying capability, some vehicles require different recommended tire pressures in the front tires as compared to the rear tires. The tire pressure monitoring system equipped on these vehicles is designed to illuminate the low tire pressure warning light at two different pressures; one for the front tires and one for the rear tires. Since tires need to be rotated to provide consistent performance and maximum tire life, the tire pressure monitoring system needs to know when the tires are rotated to determine which set of tires are on the front and which are on the rear. With this information, the system can detect and properly warn of low tire pressures. If the low tire pressure warning light is on, visually check each tire to verify that no tire is flat. If one or more tires are flat, repair as necessary. Check the air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. System reset tips: 288 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires • • • To reduce the chances of interference from another vehicle, perform the system reset procedure at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the system reset procedure at the same time. Do not wait more than two minutes between resetting each tire sensor or the system will time-out and the entire procedure will have to be repeated on all four wheels. A double horn will sound indicating the need to repeat the procedure. 5. Train the tire pressure monitoring system sensors in the tires using the following system reset sequence starting with the left front tire in the following clockwise order: Left front (driver's side front tire), Right front (passenger's side front tire), Right rear (passenger's side rear tire), Left rear (driver's side rear tire). 6. Remove the valve cap from the valve stem on the left front tire. Decrease the air pressure until the horn sounds. Note: The single horn chirp confirms that the sensor identification code has been learned by the module for this position. If a double horn is heard, the reset procedure was unsuccessful, and you must repeat it. 7. Remove the valve cap from the valve stem on the right front tire. Decrease the air pressure until the horn sounds. 8. Remove the valve cap from the valve stem on the right rear tire. Decrease the air pressure until the horn sounds. 9. Remove the valve cap from the valve stem on the left rear tire. Decrease the air pressure until the horn sounds. Training is complete after the horn sounds for the last tire trained (driver's side rear tire), the system indicator stops flashing, and a message is shown in the information display. 10. Turn the ignition off. If two short horn beeps are heard, the reset procedure was unsuccessful and you must repeat it. If after repeating the procedure and two short beeps are heard when the ignition is turned to off, seek assistance from your authorized dealer. Performing the System Reset Procedure Read the entire procedure before attempting. 1. Drive the vehicle above 20 mph (32 km/h) for at least two minutes, then park in a safe location where you can easily get to all four tires and have access to an air pump. 2. Place the ignition in the off position and keep the key in the ignition. 3. Cycle the ignition to the on position with the engine off. 4. Turn the hazard flashers on then off three times. You must accomplish this within 10 seconds. If the reset mode has been entered successfully, the horn will sound once, the system indicator will flash and a message is shown in the information display. If this does not occur, please try again starting at Step 2. If after repeated attempts to enter the reset mode, the horn does not sound, the system indicator does not flash and no message is shown in the information display, seek service from your authorized dealer. 289 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires 11. Set all four tires to the recommended air pressure as indicated on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position) or Tire Label located on the B-Pillar or the edge of the driver's door. If your vehicle is equipped with the tire pressure monitoring system, have a flat serviced by an authorized dealer in order to prevent damage to the system sensors. See Tire Pressure Monitoring System (page 284). Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the system sensor for damage. CHANGING A ROAD WHEEL Dissimilar Spare Wheel and Tire Assembly Information WARNINGS The use of tire sealant may damage your tire pressure monitoring system and should only be used in roadside emergencies. If you must use a sealant, the Ford Tire Mobility Kit sealant should be used. The tire pressure monitoring system sensor and valve stem on the wheel must be replaced by an authorized dealer after use of the sealant. WARNING Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death. If you have a dissimilar spare wheel and tire, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road wheel and tire assembly that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. If the tire pressure monitor sensor becomes damaged, it will no longer function. See Tire Pressure Monitoring System (page 284). Note: If your vehicle is equipped with the tire pressure monitoring system, the indicator light will illuminate when the spare tire is in use. To restore the full function of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle. A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter T for tire size and may have Temporary Use Only molded in the sidewall. If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: THIS WHEEL AND TIRE ASSEMBLY FOR TEMPORARY USE ONLY When driving with one of the dissimilar spare tires listed above, do not: 290 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires • • • • • • • Exceed 50 mph (80 km/h) Load the vehicle beyond maximum vehicle load rating listed on the Safety Compliance Label. Tow a trailer. Use snow chains on the end of the vehicle with the dissimilar spare tire. Use more than one dissimilar spare tire at a time. Use commercial car washing equipment. Try to repair the dissimilar spare tire. • • Use commercial car washing equipment. Use snow chains on the end of the vehicle with the dissimilar spare wheel and tire assembly. The usage of a full-size dissimilar spare wheel and tire assembly can lead to impairment of the following: • Handling, stability and braking performance. • Comfort and noise. • Ground clearance and parking at curbs. • Winter weather driving capability. • Wet weather driving capability. • All-wheel driving capability. Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance. • Comfort and noise. • Ground clearance and parking at curbs. • Winter weather driving capability. • Wet weather driving capability. • All-wheel driving capability. When driving with the full-size dissimilar spare wheel and tire assembly additional caution should be given to: • Towing a trailer. • Driving vehicles equipped with a camper body. • Driving vehicles with a load on the cargo rack. 3. Full-size dissimilar spare without label on wheel Drive cautiously when using a full-size dissimilar spare wheel and tire assembly and seek service as soon as possible. When driving with the full-size dissimilar spare wheel and tire assembly, do not: • Exceed 70 mph (113 km/h). • Use more than one dissimilar spare wheel and tire assembly at a time. Location of the Spare Tire and Tools If your vehicle is equipped with a spare tire, jack and associated tools, see the following table for their locations: Tool Location Spare tire (pick-up trucks only) Under the vehicle, just forward of the rear bumper Jack Regular cab and Crew Cab: Fastened to floor pan behind rearmost seat on passenger side 291 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Tool Location SuperCab: Under rear bench seat on passenger side Jack handle, lug wrench, lug wrench exten- Regular cab: Fastened to floor behind driver sion (only available on dual rear wheel seat vehicles) and wheel chock (only available SuperCab: Fastened to floor under rear seat on single rear wheel vehicles equipped with Crew Cab: Fastened to floor behind rear a diesel engine) seat at driver side Key and spare tire lock In the glove box Removing the Spare Tire (With Spare Tire Carrier Only) The following tools are required to remove the spare tire: E162796 One wheel nut wrench. Slide over the square end of the jack handle. E162795 One handle extension and two typical extensions. To assemble, align the button with the hole and slide the parts together. To disconnect, press the button and pull apart. E162797 Note: For vehicles with dual rear wheels, insert the lug wrench extension into the lug wrench to reach the lug nuts. 292 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires B A B A E162798 1. E162800 Attach the spare tire lock key (A) to the jack handle (B). 5. Lift the spare tire on end to access the tether attachment. 6. Use the lug wrench to remove the lug nut from the spare tire tether. 7. If not replacing the spare or flat tire to the underbody storage area, raise the wheel retainer up into the installed position. 8. Use the attached fastener strap (on the spare tire tether) to attach the tether end to the winch retainer prior to raising to the installed position. Tire Change Procedure E162799 2. Fully insert the jack handle (with one extension) through the bumper hole and into the guide tube. The key and lock will engage with a slight push and counterclockwise turn. You will feel some resistance when you turn the jack handle assembly. 3. Turn the handle counterclockwise and lower the spare tire until you can slide the tire rearward and the cable is slack. 4. Remove the retainer through the center of the wheel. If your vehicle is equipped with a tether, perform the following steps. WARNINGS When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the transmission is in park (P). To help prevent the vehicle from moving when you change a tire, be sure to place the transmission in park (P), set the parking brake and block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed. Never get underneath a vehicle that is supported only by a jack. If the vehicle slips off the jack, you or someone else could be seriously injured. 293 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires 4. Loosen each wheel lug nut ½ turn counterclockwise, but do not remove them until the wheel is raised off the ground. WARNINGS Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. F-250 and F-350 Single Rear Wheel Vehicles Always use the jack provided as original equipment with your vehicle. If using a jack other than the one provided as original equipment with your vehicle, make sure the jack capacity is adequate for the vehicle weight, including any vehicle cargo or modifications. Note: Passengers should not remain in the vehicle when the vehicle is being jacked. Park on a level surface, set the parking brake and activate the hazard flashers. E162801 1. Insert the hooked end of the jack handle into the jack and use the handle to slide the jack under the vehicle. 2. Position the jack according to the following guides: E142551 1. Turn the engine off and block the wheel that is diagonally opposite of the flat tire using the wheel chock. Note: Lock the manual hub on the wheel if the vehicle is a 4x4. 2. Remove the jack, jack handle, lug wrench and spare tire from the stowage locations. 3. Use the tip of the lug wrench to remove any wheel trim. E162802 Front (4x2) 294 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires Rear Note: Jack at the specified locations to avoid damage to the vehicle. Jacking the Vehicle E162803 Front driver side (4x4) Note: Make sure the jack fits onto the flat area on the outboard side of the differential. E162811 1. 2. 3. E162804 Front passenger side (4x4) Note: View shown from the rear of the vehicle to clearly identify the jack point. Place the jack directly under the axle. 4. 5. 6. E162805 295 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Turn the jack handle clockwise until the wheel is completely off the ground and high enough to install the spare tire. Remove the lug nuts with the lug wrench. Replace the flat tire with the spare tire, making sure the valve stem is facing outward for all front wheels and single rear wheel vehicles. If you are replacing an inboard rear tire on dual rear wheel vehicles, the valve stem must be facing outward. If you are replacing the outboard wheel, the valve stem must be facing inward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. Lower the wheel by turning the jack handle counterclockwise. Remove the jack and fully tighten the lug nuts in the order shown. See Technical Specifications (page 301). Stow the flat tire. See Stowing the flat or spare tire if the vehicle is equipped with a spare tire carrier. Wheels and Tires 7. Stow the jack, jack handle and lug wrench. Make sure the jack is securely fastened so it does not rattle when driving. 8. Unblock the wheels. 1 6 When installing the wheel center ornaments, make sure that the ornament retention towers on the back side of the ornament are aligned with the studs or lug nuts. The retention towers are designed to be installed over the studs or nuts and retain to the flange on the lug nut. 7 4 3 5 8 E161441 2 8-lug nut torque sequence 10 E162821 3 8 5 6 7 E169375 If the ornament retention towers are aligned between the studs or lug nuts, the ornament is improperly installed. This improper installation may appear and sound correct, but will not keep the ornament on the vehicle. Ornaments improperly installed in this manner will fall off or become loose with minimal force or impact. 1 4 2 F-350 Dual Rear Wheel, F-450 and F-550 Vehicles 9 10-lug nut torque sequence E162812 E162820 296 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires 1. Slide the notched end of the jack handle over the release valve and use the handle to slide the jack under the vehicle. Make sure the valve is closed by turning it clockwise. 2. Position the jack according to the following guides: E162815 Front passenger side (4x4): F-350 dual rear wheel Note: View shown from the rear of the vehicle to clearly identify the jack point. Note: Place the jack directly under the axle and inboard of the radius arm so that the jack clears the radius arm. E162813 Front (4x2): F-350 dual rear wheel Note: Place the jack directly under the I-beam. E162816 Front: F-450 and F-550 E162814 Front driver side (4x4): F-350 dual rear wheel Note: Make sure the jack fits onto the flat area on the outboard side of the differential housing. 297 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires 2. Use an up-and-down motion with the jack handle to raise the wheel completely off the ground. Note: Hydraulic jacks are equipped with a pressure release valve that prevents lifting loads which exceed the jack's rated capacity. 3. Remove the lug nuts with the lug wrench. 4. Replace the flat tire with the spare tire, making sure the valve stem is facing outward on all front an inboard rear wheels. If you are replacing the outboard wheel, the valve stem must be facing inward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 5. Lower the wheel by slowly turning the release valve counterclockwise. Opening the release valve slowly will provide a more controlled rate of descent. 6. Remove the jack and fully tighten the lug nuts in the order shown. See Technical Specifications (page 301). 7. Stow the flat tire. See Stowing the flat or spare tire if the vehicle is equipped with a spare tire carrier. 8. Stow the jack, jack handle and lug wrench. Make sure the jack is securely fastened so it does not rattle when driving. 9. Unblock the wheels. E162817 Rear: F-350 dual rear wheel E162818 Rear: F-450 and F-550 Jacking the Vehicle E162819 1. Insert the jack handle into the pump linkage. 298 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires 1 6 7 4 3 5 8 E161441 2 E162823 8-lug nut torque sequence 10 2. Hold the ornament so that all of the retention clips are sitting on the flange of the lug nuts. 1 3 8 5 A 6 C 7 D 4 B E169375 2 9 10-lug nut torque sequence E162824 Installing Dual Rear Wheel Ornaments A 3. Use your hand or rubber mallet to tap the ornament in a star pattern. There should be an even gap between the ornament and the wheel. 4. Be sure to install all the clips on the nuts over the flanges so that there is an even gap all around and the retention clips are fully seated. B E162822 1. Align the ornament with the lug nuts. A is the clip and B is the flange. 299 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires E162800 E162825 3. Lay the tire on the ground with the valve stem facing up. 4. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cable to align the components at the end of the cable. 5. Turn the jack handle clockwise until the tire is raised to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier will not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your authorized dealer for assistance at your earliest convenience. 6. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire. E162826 Stowing the Flat or Spare Tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. Note: If you are stowing a tire that requires reattaching it to the vehicle with a tether, perform these steps first, then proceed with the following steps. 1. Place the tire on end with the valve stem facing toward the front of the vehicle. 2. Place the tether into the bolt holes in the wheel and attach the lug nut using the lug wrench. 300 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires 7. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per scheduled maintenance information), or at any time that the spare tire is disturbed through service of other components. 8. If removed, install the spare tire lock into the bumper drive tube with the spare tire lock key and jack handle. TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control. Bolt size lb.ft (Nm) M14 x 1.5 165 lb.ft (224 Nm) * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. On vehicles equipped with single rear wheels, retighten the lug nuts to the specified torque at 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal). On vehicles equipped with dual rear wheels, retighten the wheel lug nuts to the specified torque at 100 miles (160 kilometers), and again at 500 miles (800 kilometers) of new vehicle operation and after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal). It is important to follow the proper wheel mounting and lug nut torque procedures. On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer and the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads. E161443 301 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Wheels and Tires E145950 A Wheel pilot bore Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles. 302 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications ENGINE SPECIFICATIONS Engine 6.2L V8 Engine 6.8L V10 Engine Cubic inches 378 413 Required fuel Minimum 87 octane Minimum 87 octane Firing order 1-5-4-8-6-3-7-2 1-6-5-10-2-7-3-8-4-9 Ignition system Coil on plug Coil on plug Spark plug gap 0.041-0.047 inch (1.04-1.20 mm) 0.039-0.043 inch (1.001.10mm) Compression ratio 9.8:1 9.2:1 6.8L Engines with A/C Drivebelt Routing 6.2L Engines E163762 6.8L Engines without A/C E163761 E163763 303 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications MOTORCRAFT PARTS Component 6.2L V8 engine 6.8L V10 engine Air filter element FA-1883 FA-1883 Oil filter FL-820-S FL-820-S Battery (standard) BXT-65-650 BXT-65-650 Battery (optional) BXT-65-750 BXT-65-750 Spark plugs-platinum SP-526 SP-509 Seat filter FS-104 FS-104 Windshield wiper blade WW-2242 LH/RH WW-2242 LH/RH Transmission fluid filter BC3Z-7A098-B 8C3Z-7A098-D For scheduled maintenance, we recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts. If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36. For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance (page 453). 304 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 E142476 Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number contains the following information: 305 Super Duty (TFA) Canada/United States of America, enUSA, First Printing A World manufacturer identifier B Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations C Make, vehicle line, series, body type D Engine type E Check digit F Model year G Assembly plant H Production sequence number Capacities and Specifications VEHICLE CERTIFICATION LABEL TRANSMISSION CODE DESIGNATION E167469 E167814 The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the driver's seating position. The transmission code is on the Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description. Description Code Five-speed automatic transmission 5R110W T Six-speed automatic transmission 6R140 P Six-speed automatic transmission 6R140W W 306 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications CAPACITIES AND SPECIFICATIONS - 6.2L V8 Capacities WARNING The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Engine oil 7.0 qt (6.6 L) Engine coolant 21.3 qt (20.2 L) Brake fluid Between MIN and MAX on brake fluid reservoir Front axle 3.0 qt (2.8 L) Rear axle- F-250/350 (10.50 inch axle) 3.5 qt (3.3 L) Rear axle- F-350 (Dana M80) 4.2 qt (4 L) Rear axle- F-450/550 (Dana S110/S130) 7.0 qt (6.6 L) Automatic transmission fluid 16.7 qt (15.8 L)* Transfer case fluid 2.0 qt (1.9 L) Windshield washer fluid Fill as required Fuel tank (incomplete vehicle, steel tank, middle location) 28 gal (106 L) Fuel tank (pickup) 35 gal (132 L) Fuel tank (incomplete vehicle , steel tank, aft axle location) 40 gal (151 L) A/C refrigerant 29 oz (0.82 kg) A/C refrigerant compressor oil 4.2 fl oz (125.09 ml) For diesel fluid capacities and specifications Refer to the diesel supplement *Approximate dry fill capacity. Actual amount may vary during fluid changes. 307 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications Specifications Materials Name Specification Recommended motor oil (U.S.): WSS-M2C946-A Motorcraft SAE 5W-30 Premium Synthetic Blend Motor Oil XO-5W30-QSP Recommended motor oil (Canada): Motorcraft SAE 5W-30 Super Premium Motor Oil CXO-5W30-LSP12 WSS-M2C946-A Recommended motor oil (Mexico): Motorcraft SAE 5W-30 Synthetic Motor Oil MXO-5W30-QSP WSS-M2C946-A Optional motor oil (U.S. and Mexico): Motorcraft SAE 5W-30 Full Synthetic Motor Oil XO-5W30-QFS WSS-M2C946-A Optional motor oil (Canada): Motorcraft SAE 5W-30 Synthetic Motor Oil CXO-5W30-LFS12 WSS-M2C946-A Engine coolant (U.S. and Mexico): Motorcraft Orange Antifreeze/Coolant Prediluted VC-3DIL-B WSS-M97B44-D2 Engine coolant (Canada): Motorcraft Orange Antifreeze/Coolant Prediluted CVC-3DIL-B WSS-M97B44-D2 Brake fluid (U.S.): Motorcraft DOT 3 Motor Vehicle Brake Fluid PM-1-C WSS-M6C65-A1 Brake fluid (Canada): Motorcraft DOT 3 Motor Vehicle Brake Fluid CPM-1-C WSS-M6C65-A1 Brake fluid: WSS-M6C65-A2 Motorcraft DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Front axle fluid : Motorcraft SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QL 308 Super Duty (TFA) Canada/United States of America, enUSA, First Printing WSP-M2C197-A Capacities and Specifications Name Specification Rear axle fluid (F-250/350)(10.50 inch axle)(U.S. and Mexico): Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant XY-75W140-QL WSL-M2C192-A Rear axle fluid (F-250/350)(10.50 inch axle)(Canada): Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant CXY-75W140-1L WSL-M2C192-A Rear axle fluid (F350)(Dana M80): Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant XY-75W140-QL WSS-M2C918-A Rear axle fluid (F-450/550)(DanaS110/S130)(U.S. and Mexico): Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant XY-75W140-QL WSL-M2C192-A Rear axle fluid (F-450/550)(DanaS110/S130)(Canada): WSL-M2C192-A Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant CXY-75W140-1L Automatic transmission fluid (U.S. and Mexico): Motorcraft MERCON LV Automatic Transmission Fluid XT-10-QLVC WSS-M2C938-A MERCON LV Automatic transmission fluid (Canada): Motorcraft MERCON LV Automatic Transmission Fluid XT-10-QLVC WSS-M2C938-A MERCON LV Transfer case fluid: Motorcraft Transfer Case Fluid XL-12 ESP-M2C166-H Power steering fluid: Motorcraft MERCON LV XT-10-QLVC WSS-M2C938-A MERCON LV Spindle bearing: High Temperature 4x4 Front Axle and Wheel Bearing Grease XG-11 WSS-M2C192-A Windshield washer fluid (U.S. and Mexico): WSB-M8B16-A2 Motorcraft Premium Windshield Wash Concentrate with Bitterant ZC-32-B2 Windshield washer fluid (Canada): WSB-M8B16-A2 309 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications Name Specification Motorcraft Premium Quality Windshield Washer Fluid CXC-37-(A, B, D, F) A/C refrigerant (U.S.): Motorcraft R-134a Refrigerant YN-19 WSH-M17B19-A A/C refrigerant (Canada): Motorcraft R-134a Refrigerant CYN-16-R WSH-M17B19-A A/C refrigerant (Mexico): Motorcraft R-134a Refrigerant MYN-19 WSH-M17B19-A A/C refrigerant compressor oil: Motorcraft PAG Refrigerant Compressor Oil YN-12-D WSH-M1C231-B Multi-purpose grease: Motorcraft Multi-Purpose Grease Spray XL-5-A ESB-M1C93-B Lock cylinders (U.S.): Penetrating and Lock Lubricant XL-1 -- Lock cylinders (Canada): Penetrating Fluid CXC-51-A -- Lock cylinders (Mexico): Penetrating and Lock Lubricant MXL-1 -- Transmission, parking brake linkages and pivots, brake pedal shift: Motorcraft Premium Long-Life Grease XG-1-E WSD-M1C227-A • • • If you use oil and fluids that do not meet the defined specification and viscosity grade, this may lead to: • Component damage which is not covered by the vehicle warranty. • Longer engine cranking periods. • Increased emission levels. 310 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Reduced engine performance. Reduced fuel economy. Degraded brake performance. Capacities and Specifications We recommend Motorcraft motor oil for your vehicle. If Motorcraft oil is not available, use motor oils of the recommended viscosity grade that meet API SN requirements and display the API Certification Mark for gasoline engines. Do not use oil labeled with API SN service category unless the label also displays the API certification mark. An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Council (ILSAC). Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by your vehicle warranty. Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards. Keep brake fluid clean and dry. Contamination with dirt, water, petroleum products or other materials may result in brake system damage and possible failure. Note: Automatic transmissions that require MERCON LV transmission fluid should only use MERCON LV transmission fluid. The use of any other fluid may cause transmission damage. E142732 CAPACITIES AND SPECIFICATIONS - 6.8L TRITON-30V - V10 Capacities WARNING The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Engine oil 7.0 qt (6.6 L) Engine coolant 26.7 qt (25.3 L) Brake fluid Between MIN and MAX on brake fluid reservoir Front axle 3.0 qt (2.8 L) 311 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications Item Capacity Rear axle- F-250/350 (10.50 inch axle) 3.5 qt (3.3 L) Rear axle- F-350 (Dana M80) 4.2 qt (4 L) Rear axle- F-450/550 (Dana S110/S130) 7.0 qt (6.6 L) Automatic transmission fluid 17.5 qt (16.6 L)* Transfer case fluid 2.0 qt (1.9 L) Windshield washer fluid Fill as required Fuel tank (incomplete vehicle, steel tank, middle location) 28 gal (106 L) Fuel tank (pickup) 35 gal (132 L) Fuel tank (incomplete vehicle , steel tank, aft axle location) 40 gal (151 L) A/C refrigerant 29 oz (0.82 kg) A/C refrigerant compressor oil 4.2 fl oz (125.09 ml) For diesel fluid capacities and specifications Refer to the diesel supplement *Approximate dry fill capacity. Actual amount may vary during fluid changes. Specifications Materials Name Specification Recommended motor oil (U.S.): WSS-M2C946-A Motorcraft SAE 5W-30 Premium Synthetic Blend Motor Oil XO-5W30-QSP Recommended motor oil (Canada): Motorcraft SAE 5W-30 Super Premium Motor Oil CXO-5W30-LSP12 WSS-M2C946-A Recommended motor oil (Mexico): Motorcraft SAE 5W-30 Synthetic Motor Oil MXO-5W30-QSP WSS-M2C946-A Optional motor oil (U.S. and Mexico): Motorcraft SAE 5W-30 Full Synthetic Motor Oil WSS-M2C946-A 312 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications Name Specification XO-5W30-QFS Optional motor oil (Canada): Motorcraft SAE 5W-30 Synthetic Motor Oil CXO-5W30-LFS12 WSS-M2C946-A Engine coolant (U.S. and Mexico): Motorcraft Orange Antifreeze/Coolant Prediluted VC-3DIL-B WSS-M97B44-D2 Engine coolant (Canada): Motorcraft Orange Antifreeze/Coolant Prediluted CVC-3DIL-B WSS-M97B44-D2 Brake fluid (US): Motorcraft DOT 3 Motor Vehicle Brake Fluid PM-1-C WSS-M6C65-A1 Brake fluid (Canada): Motorcraft DOT 3 Motor Vehicle Brake Fluid CPM-1-C WSS-M6C65-A1 Brake fluid: WSS-M6C65-A2 Motorcraft DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Front axle fluid : Motorcraft SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QL WSP-M2C197-A Rear axle fluid (F-250/350)(10.50 inch axle)(U.S. and Mexico): Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant XY-75W140-QL WSL-M2C192-A Rear axle fluid (F-250/350)(10.50 inch axle)(Canada): Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant CXY-75W140-1L WSL-M2C192-A Rear axle fluid (F350)(Dana M80): Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant XY-75W140-QL WSS-M2C918-A Rear axle fluid (F-450/550)(DanaS110/S130)(U.S. and Mexico): Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant XY-75W140-QL WSL-M2C192-A 313 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications Name Specification Rear axle fluid (F-450/550)(DanaS110/S130)(Canada): WSL-M2C192-A Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant CXY-75W140-1L Automatic transmission fluid (U.S. and Mexico): Motorcraft MERCON LV Automatic Transmission Fluid XT-10-QLVC WSS-M2C938-A MERCON LV Automatic transmission fluid (Canada): Motorcraft MERCON LV Automatic Transmission Fluid XT-10-QLVC WSS-M2C938-A MERCON LV Transfer case fluid: Motorcraft Transfer Case Fluid XL-12 ESP-M2C166-H Power steering fluid: Motorcraft MERCON LV XT-10-QLVC WSS-M2C938-A MERCON LV Spindle bearing: High Temperature 4x4 Front Axle and Wheel Bearing Grease XG-11 WSS-M2C192-A Windshield washer fluid (U.S. and Mexico): WSB-M8B16-A2 Motorcraft Premium Windshield Wash Concentrate with Bitterant ZC-32-B2 Windshield washer fluid (Canada): Motorcraft Premium Quality Windshield Washer Fluid CXC-37-(A, B, D, F) WSB-M8B16-A2 A/C refrigerant (U.S.): Motorcraft R-134a Refrigerant YN-19 WSH-M17B19-A A/C refrigerant (Canada): Motorcraft R-134a Refrigerant CYN-16-R WSH-M17B19-A A/C refrigerant (Mexico): Motorcraft R-134a Refrigerant MYN-19 WSH-M17B19-A A/C refrigerant compressor oil: Motorcraft PAG Refrigerant Compressor Oil YN-12-D WSH-M1C231-B 314 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications Name Specification Multi-purpose grease: Motorcraft Multi-Purpose Grease Spray XL-5-A ESB-M1C93-B Lock cylinders (U.S.): Penetrating and Lock Lubricant XL-1 -- Lock cylinders (Canada): Penetrating Fluid CXC-51-A -- Lock cylinders (Mexico): Penetrating and Lock Lubricant MXL-1 -- Transmission, parking brake linkages and pivots, brake pedal shift: Motorcraft Premium Long-Life Grease XG-1-E WSD-M1C227-A If you use oil and fluids that do not meet the defined specification and viscosity grade, this may lead to: • Component damage which is not covered by the vehicle warranty. • Longer engine cranking periods. • Increased emission levels. • Reduced engine performance. • Reduced fuel economy. • Degraded brake performance. E142732 We recommend Motorcraft motor oil for your vehicle. If Motorcraft oil is not available, use motor oils of the recommended viscosity grade that meet API SN requirements and display the API Certification Mark for gasoline engines. Do not use oil labeled with API SN service category unless the label also displays the API certification mark. An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Council (ILSAC). Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by your vehicle warranty. 315 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Capacities and Specifications Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards. Keep brake fluid clean and dry. Contamination with dirt, water, petroleum products or other materials may result in brake system damage and possible failure. Note: Automatic transmissions that require MERCON LV transmission fluid should only use MERCON LV transmission fluid. The use of any other fluid may cause transmission damage. 316 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz GENERAL INFORMATION Radio Frequencies and Reception Factors Radio Reception Factors Distance and strength The further you travel from an AM or FM station, the weaker the signal and the weaker the reception. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception. Station overload When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting. Do not expose discs to direct sunlight or heat sources for extended periods. CD and CD Player Information Note: CD units play commercially pressed 4.75-inch (12 centimeter) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. • MP3 track mode ignores any folder structure on the MP3 disc. The player numbers each MP3 track on the disc (noted by the .mp3 file extension) from T001 to a maximum of T255. The maximum number of playable MP3 files may be less depending on the structure of the CD and exact model of radio present. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed. You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Please contact an authorized dealer for further information. Note: Do not use any irregularly shaped discs or discs with a scratch protection film attached. Always handle discs by their edges only. Clean the disc with an approved CD cleaner only. Wipe it from the center of the disc toward the edge. Do not clean in a circular motion. 317 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System • • MP3 folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 tracks on the disc (noted by the .mp3 file extension) and all folders containing MP3 files, from F001 (folder) T001 (track) to F253 T255. Creating discs with only one level of folders helps with navigation through the disc files. In track mode, the system displays and plays the structure as if it were only one level deep (all .mp3 files play, regardless of being in a specific folder). In folder mode, the system only plays the .mp3 files in the current folder. AUDIO UNIT - VEHICLES WITH: AM/FM If you are burning your own MP3 discs, it is important to understand how the system reads the structures you create. While various files may be present, (files with extensions other than mp3), only files with the .mp3 extension are played; other files are ignored by the system. This enables you to use the same MP3 disc for a variety of tasks on your work computer, home computer and your in-vehicle system. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. E163157 318 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System A CLK: Press this button to switch the display between the clock and radio frequency. To set the time, press and hold the button until the hours start to flash. Press the arrow buttons (B) to adjust the hours, then repeat to set the minutes. Press CLK again to exit clock mode. B Tune: Press these arrow buttons to manually search through the radio frequency band. Press and hold for a fast search. In AUDIO mode, press the buttons to adjust different sound settings. C AUDIO: Press this button to access settings for Treble, Middle, Bass, Fade and Balance. D SEEK: Press this button to go to the previous or next strong station on the frequency band. E Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. F AM/FM: Press this button to select a frequency band. G VOL-PUSH: Press the button to switch the system on and off. Turn the control to adjust the volume. AUDIO UNIT - VEHICLES WITH: AM/FM/CD/SYNC WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. 319 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System B A C R D Q E P F O G N M L K J I H E169515 A Eject: Press to eject a CD. B CD slot: Insert a CD. C Tune: Press to search through the radio frequency band manually. Press and hold for a fast search. D Phone: Press to access the phone features of the SYNC system. See SYNC™ (page 329). E MENU: Press to access different audio system features. If your vehicle is equipped with satellite radio, you can access different menus by pressing OK. Set the time by pressing MENU until SET HOURS or SET MINUTES appears and using the arrow buttons to adjust the time. Set the strongest stations on the radio frequency by pressing MENU until AUTOSET appears. AUTOSET does not override your original presets. RBDS displays text transmitted by certain radio stations and searches for music categories. To search for music categories, turn on RBDS (by using the SEEK buttons when RBDS ON/OFF appears). Press the up and down arrow buttons to scroll through categories, then use the SEEK buttons to begin the search. SPEEDVOL (speed compensated volume) allows you to adjust radio volume to compensate for noise levels when vehicle speed increases. 320 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System Track/Folder is only available on MP3 files when in CD mode. In track mode, pressing the SEEK arrows allows you to scroll through all the tracks on the disc. In folder mode, pressing the SEEK arrows allows you to scroll through all the tracks within the selected folder. Press the FOLDER buttons to access other folders. COMPRESS (Compression) is only available in CD and MP3 modes. Switching compression on brings the soft and loud passages together for a more consistent listening level. Use the SEEK buttons and up and down arrow buttons to switch it on and off. F AUX: Press to access the media features of the SYNC system. See SYNC™ (page 329). G SEEK: In radio mode, press and release these buttons to go to the next (or previous) preset radio station or disc track. In CD and MP3 modes, press these buttons to select the next (or previous) track, or press and hold to advance (or reverse) within the same track. H Play, Pause and OK: Play and Pause allow you to play or pause a track when listening to a CD. OK allows you to confirm commands with phone and media features of the SYNC system. See SYNC™ (page 329). I SHUFFLE: Play music on the selected CD or MP3 folder in random order. J FOLDER >: Press to access the next folder on an MP3 disc. K < FOLDER: Press to access the previous folder on an MP3 disc. L FF: Press to fast forward in a CD track or MP3 file manually. M REW: Press to rewind in a CD track or MP3 file manually. N Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. O TEXT/SCAN: In radio, CD and MP3 modes, press and hold to hear a brief sampling of radio stations, CD tracks or MP3 files. In CD and MP3 modes, press and release to display track title, artist name and disc title. In text mode, sometimes the display requires additional text to show. When the < / > indicator is on, press TEXT and then use the SEEK buttons to view the additional display text. P AM/FM: Press to select a frequency band. Q VOL-PUSH: Press to switch the system off and on. Turn it to adjust the volume. R CD: Press to enter CD or MP3 mode. 321 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System AUDIO UNIT - VEHICLES WITH: AM/FM/CD/TOUCHSCREEN DISPLAY WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: The MyFord Touch system controls most of the audio features. See MyFord Touch™ (page 374). A E163159 A B G C F E D VOL and Power: Press this button to switch the system off and on. Turn it to adjust the volume. B Eject: Press this button to eject a CD. C CD slot: Insert a CD. D TUNE: Turn this control to search through the radio frequency band manually. 322 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System E Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. F Seek, Reverse and Fast Forward: In radio mode, select a frequency band and press one of these buttons. The system stops at the first station it finds in that direction. In Sirius mode, press these buttons to select the previous or next channel. If a specific category is selected (such as Jazz, Rock or News), use these buttons to find the previous or next channel in the selected category. In CD mode, press these buttons to select the previous or next track. G MEDIA: Press this button to access different audio modes, such as AM, FM and A/V Input. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. DIGITAL RADIO Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. When HD Radio broadcasts are active, you can access the following functions: • Scan allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast. • Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal. When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the HD Radio logo on your screen. When this logo is available, you may also see Title and Artist fields on-screen. 323 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area. HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. Station blending When the system first receives a station (aside from HD2HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound. In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate. 324 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System Potential station issues Issues Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Cause Action This is poor time alignment No action required. This is a by the radio broadcaster. broadcast issue. Sound fading or blending in The radio is shifting between No action required. The and out. analog and digital audio. reception issue may clear up as you continue to drive. * There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune. The digital multicast is not No action required. This is available until the HD Radio normal behavior. Wait until broadcast is decoded. Once the audio is available. decoded, the audio is available. Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. The previously stored No action required. The multicast preset or direct station is not available in tune is not available in your your current location. current reception area. Text information does not match currently playing audio. Data service issue by the radio broadcaster. Fill out the station issue form at website listed below. * There is no text information Data service issue by the shown for currently selected radio broadcaster. frequency. Fill out the station issue form at website listed HD2-HD7 stations not found Pressing Scan disables when Scan is pressed. HD2-HD7 channel search. No action required. This is normal behavior. below. * http://www.ibiquity.com/automotive/report_radio_station_experiences HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion. SATELLITE RADIO (If Equipped) SIRIUS® broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SIRIUS satellite radio channels, visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474. 325 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Reception Factors Potential satellite radio reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. Station overload When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Satellite radio signal interfer- Your display may show ACQUIRING . . . to indicate the ence interference and the audio system may mute. SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. SIRIUS® Satellite Radio Service Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474. E142593 Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, tune to channel 0. 326 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Audio System Troubleshooting Message Condition Action Acquiring… Radio requires more than two seconds to produce audio for the selected channel. Satellite antenna fault There is an internal module If this message does not clear shortly, or with an ignior system failure present. tion key cycle, your receiver may have a fault. See an authorized dealer for service. SIRIUS system failure No action required. This message should disappear shortly. Invalid Channel The channel is no longer available. Tune to another channel or choose another preset. Unsubscribed Channel Your subscription does not include this channel. Contact SIRIUS at 1-888539-7474 to subscribe to the channel, or tune to another channel. No Signal The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. The signal is blocked. When you move into an open area, the signal should return. Updating… Update of channel programming in progress. No action required. The process may take up to three minutes. Questions? Call Your satellite service is no longer available. Contact SIRIUS at 1-888539-7474 to resolve subscription issues. 1-888-539-7474 None found Check Channel Guide Subscription Updated All the channels in the Use the channel guide to selected category are either turn off the Lock or Skip skipped or locked. function on that station. SIRIUS has updated the channels available for your vehicle. 327 Super Duty (TFA) Canada/United States of America, enUSA, First Printing No action required. Audio System USB PORT (If Equipped) WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. C A B E163162 A A/V inputs B SD card slot C USB ports See MyFord Touch™ (page 374). E201595 The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See Using SYNC™ With Your Media Player (page 355). MEDIA HUB (If Equipped) The media hub is located in a compartment on top of the instrument panel. Push down on the top of the compartment to access the media hub. 328 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) GENERAL INFORMATION E198355 SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions * & Information). • • • Use applications, such as Stitcher, via ** SYNC AppLink. Make sure that you review your device's manual before using it with SYNC. • Access phonebook contacts and music using voice commands. Stream music from your connected phone. Support • • * These features are not available in all markets and require activation. ** Available AppLink enabled apps vary by market. The SYNC support team is available to help you with any questions you cannot answer on your own. 329 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Text message. Use the advanced voice recognition system. Charge your USB device (if your device supports this). SYNC™ (If Equipped) Monday-Saturday, 8:30am-9:00pm EST. When using SYNC: • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the system. See an authorized dealer. Sunday, 10:30am-7:30pm EST. In the United States, call 1-800-392-3673. In Canada, call 1-800-565-3673. Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? • Required to activate Vehicle Health Report and to view the reports online. • Required to activate the subscription-based SYNC Services and to personalize your Saved Points and Favorites. • Essential for keeping up with the latest software downloads available for SYNC. • Access to customer support for any questions you may have. Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. Driving Restrictions For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mph (5 km/h). Safety Information WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information. 330 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions and Information. Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. • After pressing the voice button, wait until after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system. • Speak naturally, without long pauses between words. • At any time, you can interrupt the system while it is speaking by pressing the voice button. USING VOICE RECOGNITION Initiating a Voice Session This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiate a voice session by pressing the voice button on the steering wheel controls. See Voice Control (page 67). E142599 When prompted you can say any of the following: Voice command If you want the system to carry out the following Bluetooth Audio Stream audio from your phone. Cancel Cancel the requested action. Line In | Aux | Audio In Access the device connected to the auxiliary input jack. mobile (apps | applications) Access mobile applications. Phone Make calls. USB [1] Access the device connected to your USB port. Vehicle Health (Report) Run a vehicle health report. 331 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Voice command If you want the system to carry out the following Voice Settings | Voice Preferences Adjust the level of voice interaction and feedback. Help Hear a list of voice commands available in the current mode. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or stop or exit. You must say any of the voice commands that appear outside of open and close brackets. For example, where mobile (apps | applications) appears, you must say mobile followed by either apps or applications. You do not need to say words that appear within square brackets. For example, for where (USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick. Note: SYNC Services and Vehicle health report are only available in the United States of America. The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize the voice recognition system to provide more or less instruction and feedback. Adjusting the Interaction Level Initiate a voice session by pressing the voice button on the E142599 steering wheel controls. See Voice Control (page 67). When prompted say the following: Voice command If you want the system to carry out the following Voice Settings | Voice Preferences Followed by either of the following: Interaction Mode Standard Provide more detailed interaction and guidance. Interaction Mode Advanced Provide less audible interaction and more tone prompts. The system defaults to the standard interaction mode. 332 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request. For example, the system may ask "Phone, is that Voice command correct?". If turned off, the system simply makes a best guess as to what you requested and may ask you to confirm settings. If you want the system to carry out the following Confirmation Prompts Off Make a best guess from the command; you may still occasionally be asked to confirm settings. Confirmation Prompts On Clarify your voice command with a short question. For example, say "Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home." You could also say "Say 1 after the tone to play John Doe, Say 2 after the tone to play Johnny Doe." The system creates candidate lists when it has the same confidence level of several options based on your voice command. When turned on, it may prompt you with as many as four possibilities for clarification. Voice command Media Candidate Lists Off If you want the system to carry out the following Make a best guess from the media candidate list. You may still occasionally be asked questions. Media Candidate Lists On Clarify your voice command for media candidates. Phone Candidate Lists Off Make a best guess from the phone candidate list. You may still occasionally be asked questions. Phone Candidate Lists On Clarify your voice command for phone candidates. 333 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Other features, such as text messaging using Bluetooth and automatic phonebook download, are cell phone-dependent features. To check your cell phone's compatibility, see your cell phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. USING SYNC™ WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cell phone's functionality. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • Ending a call. • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. Pairing a Cell Phone for the First Time Note: SYNC can support downloading up to approximately 1000 entries per Bluetooth-enabled cell phone. Note: Make sure to switch on the ignition and the radio. Put the transmission in position park (P) (automatic transmission) or neutral with the parking brake applied (manual transmission). Note: To scroll through the menus, press the up and down arrows on your audio system. Wirelessly pairing your cell phone with SYNC allows you to make and receive hands-free calls. Press the phone button. When the display indicates there is no cell phone paired, do the following: Message Action and Description No Phone Paired Press the OK button. Find SYNC 1. Press the OK button. 2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary. 3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The display indicates when the pairing is successful. 334 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Pairing Subsequent Cell Phones Depending on your cell phone's capability and your market, the system may prompt you with questions, such as setting the current cell phone as the primary cell phone (the cell phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. Note: To scroll through the menus, press the up and down arrows on your audio system. Note: Make sure to switch on the ignition and the radio. Put the transmission in position park (P) (automatic transmission) or neutral with the parking brake applied (manual transmission). Press the phone button, then scroll to: Message Action Phone settings Press the OK button. Bluetooth device Press the OK button. Add Press the OK button. When the following message appears in the display. Find SYNC 1. Press the OK button. 2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary. 3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The display indicates when the pairing is successful. The system then prompts with questions, such as if you would like to set the current cell phone as the primary cell phone (the cell phone SYNC automatically tries to connect with first upon vehicle start-up) or download your phonebook. Voice Commands Phone Voice Commands Phonebook ___ Press the voice icon and say: Phonebook ___ at Home Voice Commands Phonebook ___ at Work Phone Phonebook ___ in Office You can then say any of the following commands. Phonebook ___ on Cell Call History Incoming ___ is a dynamic listing that should be the name of a contact in your phonebook. For example you could say "Call Mom". Call History Missed Call History Outgoing 335 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Voice Command You can also say any of the following: [Phone] Settings [Message] Notification On Voice Command Call ___ Call ___ at Home [Phone] Settings [Message] Notification Off Call ___ at Work [Phone] Settings [Set] Phone Ringer Call ___ in Office [Phone] Settings [Set] Ringer 1 Call ___ on Mobile [Phone] Settings [Set] Ringer 2 Call ___ on Other [Phone] Settings [Set] Ringer 3 Dial [Phone] Settings [Set] Ringer Off Battery None of these commands are available until your cell phone information is completely downloaded using Bluetooth. Phone Name Signal ___ is a dynamic listing that should be the name of a contact in your phonebook. For example you could say "Call Mom". Text Message Inbox Send [New] Text Message The following commands are only available during active calls: You do not need to say word contained within brackets for the system to understand your command. Voice Commands Hold Note: To exit dial mode, press and hold the phone button or press MENU to go to the PHONE menu. Join Phonebook Commands Go To Privacy When you ask SYNC to access content, for example the phonebook name or number, the requested information appears in the display to view. Phone Menu Commands To access the phone menu with voice commands, press the voice button and when prompted say: Voice Command [Phone] Menu You can then say any of the following: [Phone] Connections | [Media] Connections | [Bluetooth] Connections 336 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Making a Call Press the voice button and when prompted say: Voice Command Action and Description Call ___ This command is not available until your cell phone information is completely downloaded using Bluetooth. Dial Use to enter a phone number digit by digit. When the system confirms the number say one of the following commands: Dial To confirm the number and initiate the call. delete To erase the last spoken digit. You can also press the left arrow button. clear To erase all spoken digits. You can also press and hold the left arrow button. To end a call, press and hold the red phone button. Receiving Calls Phone Options during an Active Call When receiving a call, you can: • Answer the call by pressing the phone button. • Reject the call by pressing and holding the red phone button. • Ignore the call by doing nothing. During an active call, you have more menu features that become available, for example putting a call on hold or joining calls. Use the arrow buttons to scroll through the menu options. Press the MENU button during an active call, then scroll to: Message Active call Action and Description Press the OK button. Select one of the following: Mute Call Press the OK button to mute the call. Privacy Press the OK button to switch a call from an active hands-free environment to your cell phone for a more private conversation. Hold Press the OK button to put an active call on hold. Join calls Join two separate calls. SYNC supports a maximum of three callers on a multiparty call or conference call. 337 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Message Action and Description 1. Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press the OK button. Wait until the following message appears. Join calls Press the OK button. Enter Tones Enter tones such as numbers for passwords. Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary. Phonebook To access your phonebook contacts. 1. Press the OK button to select, and then scroll through your phonebook contacts. 2. Press the OK button again when the desired selection appears in the display. 3. Press the phone button to call the contact. Call History To access your call history log. 1. Press the OK button to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press the OK button when the desired selection appears in the display. 3. Press the phone button to call the selection. Return Exit the current menu. Accessing Features Through the Phone Menu The phone menu allows you to redial a number, access your call history and phonebook and sends text messages as well as access cell phone and system settings. You can also access advanced features, for example 911 Assist, Vehicle Health Report and SYNC Services. 338 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Press the phone button to enter the Phone Menu, then scroll to: Message Action and Description Phone Redial Press the OK button to redial the last number called. Press the OK button again to confirm. Call History Access any previously dialed, received or missed calls after you 1 connect your Bluetooth-enabled cell phone to SYNC. Press the OK button then select one of the following and press the OK button again to confirm. Incoming calls Outgoing calls Missed calls The system attempts to automatically re-download your phonebook and call history each time your cell phone connects to SYNC (if the auto download feature is on and your Bluetoothenabled cell phone supports this feature). Phonebook Access and call any contacts in your previously downloaded 1,2 phonebook. If your phonebook has less than 255 entries, they appear alphabetically in flat file mode. If there are more than 255 entries, the system will organize them into alphabetical categories. 1. Press the OK button. 2. Scroll to the desired contact. 3. Press OK or the phone button to call the contact. Text messaging Press the OK button to send, download, read and delete text messages. Phone settings 1 View your cell phone's status, set ring tones, select your message notification, change phonebook entries and automat1 ically download your cell phone content among other features. SYNC Services Access the SYNC Services portal where you can request various types of information, for example traffic reports and directions. 911 Assist Automatically place an emergency call to a 911 operator 4 following a crash. 339 Super Duty (TFA) Canada/United States of America, enUSA, First Printing 3 SYNC™ (If Equipped) Message Action and Description Vehicle Health Create and receive a diagnostic report card on your vehicle. Mobile Apps Interact with SYNC-capable mobile applications on your smartphone. Sys Settings Access Bluetooth Devices menu listings and advanced menu listings. Exit Press the OK button to exit the phone menu. 1 This is a cell phone-dependent feature. 2 This is a cell phone-dependent and speed-dependent feature. 3 This is an optional feature and available in the United States only. 4 This is an optional feature and available in the United States and Canada only. 3 Note: Forwarding a text message is a speed-dependent feature. It is only available when your vehicle is traveling at 3 mph (5 km/h) or less. Text Messaging Note: This is a cell phone-dependent feature. Note: Only one recipient is allowed per text message. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. When a new text message arrives, an audible tone sounds and the information display indicates you have a new message. Note: This is a cell phone-dependent feature. Following the notification you can do any of the following: Receiving a Text Message Do nothing to have the message go into your text message inbox. Note: This is a cell phone-dependent feature. Your cell phone must support downloading text messages using Bluetooth to receive incoming text messages. To have SYNC read you the message using voice commands, press the voice button and when prompted say: Voice Command Read Message | Read Text Message | Text Message Action and Description SYNC will read the most recent text message to you. 340 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) To open the test message, press OK to receive and open the text message. Press OK again and SYNC reads your message aloud as you are not able to view the message. You can then also choose whether you’d like to reply or forward the message. Reply or forward the message, press OK and scroll to choose between: Message Action and Description Reply to sender Press the OK button to access and then scroll through the list of pre-defined messages to send. Forward msg. Press the OK button to forward the message to anyone in your Phonebook or Call History. You can also choose enter a number. Note: Sending a text message is a speed-dependent feature. It is only available when your vehicle is traveling at 3 mph (5 km/h) or less. Sending, Downloading and Deleting Your Text Messages Text messaging is a cell phone-dependent feature. If your cell phone is compatible, SYNC allows you to receive, send, download and delete text messages. Note: You can only have one recipient per text message. Press the phone button, then scroll to: Message Text messaging Action and Description Press the OK button. Select one of the following: Send Text Message? Allows you to send a new text message based on a predefined set of 15 messages. 1. 2. 3. 4. Press the OK button. Scroll to your desired message. Press the OK button. Scroll through your phonebook, call history entries or enter a new number. 5. Press the OK button to enter the desired contact. 6. Press the OK button again when the system asks if you would like to send the message. The system sends each text message with the following signature: This message was sent from my Ford. 341 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Message Action and Description Download now Allows you to download your unread messages to SYNC. To download the messages, press the OK button to select. The display indicates the system is downloading your messages. When downloading is complete, SYNC returns you to the inbox. Delete All Messages? Allows you to delete current text messages from SYNC. To delete the messages, press the OK button to select. The display indicates when it is finished deleting all your text messages. SYNC returns you to the text message menu. Return Press the OK button to exit the current menu. Accessing Your Phone Settings These are cell phone-dependent features. Your cell phone settings allow you to access and adjust some features. For example ring tones, text message notification, modify your phonebook and set up automatic download. Press the phone button, then scroll to: Message Action and Description Phone settings Press the OK button. Select one of the following: Phone status See the provider, name, signal power, battery power and roaming status of your connected cell phone. Press OK to select and scroll to view the information. When done, press OK again to return to the phone status menu. Set ringtone Select which ring tone sounds during an incoming call. You can choose one of the system ring tones or your cell phone ring tones. Press the OK button and scroll to hear the available options. You can also choose to use to use your phone's ring tone. Press the OK button to select the desired ring tone. If your cell phone supports in-band ringing, your cell phone ring plays when you choose the phone ringer option. Text msg notify You have the option of hearing an audible tone to notify you when a text message arrives. 342 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Message Action and Description Press the OK button then select one of the following and press the OK button again to confirm. Message Notification On Message Notification Off Modify Phonebook Modify the contents of your phone book (such as add, delete, download). Press OK to select and scroll between: Add contacts Press the OK button to add more contacts from your phonebook. Push the desired contact(s) on your cell phone. See your cell phone's manual on how to push contacts. Delete Phonebook Press OK to delete the current phone book and call history. When Delete Phonebook appears, press OK to confirm. SYNC takes you back to the Phone Settings menu. Download Phonebook Press OK to select and press OK again when Confirm Download? appears. Auto-download Automatically download your phone book each time your phone connects to SYNC. Press OK to select. Auto On? When this message appears, press OK to have your phonebook automatically downloaded each time. Select Off to NOT download your phonebook every time your phone connects to SYNC. Your phonebook, call history and text messages can only be accessed when your specific phone is connected to SYNC. * Speak Names When enabled, SYNC speaks the contact name that is displayed on the screen during phonebook browsing. Return Exit the current menu. * Downloading times are cell phone-dependent and quantity-dependent. When Auto Download is on, it automatically deletes any changes, additions or deletions saved since your last download. Bluetooth Devices System Settings The Bluetooth Devices menu allows you to add, connect and delete devices, set a cell phone as primary as well as turn your Bluetooth feature on and off. This menu provides access to your Bluetooth Devices and Advanced menu features. Use the arrow buttons to scroll through the menu options. 343 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Press the Phone button to enter the Phone Menu, then scroll to: Message Action and Description Sys Settings Press the OK button. Bluetooth device Press the OK button. Select one of the following: Add See Using SYNC™ With Your Phone (page 334). Connect BT Connect a previously paired Bluetooth-enabled phone. Press OK to select and view a list of previously paired phones. Scroll until the desired device is chosen, then press OK to connect the phone. Set Primary? Set a previously paired phone as your primary phone. Press OK to select and scroll to select the desired phone. Press OK to confirm. Bluetooth On and Off Turn the Bluetooth feature on and off. Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Del Device Delete a paired cell phone. Press the OK button and scroll to select the device. Press OK to confirm. Delete all Delete all previously paired phones (and all information originally saved with those phones). Press OK to select. Return Exit the current menu. 1 2 3 4 1 This is a speed-dependent feature. It is only available when your vehicle is traveling at 3 mph (5 km/h) or less. 2 You can only connect one device at a time. When another cell phone is connected, the previous one is disconnected. 3 SYNC attempts to connect with the primary phone at every ignition cycle. When a phone is selected as primary, it appears first in the list and is marked with an asterisk (*). 4 Turning Bluetooth off disconnects all Bluetooth devices and deactivates all Bluetooth features. 344 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Advanced and set prompts, languages, defaults, perform a master reset, install an application and view system information. The Advanced menu allows you to access To access the advanced menu, press the phone button to enter the Phone Menu, the scroll to: Message Action and Description Sys Settings Press OK. Advanced Press OK. Select one of the following: Confirmation Prompts Get help from SYNC by using questions, helpful hints or asking you for a specific action. To turn these prompts on or off: 1. Press the OK button to select and scroll to select between On and Off. 2. Press the OK button when the desired selection appears in the display. SYNC returns you to the Advanced menu. Language 1. Factory Defaults Return to the factory default settings. This selection does not erase your indexed information, for example phonebook, call history, text messages or paired devices. Press the OK button to select and then press OK again when the following message appears in the display. Press OK to select and then scroll through the languages. Choose between English, Français and Español. Once selected, all of the radio displays and prompts are in the selected language. 2. Press OK when the desired selection appears in the display. If you change the language setting, the display indicates that the system is updating. When complete, SYNC returns you to the Advanced menu. Confirm Restore Master reset Completely erase all information stored on SYNC, for example phonebook, call history, text messages and paired devices, and return the system to the factory default settings. Press OK to select. The display indicates when complete. SYNC returns you to the Advanced menu. Install Applications Install applications you have downloaded. 345 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Message Action and Description Press the OK button and scroll to select. Press the OK button to confirm. System info Access the Auto Version number as well as the FDN number. Press the OK button to select. Return Exit the current menu. WARNINGS SYNC™ APPLICATIONS AND SERVICES Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional. In order for the following features to work, your cell phone must be compatible with SYNC. To check your phone's compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. * • SYNC Services : Provides access to traffic, directions and information such as travel, horoscopes, stock prices and more. • 911 Assist: Can alert 911 in the event of an emergency. * • Vehicle Health Report : Provides a diagnostic and maintenance report card of your vehicle. Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly. Note: The SYNC 911 Assist feature must be set on before the incident. * This is an optional feature and available in the United States only. Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. 911 Assist (If Equipped) Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects. WARNINGS Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. 346 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. See Supplementary Restraints System (page 37). Important information about airbag deployment is in this chapter. See Roadside Emergencies (page 212). Important information about the fuel pump shut-off is in this chapter. Switching 911 Assist On or Off Press the phone button to enter the phone menu and scroll to: Message Action and Description 911 Assist Press the OK button to confirm and enter the 911 Assist menu. On Press the OK button when the desired option appears in the radio display. Off Off selections include: Message Action and Description Off with reminder: Provides a display and voice reminder at phone connection at vehicle start. Off without reminder: Provides a display reminder only without a voice reminder at phone connection. • To make sure that 911 Assist works correctly: • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. • The 911 Assist feature must be set on before the incident. • You must pair and connect a Bluetooth-enabled and compatible cell phone to SYNC. • A connected Bluetooth-enabled phone must have the ability to make and maintain an outgoing call at the time of the incident. • 347 Super Duty (TFA) Canada/United States of America, enUSA, First Printing A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number. SYNC™ (If Equipped) In the Event of a Crash 911 Assist Privacy Notice Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call the emergency services. When you turn on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not turn the feature on. Before making the call: • SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. • SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel." Vehicle Health Report (If Equipped, United States Only) WARNING Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace, normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system, (such as brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury. If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. 911 Assist May Not Work If • • • Your cellular phone or 911 Assist hardware sustains damage in a crash. The vehicle's battery or the SYNC system has no power. The phone(s) thrown from your vehicle are the ones paired and connected to the system. Note: This feature is only available in the United States. Note: Your Vehicle Health Report feature requires activation before use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. 348 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Note: This feature may not function properly if you have enabled caller ID blocking on your cellular phone. Before running a report, review the Vehicle Health Report Privacy Notice. The system allows you to check your vehicle's overall health in the form of a diagnostic report card. The Vehicle Health Report contains valuable information, for example: • Vehicle diagnostic information • Scheduled maintenance • Open recalls and Field Service Actions • Items noted during vehicle inspections by an authorized dealer that still need servicing. Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Note: Cellular phone and SMS charges may apply when making a report. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. You can run a vehicle health report after your vehicle has been running a minimum of 60 seconds. Choose one of the following options. To use voice commands, press the voice button and when prompted say: Voice command Action and Description Vehicle Health (Report) The system will run a vehicle health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer. To use the screen, press the phone button, then scroll to: Message Vehicle Health Action and Description Press the OK button. Select one of the following: Auto On? Press the OK button and select on or off. Select On to have SYNC automatically prompt you to run a * health report at certain mileage intervals. Report Interval Scroll to select between 5000, 7500 or 10000-mile intervals. Select your desired option and press the OK button. 349 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Message * Action and Description Run Report Press the OK button for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer. Return Exit the current menu. You must first turn this feature on before you can select the desired mileage interval. Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Using SYNC™ With Your Phone (page 334). Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health Report Terms and Conditions, and Privacy Statement) for more information. Note: This feature does not function properly if you have enabled caller ID blocking on your cellular phone. Make sure your cellular phone is not blocking caller ID before using SYNC Services. Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, place you in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions. SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United States Only) Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation. 350 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle's current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com. Connecting to SYNC Services Using Voice Commands Press the voice button and when prompted say: Voice command Services Action and Description This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. Once you connect to the service, follow the voice prompts to request the desired service, for example traffic or directions. Once you are connected to SYNC Services, you can also say the following: (what are my (options | Receive a list of available services from which to choose. choices) | what can I say | [available] commands) Services To return to the Services main menu. Help Receive system help. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (options | choices) appears you say either; options or choices. You must say any of the voice commands that appear outside of open and close brackets. For example, where; what are my (options | choices) appears, you must say; what are my, followed by either, options or choices. You do not need to say words that appear within square brackets. For example, for where (what can I say [available] commands) appears, you can say, what can I say commands. 351 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Connecting to SYNC Services Using the Phone Menu Press the phone button, then scroll to: Message Action and Description SYNC Apps Press the OK button. Services 1. Press the OK button. The display indicates the system is connecting. 2. Press the OK button again. SYNC initiates the call to the Services portal. 3. Once you connect to the service, follow the prompts to request the desired service, for example traffic or directions. Receiving Turn-by-Turn Directions When connected to SYNC Services, press the voice button and when prompted say: Voice command Action and Description Directions To receive directions to a location. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends. You then receive audible and visual driving instructions as you travel toward your destination. Business search To find a business or type of business. Select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends. You then receive audible and visual driving instructions as you travel toward your destination. You can also say the following: Search near me To find the closest business or type of business to your location, within business search. Operator If you need further assistance in finding a location at any time within a Directions or Business search and need to speak with a live operator. 352 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Voice command Action and Description The live operator can assist you by searching for businesses by name or by category, residential addresses by street address or by name or specific street intersections. The system may prompt you to speak with an operator when it has difficulty matching your voice request. Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/ support. Yes * * If you miss a turn, SYNC automatically asks if you want the route updated. Say yes when prompted and the system sends a new route to your vehicle. During an active route. Disconnecting from SYNC Services To disconnect from SYNC services, say: Voice command Goodbye Action and Description From the SYNC Services main menu, or press and hold the phone button on the steering wheel. SYNC Services quick tips SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, for example work or home. You can also save favorite information like sports teams or a news category. You can learn more about personalization by logging onto www.SYNCMyRide.com. Push to interrupt Press the voice button at any time while connected to SYNC Services to interrupt a voice prompt or an audio clip and say your voice command. Portable Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services. 353 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) SYNC Services quick tips You can even access your account outside your vehicle. Just use the number on your phone's call history. Traffic and Directions features do not function properly but information services and the 411 connect and text message features are available. Menu item SYNC™ APPLINK™ Scroll through the list of available applications and press OK to select a particular app. Once an app is running through SYNC, you can access an app’s menu by pressing the MENU button to first access the SYNC menu. SYNC Mobile Apps Note: You must pair and connect your smartphone to SYNC to access AppLink. Note: iPhone users need to connect the phone to the USB port in order to start the application. Note: The AppLink feature is not available if your vehicle is equipped with the MyFord Touch system. Scroll until the app name followed by "Menu", is displayed (such as, sticher Menu), then press OK. From here, you can access an application's features, such as Thumbs up and Thumbs down. Note: Depending on your display type, you can access AppLink from the media menu, the phone menu, or by using voice commands. Once an app is running through AppLink, you can control main features of the app through voice commands and steering wheel controls. For more information, please visit: Website www.SYNCMyRide.com To Access Using the Phone Menu To Access Using the Media Menu Press the phone button to access the SYNC phone menu on-screen. You can then scroll to: Press the AUX button on the center console. Menu item Mobile Apps Press OK to access a list of available applications. 354 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Press the Menu button to the SYNC menu and scroll to: Menu item Action and description SYNC-Media Press the OK button. Mobile Apps Press the OK button and scroll through the list of available applications and select your desired app. Scroll until the app name followed by "Menu", is displayed (such as, Stitcher Menu), then press OK. From here, you can access an application's features, such as Thumbs up and Thumbs down. For more information, please visit: Website www.SYNCMyRide.com To Access Using Voice Commands Press the voice button and when prompted say: Voice command Mobile Apps Action and description Say the name of the application after the tone. The app should start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example, "Playlist Road Trip". You can also say the following: The name of an app (such as Stitcher) followed by "help". To discover the available voice commands. SYNC is capable of hosting nearly any digital media player including: iPod®, Zune™, plays from device players, and most USB drives. SYNC also supports the following audio formats MP3, WMA, WAV and ACC. USING SYNC™ WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over your vehicle's speaker system using the system's media menu or voice commands. You can also sort and play your music by specific categories, for example artist and album. Connecting Your Digital Media Player to the USB Port Note: If your digital media player has a power switch, make sure you switch it on before plugging it in. Note: The system is capable of indexing up to 6,000 songs. 355 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) To Connect Using Voice Commands Plug the device into the USB port. See USB Port (page 328). E142599 Press the voice button and when prompted say: Voice command USB [1] Action and Description You can now play music by saying any of the appropriate voice commands. See Media voice commands. You do not need to say words that appear within square brackets. For example, for where USB[1]appears, you can say USB or USB one. Press the AUX button, then the Menu button to enter the Media Menu. To Connect Using the System Menu Plug the device into the USB port. See USB Port (page 328). You can then scroll to: Message Action and Description Select Src Press the OK button. USB Press the OK button. Depending on how many digital media files are on your connected device, the following message may appear in the radio display. Indexing… When indexing is complete, the screen returns to the Play menu. You can then select one of the following: Play all Artists Albums Genres Playlists Songs Browse USB Similar music Return Exit the current menu. 356 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) What's Playing? When a track is playing, you can ask the system to tell you what is currently playing. Press the voice button and when prompted say: Voice command Whats This? | Whats Playing? Action and Description The system reads the metadata tags of the playing track, and if the metadata tags are populated, the system will tell you what track is playing. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (what's | what is) appears you say; what's or what is. You must say any of the voice commands that appear outside of open and close brackets. For example, where; who plays this (what's | what is) playing, you must say; who plays this (what's or what is) playing. Voice command Media Voice Commands Press the voice button and when prompted say any of the following: Voice command Play Playlist ___ 1,2 [Play] Previous Folder 3 USB [1] [Play] Previous Track | [Play] Previous Song You can then say any of the following [Play] Next Track | [Play] Next Song [Phone] Connections | [Media] Connections | [Bluetooth] Connections Repeat [On] Repeat Off Pause Shuffle [On] Play Shuffle Off Play All Play Artist ___ 1,2 Play Album ___ 1,2 Play Genre ___ 1,2 [Play] Next Folder 3 [Play] Next Track | [Play] Next Song 357 Super Duty (TFA) Canada/United States of America, enUSA, First Printing 1,2 Search Album ___ 1,2 Search Artist ___ 1,2 SYNC™ (If Equipped) Voice command The system searches all Search Genre ___ the data from your indexed music and, if available, begins to play the chosen type of music. You can only play genres of music which are present in the GENRE metadata tags that you have on your digital media player. Search Track ___ | Search Song ___ The system searches for a specific artist/track/album from the music indexed through the USB port. This allows you to make Refine album ___ your previous command more specific. By using this command you can filter though a previous selection, such as an artist to play only specific album. Similar Music Voice command Autoplay Off 1,2 Autoplay [on] Turn autoplay on to listen to music processed during indexing. Turn autoplay off to allow the indexing process to finish before the system plays any of your music. 1 ___ is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. For example you could say "Play artist The Beatles". 1,2 2 This voice command is not available until indexing is complete. 3 1,2 This voice command is only available in folder mode. Bluetooth Audio Command Guide Press the voice button and say: Voice command The system compiles a playlist and then plays similar music to what is currently playing from the USB port using indexed metadata information. Bluetooth Audio You can then say any of the following: [Phone] Connections | [Media] Connections | [Bluetooth] Connections Pause Play [Play] Next Track | [Play] Next Song [Play] Previous Track | [Play] Previous Song Media Menu Features The media menu allows you to select your media source, how to play your music, for example by artist, genre, shuffle or repeat, and to add, connect or delete devices. 358 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Press the AUX button, then the Menu button to enter the Media Menu. You can then scroll to: Message Action and Description Play your music by artist, album, genre, playlists, tracks, similar music or to simply, play all. You can also choose to Explore USB to view the supported digital music files on your playing device. See Play Menu later in this section for more information. Play Menu Select one of the following: Select Src USB Press the OK button to access music plugged into your USB port. You can also plug in devices to charge them (if supported by your device). Once connected, the system indexes any readable media files. 1 Bluetooth Audio Press the OK button. This is a phonedependent feature that allows you to stream music playing on your Bluetoothenabled phone. If supported by your device, you can press seek to play the previous or next track. Line in Press the OK button to select and play music from your portable music player over 2 your vehicle's speakers. Media Player Settings Choose to shuffle or repeat your music and select your Autoplay settings. Once you turn these selections on, they remain on until you turn them off. Press SEEK to play the previous or 3 next track. Shuffle Press the OK button to shuffle available media files in the current playlist. To shuffle all media tracks, you must select Play All in the play menu and then select Shuffle. Repeat Press the OK button to repeat any song. 359 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Message Action and Description Autoplay Press the OK button to turn autoplay on to listen to music processed during indexing. Turn autoplay off to allow the indexing process to finish before the system plays any of your music. 4 Mobile Apps Interact with SYNC-capable mobile applications on your smartphone. Sys Settings Access available Bluetooth Device menu listings as well as Advanced menu listings. Exit Press OK to exit the media menu. 1 The time required to complete this depends on the size of the media the system needs to index. If autoplay is on, you can listen to media processed during indexing. If autoplay is off, you cannot listen to music until the system finishes indexing media. SYNC is capable of indexing thousands of average size media and notifies you if it reaches the maximum indexing file size. 2 If you have already connected a device to the USB port, you cannot access the line in feature. Some digital media players require both USB and line in ports to stream data and music separately. 3 Some digital media players require both USB and line in ports to stream data and music separately. 4 Indexing times can vary from device to device and with regard to the number of songs the system needs to process. Make sure that your device is plugged into the USB port and is turned on. Accessing Your Play Menu Press the AUX button, then the Menu button to enter the Media Menu. This menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device. You can then scroll to select: Message Play Menu Action and Description Press the OK button. If there are no media files to access, the display indicates there is no media. If there are media files, you have the following options: Play all Press the OK button. The first track title appears in the display. 360 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Message Action and Description Play all indexed media (tracks) from your playing device in flat file mode, one at a time in numerical order. Artists Sort all indexed media by artist. Once selected, the system lists and then plays all artists and tracks alphabetically. If there are fewer than 255 indexed artists, the system lists them alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically. Press the OK button. You can select to play all artists or any indexed artist. 2. Scroll to choose the desired artist. Press the OK button. 1. Albums Sort all indexed media by albums. If there are fewer than 255 indexed albums, the system lists them alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically. 1. Press the OK button. You can enter the album menu and select from playing all albums or from any individual indexed album. 2. Scroll to choose the desired album. Press the OK button. Genres Sort indexed music by genre (category) type. SYNC lists the genres alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically. 1. Press the OK button. 2. Scroll to select the desired genre. Press the OK button. Playlists Access your playlists from formats ASX, M3U, WPL or MTP. The system lists your playlists alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically. 1. Press the OK button. 2. Scroll to select the desired playlist. Press the OK button. Songs Search for and play a specific indexed track. SYNC lists your tracks alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically. 1. Press the OK button. 2. Scroll to select the desired track. Press the OK button. 361 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Message Browse USB Action and Description Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. 1. Press the OK button. 2. Scroll to explore indexed media on your flash drive. Similar music Play music similar to what is currently playing from the USB port. The system uses the metadata information of each song * to compile a playlist for you. 1. Press the OK button. 2. The system creates a new list of similar songs and begins playing. This feature does not include tracks with incomplete metadata information. Press the OK button. Return Exit the current menu. * With certain playing devices, if your metadata tags are not populated, the tracks are not available in voice recognition, play menu or similar music. However, if you place these tracks onto your playing device in "Mass Storage Device Mode", they are available in voice recognition, play menu browsing and similar music. The system places Unknown items into any unpopulated metadata tag. Bluetooth Devices System Settings The Bluetooth Devices menu allows you to enable, disable, add, connect and delete a Bluetooth device. System settings provide access to your Bluetooth Devices and Advanced menu features. Press the AUX button, then the Menu button to enter the Media Menu. You can then scroll to: Message Action and Description Sys Settings Press the OK button. Bluetooth device Press the OK button. You can then select one of the following: Add Device Pair more devices to the system. 362 Super Duty (TFA) Canada/United States of America, enUSA, First Printing * SYNC™ (If Equipped) Message Action and Description Press the OK button. When find SYNC appears in the display, press the OK button again. 2. Follow the directions in your phone's manual to put your phone into discovery mode. A six-digit PIN appears in the display. 3. When prompted on your phone's six-digit display, enter the PIN. 1. Connect BT Connect a previously paired Bluetooth-enabled phone. 1. Press OK to select and view a list of devices. 2. Scroll until the desired device is chosen and press OK to connect the device. Bluetooth On and Off Turn the Bluetooth feature on and off. ** 1. Press the OK button and scroll to toggle between on and off. 2. Make a selection and press the OK button. Delete Delete a paired media device. 1. Press the OK button and scroll to select the device. 2. Press the OK button to confirm. Delete all Delete all previously paired devices. 1. Press the OK button. 2. Press the OK button to confirm. Return Exit the current menu. * This is a speed-dependent feature. It is only available when your vehicle is traveling at 3 mph (5 km/h) or less. ** Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Press the AUX button, then the Menu button to enter the Media Menu. Advanced The Advanced menu allows you to access and set prompts, languages, defaults and perform a master reset. 363 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) You can then scroll to: Message Action and Description Sys Settings Press the OK button. Bluetooth device Press the OK button. You can then select one of the following: Confirmation Prompts Have SYNC guide you by asking questions, helpful hints or ask you for a specific action. 1. Press the OK button and scroll to toggle between on and off. 2. Make a selection and press the OK button. SYNC takes you back to the Advanced menu. Language Choose from the available languages. The displays and prompts are in the selected language. 1. Press the OK button and scroll through the available languages. 2. Press the OK button when the desired language appears in the display. 3. If you change the language setting, the display indicates that the system is updating. When complete, SYNC takes you back to the Advanced menu. Factory Defaults Return to the factory default settings. This selection does not erase your indexed information, for example phonebook, call history, text messages and paired devices. 1. Press the OK button. 2. Press the OK button. When restore defaults appears in the display, press the OK button again to confirm. Master reset Completely erase all information stored on SYNC. All phonebook, call history, text messages and all paired devices will be deleted and the system will return to the factory default settings. Install Applications Download available software applications through the USB port. Return Exit the current menu. 364 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information. SYNC™ TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below. Phone issues Issue Possible cause(s) Possible solution(s) The audio control settings There is excessive background noise during a phone on your phone may be affecting SYNC performcall. ance. Review your phone's manual about audio adjustments. During a call, I can hear the other person but they cannot hear me. This may be a possible phone malfunction. Try turning off the device, resetting the device, removing the device's battery, then trying again. SYNC is not able to download my phonebook. This is a phone-dependent feature. This may be a possible phone malfunction. Go to the website to review your phone's compatibility. Try turning off the device, resetting the device or removing the device's battery, then trying again. Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. Use the SYNCmyphone feature available on the website. The system says Phonebook This may be a limitation on Downloaded but the your phone's capability. phonebook in SYNC is empty or missing contacts. Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. If the missing contacts are stored on your SIM card, try moving them to the device memory. Remove any pictures or special ring tones associated with the missing contact. 365 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble connecting my phone to SYNC. This is a phone-dependent feature. This may be a possible phone malfunction. Go to the website to review your phone's compatibility. Try turning off the device, resetting the device or removing the device's battery, then trying again. Try deleting your device from SYNC, deleting SYNC from your device and trying again. Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone. Update your device's firmware. Turn off the Auto phonebook download setting. Text messaging is not working on SYNC. This is a phone-dependent feature. This may be a possible phone malfunction. Go to the website to review your phone's compatibility. Try turning off the device, resetting the device or removing the device's battery, then trying again. 366 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) USB and media issues Issue I am having trouble connecting my device. Possible cause(s) This may be a possible device malfunction. SYNC does not recognize This is a device limitation. my device when I turn on the car. Possible solution(s) Try turning off the device, resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable. Make sure you insert the USB cable correctly into the device and the USB port. Make sure that the device does not have an autoinstall program or active security settings. Make sure you are not leaving the device in your vehicle during very hot or cold temperatures. Bluetooth audio does not stream. This is a phone-dependent Review the device compatibility chart on the SYNC feature. The device is not connected. website to confirm your phone supports the Bluetooth audio streaming function. Make sure you correctly connect the device to SYNC, and that you have pressed play on your device. SYNC does not recognize music that is on my device. Your music files may not contain the correct artist, song title, album or genre information. The file may be corrupted. The song may have copyright protection, which does not allow it to play. 367 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Make sure that all song details are populated. Some devices require you to change the USB settings from mass storage to MTP class. SYNC™ (If Equipped) Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did not activate Vehicle Health Report. You did not activate your account on the website. You may have the wrong VIN (vehicle identification number) listed. This is a free feature, but you must first register online to use it. Make sure that your VIN is correctly listed in your account. I am unable to retrieve the report on the website, or I receive a system error. The preferred dealer information did not load correctly. When you register your account, you must choose a preferred dealer. If it already lists a dealer, try selecting another dealer and logging out. Log back in, change it back to your preferred dealer, and retrieve the report. I am unable to submit a report. This could be due to your phone's compatibility. Bad signal strength. You did not register your phone correctly on the website. Update your cellular number in your account on the website. Make sure you have full signal strength and that your Bluetooth volume level has been turned up. Make sure the currently connected phone is registered on your SYNCMyRide account. Try deleting your phone and performing a clean pairing. I heard a commercial when I tried to use Traffic, Directions and Information. You did not activate this phone for this service. Your phone has ID blocker active. This is a free feature, but you must first register online to use it. Turn off ID blocker on your phone as the system recognizes you by your phone number. Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account. 368 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong voice commands. what I am saying. You may be speaking too soon or at the wrong time. Review the phone voice commands and the media voice commands at the beginning of their respective sections. After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system. SYNC does not understand You may be using the wrong the name of a song or artist. voice commands. You may be saying the name differently than the way you saved it. The system may not be reading the name the same way you are saying it. Review the media voice commands at the beginning of the media section. Say the song or artist exactly as listed. If you say "Play Artist Prince", the system does not play music by Prince and the Revolution or Prince and the New Power Generation. Make sure you are saying the complete title, such as "California remix featuring Jennifer Nettles". If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L-A". Do not use special characters in the title. The system does not recognize them. SYNC does not understand or is calling the wrong contact when I want to make a call. You may be using the wrong Review the Phone voice voice commands. commands at the beginning You may be saying the of the phone section. name differently than the way you saved it. 369 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be reading the name the same way you are saying it. Contacts in your phonebook may be very short and similar, or they may contain special characters. Your phonebook contacts may be in CAPS. Make sure you are saying the contacts exactly as they are listed. For example, if you save a contact as Joe Wilson, say "Call Joe Wilson". Using the SYNC phone menu, open the phonebook and scroll to the name SYNC is having trouble understanding. SYNC will read the name to you, giving you some idea of the pronunciation SYNC is expecting. The system works better if you list full names, such as "Joe Wilson" rather than "Joe". Do not use special characters, such as 123 or ICE, as the system does not recognize them. If a contact is in CAPS, you have to spell it. JAKE requires you to say "Call JA-K-E". AppLink issues Issue Possible cause(s) AppLink Mobile ApplicaAn AppLink capable phone tions: When I select "Find is not connected to SYNC. New Apps," SYNC does not find any applications. 370 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Possible solution(s) Ensure you have a compatible smartphone; an Android with OS 2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher. Additionally, ensure your phone is paired and connected to SYNC™ (If Equipped) AppLink issues Issue Possible cause(s) Possible solution(s) SYNC in order to find AppLink-capable apps on your device. iPhone users must also connect to SYNC's USB port with an Apple USB cable. My phone is connected, but AppLink-enabled apps are Ensure you have downI still cannot find any apps. not installed and running on loaded and installed the latest version of the app your mobile device. from your phone's app store. Ensure the app is running on your phone. Some apps require you to register or login on the app on the phone before using them with AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. My phone is connected, my Sometime apps do not app(s) are running, but I still properly close and re-open their connection to SYNC, cannot find any apps. over ignition cycles, for example. 371 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Closing and restarting apps may help SYNC find the application if you cannot discover it inside the vehicle. On an Android device, if apps have an "Exit' or 'Quit' option, select that then restart the app. If the app does not have that option, you can also manually "Force Close" the app by going to the phone's settings menu, selecting 'Apps.' then finding the particular app and choosing 'Force stop.' Don't forget to restart the app afterwards, then select "Find New Apps" on SYNC. SYNC™ (If Equipped) AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC's Mobile App's Menu. My Android phone is connected, my app(s) are running, I restarted them, but I still cannot find any apps. There is a bluetooth bug on some order versions of the Android OS that may cause apps that were found on your previous vehicle drive to not be found again if you have not turned off bluetooth. 372 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Reset the Bluetooth on your phone by turning it off and then turning Bluetooth back on. If you are in your vehicle, SYNC should be able to automatically re-connect to your phone if you press the "Phone" button. SYNC™ (If Equipped) AppLink issues Issue My iPhone phone is connected, my app is running, I restarted the app but I still cannot find it on SYNC. Possible cause(s) Unplug the USB cable from The USB connection to SYNC may need to be reset. the phone, wait a moment, and plug the USB cable back in to the phone. After a few seconds, the app should appear in SYNC's Mobile Apps Menu. If not, "Force Close" the application and restart it. I have an Android phone. I The bluetooth volume on found and started my media the phone may be low. app on SYNC, but there is no sound or the sound is very low. I can only see some of the AppLink apps running on my phone listed in SYNC's Mobile Apps Menu. Possible solution(s) Some Android devices have a limited number of bluetooth ports apps can use to connect. If you have more AppLink apps on your phone than the number of availble Bluetooth ports, you will not see all of your apps listed in SYNC's mobile apps menu. 373 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Try increasing the Bluetooth volume of the device by using the device's volume control buttons which are most often found on the side of the device. Force close or uninstall the apps you do not want SYNC to find. If the app has a "Ford SYNC" setting, disable that setting in the app's settings menu on the phone. MyFord Touch™ (If Equipped) GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. A G B F E D C E161891 Item Item Message A Phone B Navigation C Climate D Settings 374 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Message E Home F Information G Entertainment MyFord Touch™ (If Equipped) This system uses a four-corner strategy to provide quick access to several vehicle features and settings. The touchscreen provides easy interaction with your cell phone, entertainment, information and system settings. The corners display active modes within the menus, for example; your cell phone's status. Message City Center Map Edit Route Cancel Route Note: Some features are not available while your vehicle is moving. CLIMATE Note: You can access the entertainment features for 30 minutes after you switch the ignition off, and no doors are opened. Press the corresponding icons to control the following options: Quick Dial • • • • • • • Phonebook SETTINGS PHONE Press to select any of the following: Message Phone Driver Settings Recirculated Air Auto Dual Passenger Settings A/C Defrost History Messaging E142607 Settings Press to select any of the following: Message NAVIGATION Clock Press to select any of the following: Display Message Sound My Home Vehicle Favorites Settings Previous Destinations Help Point of Interest HOME Emergency Press to access the home screen. Street Address Intersection E142613 375 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Note: Depending on your vehicle’s option package and software, the screens may vary in appearance from the descriptions in this section. The features may also be limited depending on the market. Check with an authorized dealer for availability. Message Calendar Apps Where Am I? INFORMATION ENTERTAINMENT Press to select any of the following: E142608 Message Press to select any of the following: AM Message FM Services SIRIUS Travel Link CD Alerts USB BT Stereo SD Card Using the Audio Controls Depending on your vehicle, it may also have the following controls: Message Action and Description Power Switch the media features on or off. Volume Adjust the volume of playing media. Tune Use as you normally would in media modes. Eject Eject a CD from the entertainment system. Display Press this button to switch the display screen off. Press again, or touch the screen to switch the display screen on. Source Touch the control repeatedly to switch between media modes. Sound Adjust the settings for: Bass Treble 376 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Message Action and Description Midrange Set Balance and Fade DSP EQ Mode Speed Compensated Volume Using the Steering Wheel Controls Depending on your vehicle, it may also have the following controls: Control Action and Description VOL Adjust the volume of playing media. Voice Press to start a voice session. Press again to interrupt a voice prompt and begin speaking. Press and hold to end an active voice session. Seek and Call Accept Use as you normally would in media and phone modes. Seek and Call Reject Use as you normally would in media and phone modes. Using the Touchscreen Support • The SYNC support team is available: • Monday-Saturday, 8:30am-8:00pm EST. • United States: 1-888-270-1055 • Canada: 1-800-565-3673 • • Make sure your hands are clean and dry. Press firmly on the center of a control graphic or menu item. Keep metal objects or other conductive material away from the surface of the touchscreen. Note: Times are subject to change due to holidays. Cleaning the Touchscreen Display Use a dry, clean, soft cloth. If dirt or fingerprints are still visible, apply a small amount of alcohol to the cloth. Do not pour or spray alcohol onto the display. Do not use detergent or any type of solvent to clean the display. 377 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Safety Information • WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. • • • Make sure the power cables do not interfere with the safe operation of your vehicle's controls or affect your safe driving abilities. Some SYNC functions are speed-dependent. Their use is limited to when your vehicle is traveling at speeds below 3 mph (5 km/h). Make sure that you review your device's manual before using it with SYNC. Speed-restricted Features Some features of this system are restricted from use unless your vehicle is stationary. • Screens crowded with information, for example: • Point of Interest reviews and ratings • SIRIUS Travel Link sports scores • Movie times • Ski conditions. • Any action that requires keyboard use, for example: entering a navigation destination or editing information. • All lists are limited, for example: phone contacts. Do not attempt to service or repair the system. Have your vehicle checked by an authorized dealer. Do not operate media devices if the power cables are broken or damaged. See the following chart for more specific examples. Speed-restricted Features Cell phone Pairing a cell phone Adding or editing phonebook contacts Phone contacts and recent phone call entries System Functionality Enabling Valet Mode Editing settings while the rear view camera or active park assist are active Wi-Fi and Wireless Editing wireless settings Editing the list of wireless networks 378 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Speed-restricted Features Photos and Graphics Adding or editing wallpaper Text Messages Composing text messages Viewing received text messages Editing preset text messages Navigation Using the keyboard to enter a destination Demo navigation route Adding or editing Address Book or Avoid Area entries System data cannot be accessed without special equipment and access to your vehicle's SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described without consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist®, Vehicle Health Report, and Traffic, Directions and Information. Privacy Information When you connect a cell phone to SYNC, the system creates a profile within your vehicle that links to that cell phone. This profile helps in offering you more cellular features and operating more efficiently. Among other things, this profile may contain data about your cell phone book, text messages (read and unread), and call history, including history of calls when your cell phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. Using Voice Commands This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). The cellular profile, media device index, and development log remain in your vehicle unless you delete them, and are generally accessible only in your vehicle when your cell phone or media player is connected. If you no longer plan to use the system or your vehicle, we recommend you carry out a Master Reset to erase all stored information. The system also asks short questions (confirmation prompts) when it is not sure of your request or when there are multiple possible responses to your request. 379 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) When using voice commands, words and icons may appear in the lower left status bar indicating the status of the voice command session (such as Listening, Success, Failed, Paused or Try Again). • How to Use Voice Commands Accessing a List of Available Voice Commands • The following are some of the voice commands that you can E142599 say at any time during a voice command session. Speak naturally, without long pauses between words. At any time, you can interrupt the system while it is speaking by pressing the voice command icon. To access a list of available voice commands you can do either of the following. Using the touchscreen, press: Press the voice button and when prompted say: Menu Item Voice command Settings Main Menu Help What Can I Say Voice Command List Previous Page Using the steering wheel control, press the voice button and when prompted say one of the following: Go Back Help Voice Commands Helpful Hints • • List of Commands Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken voice commands. After pressing the voice command icon, wait until after the tone sounds and a message appears before saying a voice command. Any voice command spoken prior to this does not register with the system. Radio List of Commands Phone List of Commands Voice Instructions List of Commands Voice Command Settings These allow you to customize the level of system interaction, help and feedback. The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback. 380 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item Action and Description Interaction Mode Novice In this mode the system provides detailed interaction and guidance. Advanced This mode has less audible interaction and more tone prompts. Confirmation Prompts The system uses these short questions to confirm your voice command. If turned off, the system simply makes a best guess as to what you requested. The system may still occasionally ask you to confirm a voice command. Phone Candidate Lists Candidate lists are lists of possible results from your voice commands. The system creates these lists when it has the same confidence level of several options based on your voice command Media Candidate Lists Using Voice Commands with the Touchscreen Options Using the touchscreen, press the settings icon, then press: The voice command system has a dual mode feature which allows you to switch between using voice commands and making on-screen selections. This is available only when the system displays a list of candidates generated during a voice command session. For example, this can be used when entering a street address or trying to call a contact from a cell phone paired to the system. Menu Item Voice Settings Voice Control Select from the following: Interaction Mode Confirmation Prompts Media Candidate Lists Phone Candidate Lists Voice Control Volume 381 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) SETTINGS A B C D E F E161968 Clock Item Message A Clock B Display C Sound D Vehicle E Settings F Help Under this menu, you can set the clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature. To make adjustments using the touchscreen, select: Menu Item Action and Description Settings Press the settings icon. Clock Press the + or - to adjust the time. From this screen, you can also make other adjustments such as 12-hour or 24-hour mode, activate GPS time synchronization and have the system automatically update new time zones. 382 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item Action and Description You can also switch the outside air temperature display off and on. It appears at the top center of the touchscreen, next to the time and date. Note: You cannot manually set the date. Your vehicle’s GPS does this for you. Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to update the clock. Once your vehicle acquires the signal, it may take a few minutes for the update to display the correct time. Display You can adjust the display using the touchscreen or the voice button on the steering wheel controls. To make adjustments using the touchscreen, select: Menu Item Settings Action and Description Press the settings icon. Display Then select from the following: Auto Dim When set to On, lets you use the automatic dimming feature. When set to Off you are able to adjust the brightness of the screen. Brightness Mode Make the screen display brighter or dimmer. Allows you to switch the display off. It also allows you to set the screen to a certain brightness or have the system automatically change based on the outside light level. If you also select: Auto Night These features will allow you to adjust the dimming of your screen. Auto Dim Manual Offset Allows you to adjust screen dimming as the outside lighting conditions change from day to night. Edit Wallpaper Allows you to display the default photo or upload your own. 383 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Note: You cannot load photos directly from your camera. You must access the photos either from your USB mass storage device or from an SD card. E142599 To make adjustments using the voice button, press the button and when prompted, say: Note: Photographs with extremely large dimensions (such as 2048 x 1536) may not be compatible and appear as a blank (black) image on the display. Voice command The system allows you to upload and view up to 32 photos. Display Settings Uploading Photos for Your Home Screen Wallpaper To upload your photos, select: Menu Item Settings Action and Description Press the settings icon. Display Edit Wallpaper Follow the system prompts to upload your photographs. Message Only the photograph(s), which meets the following conditions display: • Compatible file formats are as follows: JPG, GIF, PNG, BMP. • Each file must be 1.5 MB or less. • Recommended dimensions: 800 x 384. Set Balance and Fade Occupancy Mode Speed Compensated Volume DSP Sound Note: Your vehicle may not have all of these sound settings. To make adjustments using the touchscreen, select: Vehicle Message To make adjustments using the touchscreen, select: Settings Message Sound Then select from the following: Settings Bass Vehicle Midrange Then select from the following: Treble Ambient Lighting 384 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Ambient Lighting (If Equipped) Message Vehicle Health Report When you switch this feature on, ambient lighting illuminates the dashboard, footwells, doors, cupholders, and console with a choice of colors. * Camera Settings Enable Valet Mode * US only To make adjustments using the touchscreen, select: Menu Item Settings Action and Description Press the settings icon. Vehicle Ambient Lighting • • • You can then touch the desired color. Use the scroll bar to increase or decrease the intensity. To switch the feature on or off, press the power button. Vehicle Health Report (If Equipped, US Only) To make adjustments using the touchscreen, select: Message Settings Action and Description Press the settings icon. Vehicle Vehicle Health Automatic Reminders Mileage Interval (Miles) Run Vehicle Health Report Now Turn on and off and set the mileage interval at which you would like to receive the reports. Press the ? for more information on these selections. To run the vehicle health report immediately. You can find more information on Vehicle Health Report in this chapter. 385 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Camera Settings To make adjustments using the touchscreen, select: Message Settings Action and Description Press the settings icon. Vehicle Camera Settings Then select from the following: Enhanced Park Aids Rear Camera Delay You can find more information on the rear view camera system in another chapter. See Parking Aids (page 179). United States: 1-800-392-3673 Canada: 1-800-565-3673 Enable Valet Mode Note: If the system locks, and you need to reset the PIN, please contact the Customer Relationship Center. To make adjustments using the touchscreen, select: Menu Item Settings Action and Description Press the settings icon. Vehicle Enable Valet Mode Then enter a four digit PIN twice, as prompted. Continue After you press Continue the system locks until you enter the PIN again. Settings Access and adjust system settings, voice features, as well as phone, navigation and wireless settings. 386 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) System To make adjustments using the touchscreen, select: Message Settings Action and Description Press the settings icon. System Then select from the following: Language Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit. System Prompt Volume Adjust the volume of voice prompts from the system. Touch Screen Button Beep Select to have the system beep to confirm choices made through the touchscreen. Keyboard Layout Have the touchscreen keyboard display in QWERTY or ABC format. Install Applications Install any downloaded applications or view the current software licenses. Master reset Select to restore factory defaults. This erases all personal settings and personal data. Voice Control To make adjustments using the touchscreen, select: Message Action and Description Settings Voice Control Then select from the following: Interaction Mode Novice interaction mode provides more detailed interaction and guidance. Advanced mode has less audible interaction and more tone prompts. Confirmation Prompts Have the system ask you short questions if it has not clearly heard or understood your request. 387 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Message Action and Description Note: Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings. Media Candidate Lists Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Phone Candidate Lists Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Voice Control Volume This allows you to adjust the system’s voice volume level. Media Player To make adjustments using the touchscreen, select: Message Settings Action and Description Press the settings icon. Media Player Then select from the following: Autoplay When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process. When this feature is off, the system does not automatically switch to the inserted media source. Bluetooth Devices Select to connect, disconnect, add or delete a device. You can also set a device as your favorite so that the system automatically attempts to connect to that device at every ignition cycle. Gracenote® Database Info This allows you to view the version level of the Gracenote Database. Gracenote® Management With this feature on, the Gracenote Database supplies metadata information for your music files. This overrides information from your device. This feature defaults to off. Cover Art Priority With this feature on, the Gracenote Database supplies cover art for your music files. This overrides any art from your device. This feature defaults to Media Player. 388 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Navigation To make adjustments using the touchscreen, select: Message Settings Action and Description Press the settings icon. Navigation Then select from the following: Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off. Route Preferences Select shortest route, fastest route or ecological route as your preferred route. This route will be displayed first. Always use preferred route. If set to yes, the system will only calculate a single route. This speeds up your destination entry process. Select a low, medium or high cost for the calculated ecological route. This may incur a time penalty. Have the system avoid freeways. Have the system avoid toll roads. Have the system avoid ferries or car trains. Have the system use HOV (high-occupancy vehicle) lanes. Navigation Preferences Have the system use guidance prompts. Have the system automatically fill-in State/Province information. Traffic Preferences Have the system automatically avoid traffic concerns or allow you to accept or decline an alternative route. Have the system automatically alert you to traffic concerns that occur on your route. Have the system display accident icons. Have the system display traffic jam icons. Have the system display closed roads. 389 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Message Action and Description Have the system display areas where road work occurs. Have the system display incident icons. Have the system display areas where difficult driving conditions may occur. Have the system display areas where snow and ice on the road may occur. Have the system display any smog alerts. Have the system display weather warnings. Have the system display where there may be reduced visibility. Have the system turn on your radio for traffic announcements. Avoid Areas Enter specific areas that would like to avoid on planned navigation routes. Phone To make adjustments using the touchscreen, select: Message Settings Action and Description Press the settings icon. Phone Then select from the following: Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle. With this feature turned on, text message notifications are also suppressed and do not ring inside your vehicle. 911 Assist Turn on or turn off the 911 Assist feature. See Information (page 418). Phone Ringer Select the type of notification for phone calls - ring tone, beep, text to speech or silent. 390 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Message Text Message Notification Action and Description Select the type of notification for text messages - alert tone, beep, text to speech, or have it be silent. Internet Data Connection If compatible with your phone, you can adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming, or query on connect. Press ? for more information. Manage Phonebook Access features, such as automatic phonebook download, re-download your phonebook, add contacts from your phone as well as delete or upload your phonebook. Roaming Warning Have the system alert you when in Roaming mode. feature, everyone in your vehicle can also access the internet if you have a USB mobile broadband connection inside your vehicle, your phone supports personal area networking or if you park outside a wireless hotspot. Wireless and Internet Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other, share files or play games. Using this Wi-Fi To make adjustments using the touchscreen, select: Menu Item Settings Action and Description Press the settings icon. Wireless & Internet Then select from the following: Wi-Fi Settings Wi-Fi Network (Client) Mode Turns the Wi-Fi feature on and off in your vehicle. Make sure you switch it on for connectivity purposes. Choose a Wireless Network Allows you to use a previously stored wireless network. You can categorize by alphabetical listing, priority and signal strength. You can also choose to search for a network, connect to a network, disconnect from a network, receive more information, prioritize a network or delete a network. 391 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item Action and Description Gateway (Access Point) Mode Makes SYNC an access point for a phone or a computer when turned on. This forms the local area network within your vehicle for things, such as game playing, file transfer and internet browsing. Press ? for more information. Gateway (Access Point) Settings Allows you to view and change settings for using SYNC as the internet gateway. Gateway (Access Point) Devices List Allows you to view recent connections to your Wi-Fi system. USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must switch on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection. (USB mobile broadband settings may not display if the device is already on.) You can select the following: Country Carrier Phone Number User Name Password Bluetooth Settings Shows you the currently paired devices as well as giving you your typical Bluetooth options to connect, disconnect, set as favorite, delete and add device. Bluetooth is a registered trademark of the Bluetooth SIG. Prioritize Connection Methods Choose your connection methods and change them as needed. You can select to change order and have the system either always attempt to connect using a USB, mobile broadband, or using Wi-Fi. 392 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. E142626 Help To make adjustments using the touchscreen, select: Message Settings Action and Description Press the settings icon. Help Then select from the following: System Inform- Touchscreen system serial number ation Your vehicle identification number (VIN) Touchscreen system software version Navigation system version Map database version Sirius satellite radio ESN Gracenote® Database Information and Library version Software Licenses View the licenses for any software and applications installed on your system. Driving Restric- Certain features are not accessible when your vehicle is moving. tions 911 Assist Turn on and turn off the 911 Assist feature. See Information (page 418). In Case of Emergency (ICE) Quick Dial Allows you to save up to two numbers as ICE contacts for quick access if there is an emergency. 393 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Message Action and Description The ICE contacts you select appear at the end of the Emergency Assistance call process. Select to access your phonebook and then select the desired contacts. The numbers then appear as options on this screen for the ICE 1 and ICE 2 buttons. Edit Voice Command List View categorized lists of voice commands. You can also access Help using the voice commands. The E142599 system provides allowable voice commands for the current mode. Press the voice button and when prompted say: Voice command Help You can say help at any time to get assistance with commands, menus or other information. 394 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) ENTERTAINMENT A B G C D E H F E161892 Message Message and Description A AM B FM C SIRIUS D CD E USB F Touch this button to scroll down for more options, for example SD Card and USB G These buttons change with the media mode you are in. H Radio memory presets. Note: Some features may not be available in your area. Contact an authorized dealer for more information. AM/FM Radio You can access these options using the touchscreen or voice commands. The following controls are available for AM/FM radio E142611 395 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Item AM FM Action and Description Touch either tab to listen to the radio. To change between AM and FM presets, just touch the AM or FM tab. Presets Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the station. Sound returns when finished. HD Radio Touch this button to turn HD Radio on. The light on the button illuminates when the feature is on. HD Radio allows you to receive radio broadcasts digitally, where available, providing free, crystal-clear sound. See HD Radio information later in this chapter. Options Touch this button to make adjustments to your audio settings. Scan Touch this button to go to the next strong AM or FM radio station. The light on the button illuminates when the feature is on. Direct Tune Touch this button to manually enter the desired station number. Touch Enter when you are done. Options You can make adjustments to the following options: Menu Item Action and Description Sound Settings Touch this button to adjust settings for: Bass Midrange Treble Set Balance and Fade DSP Occupancy Mode Speed Compensated Volume Set PTY for Seek / Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. 396 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item Action and Description RDS Text Display This allows you to view the information broadcast by FM stations. AST AST (Autostore) allows you to have the system automatically store the six strongest stations in your current location. TAG Button This feature is available when HD Radio is on, and allows you to tag a song to download later. When you select On, TAG appears on-screen when HD Radio is active. You can touch TAG to save the information of the song that is playing. When you plug in your portable music player, the information transfers, if supported by your device. When you are connected to iTunes, the tags appear to remind you of the songs you would like to download. See HD Radio information later in this chapter. Note: Your vehicle may not have all these sound settings. HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. E142616 The HD logo either blinks when acquiring a digital station, and then stays solid when digital audio is playing, or is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen: 397 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) TAG allows you to save a song to download later when you are on an acquired HD Radio station and the feature is on. To turn the feature on and use it, select AM or FM and the select: Message Action and Description Options TAG Button On When you hear a song you want to tag, select: TAG The system automatically saves the song's information and transfers it to your portable music player (if supported) when you connect it to the system. The system automatically transfers the tag to your player (if already connected) and a pop-up confirms the transfer. When you access iTunes with your portable music player, the tags appear to you as a reminder. The system allows you to tag up to approximately 100 songs. For a list of devices that support tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca When HD Radio broadcasts are active, you can access the following functions: Message Action and Description Scan Allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast. Presets Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal. Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area. 398 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. Station blending When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound. In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate. Potential station issues Issues Cause Action Echo, stutter, skip or This is poor time alignment by No action required. This is a repeat in audio. the radio broadcaster. broadcast issue. Increase or decrease in audio volume. Sound fading or blending in and out. The radio is shifting between analog and digital audio. There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune The digital multicast is not No action required. This is available until the HD Radio normal behavior. Wait until the broadcast is decoded. Once audio is available. decoded, the audio is available. 399 Super Duty (TFA) Canada/United States of America, enUSA, First Printing No action required. The reception issue may clear up as you continue to drive. MyFord Touch™ (If Equipped) Potential station issues Issues Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. Cause Action The previously stored multicast No action required. The station preset or direct tune is not is not available in your current available in your current recep- location. tion area. Text information does Data service issue by the radio Fill out the station issue form at http://www.ibiquity.com/ not match currently broadcaster. automotive/ playing audio. report_radio_station_experiences There is no text Data service issue by the radio information shown for broadcaster. currently selected frequency. Fill out the station issue form at http://www.ibiquity.com/ automotive/ report_radio_station_experiences HD2-HD7 stations not This selection disables HD2found when you press HD7 channel search. Scan No action required. This is normal behavior. HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion. Radio Voice Commands E142599 Press the voice button and when prompted say: Voice command Action and Description Radio Then you can say a command similar to the following: FM Say a frequency or preset. Off Help 400 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) SIRIUS® Satellite Radio (If Activated) E142611 To turn the feature on press the lower left corner of the touchscreen, and then select: Menu Item Action and Description SIRIUS You can then select any of the following: Presets Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel. Sound returns when finished. Alerts Save the current song, artist, or team as a favorite. If you are listening to music, you can save the song or artist, so the system can alert you when they are playing on a satellite radio channel. If you are listening to a sporting event, you can save your favorite teams so the system can alert you when they are playing on a satellite radio channel. You can also edit alerts or turn alerts on or off. When an alert appears on the screen, you can choose to tune to the channel, cancel the alert or turn off alerts. Replay Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. Changing stations erases the previous audio. While in replay mode: Press and release the seek buttons to hear the previous or next song. Press and hold the seek buttons to reverse or fast forward in the current track. Press play or pause to play or pause the audio. Press the button again to return to live audio. Scan Touch this button to hear a brief sampling of channels. Browse Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to. Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. 401 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Browsing Controls Message Action and Description Skip Touch this button if you want to skip this channel. Lock Touch this button if you do not want anyone to listen to this channel. Title Touch this button to see song titles playing on other stations. Artist Touch this button to see artists playing on other stations. Channel Touch this button to see a list of all the channel names. Options Touch this button to view and adjust various media settings. Message Sound Settings Message Touch this button to adjust settings for: Bass Midrange Treble Set Balance and Fade DSP Occupancy Mode Speed Compensated Volume Set Category for Seek/Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. Parental Lockout This allows you to lock and unlock channels, change or reset your PIN or unlock all channels. To use this feature, you need your initial PIN, which is 1234. Artist / Title / Team Alerts This feature allows you turn alerts on and off. 402 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Message Message Electronic Serial Number (ESN) SIRIUS requires this number when communicating with you about your account. Direct Tune Touch this button to manually enter the desired satellite channel number. Touch Enter when you are done Note: Your vehicle may not have all these sound settings. For more information on extended subscription terms (a service fee is required), the online media player and a list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474. SIRIUS Satellite Radio Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR ESN:XXXXXXXXXXXX). E142593 SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. To access your ESN, touch the bottom left corner of the touchscreen, then select: Message SIRIUS Options 403 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstruc- For optimal reception performance, keep the antenna clear of snow tions and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. Station overload When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Satellite radio signal interference Your display may show ACQUIRING... to indicate the interference and the audio system may mute. Troubleshooting tips Message Acquiring… Cause Radio requires more than two seconds to produce audio for the selected channel. Satellite antenna fault There is an internal module or system failure present. SIRIUS system failure Invalid Channel Action No action required. This message should disappear shortly. If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service. The channel is no longer avail- Tune to another channel or able. choose another preset. Unsubscribed Channel Your subscription does not include this channel. Contact SIRIUS at 1-888-5397474 to subscribe to the channel, or tune to another channel. No Signal The signal is lost from the The signal is blocked. When SIRIUS satellite or SIRIUS you move into an open area, tower to your vehicle antenna. the signal should return. Updating… Update of channel programming in progress. 404 Super Duty (TFA) Canada/United States of America, enUSA, First Printing No action required. The process may take up to three minutes. MyFord Touch™ (If Equipped) Troubleshooting tips Message Questions? Call 1-888-539-7474 None found Check Channel Guide Cause Action Your satellite service is no longer available. Contact SIRIUS at 1-888-5397474 to resolve subscription issues. All the channels in the selected Use the channel guide to turn category are either skipped or off the Lock or Skip function on locked. that station. Subscription Updated SIRIUS has updated the chan- No action required. nels available for your vehicle. Voice command SIRIUS Satellite Radio Voice Commands Sports Games If you are listening to SIRIUS satellite radio, press the voice E142599 button on the steering wheel controls. You will hear a prompt, you can then say any of the commands in the following table. Tune Help You can also say the name of any Sirius station, such as “The Highway” or “Deep Tracks”, to listen to that station. If you are not listening to SIRIUS satellite radio, press the voice button and, after the tones press the voice button and when prompted say: CD E142611 Voice command To access, press the lower left corner on the touchscreen, then select: Sirius You can then say any of the following or a similar command: Menu Item CD SAT 1 405 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Insert your CD then select: Menu Item Action and Description Repeat Touch this button to repeat the currently playing track, all tracks on the disc or switch the feature off if already on. Shuffle Touch this button to play the tracks or entire albums in random order, or switch the feature off if already on. Scan Touch this button to hear a brief sampling of all available tracks. More Info Touch this button to see disc information. Browse Touch this button to look through all available CD tracks. CD Voice Commands To adjust the Sound Settings, select: If you are listening to a CD, press the voice button on the steering E142599 wheel controls. When prompted, say any of the following commands. Menu Item Options Sound Settings If you are not listening to a CD, press the voice button and, after the tone, say: Then any of the following: Bass Voice command Midrange CD Player Treble Set Balance and Fade When listening to a CD you can say many commands. Following are a few examples of what you can say. Occupancy Mode EQ Mode Voice command Speed Compensated Volume Play Note: Your vehicle may not have all these sound settings. Pause Next Track 406 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Voice command Previous Track Help * This applies to WMA or MP3 files only. SD Card Slot and USB Port E142620 The SD card slot and USB port are located in the Media Hub. See Media Hub (page 328). SD logo is a trademark of SD-3C, LLC. USB Port SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot. See Navigation (page 431). E196638 To access and play music from your device, press the lower left corner of the touchscreen. This feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. E196637 Playing Music from Your Device To access and play music from your device, press the lower left corner of the touchscreen. Note: The system is capable of indexing up to 30,000 songs. E142611 407 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Insert your device and select: Message USB SD Card Action and Description Once the system recognizes your USB or SD card you can then select from the following options: Repeat This feature replays the currently playing song or album. Shuffle Touch this button to play music on the selected album or folder in random order. Similar Music This feature allows you to choose music similar to what is currently playing. More Info Touch this button to see disc information, for example current track, artist name, album and genre. Options Touch this button to view and adjust various media settings. Sound You can adjust the settings for: Message Sound Settings Action and Description Bass Midrange Treble Set Balance and Fade DSP EQ Mode Speed Compensated Volume Media Player Settings Allows you to select more settings, which is under Media Player. See Settings (page 382). 408 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Message Action and Description Device Information Displays software and firmware information about the currently connected media device. Update Media Index Indexes your device when you connect it for the first time and each time the content changes (for example adding or removing tracks) to make sure you have the latest voice commands available for all media on the device. Note: Your vehicle may not have all these sound settings. If you want to view song information, for example Title, Artist, File, Folder, Album, and Genre, touch the on-screen album art. Browse This feature allows you to view the contents of the device. It also allows you to search by categories, for example genre, artist or album. You can also select: Message What’s Playing? Action and Description To hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request. USB and SD Card Voice Commands E142599 Press the voice button and when prompted say: Voice command SD Card USB Then commands such as the following: Browse Next Track Pause Play Say the name of what you would like to listen to such as a band, song, album or playlist. 409 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Voice command Play Artist ___ * Play Song ___ * Similar Music Help * ___ is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. For example you could say "Play artist The Beatles" or "Play song Penny Lane". Supported Media Players, Formats and Metadata Information E142611 SYNC is capable of hosting nearly any digital media player, including iPod, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC. To access, press the lower left corner on the touchscreen, then select: Message BT Stereo It is also able to organize your indexed media from your playing device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file. Bluetooth Audio Voice Commands E142599 The voice system allows you to control your media with a simple voice command. For example to change songs, press the voice button and follow the system prompts. If your indexed media files contain no information embedded in these metadata tags, SYNC may classify the empty metadata tags as unknown. Bluetooth Audio The system allows you to stream audio over your vehicle's speakers from your connected, Bluetooth-enabled cell phone. 410 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) PHONE A B C D E F E161968 Item At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • Ending a call. • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. Message A Phone B Quick Dial C Phonebook D History E Messaging F Settings Other features, such as text messaging using Bluetooth and automatic phonebook download, are cell phone-dependent features. To check your cell phone’s compatibility, see your cell phone’s user manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. Hands-free calling is one of the main features of SYNC. Once you pair your cell phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cell phone’s functionality. 411 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Pairing Your Cell Phone for the First Time The first thing you must do to use the phone features of SYNC is to pair your Bluetooth-enabled cell phone with SYNC. This allows you to use your cell phone in a hands-free manner. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). Touch the upper left corner of the touchscreen: Message Action and Description Add phone Find SYNC Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary. Select SYNC and a six-digit PIN appears on your device. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your device's manual if necessary. Pairing Subsequent Cell Phones Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). 412 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) To pair a subsequent cell phone, select: Menu Item Action and Description Phone Settings Bluetooth Devices Add Device Find SYNC Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary. Select SYNC and a six-digit PIN appears on your device. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website. Making Calls E142632 To end the call or exit phone mode, press and hold the phone button. E142599 Receiving Calls Press the voice button and say a command similar to the following: During an incoming call, an audible tone sounds. Call information appears in the display if it is available. Voice command Call Dial You can say the name of a person from your phone book to call or a say a number to dial. For example "Call John" or "Dial 867-5309". 413 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) E142632 To reject the call, select: To accept the call, select: Message Message Reject Accept Note: You can also reject the call by pressing the phone button on the steering wheel. Note: You can also accept the call by pressing the phone button on the steering wheel. Ignore the call by doing nothing. SYNC logs it as a missed call. Phone Menu Options Press the top left corner on the touchscreen to select from the following options: Menu Item Phone Action and Description Touch this button to access the on-screen numerical pad to enter a number and place a call. During an active call, you can also choose any of these options: Mute Call Hold Call Privacy Join Calls End Quick Dial Select to call stored contacts. Phonebook Touch this button to access and call any contacts in your previously downloaded phonebook. The system places the entries in alphabetical categories summarized at the top of the screen To turn on contact picture settings, if your device supports this feature, select: Phone Settings 414 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item Action and Description Manage Phonebook Display Photos from Phonebook Certain smartphones may support transferring street addresses when listed with phonebook contact information. If your cell phone supports this feature, you can select and use these addresses as destinations and save them as favorites. Call History Note: This is a cell phone-dependent feature. If your cell phone does not support downloading call history using Bluetooth, SYNC keeps track of calls made with the SYNC system. After you connect your Bluetooth-enabled cell phone to SYNC, you can access any previously dialed, received or missed calls. You can also choose to save these to: Favorites Quick Dial Messaging Send text messages using the touchscreen. See Text Messaging later in this section. Settings Touch this button to access various phone settings, for example turning Bluetooth on and off, managing your phonebook and more. See Phone Settings later in this section Touch the top left corner of the display, then select: Text Messaging Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features. Message Phone Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3 mph (5 km/h). Messaging Then any of the following: Listen (speaker icon) Note: SYNC does not download read text messages from your cell phone. Dial You can send and receive text messages using Bluetooth, read them aloud and translate text messaging acronyms, for example LOL. Send Text View Delete 415 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Composing a Text Message Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features. Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). To compose and send a text message, select: Message Action and Description Phone Messaging Send Text Enter a cell phone number or choose from your phonebook. Edit Text Allows you to customize the pre-defined message or create a message on your own. Send Sends the message as it is. Message You can then preview the message, verify the recipient as well as update the message list. Stuck in traffic. Call me later. Text Message Options LOL Message I’ll call you back in a few minutes. Receiving a Text Message I just left, I’ll be there soon. Note: If you select View and your vehicle is traveling over 3 mph (5 km/h), the system offers to read the message to you instead of allowing you to view it while driving. Can you give me a call? I’m on my way. When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported by your cell phone. You can select: I’m running a few minutes late. I’m ahead of schedule, so I’ll be there early. I’m outside. Message I’ll call you when I get there. Action and Description View To view the text message. Listen For SYNC to read the message to you. No Dial To call the contact. Thanks Ignore To exit the screen. OK Yes 416 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Phone Settings To enter the phone settings menu select: Message Action and Description Phone Settings Then any of the following: Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth To turn Bluetooth off or on. Do Not Disturb If you want all calls to go directly to your voicemail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. 911 Assist Turn the 911 Assist feature on and off. See Information (page 418). Phone Ringer Select the ring tone you want to hear when you receive a call. Choose from possible system ring tones, your currently paired cell phone’s ring tone, a beep, text-to-speech or a silent notification. Text Message Notification Select a text message notification, if supported by your cell phone. Choose from possible system alert tones, text-tospeech or silent. Internet Data Connection If your cell phone is compatible, use this screen to adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming or query on connect. Press ? for more information. Manage Phonebook To access features such as automatic phonebook download, re-download your phonebook, add contacts from your cell phone as well as delete or upload your phonebook. Roaming Warning To have the system alert you when your cell phone is in roaming mode. 417 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Phone Voice Commands Voice command Call Voicemail E142599 Listen to Message Press the voice button and when prompted say any of the following or a similar command: Reply to Message Pair Phone Help INFORMATION E188418 Item If your vehicle is equipped with Navigation, press the E142608 Information button to access these features. If your vehicle is not equipped with Navigation, press the corner of the touchscreen with the green tab. Message A SYNC Services B Travel Link C Alerts D Calendar E Apps F Where Am I? 418 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) SYNC Services (If Equipped, United States Only) Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle's current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation. Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Phone (page 411). SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com. Note: This feature does not function properly if you have enabled caller ID blocking on your cellular phone. Make sure your cellular phone is not blocking caller ID before using SYNC Services. Connecting to SYNC Services You can connect to SYNC Services using voice commands or by selecting a menu item on the touchscreen. Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions. 419 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) To use voice commands, press the voice button and say: Voice Command Services Action and Description This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. Once you connect to the service, follow the voice prompts to request the desired service, for example traffic or directions. Once connected to SYNC Services, you can also say the following: What Can I Say Receive a list of available services from which to choose. Services To return to the Services main menu. Help Receive system help. To use the touchscreen select: If your vehicle is equipped with Navigation, press the I (Information) button. If your vehicle is not equipped with Navigation, press the green tab on your touchscreen. Menu Item Connect to Services This command initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. Once you connect to the service, follow the voice prompts to request the desired service. 420 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Receiving Turn-by-Turn Directions Press the voice button and say: Voice Command Action and Description Directions To receive directions to a location. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends. You then receive audible and visual driving instructions as you travel toward your destination. Business Search To find a business or type of business. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends. You then receive audible and visual driving instructions as you travel toward your destination. Search near me To find the closest business or type of business to your location, within business search. Operator Provides you with further assistance within Directions and Business Search. The system may prompt you to speak with an operator when it has difficulty matching your voice request. The live operator can assist you by searching for businesses by name or by category, residential addresses by street address or by name or specific street intersections. Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/support. Yes [During an active route] If you miss a turn, SYNC automatically asks if you want the route updated. Say yes when prompted and the system sends a new route to your vehicle. 421 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Disconnecting from SYNC Services To use voice commands, press the voice button and say: To use the steering wheel controls, press and hold the hang-up phone button on the steering wheel. Voice Command Good-bye SYNC Services Quick Tips Tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, for example Detroit Lions, or a news category. You can learn more about personalization by logging onto www.SYNCMyRide.com. Push to interrupt Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio clip (such as a sports report) and say your voice command. Portable Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services. SYNC Services Voice Commands Services If your vehicle is equipped with Navigation, SYNC Services E142599 downloads your requested destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See Navigation (page 431). Voice command Cancel Route Route Status Route Summary Update Route If your vehicle is not equipped with Navigation, when a route has been downloaded (non-navigation systems), you can press the voice button on the steering wheel controls and say any of the following commands to receive directions: Help 422 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Sirius Travel Link (If Equipped) Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: Visit www.siriusxm.com/traffic and click on Coverage map and details for a complete listing of all traffic areas covered by Sirius Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles. When you subscribe to Sirius Travel Link, it can help you locate the best gas prices, find movie listings, get current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games. Note: In order to use Sirius Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Menu Item Traffic on Route Traffic Nearby Action and Description Touch these buttons to identify traffic incidents on your route, nearby your vehicle’s current location or near any of your favorite places, if programmed. Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route. Movie Listings Touch this button to view nearby movie theaters and their show times, if available. Weather Touch this button to view the nearby weather, current weather, or the five day forecast for the chosen area. Map Select to see the weather map, which can show storms, radar information, charts and winds. 423 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item Action and Description Area Select to choose from a listing of weather locations. Sports Info Touch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Ski Conditions Touch this button to view ski conditions for a specific area. Sirius Travel Link Voice Commands Press Alerts, then choose from any of the following services: Message E142599 Press the voice button on the steering wheel controls. When prompted, say any of the following or a similar command: Voice command Action and Description View The complete message Delete The message Delete All Messages This screen displays any system messages (such as an SD card fault). Show Traffic Note: The system alerts you to any messages by turning the information icon yellow. After you read or delete the messages, the icon returns to white. Show Weather Help Alerts Calendar If your vehicle is equipped with Navigation, touch the I (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. If your vehicle is equipped with Navigation, touch the I (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. E142608 E142608 Press Calendar. You can view the current calendar by day, week or month. 424 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) 911 Assist If a crash deploys an airbag, excluding knee airbags and rear inflatable safety belts where fitted or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. For more information about the 911 Assist feature visit: WARNINGS Unless the 911 Assist setting is set on before a crash, the system will not dial for help, which could delay response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time, which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional. Website visit www.SYNCMyRide.com www.SYNCMyRide.ca www.syncmaroute.ca See Supplementary Restraints System (page 37). Important information regarding airbag deployment is in this chapter. Always place your phone in a secure location in your vehicle so it does not become a projectile or damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone, which could prevent 911 Assist from working properly. See Roadside Emergencies (page 212). Important information regarding the fuel pump shut-off is in this chapter. Setting 911 Assist On Note: The SYNC 911 Assist feature must be set on prior to the incident. If your vehicle is equipped with Navigation, touch the I (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Then select: Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects. Message Apps 911 Assist On Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. 425 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) In the Event of a Crash You can also access 911 Assist by pressing: Not all crashes deploy an airbag or activate the fuel pump shut-off (which would trigger 911 Assist); however, SYNC tries to contact emergency services if 911 Assist triggers. If a connected phone sustains damage or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911. Message Settings Phone 911 Assist Or you can also select: Before making the call: • SYNC provides a short window of time (approximately 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. • SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel." Help 911 Assist To make sure that 911 Assist works properly: • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. • The 911 Assist feature must be set on prior to the incident. • You must pair and connect a Bluetooth-enabled and compatible phone to SYNC. • A connected Bluetooth-enabled phone must have the ability to make and maintain an outgoing call at the time of the incident. • A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. • The vehicle must have battery power and be located in the United States, Canada or in a territory in which 911 is the emergency number. If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. 911 Assist May Not Work If: • • • 426 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Your cellular phone or 911 Assist hardware sustains damage in a crash. The vehicle's battery or the SYNC system has no power. The phones(s) previously paired or connected to the system are thrown from the vehicle. MyFord Touch™ (If Equipped) Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. 911 Assist Privacy Notice When you turn on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not turn the feature on. Note: Cellular phone and SMS charges may apply when making a report. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. Cellular phone airtime usage may apply when reporting. Vehicle Health Report (If Equipped, US Only) The system allows you to check your vehicle’s overall health in the form of a diagnostic report card. The Vehicle Health Report contains valuable information, for example: • Vehicle diagnostic information. • Scheduled maintenance. • Open recalls and Field Service Actions. • Items noted during vehicle inspections by your authorized dealer that still need servicing. WARNING Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace, normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system, (such as brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury. Making a Report If you want to run a report by using the touchscreen, select: Message Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Apps Vehicle Health Report You can also run a vehicle health report by voice command. Note: This feature may not function properly if you have enabled caller ID blocking on your cellular phone. Before running a report, review the Vehicle Health Report Privacy Notice. E142599 427 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Where Am I? Press the voice button and when prompted say: For information about your current location, select: Voice command Message Vehicle Health Report Where Am I? Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health Report Terms and Conditions, and Privacy Statement) for more information. Action and Description View your vehicle's current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, nothing displays. CLIMATE Touch the lower right corner on the touchscreen to access your climate control features. Depending on your vehicle line and option package, your climate screen may look different from this screen. Note: You can switch temperature units between Fahrenheit and Celsius. See Settings (page 382). 428 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) E208904 A Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from entering the vehicle. B Passenger settings: Touch the + or – to increase or decrease the air temperature on the passenger side of the vehicle. Touch the heated seat icon to turn the heated seat off and on (if equipped). Touch the climate-controlled seat icon to turn the climate-controlled seat off and on (if equipped). Touch DUAL to turn separate passenger side temperature controls off and on. When you turn off DUAL, the passenger side temperature changes to match the driver side temperature. Note: The passenger side temperature and the DUAL indicator automatically turn on when the passenger is adjusting their temperature control. C Fan speed: Touch + or - to increase or decrease the volume of air circulated in your vehicle. Note: When the system is controlling the fan speed automatically, all the fan speed indicators turn off. D Rear: Touch to access the rear climate control. Rear climate control settings appear at the bottom of the screen. Touch the power icon to turn the rear climate control functions off and on. 429 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Touch Rear Control to allow the rear seat passengers to adjust the rear climate settings. Touch it again to prevent the rear seat passengers from adjusting the settings. Rear Control automatically turns off when you use the touchscreen to adjust the rear climate settings. Touch + or – to adjust the temperature. To adjust fan speed, touch + or – next to the fan icon. Touch Rear again to close the rear controls. Closing the rear climate control functions does not affect their current settings. E Recirculated air: Touch the button to switch between outside air and recirculated air. When you select recirculated air, the air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior (when used with A/C) and may reduce unwanted odors from entering your vehicle. Note: Recirculated air may turn off automatically (or be prevented from turning on) in all airflow modes except Max A/C to reduce risk of fogging. Recirculated air may also turn on and off automatically in Panel or Panel and Floor airflow modes during hot weather in order to improve cooling efficiency. F MAX A/C: Touch the button to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on, and the fan automatically adjusts to the highest speed. G A/C: Touch the button to switch air conditioning compressor on or off. Use air conditioning with recirculated air to improve cooling performance and efficiency. Note: In certain conditions (such as when using Max Defrost), the air conditioning compressor may continue to operate even after you switch off the air conditioning with the A/C button. H AUTO: Touch the button to turn on automatic operation. Select the desired temperature using the temperature control. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature. You can also use the AUTO button to turn off dual zone operation by touching and holding the button for more than two seconds. I Heated rear window: Turns the heated rear window on and off. See the heated Windows and Mirrors chapter in your owner manual. J Defrost: Press the button to distribute air to the windshield vents and de-mister. Air distribution to instrument panel and footwell vents turn off. You can use this setting to defog and clear the windshield of a thin covering of ice. K Air distribution control: Touch these buttons to turn airflow from the windshield, instrument panel, or footwell vents on or off. The system can distribute air through any combination of these vents. L Driver settings: 430 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Touch the + or – to increase or decrease the air temperature on the passenger side of the vehicle. Touch the heated seat icon to turn the heated seat off and on (if equipped). Touch the climate-controlled seat icon to turn the climate-controlled seat off and on (if equipped). Note: If your vehicle is equipped with a wood-trimmed steering wheel, it does not heat between the 10 o'clock and 2 o'clock positions. Climate Control Voice Commands Press the voice button on the steering wheel controls. When prompted, say any of the following or a similar command: E142599 Voice commands Climate On Climate Off Set temperature Adjust the temperature between 59.0°F (15°C)-86.0°F (30°C). Destination Mode NAVIGATION To set a destination, press the green corner of your touchscreen, then press: Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see an authorized dealer. Menu Item Dest. Note: The SD card slot is spring-loaded. To remove the SD card, just push the card in and release it. Do not attempt to pull the card out to remove it; this could cause damage. Choose any of the following: Your navigation system is comprised of two main features, destination mode and map mode. Previous Destinations My Home Favorites Point of Interest Emergency Street Address Intersection City Center 431 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item For an address destination entry, press: Map Menu Item Edit Route Pressing this button makes the address location appear on the map. Go Cancel Route To set your destination, enter the necessary information into the highlighted text fields (in any order). Action and Description To choose a previous destination, press: Menu Item Previous Destinations Action and Description The last 20 destinations you have selected appear. Once you have chosen your destination press: Menu Item Set as Dest Action and Description To make this your destination. You can also choose to set this as a waypoint (have the system route to this point on the way to your current destination) or save it as a favorite. You can then choose your route from three different options. Fastest Route Uses the fastest moving roads possible. Shortest Route Uses the shortest distance possible. Eco Route Uses the most fuel-efficient route. To begin navigation press: Menu Item Start Route Action and Description You can cancel the route or have the system demo the route for you. During route guidance, you can press the talking bubble icon that appears in the upper right navigation corner (green bar) if you want the system to repeat route guidance information. When the system repeats the last guidance instruction, it updates the distance to the next guidance instruction, since it detects when the vehicle is moving. 432 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) To expand these listings, press the + in front of the listing. Note: If your vehicle is on a recognized road and you do not press the Start Route button, the system defaults to the Fastest Route option and begins guidance. The system also allows you to sort alphabetically, by distance or by cityseekr listings (if available). Point of Interest (POI) Categories cityseekr Main Categories Note: cityseekr point of interest (POI) information is limited to approximately 912 cities (881 in the United States, 20 in Canada and 11 in Mexico). Food/Drink & Dining Travel & Transportation Financial Emergency Community Health & Medicine Automotive Shopping E142634 Entertainment & Arts cityseekr, when available, is a service that provides more information about certain points of interest such as restaurants, hotels and attractions. Recreation & Sports Government When you have selected a point of interest, the location and information appear, such as address and phone number. If cityseekr lists the point of interest, more information is available, such as a brief description, check-in and checkout times or restaurant hours. Domestic Services Subcategories Restaurant Golf For a longer review, a list of services and facilities, the average room, meal price or the website press: Parking Home & Garden Menu Item Personal Care Services More Information Auto Dealership Govt Office This screen displays the point of interest icon such as: Public Transit Education 433 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) • • • • • • • Hotel E143884 Coffeehouse E142636 Food & Drink Laundry Refrigerator 24 hour room service Fitness center Internet access Pool Wi-FI For restaurants, cityseekr can provide information such as star rating, average cost, review, handicap access, hours of operation, and website address. E142637 Nightlife For hotels, cityseekr can provide information such as star rating, price category, review, check-in and checkout times, hotel service icons and website address. E142638 Attraction Setting Your Navigation Preferences E142639 This icon appears when your selection exists in multiple categories within the system. E142607 E142640 When you are viewing more information for hotels, cityseekr also tells you if the hotel has certain services and facilities using icons, such as: • • • Select settings for the system to take into account when planning your route. To access the settings options, press Menu Item Settings Navigation Restaurant Business center Handicap facilities You can then select any of the following options. Menu Item Second Level Messages, Actions and Descriptions Map Preferences Then select any of the following: Breadcrumbs Display your vehicle’s previously traveled route with white dots. You can switch this feature: On Off 434 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item Second Level Messages, Actions and Descriptions Turn List Format Have the system display your turn list Top to Bottom Bottom to Top Parking POI Notification When parking point of interest notification is on, the icons display on the map when you get close to your destination. This may not be very useful in dense areas, and may clutter the map when other points of interest display. Set the automatic parking point of interest notification. You can switch this feature: On Menu Item Off Second Level Messages, Actions and Descriptions Route Preferences Then select any of the following: Preferred Route Choose to have the system display your chosen route type. Shortest Route Fastest Route Ecological Always use Bypass route selection in destination programming. The system only Preferred Route calculates one route based on preferred route setting. When activated, the system uses your selected route type to calculate only one route to the desired destination. Eco Time Penalty Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route. Avoid When activated, you can to choose to have the system avoid highways, toll roads, ferries, and car trains when planning your route. Use HOV Lanes Have the system use high-occupancy vehicle lanes, if available, when planning your route. Menu Item Second Level Messages, Actions and Descriptions Navigation Preferences Then select any of the following: Guidance Prompts Select the type of prompts the system uses. 435 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item Second Level Messages, Actions and Descriptions Tones Only Auto - Fill State/Province Voice and Tones Have the system automatically fill in this information based on what you have already entered into the system. You can switch this feature: On Menu Item Off Second Level Messages, Actions and Descriptions Traffic Preferences Then select any of the following: Avoid Traffic Problems You can choose how you want the system to handle traffic problems along your route. Automatic Have the system reroute you to avoid traffic incidents that develop and impact the current route. The system does not provide a traffic alert notification Manual Have the system always provide a traffic alert notification for traffic incidents along the planned route. You have a choice to accept or ignore the notification before making the route deviation. Traffic alert notification Activate traffic alert notifications on or off. You are also able to These icons will alert you to traffic and driving conditions switch on and off the 11 including accidents, closures and weather conditions. traffic map icons. 436 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Menu Item Avoid Areas Second Level Messages, Actions and Descriptions Choose areas which you want the system to avoid when calculating a route for you Then select any of the following: Add Once you make a selection, the system tries to avoid the area(s) if possible for all routes. Select this button to program an entry, then choose a destination entry method. You can edit the name or location of a destination or remove it from your selections. Delete To remove an area from your selection, choose the listing on the screen. The screen will change, then press delete and confirm the deletion. Heading up (2D map) always shows the direction of forward travel to be upward on the E142642 screen. This view is available for map scales up to 2.5 miles (4 kilometers). The system remembers this setting for larger map scales, but shows the map in North up only. If the scale returns below this level, the system restores Heading up. Map Mode Press the green bar in the upper right area of the touchscreen to view map mode. Map mode shows advanced viewing comprised of both 2D city maps as well as 3D landmarks (when available). 2D city maps show detailed outlines of buildings, visible land use and land elements and detailed railway infrastructure for the most essential cities around the globe. These maps also contain features, such as town blocks, building footprints and railways. North up (2D map) always shows the northern direction to be upward on the screen. E142643 3D landmarks appear as clear, visible objects that are typically recognizable and have a certain tourist value. The 3D landmarks appear in 3D map mode only. Coverage varies and improves with updated map releases. 3D map mode provides an elevated perspective of the map. This viewing angle can be adjusted and the map can be E142644 rotated 180 degrees by touching the map twice, and then dragging your finger along the shaded bar with arrows at the bottom of the map. Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen. It toggles between three different map modes: Heading up, North up and 3D. E174016 437 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) The ETA box under the zoom buttons appears when a route is active and displays the distance and time to your destination. If the button is pressed, a pop up appears with the destination listed (and waypoint if applicable) along with mileage and time to destination. You may also select to have either the estimated time to reach your destination or your estimated arrival time. You can also select the following options: Menu Items Description View Switches between full map, street list and exit view in route guidance. Menu Displays a pop-up box that allows direct access to navigation settings. Map Icons Press the speaker button on the map to mute route guidance. E174017 When the light on the button illuminates, the feature is on. The speaker button appears on the map only when route guidance is active. E142646 Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen. The map position closest to the E142647 cursor is in a window on the top center part of the screen. Re-center the map by pressing this icon whenever you scroll the E146188 map away from your vehicle’s current location. Address book entry default icon(s) indicates the location on the map of an address book entry. This is the default symbol E142648 shown after the entry has been stored to the Address Book by any method other than the map. You can select from any of the 22 icons available. You can use each icon more than once. Auto Zoom Press the green bar to access map mode, then select the + or - zoom button to bring up the zoom level and Auto buttons on the touchscreen. When you press Auto, Auto Zoom turns on and Auto displays in the bottom left corner of the screen in the map scale. The map zoom level then synchronizes with vehicle speed. The slower your vehicle is traveling, the farther the map zooms in; the faster your vehicle is traveling, the farther the map zooms out. To switch off the feature, just press the + or - button again. Home indicates the location on the map currently stored as the home position. You can only save one address from the E142649 Address Book as your Home entry. You cannot change this icon. POI (Point Of Interest) icons indicate locations of any point of interest categories you choose E142650 to display on the map. You can choose to display three point of interest categories on the map at one time. In 3D mode, rotate the map view by swiping your finger across the shaded bar with the arrows. 438 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode. MyFord Touch™ (If Equipped) Starting point indicates the starting point of a planned route. Next maneuver point indicates the location of the next turn on the planned route. E142651 E142654 Waypoint indicates the location of a waypoint on the map. The number inside the circle is different for each waypoint and E142652 represents the position of the waypoint in the route list. No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may E142655 display under normal operation in an area with poor GPS access. Destination symbol indicates the ending point of a planned route. Quick-touch Buttons When in map mode, touch anywhere on the map display to access the following options: E142653 Menu Item Action and Description Set as Dest Touch this button to select a scrolled location on the map as your destination. You may scroll the map by pressing your index finger on the map display. When you reach the desired location, simply let go and then touch this button. Set as Waypoint Touch this button to set the current location as a waypoint. Save to Favorites Touch this button to save the current location to your favorites. POI Icons Touch this button to select icons to display on the map. You can select up to three icons to display on the map at the same time. You can switch these features: On View / Edit Route Off When on an active route, select any of the following options: View Route Edit Destination/Waypoints Edit Turn List Detour Edit Route Preferences Edit Traffic Preferences Cancel Route 439 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) HERE is the digital map provider for the navigation application. If you find map data errors, you may report them directly to HERE by going to www.here.com/mapcreator. HERE evaluates all reported map errors and responds with the result of their investigation by e-mail. The following commands can only be used when a navigation route is active: Voice command Detour Cancel Route Navigation Map Updates Show Route Annual navigation map updates are available for purchase through your dealership, by calling 1-866-462-8837 (in Mexico, call 01-800-557-5539) or going to www.navigation.com/sync. You need to specify the make and model of your vehicle to determine if there is an update available. Repeat Instruction Turn List One-shot Destination Street Address To set a destination with voice commands, you can say: Voice Command Navigation Voice Commands E142599 When in navigation mode, press the voice button on the steering wheel controls. Find an Address After the tone, say any of the following or a similar command: Action and Description The system asks you to say the full address. The system displays an example on-screen. You can then speak the address naturally, such as "One two three four Main Street, Anytown". Voice command Destination Zoom Out MYFORD TOUCH™ TROUBLESHOOTING Zoom In Where Am I Your SYNC system is easy to use. However, should questions arise, see the tables below. Help Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). For more information visit: 440 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Websites Websites www.SYNCMyRide.ca www.SYNCMyRide.com www.syncmaroute.ca Phone issues Issue Possible cause(s) Possible solution(s) The audio control settings There is excessive background noise during a phone on your phone may be affecting SYNC performcall. ance. Review your phone's manual about audio adjustments. During a call, I can hear the other person but they cannot hear me. This may be a possible phone malfunction. Try turning off the device, resetting the device, removing the device's battery, then trying again. SYNC is not able to download my phonebook. This is a phone-dependent feature. This may be a possible phone malfunction. Go to the website to review your phone's compatibility. Try turning off the device, resetting the device or removing the device's battery, then trying again. Try pushing your phonebook contacts to SYNC. See Phone (page 411). Use the SYNCmyphone feature available on the website. The system says that the This may be a limitation on phonebook has downloaded your phone's capability. but the phonebook in SYNC is empty or missing contacts. Try pushing your phonebook contacts to SYNC. See Phone (page 411). If the missing contacts are stored on your SIM card, try moving them to the device memory. Remove any pictures or special ring tones associated with the missing contact. 441 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble connecting my phone to SYNC. This is a phone-dependent feature. This may be a possible phone malfunction. Go to the website to review your phone's compatibility. Try turning off the device, resetting the device or removing the device's battery, then trying again. Try deleting your device from SYNC, deleting SYNC from your device and trying again. Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone. Update your device's firmware. Turn off the Auto phonebook download setting. You can also preform the MyFord Touch reset procedure. Text messaging is not working on SYNC. This is a phone-dependent feature. This may be a possible phone malfunction. Go to the website to review your phone's compatibility. Try turning off the device, resetting the device or removing the device's battery, then trying again. 442 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) USB and media issues Issue I am having trouble connecting my device. Possible cause(s) This may be a possible device malfunction. SYNC does not recognize This is a device limitation. my device when I turn on the car. Possible solution(s) Try turning off the device, resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable. Make sure you insert the USB cable correctly into the device and the USB port. Make sure that the device does not have an autoinstall program or active security settings. Make sure you are not leaving the device in your vehicle during very hot or cold temperatures. Bluetooth audio does not stream. This is a phone-dependent Review the device compatibility chart on the SYNC feature. The device is not connected. website to confirm your phone supports the Bluetooth audio streaming function. Make sure you correctly connect the device to SYNC, and that you have pressed play on your device. You can also preform the MyFord Touch reset procedure. SYNC does not recognize music that is on my device. Your music files may not contain the correct artist, song title, album or genre information. The file may be corrupted. The song may have copyright protection, which does not allow it to play. 443 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Make sure that all song details are populated. Some devices require you to change the USB settings from mass storage to MTP class. MyFord Touch™ (If Equipped) Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did not activate Vehicle Health Report. You did not activate your account on the website. You may have the wrong VIN (vehicle identification number) listed. This is a free feature, but you must first register online to use it. Make sure that your VIN is correctly listed in your account. I am unable to retrieve the report on the website, or I receive a system error. The preferred dealer information did not load correctly. When you register your account, you must choose a preferred dealer. If it already lists a dealer, try selecting another dealer and logging out. Log back in, change it back to your preferred dealer, and retrieve the report. I am unable to submit a report. This could be due to your phone's compatibility. Bad signal strength. You did not register your phone correctly on the website. Update your cellular number in your account on the website. Make sure you have full signal strength and that your Bluetooth volume level has been turned up. Make sure the currently connected phone is registered on your SYNCMyRide account. Try deleting your phone and performing a clean pairing. I heard a commercial when I tried to use Traffic, Directions and Information. You did not activate this phone for this service. Your phone has ID blocker active. This is a free feature, but you must first register online to use it. Turn off ID blocker on your phone as the system recognizes you by your phone number. Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account. 444 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong voice commands. what I am saying. You may be speaking too soon or at the wrong time. Review the phone voice commands and the media voice commands at the beginning of their respective sections. After pressing the voice icon, wait until the system prompts you to begin saying a command. Any command spoken before this does not register with the system. SYNC does not understand You may be using the wrong the name of a song or artist. voice commands. You may be saying the name differently than the way you saved it. The system may not be reading the name the same way you are saying it. Review the media voice commands at the beginning of the media section. Say the song or artist exactly as listed. If you say "Play Artist Prince", the system does not play music by Prince and the Revolution or Prince and the New Power Generation. Make sure you are saying the complete title, such as "California remix featuring Jennifer Nettles". If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L-A". Do not use special characters in the title. The system does not recognize them. SYNC does not understand or is calling the wrong contact when I want to make a call. Review the Phone voice commands at the beginning of the phone section. Make sure you are saying the contacts exactly as they are listed. For example, if you save a contact as Joe Wilson, say "Call Joe Wilson". You may be using the wrong voice commands. You may be saying the name differently than the way you saved it. The system may not be reading the name the same way you are saying it. 445 Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch™ (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) Contacts in your phonebook may be very short and similar, or they may contain special characters. Your phonebook contacts may be in CAPS. Using the SYNC phone menu, open the phonebook and scroll to the name SYNC is having trouble understanding. SYNC will read the name to you, giving you some idea of the pronunciation SYNC is expecting. The system works better if you list full names, such as "Joe Wilson" rather than "Joe". Do not use special characters, such as 123 or ICE, as the system does not recognize them. If a contact is in CAPS, you have to spell it. JAKE requires you to say "Call JA-K-E". Touchscreen System Reset The touchscreen system has a system reset feature that can be performed if the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. After approximately 5 seconds the screen will go black. Allow a 1-2 minutes for the system reset to complete. You may then resume using the SYNC system. 446 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Accessories For a complete listing of the accessories that are available for your vehicle, please contact your authorized dealer or visit the online store web site: • • Interior style • • • Web Address (United States) www.Accessories.Ford.com • • • • • • • • www.Accessories.Ford.ca Ford Accessories are available for your vehicle through an authorized Ford dealer. Ford Motor Company will repair or replace any properly authorized dealer-installed Ford Original Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. • Ford Motor Company will warrant your vehicle through the warranty that provides the greatest benefit: • 24 months, unlimited mileage. • The remainder of your new vehicle limited warranty. Ash cup / smoker's package. Bed extender. Bedliners and bedmats. Racks and carriers.* Rear-seat entertainment.* Sportliner cargo liner.* Tonneau covers*. Trailer hitches, wiring harnesses and accessories. Truck bed camping tent.* Peace of mind • • • Contact an authorized dealer for details and a copy of the warranty. • • • • • • • • Exterior style Bug shields. Commercial graphics.* Commercial LED warning strobe lights. Deflectors. Exhaust tip. Fog lamps. Running boards. Splash guards. Stainless-steel wheel covers.* 447 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Cargo organizers. Custom seat covers.* Floor mats. Lifestyle Web Address (Canada) • • • • • • • • • Step bars. Wheel well liners. Back-up alarm.* Bed hooks.* Bumper and hitch-mounted parking sensors.* Cable lock.* Ford Telematics. Keyless entry keypad. Protective seat covers.* Remote start and alarms. Speed/Cruise control. Tool or Cargo boxes.* Wheel locks. Accessories *The accessory manufacturer designs, develops and therefore warrants Ford Licensed Accessories, and does not design or test these accessories to Ford Motor Company engineering requirements. Contact an authorized Ford dealer for the manufacturer’s limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer. • • For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information. • The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems that are equipped with radio transmitters, for example, two-way radios, telephones and theft alarms. Any such equipment installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations and should be installed only by an authorized dealer. AUXILIARY SWITCHES For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information. • The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems equipped with radio transmitters, for example, two-way radios, telephones and theft alarms. Any such equipment installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations, and should be installed by an authorized dealer. 448 Super Duty (TFA) Canada/United States of America, enUSA, First Printing An authorized dealer needs to install mobile communications systems. Improper installation may harm the operation of your vehicle, particularly if the manufacturer did not design the mobile communication system specifically for automotive use. If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle. Accessories • • An authorized dealer needs to install mobile communications systems. Improper installation may harm the operation of your vehicle, particularly if the manufacturer did not design the mobile communication system specifically for automotive use. If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle. When switched on, the auxiliary switches provide 8 amps, 12 amps or 20 amps of electrical battery power for a variety of personal or commercial uses. The relay box for the auxiliary switches is on the end of the left side of the instrument panel. See your authorized dealer for service. The relays are coded as shown: E163432 Each switch includes a power lead, a blunt-cut and sealed wire located below the instrument panel and to the left of the steering column. E163431 The auxiliary switch option package provides four switches, mounted in the center of the instrument panel. These switches operate only while the ignition is in the on position, whether the engine is running or not. Ford recommends, however, that the engine remain running to maintain battery charge when using the auxiliary switches for extended periods of time or higher current draws. Note: When your vehicle has a diesel engine, use the auxiliary switches only while the engine is running. The glow plugs also drain battery power when the ignition key is in the on position. Using the auxiliary switches, even for limited amounts of time, can cause your battery to drain quickly and prevent your vehicle from restarting. E165186 The power leads are coded as shown: 449 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Accessories Switch Circuit Number Wire Color Fuse Amp Rating AUX 1 CAC05 Yellow 25A AUX 2 CAC06 Green with Brown Trace 25A AUX 3 CAC07 Violet with Green Trace 10A AUX 4 CAC08 Brown 15A Learn more about auxiliary switches by visiting https://www.fleet.ford.com/truckbbas/. 450 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP) PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN. That means you get: • Reliable, quality service at any Ford or Lincoln dealership • Repairs performed by factory trained technicians, using genuine parts SERVICE PLANS (U.S. Only) More than 32 million Ford owners have discovered the powerful protection of Ford Extended Service Plan. It is the extended service plan backed by Ford Motor Company, and provides peace of mind protection beyond the New Vehicle Limited Warranty coverage. Rental Car Reimbursement 1st day Rental Benefit You take advantage of replacement transportation if your vehicle is at your authorized dealer for same day covered repairs. Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford Extended Service Plan. With Ford ESP you minimize your risk for unexpected repair bills and rising repair costs. Extended Rental Benefits Up to 1,000+ Covered Vehicle Components Roadside Assistance If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including bumper to bumper warranty repairs, and Field Service Actions. Exclusive 24/7 roadside assistance, including: There are four core Extended Service Plans with different levels of coverage. Ask your authorized dealer for details. • 1. PremiumCARE - Our most comprehensive coverage. With over 1,000 covered components, this plan is so complete that we generally only discuss what’s not covered. 2. ExtraCARE - Covers 113 components, and includes many high-tech items. 3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29 critical components. • • • Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP, thereby improving resale value. Ford Extended Service Plan is honored by all authorized Ford dealers in the U.S., Canada and Mexico. It is the extended service plan authorized and backed by Ford Motor Company. 451 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing, flat-tire change and battery jump starts Out of fuel and lock-out assistance. Travel expense reimbursement for lodging, meals and rental car. Destination assistance for taxi, shuttle, rental car coverage and emergency transportation. Extended Service Plan (ESP) SERVICE PLANS (CANADA ONLY) Avoid the Rising Cost of Properly Maintaining Your Vehicle! You can get more protection for your vehicle by purchasing a Ford Extended Service Plan. Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Extended Service Plan provides benefits such as: Ford Extended Service Plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and selected wear items. The coverage is prepaid, so you never have to worry about affording your vehicle’s maintenance. It covers regular checkups, routine inspections, preventive care and replacement of select items that require periodic attention for normal wear: • • • • • • • • • • • Windshield wiper blades. Spark plugs. The clutch disc. Brake pads and linings. Shock absorbers. Struts. Engine Belts. Engine coolant hoses, clamps and o-rings. Diesel exhaust fluid replenishment. • • There are several Ford Extended Service Plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford Extended Service Plan, you receive added peace-of-mind protection throughout Canada, the United States and Mexico, provided by a network of participating authorized Ford Motor Company dealers. Interest Free Finance Options Available Take advantage of our interest free installment payment plan. Just a 10% down payment will provide you with an affordable, no interest, no fee payment program allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles! To learn more, call our Ford ESP specialists at 800-367-3377. Note: Repairs performed outside of Canada, the United States and Mexico are not eligible for Ford Extended Service Plan coverage. This information is subject to change. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. Ford ESP P.O. Box 321067 Detroit, MI 48232 452 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Rental reimbursement. Coverage for certain maintenance and wear items. Protection against repair costs after your New Vehicle Limited Warranty Coverage expires. Roadside Assistance benefits. Scheduled Maintenance Genuine Ford and Motorcraft Replacement Parts GENERAL MAINTENANCE INFORMATION Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty. Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance. We have established regular maintenance intervals for your vehicle based upon rigorous testing. It is important that you have your vehicle serviced at the proper times. These intervals serve two purposes; one is to maintain the reliability of your vehicle and the second is to keep your cost of owning your vehicle down. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping. They can perform any services that are required on your vehicle, from general maintenance to collision repairs. It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in the owner's manual. Note: Not all dealers have extended hours or body shops. Please contact your dealer for details. Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance. Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, make sure you have scheduled maintenance performed at the designated intervals. Why Maintain Your Vehicle at Your Dealership? Factory-trained Technicians Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received. Your vehicle is very sophisticated and built with multiple, complex, performance systems. Every manufacturer develops these systems using different specifications and performance features. That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle. 453 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information. Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained technicians at your dealership, should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately. We strongly recommend the use of only genuine Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle. Make sure to change your vehicle’s oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical. Additives and Chemicals This owner's manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle. We do not recommend using chemicals or additives not approved by us as part of your vehicle’s normal maintenance. Please consult your warranty information. Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six-month intervals. Check every month Air filter restriction gauge. Fuel and water separator. Drain if necessary (or if indicated by the information display). Tires (including spare) for wear and proper pressure. Holes and slots in the tail pipe to make sure they are functional and clear of debris. 454 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Tightening lug nuts Vehicles with single rear wheels Tighten the lug nuts to the specified torque at 500 miles (800 km) after any wheel disturbance (such as tire rotation, changing a flat tire or wheel removal). Vehicles with dual rear wheels Tighten the wheel lug nuts to the specified torque at 100 miles (160 km), and again at 500 miles (800 km) of new vehicle operation and after any wheel disturbance (such as tire rotation, changing a flat tire or wheel removal). Note: For the proper lug nut torque specification, see Technical specifications in the Wheels and Tires chapter of your owner's manual. Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great. Multi-point inspection Accessory drive belt(s) Horn operation Battery performance Radiator, cooler, heater and A/C hoses Engine air filter Suspension component for leaks or damage Exhaust system Steering and linkage Exterior lamps and hazard warning system Tires (including spare) for wear and proper ** operation pressure Fluid levels ; fill if necessary Windshield for cracks, chips or pits For oil and fluid leaks Washer spray and wiper operation * * Brake, coolant recovery reservoir, automatic transmission, power steering and window washer. ** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed. 455 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle. NORMAL SCHEDULED MAINTENANCE 6.2L and 6.8L Gasoline Engines Every 7500 miles (12000 km) or six months (whichever comes first) Change engine oil and filter. * Rotate tires , inspect tire wear and measure tread depth. Inspect wheels and related components for abnormal noise, wear, looseness or drag. Perform multi-point inspection (recommended). * Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted. Every 15000 miles (24000 km) or 12 months (whichever comes first) Inspect automatic transmission fluid level. Consult dealer for requirements. Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect engine cooling system strength and hoses. Inspect exhaust system and heat shields. Inspect front axle and U-joints. Lubricate if equipped with grease fittings (Four-wheel drive vehicles). Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints. Lubricate if equipped with grease fittings. Other maintenance items Replace climate-controlled (heated and cooled) seat Every 30000 miles (48000 filter.* km) Replace engine air filter. Every 60000 miles (96000 Change automatic transmission fluid and filter on 5-speed km) transmission. Consult dealer for requirements. 456 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Other maintenance items Replace front wheel bearing grease and grease seal if nonsealed bearings are used. Every 97500 miles (156000 Replace spark plugs. km) ** Change engine coolant. Every 105000 miles (168000 km) Replace rear axle fluid. Inspect accessory drive belt(s). *** Change automatic transmission fluid and filter on 6-speed transmission. Consult dealer for requirements. Every 150000 miles (240000 km) Replace accessory drive belt(s) if not replaced within the last 100000 miles (160000 km). Replace front wheel bearings and seals if non-sealed bearings are used. * If your vehicle has climate-controlled (heated and cooled) seats. ** Initial replacement at six years or 105000 miles (168000 kilometers), then every three years or 45000 miles (72000 kilometers). *** If not replaced, inspect every 15000 miles (24000 kilometers). 6.7L Diesel Engine SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE See the diesel supplement for scheduled maintenance information. 6.2L and 6.8L Gasoline Engines If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated. If you operate your vehicle occasionally under any of these conditions, it is not necessary to perform the extra maintenance. For specific recommendations, see your dealership service advisor or technician. 457 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Towing a trailer or using a car-top carrier Inspect frequently, service as required Inspect and lubricate U-joints. Every 5000 miles (8000 km) Inspect the wheels and related components for abnormal noise, wear, looseness or drag. See axle maintenance items under Exceptions. * Rotate tires , inspect tires for wear and measure tread depth. Every 5000 miles (8000 km) or six months Change engine oil and filter. Inspect and lubricate U-joints. Every 30000 miles (48000 Replace front wheel bearing grease and grease seals if km) non-sealed bearings are used. Every 60000 miles (96000 Change transfer case fluid (Four-wheel drive vehicles). km) Replace spark plugs. * Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted. Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery) Inspect frequently, service as required Replace engine air filter. Every 5000 miles (8000 km) Inspect brake system. Inspect wheels and related components for abnormal noise, wear, looseness or drag. Lubricate control arm and steering ball joints if equipped with grease fittings. * Rotate tires , inspect tires for wear and measure tread depth. Every 5000 miles (8000 km) or six months Inspect and lubricate U-joints. Every 5000 miles (8000 km), six months or 200 engine hours Change engine oil and filter. 458 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery) Every 30000 miles (48000 Change transfer case fluid (Four-wheel drive vehicles). km) Replace front wheel bearing grease and grease seals if non-sealed bearings are used. Every 60000 miles (96000 Replace spark plugs. km) * Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted. Operating in dusty or sandy conditions (such as unpaved or dusty roads) Inspect frequently, service as required Replace engine air filter. Every 5000 miles (8000 km) Inspect the wheels and related components for abnormal noise, wear, looseness or drag. * Rotate tires , inspect tires for wear and measure tread depth. Every 5000 miles (8000 km) or six months Change engine oil and filter. Inspect and lubricate U-joints. Every 30000 miles (48000 Replace front wheel bearing grease and grease seals if km) non-sealed bearings are used. Every 50000 miles (80000 Change rear axle fluid (F-450 and F-550 only). km) Every 60000 miles (96000 Change transfer case fluid (Four-wheel drive vehicles). km) * Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted. 459 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Off-road operation Inspect frequently, service as required Inspect steering linkage, ball joints and U-joints, Lubricate if equipped with grease fittings. Replace engine air filter. Every 5000 miles (8000 km) or six months Change engine oil and filter. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. * Rotate tires , inspect tires for wear and measure tread depth. Every 30000 miles (48000 Replace front wheel bearing grease and grease seals if km) non-sealed bearings are used. Every 50000 miles (80000 Change rear axle fluid (F-450 and F-550 only). km) Every 60000 miles (96000 Change transfer case fluid (Four-wheel drive vehicles). km) * Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted. Exclusive use of E85 (Flex fuel vehicles only) Every oil change interval If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel. Rear axles and power take-off units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water. During long periods of trailer towing with outside temperatures above 70°F (21°C) and at wide-open throttle for long periods above 45 mph (72 km/h), change non-synthetic rear axle fluid every 3000 miles (4800 kilometers) or three months, whichever comes first. This interval can be waived if the axle is filled with 75W140 synthetic gear fluid meeting 6.7L Diesel Engine See the diesel supplement for special operating condition information. Exceptions There are several exceptions to the Normal Schedule: Axle Maintenance Change the axle fluid anytime an axle is submerged in water. 460 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Ford specification WSL-M2C192-A, part number F1TZ-19580-B, or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. See Capacities and Specifications (page 303). If the available API SM or SN oils are not available, then the oil change interval is 1800 miles (3000 kilometers). Additional Axle Maintenance for F-450 and F-550 The life of the engine air filter and cabin air filter is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions require frequent inspection and replacement of the engine air filter and cabin air filter. Engine Air Filter and Cabin Air Filter Replacement Change rear axle fluid every 100000 miles (160000 kilometers) under normal driving conditions on all commercial applications. When operating your vehicle at or near maximum gross vehicle weights, change the rear axle fluid every 50000 miles (80000 kilometers). In addition, follow this 50000-mile (80000-kilometer) schedule when operating your vehicle under the special operating conditions, where noted. Diesel Particulate Filter The filter may need to be removed for ash cleaning at approximately 120000 miles (192000 kilometers) or greater (actual mileage can vary greatly depending upon engine and vehicle operating conditions) and replaced with a new or re-manufactured (ash cleaned) part. The filter may need to be replaced at approximately 250000 miles (400000 kilometers) depending upon engine and vehicle operating conditions. In both cases, the engine control system sets a service light (wrench icon) to inform you to bring your vehicle to the dealer for service. If there are any issues with the oxidation catalyst or particulate filter system, a service light (wrench or engine icon) sets by the engine control system to inform you to bring your vehicle into a dealer for service. California Fuel Filter Replacement If you register your vehicle in California, the California Air Resources Board has determined that the failure to perform this maintenance item does not nullify the emission warranty or limit recall liability before the completion of your vehicle's useful life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service. Hot Climate Oil Change Intervals Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates using an American Petroleum Institute (API) Certified for Gasoline Engines (Certification mark) oil of SM or SN quality, the normal oil change interval is 3000 miles (5000 kilometers). 461 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 462 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 463 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 464 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 465 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 466 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 467 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 468 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 469 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 470 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 471 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices • END USER LICENSE AGREEMENT SYNC End User License Agreement (EULA) • • You have acquired a device ("DEVICE") that includes software licensed by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY") from an affiliate of Microsoft Corporation ("MS") . Those installed software products of MS origin, as well as associated media, printed materials, and "online" or electronic documentation ("MS SOFTWARE") are protected by international intellectual property laws and treaties. The MS SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY. The additional software and systems of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and "online" or electronic documentation ("FORD SOFTWARE") are protected by international intellectual property laws and treaties. The FORD SOFTWARE is licensed, not sold. All rights reserved. • IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA") DO NOT USE THE DEVICE OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). GRANT OF SOFTWARE LICENSE: This EULA grants you the following license: • 472 Super Duty (TFA) Canada/United States of America, enUSA, First Printing The MS SOFTWARE and/or FORD SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by third party software and service suppliers. The additional software and services of third party origin, as well as associated media, printed materials, and "online" or electronic documentation ("THIRD PARTY SOFTWARE") are protected by international intellectual property laws and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY SOFTWARE hereinafter collectively and individually will be referred to as "SOFTWARE". You may use the SOFTWARE as installed on the DEVICE and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers. Appendices • Description of Other Rights and Limitations • • • • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process. Limitations on Reverse Engineering, Decompilation and Disassembly: You may not reverse engineer, decompile, or disassemble nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Limitations on Distributing, Copying, Modifying and Creating Derivative Works: You may not distribute, copy, make modifications to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Single EULA: The end user documentation for the DEVICE and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE. • • 473 Super Duty (TFA) Canada/United States of America, enUSA, First Printing SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE. Termination: Without prejudice to any other rights, FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA. Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property, included copyrighted content. Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the SOFTWARE's ability to use WMDRM to play or copy protected content. This action does not affect unprotected content. When your DEVICE downloads licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade. Appendices • • • supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components"). Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and services suppliers, their affiliates and/or their designated agent may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may disclose this information to others, but not in a form that personally identifies you. Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service suppliers, their affiliates and/or their designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE. Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, third party software and service suppliers, MS, Microsoft Corporation, their affiliates and/or their designated agent to provide or make available to you SOFTWARE updates, If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s). FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or their designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE. 474 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices • • Links to Third Party Sites: The MS SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are not under the control of MS, Microsoft Corporation, their affiliates and/or their designated agent. Neither MS nor Microsoft Corporation nor their affiliates nor their designated agent are responsible for (i) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by MS, Microsoft Corporation, their affiliates and/or their designated agent. Obligation to Drive Responsibly: You recognize your obligation to drive responsibly and keep attention on the road. You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the DEVICE. INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and "applets" incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS, Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service providers, their affiliates and suppliers. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled "For Upgrade Purposes Only" or "For Recovery Purposes Only" you may install one (1) copy of such SOFTWARE onto the DEVICE as a replacement copy for the existing SOFTWARE, and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade SOFTWARE. EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is subject to U.S. and European Union export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see http://www.microsoft.com/exporting/. 475 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices Adobe TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers. Contains Adobe® [Flash® Player] or [AIR®] technology by Adobe Systems Incorporated. This [Licensee Product] contains [Adobe® Flash® Player] [Adobe® AIR®] software under license from Adobe Systems Incorporated, Copyright ©1995-2009 Adobe Macromedia Software LLC. All rights reserved. Adobe, Flash and AIR are trademarks of Adobe Systems Incorporated. PRODUCT SUPPORT: Product support for the SOFTWARE is not provided by MS, its parent corporation Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICE. Should you have any questions concerning this EULA, or if you desire to contact FORD MOTOR COMPANY for any other reason, please refer to the address provided in the documentation for the DEVICE. End User Notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action. No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE OR SERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00). • Read and follow instructions: Before using your Windows Automotive- based system, read and follow all instructions and safety information provided in this end user manual ("User's Guide"). Not following precautions found in this User's Guide can lead to an accident or other serious consequences. Keep User's Guide in vehicle: When kept in the vehicle, the User's Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive-based system. Please make certain that before using the system for the first time, all persons have access to the User's Guide and read its instructions and safety information carefully. THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE. 476 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor any speech recognition functions included in the system and address any errors. WARNING Operating certain parts of this system while driving can distract your attention away from the road, and possibly cause an accident or other serious consequences. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel. Navigation Features: Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully. Distraction Hazard: Any navigation features may require manual (non-verbal) setup. Attempting to perform such set-up or insert data while driving can seriously distract your attention and could cause an accident or other serious consequences. Stop the vehicle in a safe and legal manner before attempting these operations. General Operation Voice Command Control: Functions within the Windows Automotive-based system may be accomplished using only voice commands. Using voice commands while driving allows you to operate the system without removing your hands from the wheel. Let Your Judgment Prevail: Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Any such feature is not a substitute for your personal judgment. Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices. Prolonged Views of Screen: Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time. Route Safety: Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions. Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident. 477 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices Potential Map Inaccuracy: Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Telenav may revise this Agreement and the privacy policy at any time, with or without notice to you. You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy. Emergency Services: Do not rely on any navigation features included in the system to route you to emergency services. Ask local authorities or an emergency services operator for these locations. Not all emergency services such as police, fire stations, hospitals and clinics are likely to be contained in the map database for such navigation features. 1. Safe and Lawful Use You acknowledge that devoting attention to the Telenav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the Telenav Software: (a) observe all traffic laws and otherwise drive safely; (b) use your own personal judgment while driving. If you feel that a route suggested by the Telenav Software instructs you to perform an unsafe or illegal maneuver, places you in an unsafe situation, or directs you into an area that you consider to be unsafe, do not follow such instructions; (c) do not input destinations, or otherwise manipulate the Telenav Software, unless your vehicle is stationary and parked; (d) do not use the Telenav Software for any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful purposes, or in any manner inconsistent with this Agreement; (e) arrange all GPS and wireless devices and cables necessary for use of the Telenav Software in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag). Telenav Software End User License Agreement Please read these terms and conditions carefully before you use the Telenav Software. Your use of the Telenav Software indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not break the seal of the package, launch, or otherwise use the Telenav Software. These terms and conditions represent the agreement (“Agreement”) between you and Telenav, Inc. (“Telenav”) with respect to the Telenav Software (including upgrades, modifications, or additions thereto) (collectively “Telenav Software”). All references herein to “you” and “your” means you, your employees, agents, and contractors, and any other entity on whose behalf you accept these terms and conditions, all of whom shall also be bound by this Agreement. Additionally, all of your account information, as well as other payment and personal information provided by you to Telenav (directly or through the use of the Telenav Software, is subject to Telenav’s privacy policy located at http://www.telenav.com. You agree to indemnify and hold Telenav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the Telenav Software in any moving vehicle, including as a result of your failure to comply with the directions above. 478 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices 2. Account Information or proprietary rights, rights of publicity or privacy or other rights of any party, (ii) violates any law, statute, ordinance or regulation, including but not limited to laws and regulations related to spamming, privacy, consumer and child protection, obscenity or defamation, or (iii) is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the Telenav Software without advanced written permission of Telenav. You agree: (a) when registering the Telenav Software, to provide Telenav with true, accurate, current, and complete information about yourself, and (b) to inform Telenav promptly of any changes to such information, and to keep it true, accurate, current and complete. 3. Software License Subject to your compliance with the terms of this Agreement, Telenav hereby grants to you a personal, non-exclusive, non-transferable license (except as expressly permitted below in connection with your permanent transfer of the Telenav Software license), without the right to sublicense, to use the Telenav Software (in object code form only) in order to access and use the Telenav Software. This license shall terminate upon any termination or expiration of this Agreement. You agree that you will use the Telenav Software only for your personal business or leisure purposes, and not to provide commercial navigation services to other parties. 4. Disclaimers To the fullest extent permissible pursuant to applicable law, in no event will Telenav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the Telenav Software. Telenav also does not warrant the accuracy of the map or other data used for the Telenav Software. Such data may not always reflect reality due to, among other things, road closures, construction, weather, new roads and other changing conditions. You are responsible for the entire risk arising out of your use of the Telenav Software. For example but without limitation, you agree not to rely on the Telenav Software for critical navigation in areas where the well-being or survival of you or others is dependent on the accuracy of navigation, as the maps or functionality of the Telenav Software are not intended to support such high risk applications, especially in more remote geographical areas. 3.1 License Limitations You agree not to do any of the following: (a) reverse engineer, decompile, disassemble, translate, modify, alter or otherwise change the Telenav Software or any part thereof; (b) attempt to derive the source code, audio library or structure of the Telenav Software without the prior express written consent of Telenav; (c) remove from the Telenav Software, or alter, any of Telenav’s or its suppliers’ trademarks, trade names, logos, patent or copyright notices, or other notices or markings; (d) distribute, sublicense or otherwise transfer the Telenav Software to others, except as part of your permanent transfer of the Telenav Software; or (e) use the Telenav Software in any manner that (i) infringes the intellectual property TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM 479 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices COURSE OF DEALING, CUSTOM OR TRADE AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE. Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you. STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. 6. Arbitration and Governing Law You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the Telenav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara, California. The arbitrator shall apply the Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties. You expressly agree to waive your right to a jury trial. 5. Limitation of Liability TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE, EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. To the extent judicial action is necessary in connection with the binding arbitration, both Telenav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV’S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME 7. Assignment You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the Telenav Software, and expressly conditioned upon the new user of the Telenav Software agreeing to be bound by 480 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to Telenav, in which case you and all other parties shall immediately cease all use of the Telenav Software. Notwithstanding the foregoing, Telenav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement. Notices by posting them on Telenav’s Website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the Telenav Software. 8.4 Telenav’s or your failure to require performance of any provision shall not affect that party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself. 8. Miscellaneous 8.1 This Agreement constitutes the entire agreement between Telenav and you with respect to the subject matter hereof. 8.5 If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect. 8.2 Except for the limited licenses expressly granted in this Agreement, Telenav retains all right, title and interest in and to the Telenav Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or conferred by implication, statute, inducement, estoppel or otherwise, and Telenav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement. 8.6 The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement. As used in this Agreement, the words “include” and “including,” and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words “without limitation.” 8.3 By using the Telenav Software, you consent to receive from Telenav all communications, including notices, agreements, legally required disclosures or other information in connection with the Telenav Software (collectively, “Notices”) electronically. Telenav may provide such 9. Other Vendors Terms and Conditions The Telenav Software utilizes map and other data licensed to Telenav by third party vendors for the benefit of you and other end users. This Agreement includes end-user terms applicable to these companies (included at the end of this 481 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices Agreement), and thus your use of the Telenav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to Telenav’s third party vendor licensors: 9.2 End User Terms Required by NAV2 (Shanghai) Co., Ltd The data (“Data”) is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and NAV2 (Shanghai) Co., Ltd (“NAV2”) and its licensors (including their licensors and suppliers) on the other hand. 9.1 End User Terms Required by HERE North America, LLC The data (“Data”) is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and Telenav (“Telenav”) and its licensors (including their licensors and suppliers) on the other hand. © 20xx. All rights reserved. Permitted Use. You agree to use this Data together with the Telenav Software solely for the internal business and personal purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you agree not to otherwise reproduce, copy, modify, decompile, disassemble, create any derivative works of, or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws. © 2013 HERE. All rights reserved. The Data for areas of Canada includes information taken with permission from Canadian authorities, including: © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®, © Department of Natural Resources Canada. HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information. Restrictions. ©United States Postal Service® 2014. Prices are not established, controlled or approved by the United States Postal Service®. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4. Except where you have been specifically licensed to do so by Telenav, and without limiting the preceding paragraph, you may not use this Data (a) with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with or in communication with any The Data for Mexico includes certain data from Instituto Nacional de Estadística y Geografía. TERMS AND CONDITIONS 482 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices Disclaimer of Liability: positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. This Data is provided to you “as is,” and you agree to use it at your own risk. Telenav and its licensors (and their licensors and suppliers) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this Data, or that the Data or server will be uninterrupted or error-free. TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE INFORMATION, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF TELENAV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you. Disclaimer of Warranty: Export Control. TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you. You shall not export from anywhere any part of the Data or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations, including but not limited to the laws, rules and regulations administered by the Office of Foreign Assets Control of the U.S. Department of Commerce and the Bureau of Industry and Security of the U.S. Department of Commerce. To the extent Warning. The Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic data, any of which may lead to incorrect results. No Warranty. 483 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices that any such export laws, rules or regulations prohibit HERE from complying with any of its obligations hereunder to deliver or distribute Data, such failure shall be excused and shall not constitute a breach of this Agreement. NOTICE OF USE CONTRACTOR (MANUFACTURER/ SUPPLIER) NAME: HERE CONTRACTOR (MANUFACTURER/ SUPPLIER) ADDRESS: c/o Nokia, 425 West Randolph Street, Chicago, Illinois 60606 Entire Agreement. These terms and conditions constitute the entire agreement between Telenav (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter. This Data is a commercial item as defined in FAR 2.101 and is subject to these End-User Terms under which this Data was provided. © 1987 – 2014 HERE – All rights reserved. Governing Law. If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify HERE prior to seeking additional or alternative rights in the Data. The above terms and conditions shall be governed by the laws of the State of Illinois [insert “Netherlands” where European HERE Data is used], without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the jurisdiction of the State of Illinois [insert “The Netherlands” where European HERE Data is used] for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder. I. US/Canada Territory A. United States Data. The End-User Terms for any Application containing Data for the United States shall contain the following notices: “HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information.” Government End Users. If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a “commercial item” as that term is defined at 48 C.F.R. (“FAR”) 2.101, is licensed in accordance with these End-User Terms, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following “Notice of Use,” and shall be treated in accordance with such Notice: “©United States Postal Service® 20XX. Prices are not established, controlled or approved by the United States Postal Service®. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4.” 484 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices 2. Copyright Notice: In connection with each copy of all or any portion of the Data for the Territory of Canada, Client shall affix in a conspicuous manner the following copyright notice on at least one of: (i) the label for the storage media of the copy; (ii) the packaging for the copy; or (iii) other materials packaged with the copy, such as user manuals or end user license agreements: “This data includes information taken with permission from Canadian authorities, including © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®, © The Department of Natural Resources Canada. All rights reserved.” B. Canada Data. The following provisions apply to the Data for Canada, which may include or reflect data from third party licensors (“Third Party Data”), including Her Majesty the Queen in Right of Canada (“Her Majesty”), Canada Post Corporation (“Canada Post”) and the Department of Natural Resources of Canada (“NRCan”): 1. Disclaimer and Limitation: Client agrees that its use of the Third Party Data is subject to the following provisions: a. Disclaimer: The Third Party Data is licensed on an “as is” basis. The licensors of such data, including Her Majesty, Canada Post and NRCan, make no guarantees, representations or warranties respecting such data, either express or implied, arising by law or otherwise, including but not limited to, effectiveness, completeness, accuracy or fitness for a particular purpose. 3. End-User Terms: Except as otherwise agreed by the parties, in connection with the provision of any portion of the Data for the Territory of Canada to End-Users as may be authorized under the Agreement, Client shall provide such End-Users, in a reasonably conspicuous manner, with terms (set forth with other end user terms required to be provided under the Agreement, or as otherwise may be provided, by Client) which shall include the following provisions on behalf of the Third Party Data licensors, including Her Majesty, Canada Post and NRCan: b. Limitation on Liability: The Third Party Data licensors, including Her Majesty, Canada Post and NRCan, shall not be liable: (i) in respect of any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or possession of such Data; or (ii) in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the Data. The Data may include or reflect data of licensors, including Her Majesty the Queen in the Right of Canada (“Her Majesty”), Canada Post Corporation (“Canada Post”) and the Department of Natural Resources Canada (“NRCan”). Such data is licensed on an “as is” basis. The licensors, including Her Majesty, Canada Post and NRCan, make no guarantees, representations or warranties respecting such data, 485 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices either express or implied, arising by law or otherwise, including but not limited to, effectiveness, completeness, accuracy or fitness for a particular purpose. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in respect of any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or possession of the data or the Data. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the data or the Data. End User shall indemnify and save harmless the licensors, including Her Majesty, Canada Post and NRCan, and their officers, employees and agents from and against any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action, alleging loss, costs, expenses, damages or injuries (including injuries resulting in death) arising out of the use or possession of the data or the Data. II. Mexico. The following provision applies to the Data for Mexico, which includes certain data from the Instituto Nacional de Estadística y Geografía (“INEGI”): A. Any and all copies of the Data and/or packaging containing Data for Mexico shall contain the following notice: “Fuente: INEGI (Instituto Nacional de Estadística y Geografía)” III. Latin America Territory A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy: Territory Notice Ecuador “INSTITUTO GEOGRAFICO MILITAR DEL ECUADOR AUTORIZACION N° IGM2011-01- PCO-01 DEL 25 DE ENERO DE 2011” “source: © IGN 2009 - BD TOPO ®” Guadeloupe, French Guiana and Martinique Mexico 4. Additional Provisions: The terms contained in this Section are in addition to all of the rights and obligations of the parties under the Agreement. To the extent that any of the provisions of this Section are inconsistent with, or conflict with, any other provisions of the Agreement, the provisions of this Section shall prevail. IV. Middle East Territory 486 Super Duty (TFA) Canada/United States of America, enUSA, First Printing “Fuente: INEGI (Instituto Nacional de Estadística y Geografía)” Appendices A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy: Country Notice Jordan “© Royal Jordanian Geographic Centre”. The foregoing notice requirement for Jordan Data is a material term of the Agreement. If Client or any of its permitted sublicensees (if any) fail to meet such requirement, HERE shall have the right to terminate Client’s license with respect to the Jordan Data. V. Europe Territory A. Use of Certain Traffic Codes in Europe 1. General Restrictions Applicable to Traffic Codes. Client acknowledges and agrees that in certain countries of the Europe Territory, Client will need to obtain rights directly from third party RDS-TMC code providers to receive and use the Traffic Codes in the Data and to deliver to End-Users Transactions in any way derived from or based on such Traffic Codes. For such countries, HERE shall deliver the Data incorporating Traffic Codes to Client only after receiving certification from Client of its having obtained such rights. 2. Display of Third Party Rights Legends for Belgium. Client shall, for each Transaction that uses Traffic Codes for Belgium, provide the following notice to the End-User: “Traffic Codes for Belgium are provided by the Ministerie van de Vlaamse Gemeenschap and the Ministèrie de l’Equipement et des Transports.” B. Jordan Data. Client and its permitted sublicensees (if any) are restricted from licensing and/or otherwise distributing HERE’s database for the country of Jordan (“Jordan Data”) for use in Enterprise Applications to (i) non-Jordanian entities for use of the Jordan Data solely in Jordan or (ii) Jordan-based customers. In addition, Client, its permitted sublicensees (if any) and End-Users are restricted from using the Jordan Data in Enterprise Applications if such party is (i) a non-Jordanian entity using the Jordan Data solely in Jordan or (ii) a Jordan-based customer. For purposes of the foregoing, “Enterprise Applications” shall mean Geomarketing applications, GIS applications, mobile business asset management applications, call center applications, telematics applications, public organization Internet applications or for providing geocoding services. B. Paper Maps. With respect to any license granted to Client relating to making, selling or distributing paper maps (i.e., a map fixed on a paper or paper-like medium): (a) such license with respect to Data for the Territory of Great Britain is conditioned on Client’s entering into and complying with a separate written agreement with the Ordnance Survey (“OS”) to create and sell paper maps, Client’s paying to the OS any and all applicable paper map royalties, and Client’s complying with the OS copyright notice requirements; (b) such license for selling or otherwise distributing for charge with respect to Data for the Territory of Czech Republic 487 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices is conditioned on Client’s obtaining prior written consent from Kartografie a.s.; (c) such license for selling or distributing with respect to Data for the Territory of Switzerland is conditioned on Client’s obtaining a permit from Bundesamt für Landestopografie of Switzerland; (d) Client is restricted from using Data for the Territory of France to create paper maps with a scale between 1:5,000 and 1:250,000; and (e) Client is restricted from using any Data to create, sell or distribute paper maps that are the same or substantially similar, in terms of data content and specific use of color, symbols and scale, to paper maps published by the European national mapping agencies, including without limitation, Landervermessungämter of Germany, Topografische Dienst of the Netherlands, Nationaal Geografisch Instituut of Belgium, Bundesamt für Landestopografie of Switzerland, Bundesamt für Eich-und Vermessungswesen of Austria, and the National Land Survey of Sweden. Austria Croatia Cyprus, Estonia, Latvia, Lithuania, Moldova, Poland, Slovenia and/or Ukraine “© EuroGeographics” France “source: © IGN 2009 – BD TOPO ®” Germany “Die Grundlagendaten wurden mit Genehmigung der zuständigen Behörden entnommen” C. OS Enforcement. Without limiting Section IV(B) above, with respect to Data for the Territory of Great Britain, Client acknowledges and agrees that the Ordnance Survey (“OS”) may bring a direct action against Client to enforce compliance with the OS copyright notice (see Section IV(D) below) and paper map requirements (see Section IV(B) above) contained in this Agreement. Great Britain “Contains Ordnance Survey data © Crown copyright and database right 2010 Contains Royal Mail data © Royal Mail copyright and database right 2010” Greece “Copyright Geomatics Ltd.” Hungary “Copyright © 2003; Top-Map Ltd.” D. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy: Italy “La Banca Dati Italiana è stata prodotta usando quale riferimento anche cartografia numerica ed al tratto prodotta e fornita dalla Regione Toscana.” Norway “Copyright © 2000; Norwegian Mapping Authority” Portugal “Source: IgeoE – Portugal” Spain Country(ies) Notice 488 Super Duty (TFA) Canada/United States of America, enUSA, First Printing “© Bundesamt für Eich- und Vermessungswesen” “Información geográfica propiedad del CNIG” Appendices Sweden “Based upon electronic data © National Land Survey Sweden.” Product incorporates data which is © 20XX Telstra Corporation Limited, GM Holden Limited, Intelematics Australia Pty Ltd and Continental Pty Ltd. Switzer- “Topografische Grundlage: © land Bundesamt für Landestopographie. B. Third Party Notices for Australia. In addition to the foregoing, the End-User Terms for any Application containing RDS-TMC Traffic Codes for Australia shall contain the following notice: “Product incorporates traffic location codes which is © 20XX Telstra Corporation Limited and its licensors.” E. Respective Country Distribution. Client acknowledges that HERE has not received approvals to distribute map data for the following countries in such respective countries: Albania, Belarus, Kyrgyzstan, Moldova and Uzbekistan. HERE may update such list from time to time. The license rights granted to Client under this TL with respect to the Data for such countries are contingent upon Client’s compliance with all applicable laws and regulations, including, without limitation, any required licenses or approvals to distribute the Application incorporating such Data in such respective countries. VII. China Territory Personal Use Only You agree to use this Data together with [insert name of Client Application] for the solely personal, non-commercial purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you may copy this Data only as necessary for your personal use to (i) view it, and (ii) save it, provided that you do not remove any copyright notices that appear and do not modify the Data in any way. You agree not to otherwise reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws. VI. Australia Territory A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy: Copyright. Based on data provided under license from PSMA Australia Limited (www.psma.com.au). 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The software from Gracenote (the "Gracenote Software") enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information ("Gracenote Data") from online servers ("Gracenote Servers"), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device. Governing Law. The above terms and conditions shall be governed by the laws of the People’s Republic of China, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. Any dispute arising from or in connection with the Data provided to you hereunder shall be submitted to the Shanghai International Economic and Trade Arbitration Commission for arbitration. This device may contain content belonging to Gracenote's providers. If so, all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote. 491 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Appendices You agree that you will use the content from Gracenote ("Gracenote Content") , Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN. THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU "AS IS". 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Vehicle with SYNC with Touchscreen/My Touch FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met. The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 493 Super Duty (TFA) Canada/United States of America, enUSA, First Printing 494 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index 4 Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display................................322 Audio Unit - Vehicles With: AM/FM.......318 Autolamps.........................................................72 4WD See: Four-Wheel Drive.....................................158 Autolamps - Programmable Exit Delay.....................................................................72 A Automatic Climate Control.........................111 Automatic Transmission.............................151 A/C Brake-Shift Interlock.........................................155 If Your Vehicle Gets Stuck In Mud or Snow..................................................................156 Understanding the Shift Positions of a 6–Speed Automatic Transmission.........152 Understanding the Shift Positions of the 5–Speed Automatic Transmission..........151 Understanding your SelectShift Automatic™ transmission.........................154 See: Climate Control..........................................110 About This Manual...........................................7 ABS See: Brakes...........................................................169 ABS driving hints See: Hints on Driving With Anti-Lock Brakes................................................................169 Accessories....................................................447 Exterior style........................................................447 Interior style.........................................................447 Lifestyle.................................................................447 Peace of mind.....................................................447 Automatic Transmission Fluid Check............................................................240 Checking Automatic Transmission Fluid....................................................................241 Accessories Auxiliary Power Points.................................137 See: Replacement Parts Recommendation.............................................11 110 Volt AC Power Point....................................137 12 Volt DC Power Point......................................137 Locations................................................................137 Adjusting the Headlamps.........................247 Horizontal Aim Adjustment...........................248 Vertical Aim Adjustment.................................247 Auxiliary Switches.......................................448 Adjusting the Pedals....................................69 Adjusting the Steering Wheel...................66 Airbag Disposal..............................................46 Air Conditioning B Bed Extender...................................................62 Grocery mode........................................................63 Tailgate mode........................................................62 See: Climate Control..........................................110 Alarm Bonnet Lock See: Anti-Theft Alarm........................................65 Anti-Theft Alarm............................................65 See: Opening and Closing the Hood...........232 Arming the Alarm.................................................65 Disarming the Alarm...........................................65 Booster Seats..................................................24 Appendices.....................................................472 Audible Warnings and Indicators.............87 Brake Fluid Check........................................244 Brakes...............................................................169 Headlamps On Warning Chime......................87 Key in Ignition Warning Chime.........................87 Parking Brake On Warning Chime.................88 Breaking-In.....................................................207 Bulb Specification Chart...........................252 Types of Booster Seats......................................25 General Information..........................................169 Audio Control..................................................66 C Media.........................................................................67 Seek, Next or Previous........................................67 California Proposition 65..............................11 Capacities and Specifications - 6.2L V8...................................................................307 Audio System.................................................317 General Information...........................................317 Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................319 Specifications.....................................................308 495 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index Capacities and Specifications - 6.8L Triton-30V - V10..........................................311 Cleaning the Engine....................................257 Cleaning the Exterior..................................256 Specifications.......................................................312 Exterior Chrome Parts.....................................256 Exterior Plastic Parts.........................................257 Stripes or Graphics............................................257 Underbody............................................................257 Capacities and Specifications................303 Car Wash See: Cleaning the Exterior..............................256 Center Console..............................................139 Cleaning the Instrument Panel and Instrument Cluster Lens........................259 Cleaning the Interior...................................258 Cleaning the Windows and Wiper Blades...........................................................258 Clearing All MyKeys.......................................53 Climate............................................................428 Removable Front Cupholders........................139 Changing a Bulb...........................................249 Replacing Brake/Tail/Turn/Reverse Lamp Bulbs...................................................................251 Replacing Cargo Lamp and Central High Mounted Brake Lamp Bulbs......................251 Replacing Fog Lamp Bulbs............................250 Replacing Front Clearance and Identification Lamp Bulbs.........................250 Replacing Front Park and Direction Indicator Lamp Bulbs..................................250 Replacing Headlamp Bulbs...........................250 Replacing the License Plate Lamp Bulb....................................................................252 Climate Control Voice Commands..............431 Climate Control..............................................110 Climate Controlled Seats..........................125 Cooled Seats........................................................126 Heated Seats........................................................125 Coolant Check See: Engine Coolant Check............................236 Crash Sensors and Airbag Indicator........45 Creating a MyKey............................................52 Changing a Fuse............................................231 Fuses........................................................................231 Programming/Changing Configurable Settings...............................................................52 Changing a Road Wheel...........................290 Cruise Control..................................................67 Dissimilar Spare Wheel and Tire Assembly Information.....................................................290 Location of the Spare Tire and Tools..........291 Removing the Spare Tire (With Spare Tire Carrier Only)....................................................292 Tire Change Procedure....................................293 Principle of Operation.......................................183 Cruise control See: Using Cruise Control................................183 Customer Assistance...................................217 D Changing the 12V Battery.........................245 Battery Management System (If Equipped)........................................................246 Data Recording..................................................9 Changing the Engine Air Filter................254 Changing the Wiper Blades.....................247 Checking MyKey System Status...............53 Checking the Wiper Blades......................247 Child Restraint and Safety Belt Maintenance.................................................36 Child Safety.......................................................15 Event Data Recording...........................................9 Service Data Recording........................................9 Daytime Running Lamps.............................73 Digital Radio..................................................323 HD Radio Reception and Station Troubleshooting............................................324 Direction Indicators........................................74 General Information.............................................15 Lane Change..........................................................74 Child Safety Locks..........................................27 Child Seat Positioning..................................26 Cleaning Leather Seats.............................259 Driver and Passenger Airbags...................38 With King Ranch Edition.................................260 Without King Ranch Edition..........................259 Children and Airbags...........................................43 Passenger Airbag On and Off Switch ..........38 Proper Driver and Front Passenger Seating Adjustment........................................................42 Cleaning Products.......................................256 Cleaning the Alloy Wheels........................261 Driving Aids.....................................................184 Driving Hints...................................................207 496 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index Essential Towing Checks...........................196 Driving Through Water..............................208 DRL Before Towing a Trailer....................................202 Dynamic Hitching Using the Rear View Camera System..............................................197 Hitches...................................................................198 Integrated Trailer Brake Controller.............200 Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................203 Safety Chains.......................................................199 Trailer Brakes.......................................................199 Trailer Lamps.......................................................202 Trailer Towing Connector.................................197 When Towing a Trailer.....................................202 See: Daytime Running Lamps.........................73 E Economical Driving.....................................207 Electronic Locking Differential.................167 Activating the Electronic Locking Differential........................................................167 Emission Control System..........................148 On-Board Diagnostics (OBD-II)...................149 Readiness for Inspection/Maintenance (I/M) Testing...................................................150 Event Data Recording End User License Agreement..................472 See: Data Recording..............................................9 SYNC End User License Agreement (EULA)..............................................................472 Export Unique Options..................................13 Extended Service Plan (ESP)..................451 Engine Block Heater....................................142 Using the Engine Block Heater......................143 SERVICE PLANS (CANADA ONLY)............452 SERVICE PLANS (U.S. Only)..........................451 Engine Coolant Check...............................236 Exterior Mirrors.................................................77 Adding Engine Coolant....................................237 Recycled Engine Coolant................................238 Severe Climates.................................................238 What You Should Know About Fail-Safe Cooling..............................................................239 Clearance Lamps.................................................78 Fold-Away Exterior Mirrors................................77 Heated Exterior Mirrors......................................78 Memory Mirrors.....................................................78 Power Exterior Mirrors.........................................77 Telescoping Mirrors..............................................78 Engine Immobilizer See: Passive Anti-Theft System.....................64 F Engine Oil Check..........................................235 Adding Engine Oil..............................................235 Engine Oil Dipstick......................................235 Engine Specifications................................303 Fastening the Safety Belts.........................30 Fastening the Cinch Tongue..............................31 Safety Belt Extension Assembly.....................33 Safety Belt Locking Modes...............................32 Using Safety Belts During Pregnancy............31 Using the Safety Belt with Cinch Tongue (Front Center and Rear Center Seats Only)....................................................................30 Drivebelt Routing...............................................303 Entertainment..............................................395 AM/FM Radio......................................................395 Bluetooth Audio..................................................410 CD...........................................................................405 SD Card Slot and USB Port...........................407 SIRIUS® Satellite Radio (If Activated)........................................................401 Supported Media Players, Formats and Metadata Information.................................410 Floor Mats......................................................208 Fog Lamps - Front See: Front Fog Lamps.........................................73 Foot Pedals Environment......................................................14 See: Adjusting the Pedals.................................69 Ford Credit..........................................................11 (U.S. Only).................................................................11 Four-Wheel Drive.........................................158 Front Fog Lamps.............................................73 Front Seat Armrest.......................................127 Fuel and Refueling.......................................144 497 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index Hazard Warning Flashers...........................213 HDC Fuel Consumption........................................147 Calculating Fuel Economy..............................148 Filling the Tank.....................................................147 See: Using Hill Descent Control.....................177 Fuel Filter........................................................244 Fuel Quality.....................................................145 Head Restraints..............................................117 Choosing the Right Fuel...................................145 Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped)...................................145 Diesel Engine........................................................145 Octane Recommendations............................145 Heated Seats..................................................124 Adjusting the Head Restraint..........................118 Rear Heated Seats ............................................124 Heated Steering Wheel...............................68 Heated Windows and Mirrors...................115 Heated Exterior Mirror........................................115 Heated Rear Window.........................................115 Fuel Shutoff....................................................213 Fuses.................................................................223 Fuse Specification Chart...........................223 Heating See: Climate Control..........................................110 Hill Start Assist..............................................170 Passenger Compartment Fuse Panel..................................................................228 Power Distribution Box....................................223 Switching the System On and Off.................171 Using Hill Start Assist........................................170 Hints on Controlling the Interior Climate...........................................................112 G Cooling the Interior Quickly..............................114 General Hints.........................................................112 Heating the Interior Quickly.............................113 Recommended Settings for Cooling ...........114 Recommended Settings for Heating...........114 Side Window Defogging in Cold Weather..............................................................115 Garage Door Opener See: Universal Garage Door Opener............129 Gauges...............................................................82 Engine Coolant Temperature Gauge............83 Engine Oil Pressure Gauge...............................83 Fuel Gauge..............................................................83 Information Display.............................................84 Transmission Fluid Temperature Gauge..................................................................83 Hints on Driving With Anti-Lock Brakes............................................................169 Hood Lock General Information on Radio Frequencies...................................................47 General Maintenance Information.......453 See: Opening and Closing the Hood...........232 I Multi-point Inspection.....................................455 Owner Checks and Services..........................454 Protecting Your Investment...........................453 Why Maintain Your Vehicle?.........................453 Why Maintain Your Vehicle at Your Dealership?.....................................................453 Ignition Switch...............................................140 In California (U.S. Only).............................218 Information Display Control.......................67 Type 1.........................................................................67 Type 2.......................................................................68 Getting Assistance Outside the U.S. and Canada.........................................................220 Getting the Services You Need................217 Information Displays....................................89 General Information...........................................89 Information.....................................................418 911 Assist...............................................................425 Alerts......................................................................424 Calendar................................................................424 Sirius Travel Link.................................................423 SYNC Services (If Equipped, United States Only)...................................................................419 Vehicle Health Report (If Equipped, US Only)..................................................................427 Away From Home...............................................217 Global Opening................................................77 Opening the Windows........................................77 H Handbrake See: Parking Brake..............................................170 498 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index K Information Messages...............................100 4WD........................................................................109 AdvanceTrac™...................................................100 Alarm......................................................................100 Diesel Messages..................................................101 Doors and Locks.................................................104 Drivetrain...............................................................104 Engine.....................................................................105 Fuel..........................................................................105 Key...........................................................................105 Maintenance........................................................106 MyKey®..................................................................106 Off Road.................................................................107 Park Aid..................................................................107 Park Brake..............................................................107 Power Steering....................................................107 Tire Pressure Monitoring System.................108 Trailer......................................................................108 Keyless Entry....................................................57 SECURICODE™ KEYLESS ENTRY KEYPAD...............................................................57 Unlocking and Locking the Doors..................59 Keys and Remote Controls.........................47 L Lighting Control................................................71 Headlamp Flasher................................................72 High Beams..............................................................71 Lighting................................................................71 General Information.............................................71 Limited Slip Differential..............................167 Load Carrying.................................................185 Load Limit.......................................................185 Installing Child Seats.....................................16 Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles..............................................................191 Vehicle Loading - with and without a Trailer.................................................................185 Child Seats...............................................................16 Tether Strap Attachment..................................22 Tether Strap Attachment (Rear SuperCab Only).....................................................................23 Using Cinch Tongue Lap and Shoulder Belts (All Front Center, Super Cab and Crew Cab Rear Center Positions)..........................19 Using Lap and Shoulder Belts..........................17 Using Lower Anchors and Tethers for CHildren (LATCH).............................................21 Using Tether Straps..............................................21 Locking and Unlocking.................................56 Autolock and Autounlock.................................56 Battery Saver..........................................................57 Illuminated Entry...................................................57 Power Door Locks................................................56 Remote Control....................................................56 Smart Unlocks......................................................56 Instrument Cluster.........................................82 Instrument Lighting Dimmer......................73 Interior Lamps..................................................74 Locks...................................................................56 Lug Nuts See: Changing a Road Wheel.......................290 Front Map Lamps (If equipped).....................74 Rear Dome and Map Lamps............................75 M Interior Mirror....................................................79 Auto-Dimming Mirror..........................................79 Maintenance..................................................232 Introduction.........................................................7 General Information..........................................232 Manual Climate Control.............................110 Manual Seats..................................................119 J Manual Lumbar ..................................................120 Moving the Seat Backward and Forward..............................................................119 Recline Adjustment............................................119 Jump Starting the Vehicle.........................214 Connecting the Jumper Cables.....................214 Jump Starting.......................................................215 Preparing Your Vehicle......................................214 Removing the Jumper Cables........................215 Media Hub......................................................328 499 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index Memory Function.........................................120 Ordering Additional Owner's Literature.......................................................221 Easy Entry and Exit Feature............................122 Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob ................................................................................121 Recalling a Preset Position...............................121 Saving a Preset Position....................................121 Obtaining a French Owner’s Manual...........221 Overhead Console........................................139 P Parking Aid......................................................179 Message Center See: Information Displays.................................89 Rear Parking Aid..................................................179 Mirrors Parking Aids....................................................179 Parking Brake.................................................170 Passive Anti-Theft System........................64 See: Heated Windows and Mirrors................115 See: Windows and Mirrors................................76 Mobile Communications Equipment.......13 Moonroof..........................................................80 SecuriLock™..........................................................64 PATS Bounce-Back..........................................................81 Opening and Closing the Moonroof.............80 Venting the Moonroof.........................................81 See: Passive Anti-Theft System.....................64 Pedals................................................................69 Perchlorate.........................................................11 Phone.................................................................411 Motorcraft Parts..........................................304 MyFord Touch™...........................................374 Making Calls.........................................................413 Pairing Subsequent Cell Phones..................412 Pairing Your Cell Phone for the First Time....................................................................412 Phone Menu Options........................................414 Phone Settings....................................................417 Phone Voice Commands.................................418 Receiving Calls.....................................................413 Text Messaging....................................................415 General Information..........................................374 MyFord Touch™ Troubleshooting........440 MyKey Troubleshooting...............................55 MyKey™..............................................................51 Principle of Operation..........................................51 N Navigation.......................................................431 Post-Crash Alert System...........................216 Power Door Locks cityseekr................................................................433 Destination Mode...............................................431 Map Mode.............................................................437 Navigation Map Updates...............................440 Navigation Voice Commands.......................440 Point of Interest (POI) Categories...............433 Quick-touch Buttons.......................................439 Setting Your Navigation Preferences.........434 See: Locking and Unlocking.............................56 Power Seats...................................................120 Power Lumbar.....................................................120 Power Recline......................................................120 Power Steering Fluid Check.....................244 Power Take-Off.............................................156 Power Windows..............................................76 Normal Scheduled Maintenance..........456 Accessory Delay.....................................................77 Bounce-Back..........................................................76 One-Touch Up or Down.....................................76 Window Lock..........................................................77 6.2L and 6.8L Gasoline Engines..................456 6.7L Diesel Engine..............................................457 O Protecting the Environment........................14 Oil Change Indicator Reset......................236 R Resetting the Oil Life Monitoring System..............................................................236 Rear Axle..........................................................167 Rear Seat Armrest........................................128 Oil Check See: Engine Oil Check......................................235 Opening and Closing the Hood..............232 500 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index Rear Seats........................................................122 Roadside Assistance...................................212 Folding the Rear Seat Back (Crew Cab) ...............................................................................122 Folding up the Rear Seat Cushion................122 Rear Under Seat Storage (Crew Cab).........123 Returning the Seat to the Seating Position..............................................................122 Vehicles Sold in Canada: Getting Roadside Assistance.........................................................212 Vehicles Sold in Canada: Using Roadside Assistance.........................................................212 Vehicles Sold in the United States: Getting Roadside Assistance....................................212 Vehicles Sold in the United States: Using Roadside Assistance....................................212 Rear View Camera.......................................180 Using the Rear View Camera System........180 Rear View Camera Roadside Emergencies...............................212 Running-In See: Rear View Camera...................................180 Recommended Towing Weights............193 See: Breaking-In.................................................207 Calculating the Maximum Loaded Trailer Weight for Your Vehicle...............................196 Running Out of Fuel....................................146 S Refueling..........................................................146 Fuel Filler Cap.......................................................147 Remote Control...............................................47 Safety Belt Height Adjustment.................33 Safety Belt Minder.........................................34 Car Finder................................................................48 Integrated Keyhead Transmitters ..................47 Memory Feature...................................................48 Remote Start ........................................................48 Replacing the Battery.........................................47 Sounding a Panic Alarm....................................48 Belt-Minder™........................................................34 Safety Belts......................................................29 Principle of Operation........................................29 Safety Belt Warning Lamp and Indicator Chime...............................................................33 Remote Start..................................................116 Conditions of operation.....................................34 Automatic Settings.............................................116 Safety Canopy™............................................44 Safety Precautions......................................144 Satellite Radio..............................................325 Removing a Headlamp..............................249 Removing the Tailgate.................................60 Repairing Minor Paint Damage...............261 Replacement Parts Recommendation.........................................11 Satellite Radio Electronic Serial Number (ESN)................................................................326 Satellite Radio Reception Factors...............326 SIRIUS® Satellite Radio Service..................326 Troubleshooting..................................................327 Collision Repairs.....................................................11 Scheduled Maintenance and Mechanical Repairs...................................................................11 Warranty on Replacement Parts.....................12 Scheduled Maintenance Record...........462 Scheduled Maintenance...........................453 Seats...................................................................117 Security..............................................................64 Settings...........................................................382 Replacing a Lost Key or Remote Control............................................................50 Reporting Safety Defects (Canada Only)..............................................................222 Reporting Safety Defects (U.S. Only)...............................................................221 Clock.......................................................................382 Display...................................................................383 Settings.................................................................386 Sound....................................................................384 Vehicle...................................................................384 Side Airbags.....................................................43 Sitting in the Correct Position....................117 Sliding Windows.............................................79 Power Sliding Back Window............................79 Snow Chains See: Using Snow Chains.................................284 501 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index Supplementary Restraints System..........37 Snowplowing................................................209 Principle of Operation.........................................37 Engine temperature while plowing..............210 Installing the Snowplow.................................209 Operating the Vehicle with the Snowplow Attached...........................................................210 Snowplowing with your Airbag Equipped Vehicle...............................................................210 Transmission operation while plowing...............................................................211 Symbols Glossary.............................................7 SYNC™ Applications and Services........................................................346 911 Assist...............................................................346 SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United States Only)...................................................350 Vehicle Health Report (If Equipped, United States Only)...................................................348 Special Notices................................................12 New Vehicle Limited Warranty.........................12 On-board Diagnostics (OBD-II).......................12 Special Instructions..............................................12 Using your Vehicle as an Ambulance.............12 Using your Vehicle as a Stationary Power Source...................................................................13 Using your Vehicle With a Snowplow............12 SYNC™ AppLink™.....................................354 SYNC Mobile Apps............................................354 SYNC™............................................................329 General Information.........................................329 SYNC™ Troubleshooting.........................365 T Special Operating Conditions Scheduled Maintenance...............................................457 Tailgate Lock...................................................60 Tailgate Step.....................................................61 6.2L and 6.8L Gasoline Engines...................457 6.7L Diesel Engine.............................................460 Exceptions...........................................................460 Closing the step.....................................................61 Opening the step...................................................61 Speed Control Tailgate..............................................................60 Technical Specifications See: Cruise Control............................................183 Stability Control.............................................174 Principle of Operation.......................................174 See: Capacities and Specifications............303 Starter Switch Terrain Response...........................................177 See: Ignition Switch...........................................140 Principle of Operation........................................177 Starting a Gasoline Engine.........................141 The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................219 Tire Care..........................................................267 Cold Weather Starting (Flexible Fuel Vehicles Only)..................................................141 Failure to Start......................................................141 Guarding Against Exhaust Fumes................142 Important Ventilating Information...............142 Stopping the Engine When Your Vehicle is Moving.................................................................141 Stopping the Engine When Your Vehicle is Stationary..........................................................141 Starting and Stopping the Engine.........140 Glossary of Tire Terminology........................268 Information About Uniform Tire Quality Grading..............................................................267 Information Contained on the Tire Sidewall...........................................................269 Temperature A B C............................................268 Traction AA A B C...............................................267 Treadwear.............................................................267 General Information..........................................140 Tire Pressure Monitoring System..........284 Steering............................................................184 Steering Wheel...............................................66 Storage Compartments.............................139 Sunroof Changing Tires With a Tire Pressure Monitoring System.......................................286 Understanding Your Tire Pressure Monitoring System ......................................286 Tires See: Moonroof......................................................80 Sun Visors.........................................................80 See: Wheels and Tires.....................................264 Illuminated Vanity Mirror..................................80 Slide-on-rod..........................................................80 Towing a Trailer.............................................192 Load Placement..................................................192 502 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index Towing Points...............................................204 Towing the Vehicle on Four Wheels.........................................................206 Using Stability Control................................174 Emergency Towing...........................................206 Recreational Towing........................................206 Using SYNC™ With Your Media Player............................................................355 Towing..............................................................192 Traction Control.............................................172 Accessing Your Play Menu.............................360 Connecting Your Digital Media Player to the USB Port...........................................................355 Media Menu Features......................................358 Media Voice Commands.................................357 System Settings.................................................362 What's Playing?.................................................357 AdvanceTrac® with Roll Stability Control™ (RSC®)...............................................................174 Principle of Operation........................................172 Trailer Sway Control....................................193 Transfer Case Fluid Check........................243 Transmission Code Designation...........306 Transmission...................................................151 Transmission Using SYNC™ With Your Phone............334 See: Transmission...............................................151 Accessing Features Through the Phone Menu..................................................................338 Accessing Your Phone Settings....................342 Making a Call.......................................................337 Pairing a Cell Phone for the First Time...................................................................334 Pairing Subsequent Cell Phones.................335 Phone Options during an Active Call..........337 Phone Voice Commands................................335 Receiving Calls....................................................337 System Settings.................................................343 Text Messaging..................................................340 Transporting the Vehicle..........................205 U Under Hood Overview - 6.2L...................233 Under Hood Overview - 6.8L..................234 Universal Garage Door Opener...............129 CAR2U® Home Automation System..........129 HomeLink Wireless Control System............132 USB Port.........................................................328 Using Cruise Control....................................183 Using Traction Control................................172 Switching Cruise Control Off.........................183 Switching Cruise Control On..........................183 System Indicator Lights and Messages...........................................................173 Using Four-Wheel Drive.............................158 Using Voice Recognition............................331 4WD Indicator Lights........................................159 Driving Off-Road With Truck and Utility Vehicles.............................................................162 Electronic Shift-On-the-Fly (ESOF) 4WD system...............................................................158 How Your Vehicle Differs From Other Vehicles.............................................................162 Manual Shift On Stop (MSOS) 4WD system...............................................................158 Using a Manual Shift On Stop (MSOS) 4WD system....................................................159 Using the Electronic Shift on the Fly 4WD system................................................................161 Initiating a Voice Session.................................331 System Interaction and Feedback..............332 Utilizing the Mediation/Arbitration Program (Canada Only).........................219 V Vehicle Care...................................................256 General Information.........................................256 Vehicle Certification Label......................306 Vehicle Identification Number...............305 Using Hill Descent Control.........................177 Hill descent modes.............................................177 Using MyKey With Remote Start Systems..........................................................55 Using Snow Chains.....................................284 503 Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index Vehicle Storage.............................................261 Washers Battery...................................................................262 Body.........................................................................261 Brakes.....................................................................262 Cooling system...................................................262 Engine....................................................................262 Fuel system..........................................................262 General...................................................................261 Miscellaneous.....................................................262 Removing Vehicle From Storage.................262 Tires........................................................................262 See: Cleaning the Exterior..............................256 See: Wipers and Washers.................................70 Waxing..............................................................257 Wheel Nuts See: Changing a Road Wheel.......................290 Wheels and Tires.........................................264 General Information.........................................264 Technical Specifications..................................301 Windows and Mirrors....................................76 Windshield Washers.....................................70 Ventilation Front Camera Washer........................................70 Windshield Wipers.........................................70 See: Climate Control..........................................110 VIN Speed dependent wipers..................................70 Wipers and Washers.....................................70 Wrecker Towing See: Vehicle Identification Number............305 Voice Control....................................................67 See: Transporting the Vehicle.......................205 W Warning Lamps and Indicators................84 4X2.............................................................................87 4X4 HIGH.................................................................87 4X4 LOW.................................................................87 Anti-Lock Braking System................................84 Battery.....................................................................84 Brake System........................................................84 Check Fuel Cap.....................................................85 Cruise Control........................................................85 Diesel Warning Lights.........................................87 Direction Indicator...............................................85 Door Ajar.................................................................85 Electronic Locking Differential........................85 Engine Coolant Temperature..........................85 Engine Oil................................................................85 Fasten Safety Belt...............................................85 Front Airbag...........................................................85 High Beam..............................................................85 Hill Descent............................................................85 Low Fuel Level......................................................86 Low Tire Pressure Warning..............................86 Powertrain Malfunction/Reduced Power/Electronic Throttle Control...........86 Service Engine Soon...........................................86 Stability Control...................................................86 Stability Control Off............................................87 Transmission Tow/Haul.....................................87 Washer Fluid Check....................................244 504 Super Duty (TFA) Canada/United States of America, enUSA, First Printing