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Use & Care MANUAL Tuscany Freestanding Dual Fuel Ranges TVDR3604B, TVDR3602G, CTVDR3604B, CTVDR3602G TVDR4806B, TVDR4804G, TVDR4804I, TVDR4802GI, TVDR4804F CTVDR4806B, CTVDR4804G, CTVDR4804I, CTVDR4802GI, CTVDR4804F TVDR6608B, TVDR6606G, TVDR6606I, TVDR6606F CTVDR6608B, CTVDR6606G, CTVDR6606I, CTVDR6606F Congratulations We hope you will enjoy and appreciate the care and attention we have put into every detail of your new, state-of-the-art range. Your appliance is designed to offer years of reliable service. This use and care manual will provide you with the information you need to become familiar with your range’s care and operation. Your complete satisfaction is our ultimate goal. If you have any questions or comments about this product, please contact our Consumer Support Center at 1-888-845-4641. We appreciate your choice and hope that you will again select our products for your other major appliance needs. For more information about the complete and growing selection of products, visit us online at www.vikingrange.com in the US or brigade.ca in Canada. Table of Contents Getting Started Warnings.......................................................................................................................................................................................................... 3 Before Using Range ..................................................................................................................................................................................... 6 Oven Functions ............................................................................................................................................................................................. 6 Product Controls Range Features ............................................................................................................................................................................................. 7 Operation Surface Operation ........................................................................................................................................................................................ 9 Gas Surface Burners ............................................................................................................................................................................... 9 Frenchtop.................................................................................................................................................................................................10 Induction .................................................................................................................................................................................................11 Griddle/Simmer Plate Operation.....................................................................................................................................................12 Griddle/Simmer Plate Clean Up & Care .........................................................................................................................................12 Using the Oven............................................................................................................................................................................................13 Rack Positions.........................................................................................................................................................................................13 Bake ...........................................................................................................................................................................................................13 Convection Bake....................................................................................................................................................................................15 TruConvection ........................................................................................................................................................................................18 Proof ..........................................................................................................................................................................................................18 Convection Defrost ..............................................................................................................................................................................18 Broil ...........................................................................................................................................................................................................19 Convection Broil ...................................................................................................................................................................................19 Cleaning and Maintenance Surface Burners ...........................................................................................................................................................................................20 Grates..............................................................................................................................................................................................................20 Burner Heads / Burner Bases ..................................................................................................................................................................20 Stainless Steel Parts ...................................................................................................................................................................................22 Induction Glass Top ...................................................................................................................................................................................22 Replacing Oven Lights..............................................................................................................................................................................23 Troubleshooting .........................................................................................................................................................................................23 Service Information ...................................................................................................................................................................................24 Warranty ........................................................................................................................................................................................................25 2 Warnings Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operating the appliance. ALWAYS contact the manufacturer about problems or conditions you do not understand. Recognize Safety Symbols, Words, Labels DA N G E R Hazards or unsafe practices which WILL result in death or severe personal injury. WA RN I N G Hazards or unsafe practices which COULD result in death or severe personal injury. C AU TI ON Hazards or unsafe practices which COULD result in minor personal injury. All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. Read and follow all instructions before using this appliance to prevent the potential risk of fire, electric shock, personal injury, or damage to the appliance as a result of improper usage of the appliance. Use appliance only for its intended purpose as described in this manual. To ensure proper and safe operation: Appliance must be properly installed and grounded by a qualified technician. DO NOT attempt to adjust, repair, service, or replace any part of your appliance unless it is specifically recommended in this manual. All other servicing should be referred to a qualified servicer. Have the installer show you the location of the gas shutoff valve and how to shut it off in an emergency. A certified technician is required for any adjustments or conversions to Natural or LP gas. KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. WHAT TO DO IF YOU SMELL GAS: • DO NOT try to light any appliance. • DO NOT touch any electrical switch. • DO NOT use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you cannot reach your gas supplier, call the fire department. Installation and service must be performed by a qualified installer, service agency or the gas supplier. WA R N I NG ELECTRICAL SHOCK HAZARD DO NOT touch a hot oven light bulb with a damp cloth as the bulb could break. Should the bulb break, disconnect electric power to the appliance at the main fuse or circuit breaker before removing bulb to avoid electrical shock. WA RN I N G TIPPING HAZARD To reduce the risk of the appliance tipping, it must be secured by a properly installed anti-tip bracket(s). To make sure the bracket has been installed properly, look behind the range with a flashlight to verify proper installation engaged in the rear top left corner of the range. • THIS RANGE CAN TIP • INJURIES TO PERSONS CAN RESULT • INSTALL ANTITIP DEVICE PACKED WITH RANGE • SEE INSTALLATION INSTRUCTIONS WA RNING NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard. 3 WA RN I N G To avoid risk of property damage, personal injury or death; follow information in this manual exactly to prevent a fire or explosion. DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any appliance. WA R N I N G NEVER use appliance as a space heater to heat or warm a room to prevent potential hazard to the user and damage to the appliance. Also, DO NOT use the rangetop or oven as a storage area for food or cooking utensils. WA RNIN G BURN OR ELECTRICAL SHOCK HAZARD Make sure all controls are OFF and oven is COOL before cleaning. Failure to do so can result in burns or electrical shock Warnings To Prevent Fire or Smoke Damage •Be sure all packing materials are removed from the appliance before operating it. •Keep area around appliance clear and free from combustible materials, gasoline, and other flammable vapors and materials. •If appliance is installed near a window, proper precautions should be taken to prevent curtains from blowing over burners. •NEVER leave any items on the rangetop. The hot air from the vent may ignite flammable items and may increase pressure in closed containers which may cause them to burst. •Many aerosol-type spray cans are EXPLOSIVE when exposed to heat and may be highly flammable. Avoid their use or storage near an appliance. •Many plastics are vulnerable to heat. Keep plastics away from parts of the appliance that may become warm or hot. DO NOT leave plastic items on the rangetop as they may melt or soften if left too close to the vent or a lighted surface burner. •Combustible items (paper, plastic, etc.) may ignite and metallic items may become hot and cause burns. DO NOT pour spirits over hot foods. DO NOT leave oven unsupervised when drying herbs, breads, mushrooms, etc; fire hazard. In Case of Fire Turn off appliance and ventilating hood to avoid spreading the flame. Extinguish flame then turn on hood to remove smoke and odor. •Cooktop: Smother fire or flame in a pan with a lid or cookie sheet. •NEVER pick up or move a flaming pan. •Oven: Smother fire or flame by closing the oven door. DO NOT use water on grease fires. Use baking soda, a dry chemical or foam-type extinguisher to smother fire or flame. •GREASE–Grease is flammable and should be handled carefully. DO NOT use water on grease fires. Flaming grease can be extinguished with baking soda or, if available, a multipurpose dry chemical or foam type extinguisher. Let fat cool before attempting to handle it. DO NOT allow grease to collect around the oven or in vents. Wipe up spillovers immediately. Child Safety •NEVER leave children alone or unsupervised near the appliance when it is in use or is still hot. •NEVER allow children to sit or stand on any part of the appliance as they could be injured or burned. •DO NOT store items of interest to children over the unit. Children climbing to reach items could be seriously injured. •Children must be taught that the appliance and utensils in it can be hot. Let hot utensils cool in a safe place, out of reach of small children. Children should be taught that an appliance is not a toy. Children should not be allowed to play with controls or other parts of the appliance. Cooking Safety •To eliminate the hazard of reaching over hot surface burners, cabinet storage should not be provided directly above a unit. If storage is provided, it should be limited to items which are used infrequently and which are safely stored in an area subjected to heat from an appliance. Temperatures may be unsafe for some items, such as volatile liquids, cleaners or aerosol sprays. •ALWAYS place a pan on a surface burner before turning it on. Be sure you know which knob controls which surface burner. Make sure the correct burner is turned on and that the burner has ignited. When cooking is completed, turn burner off before removing pan to prevent exposure to burner flame. •ALWAYS adjust surface burner flame so that it does not extend beyond the bottom edge of the pan. An excessive flame is hazardous, wastes energy and may damage the appliance, pan or cabinets above the appliance. This is based on safety considerations. •NEVER leave a surface cooking operation unattended especially when using a high heat setting or when deep fat frying. Boilovers cause smoking and greasy spillovers may ignite. Clean up greasy spills as soon as possible. DO NOT use high heat for extended cooking operations. •DO NOT heat unopened food containers, build up of pressure may cause the container to explode and result in injury. •Use dry, sturdy pot-holders. Damp pot-holders may cause burns from steam. Dishtowels or other substitutes should NEVER be used as potholders because they can trail across hot surface burners and ignite or get caught on appliance parts. •ALWAYS let quantities of hot fat used for deep fat frying cool before attempting to move or handle. •DO NOT let cooking grease or other flammable materials accumulate in or near the appliance, hood or vent fan. Clean hood frequently to prevent grease from accumulating on hood or filter. When flaming foods under the hood, turn the fan off. •NEVER wear garments made of flammable material or loose fitting or long-sleeved apparel while cooking. Clothing may ignite or catch utensil handles. DO NOT drape towels or materials on oven door handles. These items could ignite and cause burns. •ALWAYS place oven racks in the desired positions while oven is cool. Slide oven rack out to add or remove food, using dry, sturdy potholders. ALWAYS avoid reaching into the oven to add or remove food. If a rack must be moved while hot, use a dry potholder. •ALWAYS turn the oven off at the end of cooking. •Use care when opening the oven door. Let hot air or steam escape before moving or replacing food. •NEVER use aluminum foil to cover oven racks or oven bottom. This could result in risk of electric shock, fire, or damage to the appliance. Use foil only as directed in this guide. •PREPARED FOOD WARNING: Follow food manufacturer’s instructions. If a plastic frozen food container and/or its cover distorts, warps, or is otherwise damaged during cooking, immediately discard the food and its container. The food could be contaminated. •If you are “flaming” liquor or other spirits under an exhaust, TURN THE FAN OFF. The draft could cause the flames to spread out of control. 4 Warnings Cooking Safety (con’t) •Once the unit has been installed as outlined in the Installation Instructions, it is important that the fresh air supply is not obstructed. The use of a gas cooking appliance results in the production of heat and moisture in the room in which it is installed. Ensure that the kitchen is wellventilated. Keep natural venting holes open or install a mechanical ventilation device. Prolonged or intensive use of the appliance may call for additional (such as opening a window) or more effective ventilation (such as increasing the level of a mechanical ventilation if present). Utensil Safety •Use pans with flat bottoms and handles that are easily grasped and stay cool. Avoid using unstable, warped, easily tipped or loose-handled pans. Also avoid using pans, especially small pans, with heavy handles as they could be unstable and easily tip. Pans that are heavy to move when filled with food may also be hazardous. •Be sure utensil is large enough to properly contain food and avoid boilovers. Pan size is particularly important in deep fat frying. Be sure pan will accommodate the volume of food that is to be added as well as the bubble action of fat. •To minimize burns, ignition of flammable materials and spillage due to unintentional contact with the utensil, DO NOT extend handles over adjacent surface burners. ALWAYS turn pan handles toward the side or back of the appliance, not out into the room where they are easily hit or reached by small children. •NEVER let a pan boil dry as this could damage the utensil and the appliance. •Follow the manufacturer’s directions when using ovencooking bags. •Only certain types of glass, glass/ceramic, ceramic or glazed utensils are suitable for rangetop surface or oven usage without breaking due to the sudden change in temperature. Follow manufacturer’s instructions when using glass. •This appliance has been tested for safe performance using conventional cookware. DO NOT use any devices or accessories that are not specifically recommended in this guide, such as eyelid covers for the surface units, stovetop grills, or add-on oven convection systems. The use of devices or accessories that are not expressly recommended in this manual can create serious safety hazards, result in performance problems, and reduce the life of the components of the appliance. •The flame of the burner should be adjusted to just cover the bottom of the pan or pot. Excessive burner setting may cause scorching of adjacent counter-top surfaces, as well as the outside of the utensil. This is based on safety considerations. Induction – Radio Interference This unit generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this unit does cause harmful interference to radio or television reception, which can be determined by turning the unit off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna •Increase the distance between the unit and receiver •Connect the unit into an outlet on a circuit different from that to which the receiver is connected. Heating Elements •NEVER touch oven heating elements areas or interior surfaces of oven while cooking. •Elements may be hot even though they are dark in color. Areas near elements and interior surfaces of an oven may become hot enough to cause burns. •During and after use, DO NOT touch or let clothing or other flammable materials contact heating elements, areas near elements, or interior surfaces of oven until they have had sufficient time to cool. Other surfaces of the oven may become hot enough to cause burns, such as the oven vent opening, the surface near the vent opening, and the oven door window. Cleaning Safety •Turn off all controls and wait for appliance parts to cool before touching or cleaning them. DO NOT touch the burner grates or surrounding areas until they have had sufficient time to cool. •Clean appliance with caution. Use care to avoid steam burns if a wet sponge or cloth is used to wipe spills on a hot surface. Some cleaners can produce noxious fumes if applied to a hot surface. •DO NOT clean door gasket. It is essential for a good tight seal. Care should be taken not to rub, damage, or move the gasket. •No oven liner protective coating such as aluminum foil should be used in or around any part of the oven. Improper oven liners may result in a risk of electric shock or fire. Keep oven free from grease buildup. Important notice regarding pet birds: NEVER keep pet birds in the kitchen or in rooms where the fumes from the kitchen could reach. Birds have a very sensitive respiratory system. Fumes released due to overheated cooking oil, fat, margarine and overheated non-stick cookware may be equally harmful. 5 Before Using Your Range All products are wiped clean with solvents at the factory to remove any visible signs of dirt, oil, and grease which may have remained from the manufacturing process. Before starting to cook, clean the range thoroughly with hot, soapy water. There may be some burn off and odors on first use of the appliance—this is normal. Oven Important! Before first use, wipe interior with soapy water and dry thoroughly. Then set the oven selector to bake, the thermostat to 450°F, and operate for an hour. All models include: •Restaurant style sealed burner system for commercial-type performance •Variable simmer setting for all burners provides gentle, even simmering •Heavy duty cast iron burner grates •All burners equipped with spark ignition system with automatic re-ignition for consistent and reliable ignition •Large capacity electric oven •Nine high performance cooking functions include proof, bake, convection bake, broil, convection broil, and defrost •A convection fan which allows you to cook foods more throroughly and evenly-even when baking large quantities •Three oven lights for better visibility •Six rack positions with easy glide racks ensures heavy pans are easily moved Oven Functions and Settings Preheat - For best results, it is recommended that you preheat your oven to desired cooking temperature before placing food items in the oven. Partial power from the top broil element and full power from the bake element is used to bring the oven to the preheat temperature. Proof - Only the light bulbs operate. This will maintain the interior oven temperature between 90 and 105oF which is ideal for all types of yeast breads. Bake - Full power heat is radiated from the element in the bottom of the oven cavity. This function is recommended for single rack baking. Conventional baking/roasting is particularly suitable for dishes that require a high temperature. Use this setting for baking, roasting, and casseroles. Convection Bake - Full power heat is radiated from the element in the bottom of the oven cavity with the addition of a motorized fan in the rear of the oven. This function provides a more even heat distribution by circulating air throughout the cavity and eliminates hot and cold spots found in conventional baking. Convection baking has the ability to prepare food in quantity using multiple racks. TruConvec - Only the rear element around the motorized fan operates at full power. There is no direct heat from the bottom or top elements. Use this setting for foods that require gentle cooking such as pastries, souffles, yeast breads, quick breads and cakes. Defrost - Air is circulated by a motorized fan in the rear of the oven. There is no heat from any of the elements. The fan accelerates natural defrosting of the food without heat. To avoid sickness and food waste, do not allow defrosted food to remain in the oven for more than two hours. Broil- Broiling is a dry-heat cooking method using direct heat from the top element. It is used for small, individualized cuts such as steaks, chops and broiling. Broiling speed is determined by the distance between the food and the broil element. Convection Broil - the top element operates at full power with the additional benefit of air circulation by the motorized fan in the rear of the oven. Use this setting for broiling thick cuts of meats. Top Burner Knob LH/Single Oven Selector Knob LH/Single Oven Temperature Knob Griddle (If applicable) 6 Griddle Trough RH Small Oven Temperature Knob Top Burner Knob Range Features 36” W /4 Surface Burners 8,500 Nat/ 7,700 LP 13,500 Nat/ 12,500 LP 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 36” W /2 Surface Burners/Griddle 13,500 Nat/ 12,500 LP 20,500 Nat/ 18,500 LP 48” W /4 Surface Burners/Griddle 48” W /6 Surface Burners 8,500 Nat/ 7,700 LP 13,500 Nat/ 12,500 LP 2 kW 13,500 Nat/ 12,500 LP 13,500 Nat/ 12,500 LP 8,500 Nat/ 7,700 LP 2 kW 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 48” W /2 Surface Burners/Griddle/Induction 20,500 Nat/ 18,500 LP 48” W /4 Surface Burners/French Top 13,500 Nat/ 12,500 LP 8,500 Nat/ 7,700 LP 8,500 Nat/ 7,700 LP 2 kW 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 48” W /4 Surface Burners/Induction 8,500 Nat/ 7,700 LP 13,500 Nat/ 12,500 LP 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 7 10,000 Nat/ 10,000 LP 20,500 Nat/ 18,500 LP Range Features 66” W /8 Surface Burners 8,500 Nat/ 7,700 LP 13,500 Nat/ 12,500 LP 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 13,500 Nat/ 12,500 LP 20,500 Nat/ 18,500 LP 13,500 Nat/ 12,500 LP 20,500 Nat/ 18,500 LP 66” W /6 Surface Burners/Griddle 8,500 Nat/ 7,700 LP 13,500 Nat/ 12,500 LP 13,500 Nat/ 12,500 LP 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 2 kW 20,500 Nat/ 18,500 LP 66” W /6 Surface Burners/Induction 8,500 Nat/ 7,700 LP 13,500 Nat/ 12,500 LP 13,500 Nat/ 12,500 LP 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 66” W /6 Surface Burners/French Top 8,500 Nat/ 7,700 LP 13,500 Nat/ 12,500 LP 13,500 Nat/ 12,500 LP 20,500 Nat/ 18,500 LP 20,500 Nat/ 18,500 LP 10,000 Nat/ 10,000 LP 20,500 Nat/ 18,500 LP 8 Surface Operation All ranges are equipped with an exclusive restaurant style sealed burner system. This unique burner system is equipped with three different size burners ranging from 8,500 to 20,500 BTUs. The 20,500 BTU burners are designed to provide extra high heat output, especially when using large pans, and should be used for boiling large quantities or if you need to bring something to a boil quickly. While the high output burners have the extra power needed to bring large quantities of liquid to a boil rapidly, they are also able to be turned down low enough to provide a very low and delicate simmer making this the most versatile burner system. Lighting Gas Burners All burners are ignited by electric ignition. There are no open-flame, “standing” pilots. To light the surface burners, choose the appropriate control knob. Control Knob Off Position Rear Burner Front Burner Push and turn the control knob counter clockwise to any position between high and simmer. Gas Surface Burners-Automatic Re-ignition This control is both a gas valve and an electric switch. Burners will ignite at any “ON” position with the automatic re-ignition system. If the flame goes out for any reason, the burners will automatically reignite if the gas is still flowing. When gas is permitted to flow to the burners, the electric igniters start sparking. On all surface igniters you should hear a “clicking” sound. If you do not, turn off the control and check that the unit is plugged in and that the fuse or circuit breaker is not blown or tripped. Within a few moments, enough gas will have traveled to the burner to light. When the burner lights, turn the burner control to any position to adjust the flame size. Setting the proper flame height for the desired cooking process and selecting the correct cooking vessel will result in superior cooking performance, while also saving time and energy. Variable Simmer Simmering is a cooking technique in which foods are cooked in hot liquids kept at or just barely below the boiling point of water. Simmering ensures gentler treatment than boiling to prevent food from toughening and/or breaking up. The size of the pan and the volume of food can have a significant effect on how high or low a flame is needed for simmering. For this reason, the range burners are engineered with a variable simmer setting. This setting is not just one simmer setting, but provides a variable range of simmer settings. The variable range of simmer settings allows you to adjust the flame height to achieve the best simmer depending on the type and quantity of food being simmered. Surface Cooking Tips •Use low or medium flame heights when cooking in vessels that are poor conductors of heat, such as glass, ceramic, and cast-iron. Reduce the flame height until it covers approximately 1/3 of the cooking vessel diameter. This will ensure more even heating within the cooking vessel and reduce the likelihood of burning or scorching the food. •Reduce the flame if it is extending beyond the bottom of the cooking vessel. A flame that extends along the sides of the vessel is potentially dangerous, heats the utensil handle and kitchen instead of the food, and wastes energy. •Reduce the flame height to the minimum level necessary to perform the desired cooking process. Remember that food cooks just as quickly at a gentle boil as it does at a rolling boil. Maintaining a higher boil than is necessary wastes energy, cooks away moisture, and causes a loss in food flavor and nutrient level. •The minimum pot or pan (vessel) diameter recommended is 6” (15 cm). Use of pots or pans as small as 4” (10 cm) is possible with the trivet accessory. Cookware Each cook has his or her own preference for the particular cookware that are most appropriate for the type of cooking being done. Any and all cookware are suitable for use in the range and it is not necessary to replace your present domestic cookware with commercial cookware. This is a matter of personal choice. As with any cookware, yours should be in good condition and free from excessive dents on the bottom to provide maximum performance and convenience. Note: When using big pots and/or high flames, it is recommended to use the front burners. There is more room in the front and potential cleanup at rear of appliance due to staining or discoloration will be minimized. 9 Surface Operation FRENCH TOP (select models) The optional french top provides a graduated cooking surface with the hottest temperature under the center plate and the lowest temperature near the edges. This design makes it possible to use several pans at once for a variety of cooking tasks. For example, fry chicken toward the center, while simmering a sauce in one corner and keeping vegetables warm in a different corner. Place the pan or pans toward the edge according to their contents and quantity. The cooking surface is made of polished cast iron that is an excellent heat conductor. The ring allows for the solid surface to expand with the heat while remaining flat. The ring also provides thermal breaks in the cast iron that distribute heat in a graduated intensity, hottest in the center and coolest around the edges. To protect the cast iron surface from moisture, it is necessary to “season” the french top prior to use. This seasoning process as well as general use will change the appearance of the french top. Seasoning the French top prior to initial use •The french top is shipped with a protective oil coating the surface. Use hot water and detergent to clean. Rinse and dry. •If you have a ventilation hood, turn it on five minutes prior to using the french top. •The french top needs to go through a “burn in” period. Choose the appropriate control knob. Push and turn the knob counter clockwise. Leave the french top on for 30 minutes to clean oils from the bottom side of the surface. After 30 minutes, turn the unit off and allow to cool. •To season, spread a light coat of vegetable oil on a towel or cloth. While the surface is still slightly warm, apply oil evenly until it is absorbed into the cast iron. Be careful not to apply too much oil. Excess oil will leave a gummy residue that will have to be removed. •It is normal for the cast iron to darken with use to a bluish-black color. When this seasoning technique is applied correctly, food spatters will not stain and the surface will be protected from moisture. Its appearance darkens with use, a sign that the french top has been fully tempered and is properly seasoned. Regular maintenance will become easier. French top Operation •If you have a ventilation hood, turn it on five minutes prior to using the french top. •Push and turn the appropriate control knob counter clockwise to the HIGH setting. You will hear the clicking sound of the igniter lighting the burner. •Preheat for 25 to 30 minutes before cooking. This allows the solid cast iron plate to heat thoroughly. •To raise or lower the cooking heat, slide the pan either toward (higher heat) or away (lower heat) from the center plates. This gives you control over the most delicate sauces. It is not necessary to adjust the flame height. •When cooking is complete, turn the knob clockwise to the OFF position. Cooking Tips •Always cook in pans. Do not cook food directly on the surface. •Never remove the center plate while cooking. •When bringing large amounts of water to a boil, it is faster to do it on one of the surface burners C AU T ION NEVER leave pans on a high heat zone unattended. Be careful when cooking food in fat or grease - it can become hot enough to ignite. 10 Surface Operation INDUCTION (select models) Turning on the Induction Burners To turn on the induction burners, choose the appropriate control knob. Push and turn the control knob clockwise to any position between high and simmer. Induction Cookware Induction cooking utilizes magnetic power which reacts with iron in the base of cookware, instantly transforming the pot or pan into the heat source. The heat stops when the cookware is removed. Your cookware MUST have a magnetic layer of steel for your induction cooktop to operate properly. The cookware should have a flat, heavy magnetic bottom and straight sides with a diameter of 5” (13 cm) to 12” (31 cm) to accommodate the various sized elements. The induction cookware should be in good condition and free from excessive dents on the bottom to provide maximum performance and convenience. Most induction cookware will be suitable for your induction cooktop if a magnet adheres to the bottom surface. Cookware that is NOT suitable for your induction cooktop includes pottery, glass, aluminum, copper, bronze, and any type of cookware with a footed base. Induction Cooking Guide - Suggested Heat Setting Food Start at Setting Complete at Setting Rice Hi - cover, bring water to a boil Lo - cover, finish timing according to directions Chocolate Lo - until melted Candy Lo - cook Pudding, pie filling Lo - cook according to directions Eggs - in shell fried poached Hi - cover, bring to boil Hi - until pan is hot Hi - bring water to boil OFF - let set to desired doneness Lo - Med, cook to desired doneness Lo - finish cooking Sauces Hi - melt fat Lo-Med, finish cooking Soups, stews Hi - heat up liquid Lo-Med, finish cooking Vegetables Hi - preheat skillet Lo-Med, finish cooking until desired tenderness is reached Breads - french toast, pancakes Med-Hi, preheat skillet Lo - cook to desired browness Cooked cereals, grits, oatmeal Hi - cover, bring water to a boil Lo-Med, add cereal and cook according to directions Bacon, sausages Hi - preheat skillet Med - cook to desired doneness Swiss steaks Hi - melt fat, Med-Hi - to brown meat Lo - add liquid, cover, simmer until tender Chicken, fried Hi - melt fat Med-Hi - to brown crust Lo - cook until tender Hamburgers, pork chops Hi - preheat skillet Med - to brown meat and cook to desired browness Pasta Hi - bring salted water to a boil, add pasta slowly Med - maintain boil until tender Remember that induction cooking is instantaneous and boiling time is decreased when using the proper induction cookware. 11 Surface Operation GRIDDLE/SIMMER PLATE (select models) The optional griddle is constructed of machined steel with a chrome finish and is uniquely designed to offer excellent cooking performance as well as easy clean up. The griddle is equipped with an electronic thermostat to maintain an even temperature across the griddle once the desired temperature has been set. The griddle has a power “ON” indicator light which glows when the griddle thermostat has been turned on. This will cycle on and off as needed to indicate the thermostat is maintaining the selected temperature. Before the griddle is used, it is important to clean the griddle with hot, soapy water, then dry. Use only heat resistant plastic or wooden utensils to avoid scratching chrome surface. Griddle/Simmer Plate Operation •Turn the griddle control knob counterclockwise to the desired temperature setting. The power “ON” indicator light will glow indicating the griddle thermostat is on. •When the griddle has reached the desired temperature, the power “ON” indicator light will turn “OFF” indicating the griddle is preheated to the selected temperature. •Routinely scrape loose food particles with a heat resistant plastic or wooden spatula during cooking to make the clean-up easier and to avoid the articles mixing with the food. •To turn the griddle off, turn the thermostat knob clockwise to the “OFF” position. •ALWAYS turn to the“OFF” position when not in use and lower the heat between cooking loads. Griddle/Simmer Plate Cooking Tips •To prevent sticking, use liquid cooking oil or butter for eggs, pancakes, French toast, fish, and sandwiches. •Non-stick cooking spray is not recommended as it contains a high water content that has a tendency to burn quickly. •Corn oil is not recommended as it has a high sugar content. It will caramelize and burn on the cooking surface making removal of residue very difficult. •IMPORTANT: NEVER flood a hot griddle with cold water. This thermal shock causes the griddle to warp or crack. •ALWAYS use heat resistant plastic or wooden utensils as metal utensils can damage the chrome surface. Griddle/Simmer Plate Clean Up & Care •The griddle cleans up best when it is still warm but make sure the griddle is turned off before starting to clean. •Scrape the loose food particles into the drip tray area with a heat resistant plastic or wooden spatula and empty the griddle trough. •Do not use abrasive materials or cleaners. •Clean using club soda and a nylon scrub pad with hot soapy water. Rinse with warm water. •For stubborn residues on the griddle, clean the griddle with diluted white vinegar. Use a nylon scrub pad dipped in a mixture of 1 tbsp of white vinegar and a 1/2 cup of hot water. Gently scrub the stubborn residue and rise with hot water and dry. •When cleaning is complete, always empty and clean the griddle trough after each use. A fire hazard my occur if grease is accumulated in the trough. GRIDDLE COOKING CHART griddle trough 12 Food Temp (°F) Temp (°C) Eggs 250 - 300 121 - 149 Bacon 300 - 325 149 - 163 Pancakes 375- 400 191 - 205 French toast 400 205 Fish fillets 300 149 Hamburger 350 177 Steaks 400 177 Using the Oven WA RNING NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard. Rack Positions Each large oven is equipped with two racks and has six rack positions. Position 6 is the farthest from the oven bottom. Position 1 is the closest to the oven bottom. The racks can be easily removed and arranged at various levels. It is recommended that when using two racks, to bake with the racks in positions 2 and 4 or positions 3 and 5. The smaller oven is equipped with one rack and three rack posisitons. Preheat For best results, it is extremely important that you preheat your oven to the desired cooking temperature before placing food items in the oven to begin cooking. In many cooking modes, partial power from the broiler is used to bring the oven to the preheat temperature. Therefore, placing food items in the oven during the preheat mode is not recommended. Preheat time can vary based on some external factors such as room temperature and power supply. A significantly colder room temperature or a power supply less than 240 VAC can lengthen the time it takes for the oven to reach the desired set temperature. Pan Placement Tips •When using large flat pans or trays that cover most of the rack, rack positions 2 or 3 produce the best results. •Stagger pans in opposite directions when two racks and several pans are used in conventional bake. If possible, no pan should be directly above another. •Allow 1 to 2 inches of air space around all sides of each pan for even air circulation. Single Rack Pan Placement Multiple Rack Pan Placement Bake Because of variations in food density, surface texture and consistency, some foods may be prepared more successfully using the conventional bake setting. For this reason, conventional baking is recommended when preparing baked goods such as custard. The user may find other foods that are also prepared more consistently in conventional bake. It is recommended to use this function for single-rack baking. Baking Tips •Make sure the oven racks are in the desired position before you turn on the oven. •DO NOT open the door frequently during baking. If you must open the door, the best time is during the last quarter of the baking time. •Bake to the shortest time suggested and check for doneness before adding more time. For baked goods, a stainless steel knife placed in the center of the item should come out clean when done. •Use the pan size and type recommended by the recipe to ensure best results. Cakes, quick breads, muffins, and cookies should be baked in shiny, reflective pans for light, golden crusts. Avoid the use of old, darkened pans. Warped, dented, stainless steel and tin-coated pans heat unevenly and will not give uniform baking results. •If baking with a large sheet pan, it is important to note that the large width of the sheet pan has the tendency to restrict the airflow in the oven cavity. It is recommended to use Convection Bake to help better circulate the heat in the oven cavity when baking with a large sheet pan. To use BAKE function 1. Arrange the oven rack in the desired position before turning oven on. 2. Set the oven selector knob to the preheat function and set the oven temperature control knob to the desired temperature. 3. Close the door. Allow oven to preheat. 4. Once preheated, rotate the oven selector knob clockwise to the bake function. Carefully place prepared item(s) on rack. 5. Close the door. Bake to desired cooking time and/or doneness. 13 Using the Oven CONVENTIONAL BAKING CHART Food Pan Size Single Rack Position (Lg Oven) Single Rack Position (Sm Oven) Temperature Time (min.) BREADS Biscuits Yeast loaf Yeast rolls Nut bread Cornbread Gingerbread Muffins Corn Muffin Cookie sheet Loaf pan Cookie sheet Loaf pan 8” x 8” 8” x 8” Muffin tin Muffin tin 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 2 2 2 2 2 2 2 2 400˚F (204˚C) 375˚F (191˚C) 400˚F (204˚C) 375˚F (191˚C) 400˚F (204˚C) 350˚F (177˚C) 375˚F (191˚C) 375˚F (191˚C) 10 - 12 30 - 35 12 - 15 30 - 35 25 - 30 35 - 40 15 - 20 15 - 20 CAKES Angel food Bundt Cupcakes Layer, sheet Layer, two Pound Tube pan Tube pan Muffin pan 13” x 9” 9” round Loaf pan 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 2 2 2 2 2 2 375˚F (191˚C) 350˚F (177˚C) 350˚F (177˚C) 350˚F (177˚C) 350˚F (177˚C) 350˚F (177˚C) 35 - 45 45 - 55 16 - 20 40 - 50 30 - 35 60 - 65 COOKIES Brownies Chocolate Chip Sugar 13” x 9” Cookie sheet Cookie sheet 3 or 4 3 or 4 3 or 4 2 2 2 350˚F (177˚C) 375˚F (191˚C) 375˚F (191˚C) 25 - 30 12 - 15 10 - 12 PASTRY Cream puffs Cookie sheet 3 or 4 2 400˚F (204˚C) 30 - 35 PIES Crust, unfilled Crust, filled Lemon meringue Pumpkin Custard 9” round 9” round 9” round 9” round 6-4 oz. cups 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 2 2 2 2 2 400˚F (204˚C) 350˚F (177˚C 350˚F (177˚C 350˚F (177˚C 350˚F (177˚C 10 - 12 55 - 60 12 - 15 35 - 40 35 - 40 ENTREES Egg rolls Fish sticks Lasagna, frozen Pot pie Green peppers,stuffed Quiche Pizza, 12” Mac & cheese, frz Cookie sheet Cookie sheet Cookie sheet Cookie sheet 13” x 9” 9” round Cookie sheet Cookie sheet 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 2 2 2 2 2 2 2 2 400˚F (204˚C) 425˚F (218˚C) 375˚F (191˚C) 400˚F (204˚C) 375˚F (191˚C) 400˚F (204˚C) 400˚F (204˚C) 375˚F (191˚C) 25 - 30 10 - 15 55 - 60 35 - 40 60 -70 25 - 30 15 - 20 35 - 40 VEGETABLES Baked potato Spinach souffle Squash French fries On rack 1 quart casserole Cookie sheet 3 or 4 3 or 4 3 or 4 3 or 4 2 2 2 2 375˚F (191˚C) 350˚F (177˚C) 375˚F (191˚C) 425˚F (218˚C) 60 - 65 45 - 50 50 -55 20 - 25 *Note: The above information is given as a guide only. 14 Using the Oven Convection Bake Convection cooking is a cooking technique which utilizes fan forced air to circulate heat throughout the entire oven creating the optimum cooking environment. Cooking with convection is recommended when performing multi-rack baking and for baking heavier foods. Below are tips which will allow you to get the best results out of our oven when cooking with convection. Convection Cooking Tips •As a general rule, to convert conventional recipes to convection recipes, reduce the temperature by 25°F (10°C) when using a convection cooking function. •Cooking times for standard baking and convection baking will be the same. However, if using convection to cook a single item or smaller load, then it is possible to have 10-15% reduction in cooking time. (Remember convection cooking is designed for multi-rack baking or cooking large loads.) •If cooking items which require longer than 45 minutes, then it is possible to see a 10-15% reduction in cooking time. •A major benefit of convection cooking is the ability to prepare foods in quantity. The uniform air circulation makes this possible. Foods that can be prepared on two or three racks at the same time include: pizza, cakes, cookies, biscuits, muffins, rolls, and frozen convenience foods. •Items cooked in a convection function can be easily over-baked. This being the case, it is usually a good idea to pull items out of the oven just before they seem to be done. Items will continue to cook right afer they are set out of the oven. To use CONVECTION BAKE function 1. Arrange the oven rack in the desired position before turning oven on. 2. Set the oven selector knob to the convection bake function, and set the oven temperature control knob to desired temperature. 3. Close the door. Allow oven to preheat. 4. Once preheated, carefully place prepared item(s) on rack. 5. Close the door. Bake to desired cooking time and/or doneness. 15 Using the Oven CONVECTION BAKING CHART Food Pan Size Single Rack Position (Lg Oven) Temperature Time (min.) BREADS Biscuits Yeast loaf Yeast rolls Nut bread Cornbread Gingerbread Muffins Corn Muffin Cookie sheet Loaf pan Cookie sheet Loaf pan 8” x 8” 8” x 8” Muffin tin Muffin tin 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 375˚F (191˚C) 375˚F (191˚C) 375˚F (191˚C) 350˚F (177˚C) 375˚F (191˚C) 325˚F (163˚C) 350˚F (177˚C) 350˚F (177˚C) 7-9 25 - 30 11 - 13 25 - 30 20 - 25 30 - 35 12 - 15 10 - 12 CAKES Angel food Bundt Cupcakes Layer, sheet Layer, two Pound Tube pan Tube pan Muffin pan 13” x 9” 9” round Loaf pan 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 350˚F (177˚C) 325˚F (163˚C) 325˚F (163˚C) 325˚F (163˚C) 325˚F (163˚C) 325˚F (163˚C) 35 - 45 45 - 55 16 - 20 40 - 50 30 - 35 60 - 65 COOKIES Brownies Chocolate Chip Sugar 13” x 9” Cookie sheet Cookie sheet 3 or 4 3 or 4 3 or 4 325˚F (163˚C) 350˚F (177˚C) 350˚F (177˚C) 20 - 25 7 - 10 7 - 10 PASTRY Cream puffs Cookie sheet 3 or 4 400˚F (204˚C) 30 - 35 PIES Crust, unfilled Crust, filled Lemon meringue Pumpkin Custard 9” round 9” round 9” round 9” round 6-4 oz. cups 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 375˚F (191˚C) 325˚F (163˚C) 325˚F (163˚C) 325˚F (163˚C) 7-9 50 - 55 10 - 12 45 - 55 ENTREES Egg rolls Fish sticks Lasagna, frozen Pot pie Green peppers,stuffed Quiche Pizza, 12” Mac & cheese, frz Cookie sheet Cookie sheet Cookie sheet Cookie sheet 13” x 9” Not recommended Cookie sheet Cookie sheet 3 or 4 3 or 4 3 or 4 3 or 4 3 or 4 375˚F (191˚C) 400˚F (204˚C) 350˚F (177˚C) 350˚F (177˚C) 350˚F (177˚C) 15 - 20 8 - 10 45 - 50 35 - 40 45 - 50 3 or 4 3 or 4 375˚F (191˚C) 350˚F (177˚C) 15 - 20 25 - 35 VEGETABLES Baked potato Spinach souffle Squash French fries On rack 1 quart casserole Cookie sheet Cookie sheet 3 or 4 3 or 4 3 or 4 3 or 4 350˚F (177˚C) 325˚F (163˚C) 350˚F (177˚C) 400˚F (204˚C) 50 - 55 35 - 40 40 - 45 15 - 20 *Note: The above information is given as a guide only. 16 Using the Oven Solving Baking Problems Baking problems can occur for many reasons. Check the chart below for the causes and remedies for the most common problems. It is important to remember that the temperature setting and cooking times you are accustomed to using with your previous oven may vary slightly from those required with this oven. If you find this to be true, it is necessary for you to adjust your recipes and cooking times accordingly. COMMON BAKING PROBLEMS/REMEDIES Problems Cause Remedy Cakes burned on the sides or not done in center 1. Oven was too hot 2. Wrong size pan 3. Too many pans 1. Reduce temperature 2. Use recommended pan size 3. Reduce number of pans Cakes crack on top 1. Batter too thick 2. Oven too hot 3. Wrong pan size 1. Follow recipe, add liquid 2. Reduce temperature 3. Use recommended pan size Cakes are not level 1. Batter uneven 2. Oven or rack not level 3. Pan was warped 1. Distribute batter evenly 2. Level oven or rack 3. Use proper pan Food too brown on bottom 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. Food too brown on top 1. Rack position too high 2. Oven not preheated 3. Sides of pan too high 1. Use recommended rack position 2. Allow oven to preheat 3. Use proper pans Cookies too flat 1. Hot cookie sheet 1. Allow sheet to cool between batches Pies burned around edges 1. Oven too hot 2. Too many pans used 3. Oven not preheated 1. Reduce temperature 2. Reduce number of pans 3. Allow oven to preheat Pies too light on top 1. Oven not hot enough 2. Too many pans used 3. Oven not preheated 1. Increase temperature 2. Reduce number of pans 3. Allow oven to preheat Oven door opened too often Dark pans being used Incorrect rack positions Wrong bake setting Pan too large 17 Use door window to check food Use shiny pans Use recommended rack position Adjust to conventional or convection setting as needed. Use proper pan Using the Oven TruConvection The rear element only operates at full power. There is no direct heat from the bottom or top elements. The motorized fan in the rear of the oven circulates air in the oven cavity for even heating. Use this setting for foods that require gentle cooking such as pastries, souffles, yeast breads, quick breads and cakes. Breads, cookies, and other baked goods come out evenly textured with golden crusts. No special bakeware is required. Use this function for single rack baking, multiple rack baking, roasting, and preparation of complete meals. This setting is also recommended when baking large quantities of baked goods at one time. Proof This setting is designed for allowing yeast dough to rise to a temperature between 85°F (29°C) and 100°F ( 38°C). Yeast doughs rise or “proof” best when the temperature is between 85°F (29°C) and 100°F (38°C). To make sure the dough is warm enough, cover the bowl loosely with plastic wrap and/or cloth towel. Turn the oven function selector to “PROOF”. Turn Temperature control until the oven light comes on (typically around 200 degrees on the knob setting). Note that the Proof function is designed to keep the oven between 85°F and 100°F regardless of what temperature the knob is set at. Place the bowl on the center rack of the oven and close door. When you think the dough has doubled in size, lightly poke 2 fingers about 1/2” (1.3 cm) into the dough. If the indentation remains, the dough has risen enough. Defrost Air is circulated by a motorized fan in the rear of the oven with no heat from the elements. The fan accelerates natural defrosting of the food without heat. WA R N I N G To avoid sickness and food waste, Do Not allow defrosted food to remain in the oven for more than two hours. 1. Place frozen food on a baking sheet. 2. Set the selector knob to Defrost. 18 Using the Oven Broil / Convection Broil Broiling is a dry-heat cooking method using direct or radiant heat. It is used for small, individualized cuts such as steaks, chops, and patties. Broiling speed is determined by the distance between the food and the broil element. Choose the rack position based on desired results. Conventional broiling is most successful for cuts of meat 1-2 inches thick and is also more suitable for flat pieces of meat. Convection broiling has the advantage of broiling food slightly quicker than conventional. Convection broiling of meats produces better results, especially for thick cuts. The meat sears on the outside and retains more juices and natural flavor inside with less shrinkage. To Use Broil or Convection Broil 1. Arrange the oven rack in the desired position before turning broiler on. 2. Center the food on a cold broiler pan and grid. Place broiler pan in oven. 3. Set the oven temperature control knob to Broil or Convection Broil 4. Close the door. There is not a detent to hold the door in the open broil stop position. With open door broiling the broil element does not cycle on and off. With closed door broiling the broil element might cycle on and off if an extended broiling time is required. Broiling Tips •ALWAYS use a broiler pan and grid for broiling. They are designed to provide drainage of excess liquid and fat away from the cooking surface to help prevent splatter, smoke, and fire. •To keep meat from curling, slit fatty edge. •Brush chicken and fish with butter several times as they broil to prevent drying out. To prevent sticking, lightly grease broiler tray. •Broil on first side for slightly more than half the recommended time, season, and turn. Season second side just before removing. •ALWAYS pull rack out to stop position before turning or removing food. •Use tongs or a spatula to turn meats. Do not pierce meat with a fork, as this allows the juices to escape. •Remove the broiler pan from the oven when you remove the food. Drippings will bake onto the pan if it is left in the heated oven after broiling. While pan is hot, place damp paper towel over grid. Drizzle with liquid dishwashing detergent and pour water over grid. This will make cleaning of the pan easier, or the broiler pan can be lined with aluminum foil to make cleaning easier. Be sure the foil extends up the side of the pan. BROILING CHART Type and Cut of Meat BEEF Sirloin, 1” Rare Medium Well done T-Bone, 3/4” Rare Medium Well done Hamburger, 1/2” Medium Well done Weight Setting Rack Time (min.) 12 oz. 12 oz. 12 oz. Broil Broil Broil 3 3 3 4 5 6 10 oz. 10 oz. 10 oz. Broil Broil Broil 3 3 3 4 6 8 1/4 lb. 1/4 lb. Broil Broil 3 3 6 8 Broil Convection Broil Broil Convection Broil Broil Convection Broil 3 3 1 1 3 3 15 15 22 20 22 20 Broil 3 10 CHICKEN Boneless breast, 1” Boneless breast, 1” Bone-in breast Bone-in breast Chicken pieces Chicken pieces 1/2 lb. 1/2 lb. 2 - 3 lbs. total 2 - 3 lbs. total 2 - 3 lbs. total 2 - 3 lbs. total HAM Ham slice, 1” 1 lb. LAMB Rib chops 12 oz. Convection Broil 2 8 1 lb. Convection Broil Broil 2 2 10 3 1 lb. 1 lb. Broil Broil 2 2 8 8 PORK Loin chops, 3/4” Bacon FISH Salmon steak Fillets 19 Cleaning and Maintenance Any piece of equipment works better and lasts longer when maintained properly and kept clean. Cooking equipment is no exception. Your range must be kept clean and maintained properly. Before cleaning, make sure all controls are in the “OFF” position. Disconnect power if you are going to clean thoroughly with water. WA R NI NG BURN OR ELECTRICAL SHOCK HAZARD Make sure all controls are OFF and oven is COOL before cleaning. Failure to do so can result in burns or electrical shock Surface Burners Wipe up spill-overs as soon as possible after they occur and before they get a chance to burn in and cook solid. In the event of a spill-over, follow these steps: • Allow the burner and grate to cool to a safe temperature level. • Lift off the burner grate. Wash in warm soapy water. • Remove the burner head and clean. Grates After cooking, always wipe down grates and burner caps with a damp sponge and dry thoroughly. Normal cleaning can be done with hot, soapy water and/or Soft Scrub cleanser (without bleach) with a blue Scotch-Brite pad. When cleaning grates, make sure to thoroughly dry them, especially underneath. If the bottom portion does not totally dry before setting them back on the cooking surface, they may rust. You can also set the grates on top of the burner and turn the burner on high for ten to fifteen seconds for extra drying. To prevent rusting and discoloration, do not submerge grates in water soak for any length of time or run them through the dishwasher. If rust does occur, Bar Keeper’s Friend and a blue Scotch-Brite pad will remove it. To condition grates, apply a light coating of mineral oil or vegetable oil. Allow oil to soak in 15 minutes before returnng to cooking surface. Burner Grate Burner Head Burner Head If ports on burner head are clogged, clean with a straight pin. DO NOT enlarge or distort the ports. DO NOT use a toothpick to clean the ports. Note: For stubborn stains, use a non abrasive cleanser such as Bon Ami™ and a soft brush or soft Scotch Brite™ pad or place burner heads in a zip seal bag with ammonia. Burner Base Burner Base The base should be wiped regularly with hot soapy water at the end of each cooling period. DO NOT use steel wool, abrasive cloths, cleanser, or powders. To remove encrusted materials, soak the area with a hot towel to loosen the material, then use a wooden or nylon spatula. DO NOT use a metal knife, spatula, or any other metal tool to scrape the base. •Wipe up any spills which remain on the sealed top surface. •Replace burner head, and grates after drying thoroughly. 20 Cleaning and Maintenance Control Panel DO NOT use any cleaners containing ammonia or abrasives. They could remove the graphics from the control panel. Use hot, soapy water and a soft clean cloth. Control Knobs MAKE SURE ALL THE CONTROL KNOBS POINT TO THE “OFF” POSITION BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and warm water. Dry completely and replace by pushing firmly onto stem. DO NOT use any cleaners containing ammonia or abrasives. Stainless Steel Oven Cavity and Exterior Stainless Steel Parts Your range is equipped with a heavy-duty stainless steel oven cavity which is the same as what is commonly used in commercial and restaurant style ranges. Over time they will naturally start to darken and discolor. This is the standard process of how stainless steel reacts when it is exposed to high heat temperatures. The discoloration of the oven will not affect the performance. While the stainless steel oven cavity will never return to the original color, there are some steps which can be taken to help minimize the discoloration of these components. To ensure that the stainless steel maintains adequate corrosion resistance, it should be cleaned regularly. Surface contaminantes vary in terms of corrosiveness, effect on surface finish, and ease of removal. The mildest form of cleaning should always be used first. To clean a lightly soiled surface: •It is recommended to use warm water, a mild, non-abrasive detergent, and a soft cloth while rubbing in the direction of the stainless steel grain. For more highly soiled/discolored surfaces: •It is recommended to use the soft cleanser version of Bar Keepers Friend. Simply read and follow the directions found on product label. •To prevent corrosion of the metal, it is important that the cleaning solution be rinsed or wiped clean with warm water. The surface should then be wiped clean, in the direction of the stainless steel grain, with dry towels to prevent water spots. Things to avoid when cleaning stainless steel: •Steel brushes or steel wool •Abrasive cleaners •Bleach or hydrochloric acid based cleaners •Detergents containing chloride •Avoid using cleaning cloths that have been used on ordinary steel •NEVER rub against the grain with a cleaning agent or polish as it will alter the surface of the steel and reduce the corrosion resistance •DO NOT permit citrus or tomato juice to remain on stainless steel surface, as citric acid will permanently discolor stainless steel. Wipe up any spills immediately. French Top •It is best to maintain a seasoned surface to protect the cast iron from moisture. •Clean the entire surface with a mild detergent and water. Rinse and dry. •Maintain the french top as you would a cast iron skillet; keep it free from moisture. •Reapply a light coating of vegetable oil after each use until a sheen develops. •Occasionally, remove the seasoning and clean thoroughly. Apply a small amount of white vinegar and water to the surface while it is slightly warm. Scrub and repeat until excess oil has been removed. Apply a light coat of oil for seasoning. •The french top burner is located below the center plate. The plate remains in place during cooking but it can be lifted off to check or service the burner. Use the plate hook provided with your range to remove the center plate. 21 Cleaning and Maintenance Induction Glass Top Cleaning of glass tops is different from cleaning a standard porcelain finish. To maintain and protect the surface of your new glass top, follow these basic steps: For normal, light soil: 1. Rub a few drops of a non-abrasive glass cleaning cream to the cool soiled area using a damp paper towel. 2. Wipe until all soil and cream are removed. Frequent cleaning leaves a protective coating which is essential in preventing scratches and abrasions. For heavy, burned soil: 1. Rub a few drops of non-abrasive glass cleaning cream to the cool soiled area using a damp paper towel. 2. Carefully scrape remaining soil with a single-edged razor blade. Hold the blade at a 30º angle against the ceramic surface. 3. If any soil remains, repeat the steps above. For additional protection, after all soil has been removed, polish the entire surface with the cleaning cream. 4. Buff with a dry paper towel. As the cleaning cream cleans, it leaves a protective coating on the glass surface. This coating helps to prevent build-up of mineral deposits (water spots) and will make future cleaning easier. Note: Dishwashing detergents remove this protective coating and therefore, make the glass ceramic top more susceptible to staining. Cleaning Problems on Glass Tops Problem Cause To Prevent Brown streaks and specks Cleaning with sponge or cloth containing soil laden detergent water. Use cleaning Use a light application of cleaning cream with clean cream with a clean damp paper damp paper towel. towel. Blackened burned on spots Spatters or spillovers onto a hot cooking area or accidental melting of a plastic film, such as a bread bag. Wipe all spillovers as soon as it is safe and DO NOT put plastic items on a warm cooking area. Clean area with cleaning cream and a damp paper towel, nonabrasive nylon pad or scouring brush. If burn-on is not removed, cool cooktop, and carefully scrape area with a single- edged razor blade held at a 30° angle. Fine brown/ gray lines, fine scratches, or abrasions which have collected soil Coarse particles (salt, sugar) can get caught on the bottom of cookware and become embedded into top. Wipe the bottom of cookware before cooking. Clean top daily with cleaning cream. DO NOT use abrasive cleaning materials Fine scratches are not removable but can be minimized by daily use of cleaning cream. Use a small amount of cream. Rinse thoroughly before drying. Use only paper towels or nylon scrub pad or brush. Dampen paper towel with a mixture of vinegar and water and wipe surface. Wipe area with damp paper towel or lint free cloth. Use of abrasive cleaning materials. Smearing or streaking Use of too much cleaning cream or use of a soiled dishcloth. 22 To Remove Replacing Oven Lights WA R NING ELECTRICAL SHOCK HAZARD DO NOT touch a hot oven light bulb with a damp cloth as the bulb could break. Should the bulb break, disconnect electric power to the appliance at the main fuse or circuit breaker before removing bulb to avoid electrical shock. The lights inside the oven are located in the top near the door opening. To replace the light bulb: 1. Locate light bulb cover in top of oven cavity. 2. Unscrew glass light cover. 3. Use oven miitt during bulb removal to protect your hand in case the bulb breaks. 4. Replace the bulb with a 230 volt, 25-watt appliance bulb. 5. Replace the light cover 6. Reconnect power at the main fuse or circuit breaker. Troubleshooting Problem Possible Cause and/or Remedy Range will not function. Range is not connected to electrical power: Have electrician check power circuit breaker, wiring, and fuses. Broil does not work. Temperature control knob is rotated too far past broil position. Oven light will not work. Light bulb is burned out. Range is not connected to power. Igniters will not work. Circuit is tripped. Fuse is blown. Range is not connected to power. Igniters sparking but no flame ignition. Gas supply valve is in “OFF” position. Gas supply is interrupted. Igniters sparking continuously after flame ignition. Power supply is not grounded. Power supply polarity is reversed. Igniters are wet or dirty. Burner ignites but flame is large, distorted, or yellow. Burner ports are clogged. Unit is being operated on wrong type of gas. Air shutters not properly adjusted. Strong odor and/or smoke is noticed first few times oven is used. This is normal burn off of insulation and protective oils in oven. This will go away after using oven a few times. Oven indicator light on; oven will not heat. Oven is operating properly. Unit will resume heating function once it has cooled. 23 Service Information If service is required, call your authorized service agency. Have the following information readily available: • Model number • Serial number • Date purchased • Name of dealer from whom purchased Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact 1-888-845-4641, or write to: VIKING RANGE, LLC PREFERRED SERVICE 111 Front Street Greenwood, Mississippi 38930 To locate the serial plate, remove the storage drawer and look on the inside wall of the range. Serial plate location (inside wall of range) Record the following information indicated below. You will need it if service is ever required. Model no. _____________________ _______________ Serial no. __________________________________________ Date of purchase ______________________________ Date installed ______________________________________ Dealer’s name _______________________________________________________________________________________________ Address ____________________________________________________________________________________________________ ___________________________________________________________________________________________________________ If service requires installation of parts, use only authorized parts to insure protection under the warranty. KEEP THIS MANUAL FOR FUTURE REFERENCE. 24 Warranty TUSCANY DUAL FUEL RANGES WARRANTY TWO YEAR FULL WARRANTY Freestanding dual fuel ranges and all of their component parts, except as detailed below*†, are warranted to be free from defective materials or workmanship in normal residential use for a period of two (2) years from the date of original retail purchase or closing date for new construction, whichever period is longer. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period. †FULL NINETY (90) DAY WARRANTY IN “RESIDENTIAL PLUS” APPLICATIONS: This full warranty applies to applications where use of the product extends beyond normal residential use, but the warranty period for products used in such applications is ninety (90) days.Examples of applications covered by this warranty are bed and breakfasts, fire stations, private clubs, churches, yachts, etc. Under this “Residential Plus” warranty, the product, its components and accessories are warranted to be free from defective material or workmanship for a period of ninety (90) days from the date of original retail purchase. This warranty excludes use of the product in all commercial locations such as restaurants, food service locations and institutional food service locations. FIVE YEAR LIMITED WARRANTY ON BURNERS Any surface burner, griddle burner, oven element or broil element which fails due to defective materials or workmanship (excluding cosmetic failures) in normal household use during the third through fifth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor. This does not include ignition systems, burner bases, etc. TERMS AND CONDITIONS This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the warranty and applies to products purchased and located in the United States, Canada, Mexico, and the Caribbean (excluding Cuba, Dominican Republic, and Haiti). Products must be purchased in the country where service is requested. If the product or one of its component parts contains a defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement of a component part includes its free installation, except as specified under the limited warranty. Under the terms of this warranty, service must be performed by a factory authorized Viking Range, LLC service agent or representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty. Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking Range, LLC can contact you should any question of safety arise which could affect you. This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction. WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE. VIKING RANGE, LLC IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. WARRANTY SERVICE To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and date of original purchase or closing date for a new construction. For the name of your nearest authorized Viking Range, LLC service agency, call Viking Range, LLC. IMPORTANT: Retain proof of original purchase to establish warranty period. Specifications subject to change without notice. 25 26 27 Viking Range, LLC 111 Front Street Greenwood, Mississippi 38930 662-4551200 For more product information, call 1-888-845-4641 or visit our website at www.vikingrange.com in the US or brigade.ca in Canada F21409C EN (080116)