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® OWNER’S MANUAL Outdoor Natural Gas Patio Heater Model No. 233010 DANGER CARBON MONOXIDE HAZARD • This appliance can produce carbon monoxide which has no odor. • Using it in an enclosed space can kill you. • Never use this appliance in an enclosed space such as a camper, tent, car or home. WARNING FOR YOUR SAFETY: For Outdoor Use Only (outside any enclosure) WARNING FOR YOUR SAFETY: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Read the installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment. Failure to follow these instructions could result in fire or explosion, which could cause property damage, personal injury, or death. Save these instructions for future reference. If you are assembling this unit for someone else, give this manual to him or her to read and save for future reference. Table of Contents Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 2 Exploded View & Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Assembly Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installling LP Gas Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Connect Natural Gas Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Disconnect Natural Gas Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Checking for Leaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Before Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 When heater is ON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Re-Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Cleaning Surfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Annual Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Optional Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 The use and installation of this product must conform to local codes. In absence of local codes, use the National Fuel Gas Code, ANSI Z223.1/NFPA 54, CAN/CGA-B149.1, Natural Gas and Propane Installation Code. California Proposition 65: Chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm are created by the combustion of propane. Manufactured in China for: Blue Rhino Global Sourcing, LLC Winston-Salem, NC 27105 USA 1.800.762.1142, www.bluerhino.com © 2007 Blue Rhino Global Sourcing, LLC. All Rights Reserved Endless Summer® is a Registered Trademark of Blue Rhino Global Sourcing, LLC. All Rights Reserved U.S. Patent Number: 6,6102,031; 6,470,877; Hong Kong Patent Number: 1108587.1; All Other Foreign Patents May Apply. 233010-OM-208 E ® Outdoor Natural Gas Patio Heater Model No. 233010 DANGERS and WARNINGS: FOR YOUR SAFETY WARNING FOR YOUR SAFETY If you smell gas 1. Shut off gas to appliance. 2. Extinguish any open flame. 3. If odor continues, immediately call your gas supplier or your fire department. WARNING FOR YOUR SAFETY 1. Do not store spare LP cylinder within 10 feet (3.05 m) of this appliance. 2. Do not store or use gasoline or other flammable vapors and liquids within 25 feet (7.62 m) of this or any other appliance. 3. An LP cylinder not connected for use shall not be stored in the vicinity of this or any other appliance. DANGER: Failure to follow the dangers, warning and cautions in this manual may result in serious bodily injury or death, or in a fire or an explosion causing damage to property. WARNING: This heater is for outdoor use only, and shall not be used in a building, garage, or any other enclosed area. Always maintain at least 36” clearance (top), and 24” clearance (side) from combustible materials. This heater is for use with natural gas only. The conversion to or attempted use of liquid propane (LP) gas in this Natural gas heater is dangerous and will void your warranty. Natural gas Characteristics: a. Natural gas is flammable and hazardous if handled improperly. Become aware of the characteristics before using any Natural gas product. b. Natural gas is explosive under pressure, heavier than air, and settles and pools in low areas. c. Natural gas in its natural state has no odor. For your safety, an odorant is added that smells like rotten cabbage. d. Contact with natural gas can cause freeze burns to skin. Never attempt to attach this heater to the self-contained natural gas system of a camper trailer, motor home, or house. The use of alcohol, or prescription or non-prescription drugs may impair the consumer’s ability to properly assemble or safely operate the appliance. Your heater has been checked at all factory connections for leaks. Recheck all connections, as movement in shipping can loosen connections. Check for leaks even if your unit was assembled for you by someone else. Do not operate if gas leak is present. Gas leaks may cause a fire or explosion. You must follow all leak-checking procedures before operating. To prevent fire or explosion hazard when testing for a leak: a. Always perform leak test before lighting the heater and each time the tank is connected for use. b. No smoking. Do not use or permit sources of ignition in the area while conducting a leak test. c. Conduct the leak test outdoors in a well-ventilated area. d. Do not use matches, lighters, or a flame to check for leaks. e. Do not use heater until any and all leaks are corrected. If you are unable to stop a leak, disconnect the natural gas supply. Call a gas appliance serviceman or your local natural gas supplier. The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at a pressure in excess of 1/2 psig (3.5 kpa). The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressure equal to or less than 1/2 psig (3.5 kpa). Always perform a leak test on gas connections whenever this grill is serviced. Never use a flame to test for leaks. Do not smoke while performing leak check. Do not store or use LP gas, gasoline or other flammable liquids or vapors within 25 feet (7.62 m) of this appliance. Do not use in an explosive atmosphere. Keep heater area clear and free from combustible materials, gasoline and other flammable vapors and liquids. Keep all combustible items and surfaces away from the heater at all times. DO NOT use this heater or any gas product under any overhead or near any unprotected combustible constructions. Combustion of natural gas creates carbon monoxide, which, when used in enclosed areas, can kill you. It is essential to keep the heater’s valve compartment, burners, and circulating air passages clean. Inspect heater before each use. Installation and repair should be done by a qualified service person. Do not alter heater in any manner. Do not use the heater unless it is COMPLETELY assembled and all parts are securely fastened and tightened. This heater should be thoroughly inspected before each use. Clean and inspect the hose before each use of the appliance. If there is evidence of abrasion, wear, cuts, or leaks, the hose must be replaced prior to the appliance being put into operation. Use only the hose assembly provided. The replacement hose assembly shall be that specified by the manufacturer. Inspect heater before each use. If a damaged part is detected, do not operate until an original equipment replacement part has been properly installed. Use only Blue Rhino Global Sourcing, LLC. factory authorized parts. The use of any part that is not factory authorized can be dangerous. This will also void your warranty. Contact 1.800.762.1142. Dome and burner are extremely hot to the touch during operation. Never touch the dome or burner while the heater is operating. Wait for unit to cool down (approximately 45 minutes) after use. During operation, do not touch burner assembly. The surface of heater’s emitter can reach temperatures approaching 1600ºF. Do not install or use in or on boats or recreational vehicles. Do not use heater in winds that exceed 10 m.p.h.. Do not leave a lit heater unattended, especially keep children and pets away from heater at all times. Always use extreme caution when near heater. Alert both children and adults to the hazards of high temperatures, especially to avoid burns or clothing catching fire. Do not attempt to move heater when in use. Allow the heater to cool before moving or storing. Do not attempt to disconnect the gas regulator from the natural gas line or any gas fitting while the heater is in use. Always place your heater on a hard, level surface. Use extreme caution on wooden decks. Move gas hoses as far away as possible from hot surfaces. Keep all electrical cords away from a hot heater. Do not use heater for indoor cooking or heating. TOXIC fumes can accumulate and cause asphyxiation. Keep sprinklers and other water sources away from burner and controls. Do not hang clothing or other flammable materials either on or near heater. Always allow heater to cool before attempting service. Any guard or other protective device removed for servicing the heater must be replaced prior to operating the heater. Certain materials or items, when stored under heater, will be subjected to radiant heat and could be seriously damaged. After a period of storage and/or nonuse, check for leaks, burner obstructions and inspect for any abrasion, wear, cuts to the hose. If at any time you are unable to light burner and smell gas, wait 5 minutes to allow gas to dissipate before attempting to light heater. Failure to not wait 5 minutes to allow the gas to clear if the heater does not light, may result in an explosive flame-up. Be careful when attempting to manually ignite this heater. Holding in the control knob for more than 10 seconds before igniting the gas will cause a ball of flame upon ignition. Avoid inhaling fumes emitted from the heater’s first use. Smoke and odor from the burning of oils used in manufacturing will appear. Both smoke and odor will dissipate after approximately 30 minutes. The heater should NOT produce thick black smoke. If heater is not in use, the gas must be turned off at the natural gas main valve. Do not use this appliance without reading “Operating Instructions” in this manual. Please use protective gloves when assembling this product. Do not force parts together as this can result in personal injury or damage to the product. This appliance is designed to operate at an inlet pressure of 7 inches water column. Fuel system must be installed by a qualified and licensed personnel. Improper installations present hazards, which can lead to personal injury or property damage. Please contact your local natural gas supplier for these services. Deaths, serious injury or damage to property may occur if the above is not followed exactly. page no. 3 Contact 1.800.762.1142 for assistance. Do not return to place of purchase. Parts List Exploded View 1 Finial 56-01-103 2 Dome Cap 56-01-104 3 Dome Plate 56-01-105 4 Dome Panel (3) 56-01-106 5 Dome Rib (3) 56-01-109 6 Dome Pin* (3) 56-01-459 7 Bottom Plate 56-01-110 8 Insulation Cone* 56-01-114 9 Emitter Screen* 56-01-113 10 Burner* 56-01-334 11 Pilot Heat Shield* 56-01-151 12 Pilot Assembly* 56-01-128 13 Burner Orifice* 56-01-130 14 Electronic Igniter* 56-01-142 15 Igniter Button* 56-01-458 16 Control Knob 56-01-156 17 Access Panel* 56-01-140 18 Valve* 56-01-347 19 Valve Bracket* 56-01-148 20 Valve Housing* 56-01-146 21 Gas Line 56-01-190 22 Pole 56-01-158 23 Shroud 56-01-164 24 Platform 56-01-165 25 Gas Line Clip 56-01-213 26 Leg (3) 56-01-193 27 Base 56-01-196 1 2 3 5 4 6 7 8 9 10 11 12 13 20 14 15 22 21 19 18 17 16 23 24 25 26 * Pre Assembled 27 Hardware A B C D E F G H I J Tools Required for Assembly (Not Included) Screw 5/32” - 32 x 8 Stainless Steel Round Head 3 pcs Screw 1/4” - 20 x 20 Black Zinc Plated Philips Head 1 pc Screw 1/4” - 20 x 16 Stainless Steel Philips Head 4 pcs Bolt 1/4” - 20 x 20 Nickel Plated Hex Head Bolt 12 pcs Bolt 3/8” - 16 x 35 Stainless Steel Hex Head Bolt 1 pc Nut 1/4” - 20 Nickel Plated Hex Nut 12 pcs Nut 3/8” - 16 Stainless Steel Hex Nut 1 pc Nut 3/8” - 16 Nickel Plated Cap Nut 3 pcs Lock Washer ø6 Nickel Plated Lock Washer 12 pcs Battery AA Battery 1 pc 7/16” Wrench 9/16” Wrench 3/4” Wrench 7/16” Socket and Socket Wrench 7/16" #2 Phillips Head Screwdriver ® Outdoor Natural Gas Patio Heater Model No. 233010 Assembly Instructions 1 DO NOT RETURN PRODUCT TO STORE. For assistance call 1.800.762.1142 toll free. Please have your owner’s manual and serial number available for reference. 2 Attach Legs For Easiest Assembly: • To avoid losing any small components or hardware, assemble your product on a hard level surface that does not have cracks or openings. • Clear an area large enough to layout all components and hardware. • When applicable, tighten all hardware connections by hand first. Once the step is completed go back and fully tighten all hardware. • Follow all steps in order to properly assemble your product. To complete assembly you will need: • (1) Leak Detection Solution (Instructions on how to make solution are included in step Operations Section) Note: You must follow all steps to properly assemble heater. Typical assembly: approximately 1 (one) hour. D F 3 Attach Platform TIP: To tighten use a 7/16” wrench on Bolt and a 7/16” socket wrench on Nut. D F x6 x6 I x6 4 x6 x6 Insert Gas Line I x6 page no. Contact 1.800.762.1142 for assistance. Do not return to place of purchase. 5 Attach Shroud 6 Attach Engine Assembly Note: Make sure gas line comes out bottom of pole before securing engine to pole. Note: One hole is at a different level than the rest. Make sure all holes line up perfectly before C 7 Attach Engine Assembly/Post Note: Make sure gas line comes out bottom of pole before securing engine to pole. Note: Use the Allen Wrench to secure the post. 8 x4 Attach Gas Line 5 ® Outdoor Natural Gas Patio Heater Model No. 233010 Assembly Instructions (continued) 9 10 Attach Gas Line Clip Side View Assemble Dome Note: Each dome section has a pin mounted in the rolled bottom edge. If necessary for proper alignment of dome sections, loosen each screw prior to assembly. B Gas Line Clip Gas Line Bottom View A B 11 Attach Dome Assembly H E x1 x3 12 G x3 x1 Attach Control Knob x1 page no. Contact 1.800.762.1142 for assistance. Do not return to place of purchase. 7 Installing Natural Gas Line Installation should be done by a qualified service person. 13 Fuel system must be installed by a qualified and licensed personnel. Improper installations present hazards, which can lead to personal injury or property damage. Please contact your local natural gas supplier for these services. CAUTION: If young children are in the area, a locking valve should be considered. Insert Battery Connect Natural Gas Line Before connecting, be sure that there is no debris caught in the head of the natural gas line, head of the patio heater natural gas line or in the head of the burner and burner ports. Connect patio heater natural gas line to natural gas line. Disconnect Natural Gas Line Before disconnecting make sure the natural gas line valve “OFF”. Disconnect patio heater natural gas line to natural gas line. J x1 Operating Instructions Checking for Leaks Burner Connections Make sure the regulator valve and hose connections are securely fastened to the burner and the tank. If your unit was assembled for you, visually check the connection between the burner pipe and orifice. Make sure the burner pipe fits over the orifice. WARNING FOR YOUR SAFETY: Failure to inspect this connection or follow these instructions could cause a fire or an explosion which can cause death, serious bodily injury, or damage to property. If the burner pipe does not rest flush to the orifice, please contact 1.800.762.1142 for assistance. ® Outdoor Natural Gas Patio Heater Model No. 233010 Operating Instructions (continued) Gas Line Connection Re-lighting Make 2-3 oz.a of leak solution by mixing one part liquid dishwashing soap with three parts water. Note: For your safety, control knob cannot be turned “OFF” without first depressing control knob in “PILOT” position and then rotating it to “OFF”. Make sure control knobs are “OFF”. 1. Turn control knob to “OFF”. Turn natural gas line “ON” at main valve. Spoon leak check solution at all “x” locations If any bubbles appear turn natural gas main valve “OFF”, reconnect and re-test. If you continue to see bubbles after several attempts, turn natural gas main valve “OFF”, and contact 1.800.762.1142 for assistance. 2. Wait at least 5 minutes, to let gas dissipate, before attempting to relight pilot. X 3. Repeat the “Lighting” steps. Natural Gas Line Shut Down 1. Turn control knob clockwise to “PILOT”. (Normally, burner will make a slight popping sound when extinguished.) Burner will extinguish but pilot will remain “ON”. If no bubbles appear after one minute turn natural gas main valve “OFF” wipe away solution and proceed. 2. To extinguish pilot, depress control knob and continue to turn it clockwise to “OFF”. 3. Turn natural gas main valve to “OFF” and disconnect when heater is not in use. Before Lighting Note: After use, some discoloration of the emitter screen is normal. Heater should be thoroughly inspected before each use, and by a qualified service person at least annually. Cleaning and Care If relighting a hot heater, always wait at least 5 minutes. Inspect the hose assembly for evidence of excessive abrasion, cuts, or wear. Suspected areas should be leak tested. If the hose leaks, it must be replaced prior to operation. Only use the replacement hose assembly specified by manufacturer. Natural Gas Connection View Hole Caution 1. All cleaning and maintenance should be done when patio heater is cool and with the fuel supply disconnected. 2. DO NOT clean any patio heater part in a self cleaning oven. The extreme heat will damage the finish. Lighting Note: this heater is equipped with a pilot light that allows for safer startups and shutdowns. Pilot must be lit before main burner can be started. Notices 1. Turn tank valve “OFF”. 3. Do not clean any heater part in a self cleaning oven. The extreme heat will damage the finish. 1. Abrasive cleaners will damage this product. 2. Never use oven cleaner to clean any part of heater. 2. Push control knob in and turn to “OFF”. 4. More frequent cleaning may be required as necessary. It is imperative that control compartment, burners and circulating air passageways of the heater be kept clean. 3. Wait 5 minutes for any gas to clear. 4. Turn tank valve “ON”. 5. Spiders and insects can create a dangerous condition that may damage heater or make it unsafe. Keep burner area clean of all spiders, webs, or insects. Clean burner holes by using a heavy-duty pipe cleaner. Compressed air may help clear away smaller particles. 5. Open viewing hole by sliding cover to either side. 6. Push control knob in and rotate to “PILOT” position. Keep the control knob depressed. 6. Inspect heater before each use. Note: for initial start or after any tank change, hold control knob in for 2 minutes to purge air from gas lines before proceeding. 7. Have heater inspected annually and repairs should be made by a qualified service person. 8. Check heater immediately if any of the following conditions exist: 7. Push igniter button once. Pilot light flame will appear and be visible through viewing hole. 8. Release control knob after 30 seconds. Pilot light will remain lit. If not, return to step 1. a. The smell of gas in conjunction with extreme yellow tipping of burner flames. b. Heater does not reach proper temperature. Control Knob 9. Turn control knob to “HIGH”. Burner will light immediately. Flame is visible through viewing hole. If not, return to step 1. 10. If for some reason your ignitor fails to deliver a spark, your heater can be started by inserting a lit match through the pilot view hole while pushing the control knob in while in the pilot position. c. Heater’s glow is excessively uneven d. Burner makes popping noises during use. Note: A slight pop is normal when burner is extinguished. 9. Carbon deposits may create a fire hazard. Keep dome and emitter clean at all times. 10. Do not clean heater with combustible or corrosive cleaners. Use warm, soapy water. 11. Do not paint engine, engine access panel or dome. 12. This heater should be thoroughly cleaned on a regular basis. WARNING 13. After a period of storage and/or nonuse, check for leaks, burner obstructions and inspect for any abrasion, wear, cuts to the hose. FOR YOUR SAFETY: Be careful when attempting to manually ignite this heater. Holding in the control know for more than 10 seconds before igniting the gas will cause a ball of flame upon ignition. Cleaning Surfaces 1. Wipe surfaces clean with mild dishwashing detergent or baking soda. Have a question or are having problems visit www.bluerhino.com or call 1.800.762.1142. 2. For stubborn surfaces use a citrus based degreaser and a nylon scrubbing brush. Note: the burner may be noisy when initially turned on. To eliminate excessive noise from the burner, turn the control knob to the pilot position. Then, turn the knob to the level of heat desired. 3. Rinse clean with water. When heater is ON: Annual Maintenance Emitter screen will become bright red due to intense heat. The color is more visible at night. To enjoy years of outstanding performance from your heater, make sure you perform the following maintenance activities on a regular basis: Burner will display tongues of blue and yellow flame. These flames should not be yellow or produce thick black smoke, indicating an obstruction of airflow through the burners. The flame should be blue with straight yellow tops. If excessive yellow flame is detected, turn off heater and visit www.bluerhino.com or call 1.800.762.1142. Note: While cleaning your unit, be sure to keep the area around the burner and pilot assembly dry at all times. Do not submerge the control valve assembly. If the gas control is submerged in water, do NOT use it. It must be replaced. 1. Keep exterior surfaces clean. 2. Air flow must be unobstructed. Keep controls, burner, and circulating air passageways clean. Signs of possible blockage include: Proper flame height. Gas odor with extreme yellow tipping of flame. Heater does NOT reach the desired temperature. page no. Contact 1.800.762.1142 for assistance. Do not return to place of purchase. Cleaning and Care (continued) Heater glow is excessively uneven. Heater makes popping noises. 3. Clean the pilot assembly. For instructions please visit www.bluerhino.com. Note: In a salt-air environment (such as near an ocean), corrosion occurs more quickly than normal. Frequently check for corroded areas and repair them promptly. TIP: Use high-quality automobile wax to help maintain the appearance of your heater. Apply to exterior surfaces from the pole down. Do not apply to emitter screen or domes. Storage Between uses: 1. Turn Control Knob “OFF”. 2. Disconnect natural gas source. 3. Store heater upright in an area sheltered from direct contact with inclement weather (such as rain, sleet, hail, snow, dust and debris). 4. If desired, cover heater to protect exterior surfaces and to help prevent build up in air passages. Note: Wait until heater is cool before covering. During periods of extended inactivity or when transporting: 1. Turn Control Knob “OFF”. Specifications Certifications: CSA International Requirement 5.90 Canadian National Standard CAN1-2.23-M82 Rating: Maximum 40,000 BTU/hr. input Heat Range: Up to 20 foot diameter Fuel: Natural Gas (NG) Inlet gas supply pressure: Maximum – 10.5” W.C. Minimum – 7.0” W.C. Manifold Pressure: Maximum – 10.5” W.C. Minimum – 7.0” W.C. Engine: IPP E3 Safety Features: 100% Burner shut-off Manufacturer: Blue Rhino Global Sourcing, LLC Made In: China 2. Disconnect natural gas source and move to a secure, well-ventilated location outdoors. 3. Store heater upright in an area sheltered from direct contact with inclement weather (such as rain, sleet, hail, snow, dust and debris). 4. If desired, cover heater to protect exterior surfaces and to help prevent build up in air passages. Note: Wait until heater is cool before covering. Product Registration For faster warranty service, please register your product immediately at www.bluerhino.com or call 1.800.762.1142. Limited Warranty Blue Rhino Global Sourcing, LLC (“Vendor”) warrants to the original retail purchaser of this product, and to no other person, that if this product is assembled and operated in accordance with the printed instructions accompanying it, then for a period of two (2) years for the burners; and one (1) year for all remaining parts from the date of purchase, all parts in such product shall be free from defects in material and workmanship. Vendor may require reasonable proof of your date of purchase. Therefore, you should retain your sales slip or invoice. This Limited Warranty shall be limited to the repair or replacement of parts, which prove defective under normal use and service and which Vendor shall determine in its reasonable discretion upon examination to be defective. Before returning any parts, you should contact Vendor’s Customer Service Department using the contact information listed below. If Vendor confirms, after examination, a defect covered by this Limited Warranty in any returned part, and if Vendor approves the claim, Vendor will replace such defective part without charge. If you return defective parts, transportation charges must be prepaid by you. Vendor will return replacement parts to the original retail purchaser, freight or postage prepaid. Optional Accessories Patio Heater Cover Helps protect your heater from insects and the elements. This Limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation or improper maintenance or service by you or any third party, or failure to perform normal and routine maintenance on the product as set out in this owner’s manual. In addition, the Limited Warranty does not cover damage to the finish, such as scratches, dents, discoloration, rust or other weather damage, after purchase. This Limited Warranty is in lieu of all other express warranties. Vendor disclaims all warranties for products that are purchased from sellers other than authorized retailers or distributors, including the warranty of merchantability or the warranty of fitness for a particular purpose. VENDOR ALSO DISCLAIMS AND ANY ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. VENDOR SHALL HAVE NO LIABILITY TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Vendor further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties. This Limited Warranty gives the purchaser specific legal rights; a purchaser may have other rights depending upon where he or she lives. Some jurisdictions do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to everyone. Vendor does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment, and no such representations are binding on Vendor. Blue Rhino Global Sourcing, LLC Winston-Salem, North Carolina 27105 USA (800) 762-1142 Please call your local supplier for more information. 9 ® Outdoor Natural Gas Patio Heater Model No. 233010 Troubleshooting If the problem is: And this condition exists: Then do this Pilot won’t light Natural gas line main valve is closed Open natural gas line main valve Blockage in orifice or pilot tube Clean or replace orifice or pilot tube, visit www.bluerhino.com for instructions. Air in gas line Open gas line and bleed it (pressing control knob in) for not more than 1 - 2 minutes or until you smell gas Low gas pressure with natural gas line main valve fully open Turn natural gas line main valve “OFF” and call natural gas supplier Igniter fails Use match to light pilot; obtain new igniter and replace Dirt built up around pilot Clean dirt from around pilot Connection between gas valve and pilot assembly is loose Tighten connection and perform leak check Thermocouple is not operating correctly Replace thermocouple Gas pressure is low Turn natural gas line main valve “OFF” and call natural gas supplier Blockage in orifice Clear blockage Control knob is not in “ON” position Turn control knob to “ON” Gas pressure is low Turn natural gas line main valve “OFF” and call natural gas supplier Supply hose is bent or kinked Straighten hose Control knob fully “ON” Check burner and orifices for blockage Emitter glows uneven Gas pressure is low Turn natural gas line main valve “OFF” and call natural gas supplier Note: Bottom 1” of emitter normally does NOT glow. Base is not on a level surface Place heater on a level surface Pilot won’t stay lit Burner won’t light Burner flame is low Heater is level Clean burner Carbon build-up Dirt or film on reflector and emitter Clean reflector and emitter Thick black smoke Blockage in burner Remove blockage and clean burner inside and outside For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142 for immediate assistance.